Awesome feedback from MM Passing AHT at EOM No breaks/lunches over in any time of the day 68.4% or above RESO rate at EOM Passing Transfer rate at EOM Clocked in at least 10 minutes early Successful Password reset Handled 3 chats at a time 85% or above Schedule Adherence SHARED SOMETHING NEW TO THE TEAM Made a member laugh (expressed deep satisfaction) No chat escalations Free! All GREEN eBay SC De- escalate a customer No IR case/DMS Awesome feedback from MM Passing AHT at EOM No breaks/lunches over in any time of the day 68.4% or above RESO rate at EOM Passing Transfer rate at EOM Clocked in at least 10 minutes early Successful Password reset Handled 3 chats at a time 85% or above Schedule Adherence SHARED SOMETHING NEW TO THE TEAM Made a member laugh (expressed deep satisfaction) No chat escalations Free! All GREEN eBay SC De- escalate a customer No IR case/DMS
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Awesome feedback from MM
Passing AHT at EOM
No breaks/lunches over in any time of the day
68.4% or above RESO rate at EOM
Passing Transfer rate at EOM
Clocked in at least 10 minutes early
Successful Password reset
Handled 3 chats at a time
85% or above Schedule Adherence
SHARED SOMETHING NEW TO THE TEAM
Made a member laugh (expressed deep satisfaction)
No chat escalations
Free!
All GREEN eBay SC
De-escalate a customer
No IR case/DMS