(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Told the customer about OLB
Defused a frustrated customer
help a customer w/ the same birthday month as you
use your name at the end of the call.
Said
"I hope you have a great weekend!"
Help a customer with the same initials as you
Said
"I hope I was able help"
Said
"I can assist you by..."
Use VL for 5 calls in a row
Complete a debit card limit change. while on the phone with customer
Do five jumping jacks.
Used the customers name during the call
Emphasize when appropriate
Used a cheerful voice
Said
"What I can do is..."
Use the word splendid on a call
Said:
"Thank you for calling CSB"
Help a customer you helped yesterday
Said:
"I appreciate your business"
"I'll be more than happy to assist you w/..."
Asked:
"Does that take care of the reason for your call"
