85% or above Schedule Adherence Clocked in at least 10 minutes early Passing Transfer rate at EOM No chat escalations De- escalate a customer Made a member laugh (expressed deep satisfaction) No breaks/lunches over in any time of the day No IR case/DMS SHARED SOMETHING NEW TO THE TEAM Free! Handled 3 chats at a time Successful Password reset Awesome feedback from MM All GREEN eBay SC 68.4% or above RESO rate at EOM Passing AHT at EOM 85% or above Schedule Adherence Clocked in at least 10 minutes early Passing Transfer rate at EOM No chat escalations De- escalate a customer Made a member laugh (expressed deep satisfaction) No breaks/lunches over in any time of the day No IR case/DMS SHARED SOMETHING NEW TO THE TEAM Free! Handled 3 chats at a time Successful Password reset Awesome feedback from MM All GREEN eBay SC 68.4% or above RESO rate at EOM Passing AHT at EOM
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
85% or above Schedule Adherence
Clocked in at least 10 minutes early
Passing Transfer rate at EOM
No chat escalations
De-escalate a customer
Made a member laugh (expressed deep satisfaction)
No breaks/lunches over in any time of the day
No IR case/DMS
SHARED SOMETHING NEW TO THE TEAM
Free!
Handled 3 chats at a time
Successful Password reset
Awesome feedback from MM
All GREEN eBay SC
68.4% or above RESO rate at EOM
Passing AHT at EOM