Assistedcustomerin personAssistedcustomeron thephoneUsed theRegisterof DeedsWebsiteSought outinput fromsupervisoron customerquestionPulled aDevelopmentPlanAssistedmore thanfivecustomers ina dayPulleda PlatAssistedstaff viainterwebconnectionAnswereda questionabout anNOVPulleda SitePlanWrote aZoningLetterDid morethan threecall backsin a dayHad acustomer tellyou ThankYou!Felt goodabouthelping acustomerAssistedcustomerinSpanishAssistedstaff inpersonLookedupSetbacksDid acallbackRephrasedquestion tocustomer forclarificationDirectedcustomerto otherstaffDid not havea customertell youThank You!Counted anynumber oftrees orshrubsScrummagedthrough oldphysical filesSought inputfrom staff oncustomerquestionAssistedcustomerin personAssistedcustomeron thephoneUsed theRegisterof DeedsWebsiteSought outinput fromsupervisoron customerquestionPulled aDevelopmentPlanAssistedmore thanfivecustomers ina dayPulleda PlatAssistedstaff viainterwebconnectionAnswereda questionabout anNOVPulleda SitePlanWrote aZoningLetterDid morethan threecall backsin a dayHad acustomer tellyou ThankYou!Felt goodabouthelping acustomerAssistedcustomerinSpanishAssistedstaff inpersonLookedupSetbacksDid acallbackRephrasedquestion tocustomer forclarificationDirectedcustomerto otherstaffDid not havea customertell youThank You!Counted anynumber oftrees orshrubsScrummagedthrough oldphysical filesSought inputfrom staff oncustomerquestion

Customer Service Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted customer in person
  2. Assisted customer on the phone
  3. Used the Register of Deeds Website
  4. Sought out input from supervisor on customer question
  5. Pulled a Development Plan
  6. Assisted more than five customers in a day
  7. Pulled a Plat
  8. Assisted staff via interweb connection
  9. Answered a question about an NOV
  10. Pulled a Site Plan
  11. Wrote a Zoning Letter
  12. Did more than three call backs in a day
  13. Had a customer tell you Thank You!
  14. Felt good about helping a customer
  15. Assisted customer in Spanish
  16. Assisted staff in person
  17. Looked up Setbacks
  18. Did a callback
  19. Rephrased question to customer for clarification
  20. Directed customer to other staff
  21. Did not have a customer tell you Thank You!
  22. Counted any number of trees or shrubs
  23. Scrummaged through old physical files
  24. Sought input from staff on customer question