CustomerGrowthMindsetTrustGrowthMindsetCustomerCommitmentCollaborationCompassionTrustAPSPromiseProactiveAPSPromiseKnowledgeableReliableImprovementVoice ofCustomerEasyTrustVoice-of-CustomerProactiveHonestConnectionJ.D.PowerConnectionPerceptionTransparencyKnowledgeableInteractionExperienceCollaborationJ.D.PowerExperienceImpactTransparencyCommitmentHonestTransparency ServeServeInteractionAPSPromiseCompassionCustomerExperienceValueImpactFrictionlessFeelingProactiveImpactImprovementServeFeelingCommitmentJ.D.PowerEasyEasyVoice-of-CustomerImprovementFrictionlessConnectionPerceptionReliableCaringServeRightThingTo DoReliableCompassionCaringCollaborationKnowledgeablePerceptionGrowthMindsetValueHonestFeelingValueFrictionlessCustomerGrowthMindsetTrustGrowthMindsetCustomerCommitmentCollaborationCompassionTrustAPSPromiseProactiveAPSPromiseKnowledgeableReliableImprovementVoice ofCustomerEasyTrustVoice-of-CustomerProactiveHonestConnectionJ.D.PowerConnectionPerceptionTransparencyKnowledgeableInteractionExperienceCollaborationJ.D.PowerExperienceImpactTransparencyCommitmentHonestTransparencyServeServeInteractionAPSPromiseCompassionCustomerExperienceValueImpactFrictionlessFeelingProactiveImpactImprovementServeFeelingCommitmentJ.D.PowerEasyEasyVoice-of-CustomerImprovementFrictionlessConnectionPerceptionReliableCaringServeRightThingTo DoReliableCompassionCaringCollaborationKnowledgeablePerceptionGrowthMindsetValueHonestFeelingValueFrictionless

Customer Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer
  2. Growth Mindset
  3. Trust
  4. Growth Mindset
  5. Customer
  6. Commitment
  7. Collaboration
  8. Compassion
  9. Trust
  10. APS Promise
  11. Proactive
  12. APS Promise
  13. Knowledgeable
  14. Reliable
  15. Improvement
  16. Voice of Customer
  17. Easy
  18. Trust
  19. Voice-of-Customer
  20. Proactive
  21. Honest
  22. Connection
  23. J.D. Power
  24. Connection
  25. Perception
  26. Transparency
  27. Knowledgeable
  28. Interaction
  29. Experience
  30. Collaboration
  31. J.D. Power
  32. Experience
  33. Impact
  34. Transparency
  35. Commitment
  36. Honest
  37. Transparency
  38. Serve
    Serve
  39. Interaction
  40. APS Promise
  41. Compassion
  42. Customer Experience
  43. Value
  44. Impact
  45. Frictionless
  46. Feeling
  47. Proactive
  48. Impact
  49. Improvement
  50. Serve
  51. Feeling
  52. Commitment
  53. J.D.Power
  54. Easy
  55. Easy
  56. Voice-of-Customer
  57. Improvement
  58. Frictionless
  59. Connection
  60. Perception
  61. Reliable
  62. Caring
  63. Serve
  64. Right Thing To Do
  65. Reliable
  66. Compassion
  67. Caring
  68. Collaboration
  69. Knowledgeable
  70. Perception
  71. Growth Mindset
  72. Value
  73. Honest
  74. Feeling
  75. Value
  76. Frictionless