Targetcase fromTier 1OAPcallZSMtestedTrackingprovidedTstattroubleshootingBloominBrandsWorkorderDispatchCallPartsOrderLightingcallCloseda Tier 1caseHeatTestCoolTestOverrideReplacedequipment.Closea Tier 1caseWorkorderworkedOverrideSpoke toa BrinestechTooHOTAMCcallDispatchcallControllerSwapCallMoved acase toanotherqueueControllertroubleshootTargetcase fromTier 1OAPcallZSMtestedTrackingprovidedTstattroubleshootingBloominBrandsWorkorderDispatchCallPartsOrderLightingcallCloseda Tier 1caseHeatTestCoolTestOverrideReplacedequipment.Closea Tier 1caseWorkorderworkedOverrideSpoke toa BrinestechTooHOTAMCcallDispatchcallControllerSwapCallMoved acase toanotherqueueControllertroubleshoot

GridPoint Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Target case from Tier 1
  2. OAP call
  3. ZSM tested
  4. Tracking provided
  5. Tstat troubleshooting
  6. Bloomin Brands Work order
  7. Dispatch Call
  8. Parts Order
  9. Lighting call
  10. Closed a Tier 1 case
  11. Heat Test
  12. Cool Test
  13. Override
  14. Replaced equipment.
  15. Close a Tier 1 case
  16. Work order worked
  17. Override
  18. Spoke to a Brines tech
  19. Too HOT
  20. AMC call
  21. Dispatch call
  22. Controller Swap Call
  23. Moved a case to another queue
  24. Controller troubleshoot