(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Send me your goal for the day my e-mail
Used the customers name during the call
Said
"What I can do is..."
Complete a debit card limit change. while on the phone with customer
Used a cheerful voice
You can hear the customer's TV in the background
Told the customer about OLB
Dead air
Said:
"Thank you for calling CSB"
Said:
"I appreciate your business"
Defused a frustrated customer
Do five jumping jacks.
Said
"I can assist you by..."
Use the word splendid on a call
use your name at the end of the call.
Emphasize when appropriate
"I'll be more than happy to assist you w/..."
Help a customer with the same initials as you
Asked:
"Does that take care of the reason for your call"
