auditCSRHuddlecalibrationmonitorChat VirtualTEAMSWFMTimesheetAdherenceFCRSmileBRBHave agreatdayHELPlunchEmail2ndlevelProviderCallsEOBheadsetTeamAHTlaptopLongCallFree!ITOEThankYouMembermouseScheduleCoffeeQAbreakEscalationEOPHowcan IhelpauditCSRHuddlecalibrationmonitorChat VirtualTEAMSWFMTimesheetAdherenceFCRSmileBRBHave agreatdayHELPlunchEmail2ndlevelProviderCallsEOBheadsetTeamAHTlaptopLongCallFree!ITOEThankYouMembermouseScheduleCoffeeQAbreakEscalationEOPHowcan Ihelp

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. audit
  2. CSR
  3. Huddle
  4. calibration
  5. monitor
  6. Chat
  7. Virtual
  8. TEAMS
  9. WFM
  10. Timesheet
  11. Adherence
  12. FCR
  13. Smile
  14. BRB
  15. Have a great day
  16. HELP
  17. lunch
  18. Email
  19. 2nd level
  20. Provider
  21. Calls
  22. EOB
  23. headset
  24. Team
  25. AHT
  26. laptop
  27. Long Call
  28. Free!
  29. IT
  30. OE
  31. Thank You
  32. Member
  33. mouse
  34. Schedule
  35. Coffee
  36. QA
  37. break
  38. Escalation
  39. EOP
  40. How can I help