Pulleda PlatAssistedcustomeron thephoneCounted anynumber oftrees orshrubsDid not havea customertell youThank You!AssistedcustomerinSpanishDid morethan threecall backsin a daySought inputfrom staff oncustomerquestionWrote aZoningLetterHad acustomer tellyou ThankYou!Pulleda SitePlanAssistedstaff inpersonUsed theRegisterof DeedsWebsiteSought outinput fromsupervisoron customerquestionDid acallbackScrummagedthrough oldphysical filesAssistedcustomerin personAssistedstaff viainterwebconnectionFelt goodabouthelping acustomerRephrasedquestion tocustomer forclarificationPulled aDevelopmentPlanAssistedmore thanfivecustomers ina dayAnswereda questionabout anNOVDirectedcustomerto otherstaffLookedupSetbacksPulleda PlatAssistedcustomeron thephoneCounted anynumber oftrees orshrubsDid not havea customertell youThank You!AssistedcustomerinSpanishDid morethan threecall backsin a daySought inputfrom staff oncustomerquestionWrote aZoningLetterHad acustomer tellyou ThankYou!Pulleda SitePlanAssistedstaff inpersonUsed theRegisterof DeedsWebsiteSought outinput fromsupervisoron customerquestionDid acallbackScrummagedthrough oldphysical filesAssistedcustomerin personAssistedstaff viainterwebconnectionFelt goodabouthelping acustomerRephrasedquestion tocustomer forclarificationPulled aDevelopmentPlanAssistedmore thanfivecustomers ina dayAnswereda questionabout anNOVDirectedcustomerto otherstaffLookedupSetbacks

Customer Service Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pulled a Plat
  2. Assisted customer on the phone
  3. Counted any number of trees or shrubs
  4. Did not have a customer tell you Thank You!
  5. Assisted customer in Spanish
  6. Did more than three call backs in a day
  7. Sought input from staff on customer question
  8. Wrote a Zoning Letter
  9. Had a customer tell you Thank You!
  10. Pulled a Site Plan
  11. Assisted staff in person
  12. Used the Register of Deeds Website
  13. Sought out input from supervisor on customer question
  14. Did a callback
  15. Scrummaged through old physical files
  16. Assisted customer in person
  17. Assisted staff via interweb connection
  18. Felt good about helping a customer
  19. Rephrased question to customer for clarification
  20. Pulled a Development Plan
  21. Assisted more than five customers in a day
  22. Answered a question about an NOV
  23. Directed customer to other staff
  24. Looked up Setbacks