You can hearthecustomer'sTV in thebackgroundComplete adebit card limitchange. whileon the phonewith customer"I'll be morethan happyto assist youw/..."Said"I hope Iwas ablehelp"Defused afrustratedcustomerSaid:"I appreciateyourbusiness"Said"I canassist youby..."Said"I hope youhave a greatweekend!"Asked:"Does thattake care ofthe reasonfor your call"Use thewordsplendidon a callUsed acheerfulvoiceHelp acustomeryou helpedyesterdayHelp acustomerwith thesame initialsas youSend meyour goalfor the daymy e-mailTold thecustomeraboutOLBhelp acustomer w/the samebirthdaymonth as youDeadairDo fivejumpingjacks.Emphasizewhenappropriateuse yourname atthe end ofthe call.Used thecustomersname duringthe callSaid"What Ican dois..."Use VLfor 5 callsin a rowSaid:"Thank youfor callingCSB"You can hearthecustomer'sTV in thebackgroundComplete adebit card limitchange. whileon the phonewith customer"I'll be morethan happyto assist youw/..."Said"I hope Iwas ablehelp"Defused afrustratedcustomerSaid:"I appreciateyourbusiness"Said"I canassist youby..."Said"I hope youhave a greatweekend!"Asked:"Does thattake care ofthe reasonfor your call"Use thewordsplendidon a callUsed acheerfulvoiceHelp acustomeryou helpedyesterdayHelp acustomerwith thesame initialsas youSend meyour goalfor the daymy e-mailTold thecustomeraboutOLBhelp acustomer w/the samebirthdaymonth as youDeadairDo fivejumpingjacks.Emphasizewhenappropriateuse yourname atthe end ofthe call.Used thecustomersname duringthe callSaid"What Ican dois..."Use VLfor 5 callsin a rowSaid:"Thank youfor callingCSB"

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You can hear the customer's TV in the background
  2. Complete a debit card limit change. while on the phone with customer
  3. "I'll be more than happy to assist you w/..."
  4. Said "I hope I was able help"
  5. Defused a frustrated customer
  6. Said: "I appreciate your business"
  7. Said "I can assist you by..."
  8. Said "I hope you have a great weekend!"
  9. Asked: "Does that take care of the reason for your call"
  10. Use the word splendid on a call
  11. Used a cheerful voice
  12. Help a customer you helped yesterday
  13. Help a customer with the same initials as you
  14. Send me your goal for the day my e-mail
  15. Told the customer about OLB
  16. help a customer w/ the same birthday month as you
  17. Dead air
  18. Do five jumping jacks.
  19. Emphasize when appropriate
  20. use your name at the end of the call.
  21. Used the customers name during the call
  22. Said "What I can do is..."
  23. Use VL for 5 calls in a row
  24. Said: "Thank you for calling CSB"