De-escalate acustomerNo IRcase/DMSSuccessfulPasswordresetAllGREENeBay SC85% oraboveScheduleAdherencePassingTransferrate atEOMMade amember laugh(expresseddeepsatisfaction)No chatescalationsFree!Handled3 chatsat a timeSHAREDSOMETHINGNEW TOTHE TEAMClocked inat least 10minutesearlyAwesomefeedbackfrom MMPassingAHT atEOM68.4% oraboveRESO rateat EOMNobreaks/lunchesover in anytime of the dayDe-escalate acustomerNo IRcase/DMSSuccessfulPasswordresetAllGREENeBay SC85% oraboveScheduleAdherencePassingTransferrate atEOMMade amember laugh(expresseddeepsatisfaction)No chatescalationsFree!Handled3 chatsat a timeSHAREDSOMETHINGNEW TOTHE TEAMClocked inat least 10minutesearlyAwesomefeedbackfrom MMPassingAHT atEOM68.4% oraboveRESO rateat EOMNobreaks/lunchesover in anytime of the day

Team Supreme - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalate a customer
  2. No IR case/DMS
  3. Successful Password reset
  4. All GREEN eBay SC
  5. 85% or above Schedule Adherence
  6. Passing Transfer rate at EOM
  7. Made a member laugh (expressed deep satisfaction)
  8. No chat escalations
  9. Free!
  10. Handled 3 chats at a time
  11. SHARED SOMETHING NEW TO THE TEAM
  12. Clocked in at least 10 minutes early
  13. Awesome feedback from MM
  14. Passing AHT at EOM
  15. 68.4% or above RESO rate at EOM
  16. No breaks/lunches over in any time of the day