CallsauditAHTlunchBRBmouseFree!WFMQAMemberCSRHowcan IhelpEmailCoffee2ndlevelVirtualHave agreatdayHuddleAdherenceScheduleEOPmonitorEOBTEAMSEscalationTimesheetlaptopHELPbreakcalibrationFCRProviderTeamSmileThankYouheadsetChat ITOELongCallCallsauditAHTlunchBRBmouseFree!WFMQAMemberCSRHowcan IhelpEmailCoffee2ndlevelVirtualHave agreatdayHuddleAdherenceScheduleEOPmonitorEOBTEAMSEscalationTimesheetlaptopHELPbreakcalibrationFCRProviderTeamSmileThankYouheadsetChat ITOELongCall

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calls
  2. audit
  3. AHT
  4. lunch
  5. BRB
  6. mouse
  7. Free!
  8. WFM
  9. QA
  10. Member
  11. CSR
  12. How can I help
  13. Email
  14. Coffee
  15. 2nd level
  16. Virtual
  17. Have a great day
  18. Huddle
  19. Adherence
  20. Schedule
  21. EOP
  22. monitor
  23. EOB
  24. TEAMS
  25. Escalation
  26. Timesheet
  27. laptop
  28. HELP
  29. break
  30. calibration
  31. FCR
  32. Provider
  33. Team
  34. Smile
  35. Thank You
  36. headset
  37. Chat
  38. IT
  39. OE
  40. Long Call