2ndlevelQATimesheetOEFCRVirtualbreakauditCallsHave agreatdaymonitorThankYouAHTCSRcalibrationWFMlaptopHowcan IhelpTeamScheduleMembermouseSmileTEAMSFree!ITProviderCoffeeHELPHuddleEOPEOBChat AdherenceEscalationBRBLongCalllunchheadsetEmail2ndlevelQATimesheetOEFCRVirtualbreakauditCallsHave agreatdaymonitorThankYouAHTCSRcalibrationWFMlaptopHowcan IhelpTeamScheduleMembermouseSmileTEAMSFree!ITProviderCoffeeHELPHuddleEOPEOBChat AdherenceEscalationBRBLongCalllunchheadsetEmail

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2nd level
  2. QA
  3. Timesheet
  4. OE
  5. FCR
  6. Virtual
  7. break
  8. audit
  9. Calls
  10. Have a great day
  11. monitor
  12. Thank You
  13. AHT
  14. CSR
  15. calibration
  16. WFM
  17. laptop
  18. How can I help
  19. Team
  20. Schedule
  21. Member
  22. mouse
  23. Smile
  24. TEAMS
  25. Free!
  26. IT
  27. Provider
  28. Coffee
  29. HELP
  30. Huddle
  31. EOP
  32. EOB
  33. Chat
  34. Adherence
  35. Escalation
  36. BRB
  37. Long Call
  38. lunch
  39. headset
  40. Email