2 timescalling theVerizonPropertySupervisor3 timestransfer thecaller toanotherdept.4 timesresolvecustomerissue w/otransferringcustomer isnameJames,John, Robertmake acustomersmile4 timesenter 6 digitemployee IDfor the call incustomers1 time callinga vendor foran alarmwork taskscustomer isname Mary,Alison,Jennifer4 timestakingP1's worktasks2 timescustomercall thewrongnumber5 timescompletedan addresscheck3 timesreceived callfromPembrokepines2 timesreceivedcalls fromFarmington3 timescalling theBPPS forP1's worktaskscallslastingmore than3 minutes1 time callinga vendor foran alarmwork tasks2 timesrespond to aslackmessage forfire trucks5 timesthank thecaller forcalling3 timessay thename of thecustomerson each calls2 timescalling theBBPS foralarms2 timesCalls for anHigh tempissues2 timescalling thetech foran alarms3 timesspeakingwith one ofthemanagers5 timesreceivedcalls fromvillages2 timesplaced twowork tasks forthe customeron one call2 timescalling theVerizonPropertySupervisor3 timestransfer thecaller toanotherdept.4 timesresolvecustomerissue w/otransferringcustomer isnameJames,John, Robertmake acustomersmile4 timesenter 6 digitemployee IDfor the call incustomers1 time callinga vendor foran alarmwork taskscustomer isname Mary,Alison,Jennifer4 timestakingP1's worktasks2 timescustomercall thewrongnumber5 timescompletedan addresscheck3 timesreceived callfromPembrokepines2 timesreceivedcalls fromFarmington3 timescalling theBPPS forP1's worktaskscallslastingmore than3 minutes1 time callinga vendor foran alarmwork tasks2 timesrespond to aslackmessage forfire trucks5 timesthank thecaller forcalling3 timessay thename of thecustomerson each calls2 timescalling theBBPS foralarms2 timesCalls for anHigh tempissues2 timescalling thetech foran alarms3 timesspeakingwith one ofthemanagers5 timesreceivedcalls fromvillages2 timesplaced twowork tasks forthe customeron one call

CSW -Team Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
I
4
B
5
O
6
N
7
G
8
B
9
G
10
I
11
G
12
O
13
N
14
O
15
B
16
B
17
B
18
O
19
I
20
B
21
I
22
G
23
O
24
N
25
N
  1. I-2 times calling the Verizon Property Supervisor
  2. G-3 times transfer the caller to another dept.
  3. I-4 times resolve customer issue w/o transferring
  4. B-customer is name James, John, Robert
  5. O-make a customer smile
  6. N-4 times enter 6 digit employee ID for the call in customers
  7. G-1 time calling a vendor for an alarm work tasks
  8. B-customer is name Mary, Alison, Jennifer
  9. G-4 times taking P1's work tasks
  10. I-2 times customer call the wrong number
  11. G-5 times completed an address check
  12. O-3 times received call from Pembroke pines
  13. N-2 times received calls from Farmington
  14. O-3 times calling the BPPS for P1's work tasks
  15. B-calls lasting more than 3 minutes
  16. B-1 time calling a vendor for an alarm work tasks
  17. B-2 times respond to a slack message for fire trucks
  18. O-5 times thank the caller for calling
  19. I-3 times say the name of the customers on each calls
  20. B-2 times calling the BBPS for alarms
  21. I-2 times Calls for an High temp issues
  22. G-2 times calling the tech for an alarms
  23. O-3 times speaking with one of the managers
  24. N-5 times received calls from villages
  25. N-2 times placed two work tasks for the customer on one call