Complete adebit card limitchange. whileon the phonewith customerYou can hearthecustomer'sTV in thebackgroundSaid"I hope Iwas ablehelp"Said:"Thank youfor callingCSB"help acustomer w/the samebirthdaymonth as youAsked:"Does thattake care ofthe reasonfor your call"Use thewordsplendidon a callTold thecustomeraboutOLBDeadairSaid"What Ican dois..."use yourname atthe end ofthe call.Said"I canassist youby..."Help acustomeryou helpedyesterdayUsed acheerfulvoice"I'll be morethan happyto assist youw/..."Said:"I appreciateyourbusiness"Used thecustomersname duringthe callHelp acustomerwith thesame initialsas youEmphasizewhenappropriateUse VLfor 5 callsin a rowDefused afrustratedcustomerSaid"I hope youhave a greatweekend!"Send meyour goalfor the daymy e-mailDo fivejumpingjacks.Complete adebit card limitchange. whileon the phonewith customerYou can hearthecustomer'sTV in thebackgroundSaid"I hope Iwas ablehelp"Said:"Thank youfor callingCSB"help acustomer w/the samebirthdaymonth as youAsked:"Does thattake care ofthe reasonfor your call"Use thewordsplendidon a callTold thecustomeraboutOLBDeadairSaid"What Ican dois..."use yourname atthe end ofthe call.Said"I canassist youby..."Help acustomeryou helpedyesterdayUsed acheerfulvoice"I'll be morethan happyto assist youw/..."Said:"I appreciateyourbusiness"Used thecustomersname duringthe callHelp acustomerwith thesame initialsas youEmphasizewhenappropriateUse VLfor 5 callsin a rowDefused afrustratedcustomerSaid"I hope youhave a greatweekend!"Send meyour goalfor the daymy e-mailDo fivejumpingjacks.

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a debit card limit change. while on the phone with customer
  2. You can hear the customer's TV in the background
  3. Said "I hope I was able help"
  4. Said: "Thank you for calling CSB"
  5. help a customer w/ the same birthday month as you
  6. Asked: "Does that take care of the reason for your call"
  7. Use the word splendid on a call
  8. Told the customer about OLB
  9. Dead air
  10. Said "What I can do is..."
  11. use your name at the end of the call.
  12. Said "I can assist you by..."
  13. Help a customer you helped yesterday
  14. Used a cheerful voice
  15. "I'll be more than happy to assist you w/..."
  16. Said: "I appreciate your business"
  17. Used the customers name during the call
  18. Help a customer with the same initials as you
  19. Emphasize when appropriate
  20. Use VL for 5 calls in a row
  21. Defused a frustrated customer
  22. Said "I hope you have a great weekend!"
  23. Send me your goal for the day my e-mail
  24. Do five jumping jacks.