RingfencingiAssignBug"We areworking withResourcePlanning...."RogueClassifierDSAEfficiencygainViralPostHandleTimesWorkbenchSlownessFakeAccountAppealsBacklogMultiLevelReview(MLR)Jess usesan "um"or "yeahso"somethingabout apolicychangeCapacityconstraintsSomereference tosmart alertsor 3rd EyeLet's getRamyaon thisDinouses ahashtagRoutingRulesDryQueuesToolingRequestLowHangingFruitLet'stake thisofflineArbiterPaulrespondswith "This isgreat work....but,"RingfencingiAssignBug"We areworking withResourcePlanning...."RogueClassifierDSAEfficiencygainViralPostHandleTimesWorkbenchSlownessFakeAccountAppealsBacklogMultiLevelReview(MLR)Jess usesan "um"or "yeahso"somethingabout apolicychangeCapacityconstraintsSomereference tosmart alertsor 3rd EyeLet's getRamyaon thisDinouses ahashtagRoutingRulesDryQueuesToolingRequestLowHangingFruitLet'stake thisofflineArbiterPaulrespondswith "This isgreat work....but,"

Ops Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ringfencing
  2. iAssign Bug
  3. "We are working with Resource Planning...."
  4. Rogue Classifier
  5. DSA
  6. Efficiency gain
  7. Viral Post
  8. Handle Times
  9. Workbench Slowness
  10. Fake Account Appeals Backlog
  11. Multi Level Review (MLR)
  12. Jess uses an "um" or "yeah so"
  13. something about a policy change
  14. Capacity constraints
  15. Some reference to smart alerts or 3rd Eye
  16. Let's get Ramya on this
  17. Dino uses a hashtag
  18. Routing Rules
  19. Dry Queues
  20. Tooling Request
  21. Low Hanging Fruit
  22. Let's take this offline
  23. Arbiter
  24. Paul responds with "This is great work.... but,"