Targetcase fromTier 1HeatTestDispatchCallTrackingprovidedControllerSwapCallPartsOrderControllertroubleshootOverrideSpoke toa BrinestechClosea Tier 1caseBloominBrandsWorkorderTstattroubleshootingCoolTestTooHOTWorkorderworkedLightingcallOverrideReplacedequipment.Closeda Tier 1caseAMCcallMoved acase toanotherqueueDispatchcallZSMtestedOAPcallTargetcase fromTier 1HeatTestDispatchCallTrackingprovidedControllerSwapCallPartsOrderControllertroubleshootOverrideSpoke toa BrinestechClosea Tier 1caseBloominBrandsWorkorderTstattroubleshootingCoolTestTooHOTWorkorderworkedLightingcallOverrideReplacedequipment.Closeda Tier 1caseAMCcallMoved acase toanotherqueueDispatchcallZSMtestedOAPcall

GridPoint Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Target case from Tier 1
  2. Heat Test
  3. Dispatch Call
  4. Tracking provided
  5. Controller Swap Call
  6. Parts Order
  7. Controller troubleshoot
  8. Override
  9. Spoke to a Brines tech
  10. Close a Tier 1 case
  11. Bloomin Brands Work order
  12. Tstat troubleshooting
  13. Cool Test
  14. Too HOT
  15. Work order worked
  16. Lighting call
  17. Override
  18. Replaced equipment.
  19. Closed a Tier 1 case
  20. AMC call
  21. Moved a case to another queue
  22. Dispatch call
  23. ZSM tested
  24. OAP call