Sought outinput fromsupervisoron customerquestionAssistedmore thanfivecustomers ina dayAssistedstaff viainterwebconnectionPulled aDevelopmentPlanDid not havea customertell youThank You!AssistedcustomerinSpanishSought inputfrom staff oncustomerquestionDirectedcustomerto otherstaffUsed theRegisterof DeedsWebsitePulleda SitePlanHad acustomer tellyou ThankYou!Counted anynumber oftrees orshrubsFelt goodabouthelping acustomerWrote aZoningLetterRephrasedquestion tocustomer forclarificationLookedupSetbacksAnswereda questionabout anNOVScrummagedthrough oldphysical filesAssistedcustomeron thephoneDid morethan threecall backsin a dayPulleda PlatAssistedstaff inpersonAssistedcustomerin personDid acallbackSought outinput fromsupervisoron customerquestionAssistedmore thanfivecustomers ina dayAssistedstaff viainterwebconnectionPulled aDevelopmentPlanDid not havea customertell youThank You!AssistedcustomerinSpanishSought inputfrom staff oncustomerquestionDirectedcustomerto otherstaffUsed theRegisterof DeedsWebsitePulleda SitePlanHad acustomer tellyou ThankYou!Counted anynumber oftrees orshrubsFelt goodabouthelping acustomerWrote aZoningLetterRephrasedquestion tocustomer forclarificationLookedupSetbacksAnswereda questionabout anNOVScrummagedthrough oldphysical filesAssistedcustomeron thephoneDid morethan threecall backsin a dayPulleda PlatAssistedstaff inpersonAssistedcustomerin personDid acallback

Customer Service Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sought out input from supervisor on customer question
  2. Assisted more than five customers in a day
  3. Assisted staff via interweb connection
  4. Pulled a Development Plan
  5. Did not have a customer tell you Thank You!
  6. Assisted customer in Spanish
  7. Sought input from staff on customer question
  8. Directed customer to other staff
  9. Used the Register of Deeds Website
  10. Pulled a Site Plan
  11. Had a customer tell you Thank You!
  12. Counted any number of trees or shrubs
  13. Felt good about helping a customer
  14. Wrote a Zoning Letter
  15. Rephrased question to customer for clarification
  16. Looked up Setbacks
  17. Answered a question about an NOV
  18. Scrummaged through old physical files
  19. Assisted customer on the phone
  20. Did more than three call backs in a day
  21. Pulled a Plat
  22. Assisted staff in person
  23. Assisted customer in person
  24. Did a callback