Sought inputfrom staff oncustomerquestionScrummagedthrough oldphysical filesAssistedcustomerin personAssistedcustomerinSpanishDid acallbackFelt goodabouthelping acustomerLookedupSetbacksAssistedstaff viainterwebconnectionDid not havea customertell youThank You!Used theRegisterof DeedsWebsiteHad acustomer tellyou ThankYou!Assistedcustomeron thephonePulleda PlatAssistedstaff inpersonAssistedmore thanfivecustomers ina dayPulleda SitePlanSought outinput fromsupervisoron customerquestionWrote aZoningLetterRephrasedquestion tocustomer forclarificationPulled aDevelopmentPlanDirectedcustomerto otherstaffDid morethan threecall backsin a dayCounted anynumber oftrees orshrubsAnswereda questionabout anNOVSought inputfrom staff oncustomerquestionScrummagedthrough oldphysical filesAssistedcustomerin personAssistedcustomerinSpanishDid acallbackFelt goodabouthelping acustomerLookedupSetbacksAssistedstaff viainterwebconnectionDid not havea customertell youThank You!Used theRegisterof DeedsWebsiteHad acustomer tellyou ThankYou!Assistedcustomeron thephonePulleda PlatAssistedstaff inpersonAssistedmore thanfivecustomers ina dayPulleda SitePlanSought outinput fromsupervisoron customerquestionWrote aZoningLetterRephrasedquestion tocustomer forclarificationPulled aDevelopmentPlanDirectedcustomerto otherstaffDid morethan threecall backsin a dayCounted anynumber oftrees orshrubsAnswereda questionabout anNOV

Customer Service Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sought input from staff on customer question
  2. Scrummaged through old physical files
  3. Assisted customer in person
  4. Assisted customer in Spanish
  5. Did a callback
  6. Felt good about helping a customer
  7. Looked up Setbacks
  8. Assisted staff via interweb connection
  9. Did not have a customer tell you Thank You!
  10. Used the Register of Deeds Website
  11. Had a customer tell you Thank You!
  12. Assisted customer on the phone
  13. Pulled a Plat
  14. Assisted staff in person
  15. Assisted more than five customers in a day
  16. Pulled a Site Plan
  17. Sought out input from supervisor on customer question
  18. Wrote a Zoning Letter
  19. Rephrased question to customer for clarification
  20. Pulled a Development Plan
  21. Directed customer to other staff
  22. Did more than three call backs in a day
  23. Counted any number of trees or shrubs
  24. Answered a question about an NOV