Clocked in at least 10 minutes early Successful Password reset Free! SHARED SOMETHING NEW TO THE TEAM De- escalate a customer Passing Transfer rate at EOM All GREEN eBay SC 85% or above Schedule Adherence No breaks/lunches over in any time of the day Made a member laugh (expressed deep satisfaction) No chat escalations No IR case/DMS 68.4% or above RESO rate at EOM Passing AHT at EOM Awesome feedback from MM Handled 3 chats at a time Clocked in at least 10 minutes early Successful Password reset Free! SHARED SOMETHING NEW TO THE TEAM De- escalate a customer Passing Transfer rate at EOM All GREEN eBay SC 85% or above Schedule Adherence No breaks/lunches over in any time of the day Made a member laugh (expressed deep satisfaction) No chat escalations No IR case/DMS 68.4% or above RESO rate at EOM Passing AHT at EOM Awesome feedback from MM Handled 3 chats at a time
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Clocked in at least 10 minutes early
Successful Password reset
Free!
SHARED SOMETHING NEW TO THE TEAM
De-escalate a customer
Passing Transfer rate at EOM
All GREEN eBay SC
85% or above Schedule Adherence
No breaks/lunches over in any time of the day
Made a member laugh (expressed deep satisfaction)
No chat escalations
No IR case/DMS
68.4% or above RESO rate at EOM
Passing AHT at EOM
Awesome feedback from MM
Handled 3 chats at a time