De-escalate acustomerSHAREDSOMETHINGNEW TOTHE TEAMClocked inat least 10minutesearlyAllGREENeBay SC85% oraboveScheduleAdherence68.4% oraboveRESO rateat EOMPassingTransferrate atEOMNobreaks/lunchesover in anytime of the dayAwesomefeedbackfrom MMNo IRcase/DMSFree!SuccessfulPasswordresetMade amember laugh(expresseddeepsatisfaction)No chatescalationsHandled3 chatsat a timePassingAHT atEOMDe-escalate acustomerSHAREDSOMETHINGNEW TOTHE TEAMClocked inat least 10minutesearlyAllGREENeBay SC85% oraboveScheduleAdherence68.4% oraboveRESO rateat EOMPassingTransferrate atEOMNobreaks/lunchesover in anytime of the dayAwesomefeedbackfrom MMNo IRcase/DMSFree!SuccessfulPasswordresetMade amember laugh(expresseddeepsatisfaction)No chatescalationsHandled3 chatsat a timePassingAHT atEOM

Team Supreme - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalate a customer
  2. SHARED SOMETHING NEW TO THE TEAM
  3. Clocked in at least 10 minutes early
  4. All GREEN eBay SC
  5. 85% or above Schedule Adherence
  6. 68.4% or above RESO rate at EOM
  7. Passing Transfer rate at EOM
  8. No breaks/lunches over in any time of the day
  9. Awesome feedback from MM
  10. No IR case/DMS
  11. Free!
  12. Successful Password reset
  13. Made a member laugh (expressed deep satisfaction)
  14. No chat escalations
  15. Handled 3 chats at a time
  16. Passing AHT at EOM