3 timestransfer thecaller toanotherdept.4 timesresolvecustomerissue w/otransferringcallslastingmore than3 minutes4 timesenter 6 digitemployee IDfor the call incustomers3 timesspeakingwith one ofthemanagerscustomer isnameJames,John, Robert2 timescalling theBBPS foralarms3 timescalling theBPPS forP1's worktasks3 timessay thename of thecustomerson each calls1 time callinga vendor foran alarmwork tasks5 timesthank thecaller forcalling2 timesCalls for anHigh tempissues3 timesreceived callfromPembrokepines2 timesreceivedcalls fromFarmington2 timesplaced twowork tasks forthe customeron one call4 timestakingP1's worktaskscustomer isname Mary,Alison,Jennifer2 timescalling thetech foran alarms5 timesreceivedcalls fromvillagesmake acustomersmile2 timescalling theVerizonPropertySupervisor1 time callinga vendor foran alarmwork tasks2 timesrespond to aslackmessage forfire trucks2 timescustomercall thewrongnumber5 timescompletedan addresscheck3 timestransfer thecaller toanotherdept.4 timesresolvecustomerissue w/otransferringcallslastingmore than3 minutes4 timesenter 6 digitemployee IDfor the call incustomers3 timesspeakingwith one ofthemanagerscustomer isnameJames,John, Robert2 timescalling theBBPS foralarms3 timescalling theBPPS forP1's worktasks3 timessay thename of thecustomerson each calls1 time callinga vendor foran alarmwork tasks5 timesthank thecaller forcalling2 timesCalls for anHigh tempissues3 timesreceived callfromPembrokepines2 timesreceivedcalls fromFarmington2 timesplaced twowork tasks forthe customeron one call4 timestakingP1's worktaskscustomer isname Mary,Alison,Jennifer2 timescalling thetech foran alarms5 timesreceivedcalls fromvillagesmake acustomersmile2 timescalling theVerizonPropertySupervisor1 time callinga vendor foran alarmwork tasks2 timesrespond to aslackmessage forfire trucks2 timescustomercall thewrongnumber5 timescompletedan addresscheck

CSW -Team Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
B
4
N
5
O
6
B
7
B
8
O
9
I
10
B
11
O
12
I
13
O
14
N
15
N
16
G
17
B
18
G
19
N
20
O
21
I
22
G
23
B
24
I
25
G
  1. G-3 times transfer the caller to another dept.
  2. I-4 times resolve customer issue w/o transferring
  3. B-calls lasting more than 3 minutes
  4. N-4 times enter 6 digit employee ID for the call in customers
  5. O-3 times speaking with one of the managers
  6. B-customer is name James, John, Robert
  7. B-2 times calling the BBPS for alarms
  8. O-3 times calling the BPPS for P1's work tasks
  9. I-3 times say the name of the customers on each calls
  10. B-1 time calling a vendor for an alarm work tasks
  11. O-5 times thank the caller for calling
  12. I-2 times Calls for an High temp issues
  13. O-3 times received call from Pembroke pines
  14. N-2 times received calls from Farmington
  15. N-2 times placed two work tasks for the customer on one call
  16. G-4 times taking P1's work tasks
  17. B-customer is name Mary, Alison, Jennifer
  18. G-2 times calling the tech for an alarms
  19. N-5 times received calls from villages
  20. O-make a customer smile
  21. I-2 times calling the Verizon Property Supervisor
  22. G-1 time calling a vendor for an alarm work tasks
  23. B-2 times respond to a slack message for fire trucks
  24. I-2 times customer call the wrong number
  25. G-5 times completed an address check