callslastingmore than3 minutes5 timesthank thecaller forcalling2 timesrespond to aslackmessage forfire trucks2 timescalling thetech foran alarms3 timesspeakingwith one ofthemanagers2 timescalling theBBPS foralarms2 timesCalls for anHigh tempissuescustomer isnameJames,John, Robert2 timesplaced twowork tasks forthe customeron one call3 timessay thename of thecustomerson each calls2 timescustomercall thewrongnumber3 timestransfer thecaller toanotherdept.4 timesenter 6 digitemployee IDfor the call incustomers3 timesreceived callfromPembrokepinesmake acustomersmile2 timesreceivedcalls fromFarmington5 timescompletedan addresscheck2 timescalling theVerizonPropertySupervisor5 timesreceivedcalls fromvillages1 time callinga vendor foran alarmwork taskscustomer isname Mary,Alison,Jennifer4 timesresolvecustomerissue w/otransferring1 time callinga vendor foran alarmwork tasks4 timestakingP1's worktasks3 timescalling theBPPS forP1's worktaskscallslastingmore than3 minutes5 timesthank thecaller forcalling2 timesrespond to aslackmessage forfire trucks2 timescalling thetech foran alarms3 timesspeakingwith one ofthemanagers2 timescalling theBBPS foralarms2 timesCalls for anHigh tempissuescustomer isnameJames,John, Robert2 timesplaced twowork tasks forthe customeron one call3 timessay thename of thecustomerson each calls2 timescustomercall thewrongnumber3 timestransfer thecaller toanotherdept.4 timesenter 6 digitemployee IDfor the call incustomers3 timesreceived callfromPembrokepinesmake acustomersmile2 timesreceivedcalls fromFarmington5 timescompletedan addresscheck2 timescalling theVerizonPropertySupervisor5 timesreceivedcalls fromvillages1 time callinga vendor foran alarmwork taskscustomer isname Mary,Alison,Jennifer4 timesresolvecustomerissue w/otransferring1 time callinga vendor foran alarmwork tasks4 timestakingP1's worktasks3 timescalling theBPPS forP1's worktasks

CSW -Team Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
B
4
G
5
O
6
B
7
I
8
B
9
N
10
I
11
I
12
G
13
N
14
O
15
O
16
N
17
G
18
I
19
N
20
B
21
B
22
I
23
G
24
G
25
O
  1. B-calls lasting more than 3 minutes
  2. O-5 times thank the caller for calling
  3. B-2 times respond to a slack message for fire trucks
  4. G-2 times calling the tech for an alarms
  5. O-3 times speaking with one of the managers
  6. B-2 times calling the BBPS for alarms
  7. I-2 times Calls for an High temp issues
  8. B-customer is name James, John, Robert
  9. N-2 times placed two work tasks for the customer on one call
  10. I-3 times say the name of the customers on each calls
  11. I-2 times customer call the wrong number
  12. G-3 times transfer the caller to another dept.
  13. N-4 times enter 6 digit employee ID for the call in customers
  14. O-3 times received call from Pembroke pines
  15. O-make a customer smile
  16. N-2 times received calls from Farmington
  17. G-5 times completed an address check
  18. I-2 times calling the Verizon Property Supervisor
  19. N-5 times received calls from villages
  20. B-1 time calling a vendor for an alarm work tasks
  21. B-customer is name Mary, Alison, Jennifer
  22. I-4 times resolve customer issue w/o transferring
  23. G-1 time calling a vendor for an alarm work tasks
  24. G-4 times taking P1's work tasks
  25. O-3 times calling the BPPS for P1's work tasks