Assistedstaff inpersonCounted anynumber oftrees orshrubsDid acallbackDirectedcustomerto otherstaffUsed theRegisterof DeedsWebsiteAssistedcustomerin personDid not havea customertell youThank You!Pulleda PlatAnswereda questionabout anNOVAssistedmore thanfivecustomers ina dayFelt goodabouthelping acustomerHad acustomer tellyou ThankYou!LookedupSetbacksAssistedstaff viainterwebconnectionWrote aZoningLetterPulleda SitePlanRephrasedquestion tocustomer forclarificationScrummagedthrough oldphysical filesAssistedcustomeron thephoneSought inputfrom staff oncustomerquestionPulled aDevelopmentPlanAssistedcustomerinSpanishDid morethan threecall backsin a daySought outinput fromsupervisoron customerquestionAssistedstaff inpersonCounted anynumber oftrees orshrubsDid acallbackDirectedcustomerto otherstaffUsed theRegisterof DeedsWebsiteAssistedcustomerin personDid not havea customertell youThank You!Pulleda PlatAnswereda questionabout anNOVAssistedmore thanfivecustomers ina dayFelt goodabouthelping acustomerHad acustomer tellyou ThankYou!LookedupSetbacksAssistedstaff viainterwebconnectionWrote aZoningLetterPulleda SitePlanRephrasedquestion tocustomer forclarificationScrummagedthrough oldphysical filesAssistedcustomeron thephoneSought inputfrom staff oncustomerquestionPulled aDevelopmentPlanAssistedcustomerinSpanishDid morethan threecall backsin a daySought outinput fromsupervisoron customerquestion

Customer Service Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Assisted staff in person
  2. Counted any number of trees or shrubs
  3. Did a callback
  4. Directed customer to other staff
  5. Used the Register of Deeds Website
  6. Assisted customer in person
  7. Did not have a customer tell you Thank You!
  8. Pulled a Plat
  9. Answered a question about an NOV
  10. Assisted more than five customers in a day
  11. Felt good about helping a customer
  12. Had a customer tell you Thank You!
  13. Looked up Setbacks
  14. Assisted staff via interweb connection
  15. Wrote a Zoning Letter
  16. Pulled a Site Plan
  17. Rephrased question to customer for clarification
  18. Scrummaged through old physical files
  19. Assisted customer on the phone
  20. Sought input from staff on customer question
  21. Pulled a Development Plan
  22. Assisted customer in Spanish
  23. Did more than three call backs in a day
  24. Sought out input from supervisor on customer question