Said"I hope youhave a greatweekend!"Said:"Thank youfor callingCSB"Send meyour goalfor the daymy e-mailDo fivejumpingjacks.Said"I canassist youby..."Help acustomerwith thesame initialsas youUse VLfor 5 callsin a rowDefused afrustratedcustomeruse yourname atthe end ofthe call.You can hearthecustomer'sTV in thebackgroundSaid"I hope Iwas ablehelp"Help acustomeryou helpedyesterdayTold thecustomeraboutOLBhelp acustomer w/the samebirthdaymonth as youDeadairUsed acheerfulvoiceEmphasizewhenappropriateAsked:"Does thattake care ofthe reasonfor your call"Complete adebit card limitchange. whileon the phonewith customerUsed thecustomersname duringthe callUse thewordsplendidon a call"I'll be morethan happyto assist youw/..."Said"What Ican dois..."Said:"I appreciateyourbusiness"Said"I hope youhave a greatweekend!"Said:"Thank youfor callingCSB"Send meyour goalfor the daymy e-mailDo fivejumpingjacks.Said"I canassist youby..."Help acustomerwith thesame initialsas youUse VLfor 5 callsin a rowDefused afrustratedcustomeruse yourname atthe end ofthe call.You can hearthecustomer'sTV in thebackgroundSaid"I hope Iwas ablehelp"Help acustomeryou helpedyesterdayTold thecustomeraboutOLBhelp acustomer w/the samebirthdaymonth as youDeadairUsed acheerfulvoiceEmphasizewhenappropriateAsked:"Does thattake care ofthe reasonfor your call"Complete adebit card limitchange. whileon the phonewith customerUsed thecustomersname duringthe callUse thewordsplendidon a call"I'll be morethan happyto assist youw/..."Said"What Ican dois..."Said:"I appreciateyourbusiness"

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said "I hope you have a great weekend!"
  2. Said: "Thank you for calling CSB"
  3. Send me your goal for the day my e-mail
  4. Do five jumping jacks.
  5. Said "I can assist you by..."
  6. Help a customer with the same initials as you
  7. Use VL for 5 calls in a row
  8. Defused a frustrated customer
  9. use your name at the end of the call.
  10. You can hear the customer's TV in the background
  11. Said "I hope I was able help"
  12. Help a customer you helped yesterday
  13. Told the customer about OLB
  14. help a customer w/ the same birthday month as you
  15. Dead air
  16. Used a cheerful voice
  17. Emphasize when appropriate
  18. Asked: "Does that take care of the reason for your call"
  19. Complete a debit card limit change. while on the phone with customer
  20. Used the customers name during the call
  21. Use the word splendid on a call
  22. "I'll be more than happy to assist you w/..."
  23. Said "What I can do is..."
  24. Said: "I appreciate your business"