Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Used a cheerful voice
2. Told the customer about OLB
3. Use the word splendid on a call
4. Said "I hope I was able help"
5. Help a customer with the same initials as you
6. You can hear the customer's TV in the background
7. Use VL for 5 calls in a row
8. Complete a debit card limit change. while on the phone with customer
9. Asked: "Does that take care of the reason for your call"
10. Said: "Thank you for calling CSB"
11. Send me your goal for the day my e-mail
12. "I'll be more than happy to assist you w/..."
13. Said: "I appreciate your business"
14. help a customer w/ the same birthday month as you
15. Dead air
16. use your name at the end of the call.
17. Said "What I can do is..."
18. Help a customer you helped yesterday
19. Said "I can assist you by..."
20. Said "I hope you have a great weekend!"
21. Used the customers name during the call
22. Defused a frustrated customer
23. Emphasize when appropriate
24. Do five jumping jacks.