Assistedcustomerin personCounted anynumber oftrees orshrubsAssistedcustomerinSpanishSought outinput fromsupervisoron customerquestionAssistedstaff viainterwebconnectionPulled aDevelopmentPlanLookedupSetbacksScrummagedthrough oldphysical filesFelt goodabouthelping acustomerSought inputfrom staff oncustomerquestionAssistedmore thanfivecustomers ina dayDid morethan threecall backsin a dayDid not havea customertell youThank You!Pulleda SitePlanWrote aZoningLetterPulleda PlatDirectedcustomerto otherstaffAnswereda questionabout anNOVAssistedstaff inpersonDid acallbackHad acustomer tellyou ThankYou!Rephrasedquestion tocustomer forclarificationUsed theRegisterof DeedsWebsiteAssistedcustomeron thephoneAssistedcustomerin personCounted anynumber oftrees orshrubsAssistedcustomerinSpanishSought outinput fromsupervisoron customerquestionAssistedstaff viainterwebconnectionPulled aDevelopmentPlanLookedupSetbacksScrummagedthrough oldphysical filesFelt goodabouthelping acustomerSought inputfrom staff oncustomerquestionAssistedmore thanfivecustomers ina dayDid morethan threecall backsin a dayDid not havea customertell youThank You!Pulleda SitePlanWrote aZoningLetterPulleda PlatDirectedcustomerto otherstaffAnswereda questionabout anNOVAssistedstaff inpersonDid acallbackHad acustomer tellyou ThankYou!Rephrasedquestion tocustomer forclarificationUsed theRegisterof DeedsWebsiteAssistedcustomeron thephone

Customer Service Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted customer in person
  2. Counted any number of trees or shrubs
  3. Assisted customer in Spanish
  4. Sought out input from supervisor on customer question
  5. Assisted staff via interweb connection
  6. Pulled a Development Plan
  7. Looked up Setbacks
  8. Scrummaged through old physical files
  9. Felt good about helping a customer
  10. Sought input from staff on customer question
  11. Assisted more than five customers in a day
  12. Did more than three call backs in a day
  13. Did not have a customer tell you Thank You!
  14. Pulled a Site Plan
  15. Wrote a Zoning Letter
  16. Pulled a Plat
  17. Directed customer to other staff
  18. Answered a question about an NOV
  19. Assisted staff in person
  20. Did a callback
  21. Had a customer tell you Thank You!
  22. Rephrased question to customer for clarification
  23. Used the Register of Deeds Website
  24. Assisted customer on the phone