4 timesresolvecustomerissue w/otransferring5 timescompletedan addresscheck3 timesreceived callfromPembrokepines5 timesreceivedcalls fromvillagesmake acustomersmile2 timesreceivedcalls fromFarmington1 time callinga vendor foran alarmwork tasks3 timestransfer thecaller toanotherdept.callslastingmore than3 minutes3 timescalling theBPPS forP1's worktasks5 timesthank thecaller forcalling2 timescalling theVerizonPropertySupervisor2 timesCalls for anHigh tempissues3 timessay thename of thecustomerson each calls4 timesenter 6 digitemployee IDfor the call incustomers4 timestakingP1's worktasks2 timesplaced twowork tasks forthe customeron one call2 timescustomercall thewrongnumber2 timescalling thetech foran alarms2 timescalling theBBPS foralarmscustomer isnameJames,John, Robertcustomer isname Mary,Alison,Jennifer2 timesrespond to aslackmessage forfire trucks1 time callinga vendor foran alarmwork tasks3 timesspeakingwith one ofthemanagers4 timesresolvecustomerissue w/otransferring5 timescompletedan addresscheck3 timesreceived callfromPembrokepines5 timesreceivedcalls fromvillagesmake acustomersmile2 timesreceivedcalls fromFarmington1 time callinga vendor foran alarmwork tasks3 timestransfer thecaller toanotherdept.callslastingmore than3 minutes3 timescalling theBPPS forP1's worktasks5 timesthank thecaller forcalling2 timescalling theVerizonPropertySupervisor2 timesCalls for anHigh tempissues3 timessay thename of thecustomerson each calls4 timesenter 6 digitemployee IDfor the call incustomers4 timestakingP1's worktasks2 timesplaced twowork tasks forthe customeron one call2 timescustomercall thewrongnumber2 timescalling thetech foran alarms2 timescalling theBBPS foralarmscustomer isnameJames,John, Robertcustomer isname Mary,Alison,Jennifer2 timesrespond to aslackmessage forfire trucks1 time callinga vendor foran alarmwork tasks3 timesspeakingwith one ofthemanagers

CSW -Team Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
O
4
N
5
O
6
N
7
G
8
G
9
B
10
O
11
O
12
I
13
I
14
I
15
N
16
G
17
N
18
I
19
G
20
B
21
B
22
B
23
B
24
B
25
O
  1. I-4 times resolve customer issue w/o transferring
  2. G-5 times completed an address check
  3. O-3 times received call from Pembroke pines
  4. N-5 times received calls from villages
  5. O-make a customer smile
  6. N-2 times received calls from Farmington
  7. G-1 time calling a vendor for an alarm work tasks
  8. G-3 times transfer the caller to another dept.
  9. B-calls lasting more than 3 minutes
  10. O-3 times calling the BPPS for P1's work tasks
  11. O-5 times thank the caller for calling
  12. I-2 times calling the Verizon Property Supervisor
  13. I-2 times Calls for an High temp issues
  14. I-3 times say the name of the customers on each calls
  15. N-4 times enter 6 digit employee ID for the call in customers
  16. G-4 times taking P1's work tasks
  17. N-2 times placed two work tasks for the customer on one call
  18. I-2 times customer call the wrong number
  19. G-2 times calling the tech for an alarms
  20. B-2 times calling the BBPS for alarms
  21. B-customer is name James, John, Robert
  22. B-customer is name Mary, Alison, Jennifer
  23. B-2 times respond to a slack message for fire trucks
  24. B-1 time calling a vendor for an alarm work tasks
  25. O-3 times speaking with one of the managers