(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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N-When the cx says "my kids opened the account"
_________
O-Cx cursed you out ______________
O-Cx stated they did a free trial for $4.99
_________
O-Cx says they did it for a friend
________
I-Received a call from an 800 number
_________
G-Cx states that we are a "scam" ____________
I-Caller said they accidentally signed up _________
I-Cx states they cancelled online __________
B-Received a Kudos/Compliment from cx over the phone ______________
O-Cx states "I'm going to the bank" __________
G-Called the wrong site
_________
N-$19.99 save ________
G-Struggling to tell a Spanish speaker that a Spanish rep will call them back
_____________
G-Received a Bank Call ________
N-Cx states they never downloaded a PDF
__________
B-Cx won't let you speak _________
G-Cx says they did a ONE TIME payment for ONE time search
____________
I-When a cx says "I don't even know who you people are"
_____________
B-Cx asks to speak to a supervisor
_________
N-Cx states that they didn't know they wee signing up for a subscription
_____________
O-When cx states they did a "Free $1 search" ________
B-Cx said "Prescription" instead of "Subscription"
__________
I-Cx requests an opt out ________
B-Cx states they are going to contact the BBB __________