3 timestransfer thecaller toanotherdept.2 timescustomercall thewrongnumber2 timesCalls for anHigh tempissues5 timesthank thecaller forcallingcustomer isname Mary,Alison,Jennifercustomer isnameJames,John, Robert4 timestakingP1's worktasks3 timessay thename of thecustomerson each callscallslastingmore than3 minutes2 timesrespond to aslackmessage forfire trucksmake acustomersmile2 timesplaced twowork tasks forthe customeron one call3 timesreceived callfromPembrokepines2 timesreceivedcalls fromFarmington5 timescompletedan addresscheck4 timesenter 6 digitemployee IDfor the call incustomers5 timesreceivedcalls fromvillages3 timescalling theBPPS forP1's worktasks3 timesspeakingwith one ofthemanagers2 timescalling thetech foran alarms2 timescalling theBBPS foralarms1 time callinga vendor foran alarmwork tasks1 time callinga vendor foran alarmwork tasks2 timescalling theVerizonPropertySupervisor4 timesresolvecustomerissue w/otransferring3 timestransfer thecaller toanotherdept.2 timescustomercall thewrongnumber2 timesCalls for anHigh tempissues5 timesthank thecaller forcallingcustomer isname Mary,Alison,Jennifercustomer isnameJames,John, Robert4 timestakingP1's worktasks3 timessay thename of thecustomerson each callscallslastingmore than3 minutes2 timesrespond to aslackmessage forfire trucksmake acustomersmile2 timesplaced twowork tasks forthe customeron one call3 timesreceived callfromPembrokepines2 timesreceivedcalls fromFarmington5 timescompletedan addresscheck4 timesenter 6 digitemployee IDfor the call incustomers5 timesreceivedcalls fromvillages3 timescalling theBPPS forP1's worktasks3 timesspeakingwith one ofthemanagers2 timescalling thetech foran alarms2 timescalling theBBPS foralarms1 time callinga vendor foran alarmwork tasks1 time callinga vendor foran alarmwork tasks2 timescalling theVerizonPropertySupervisor4 timesresolvecustomerissue w/otransferring

CSW -Team Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
I
4
O
5
B
6
B
7
G
8
I
9
B
10
B
11
O
12
N
13
O
14
N
15
G
16
N
17
N
18
O
19
O
20
G
21
B
22
B
23
G
24
I
25
I
  1. G-3 times transfer the caller to another dept.
  2. I-2 times customer call the wrong number
  3. I-2 times Calls for an High temp issues
  4. O-5 times thank the caller for calling
  5. B-customer is name Mary, Alison, Jennifer
  6. B-customer is name James, John, Robert
  7. G-4 times taking P1's work tasks
  8. I-3 times say the name of the customers on each calls
  9. B-calls lasting more than 3 minutes
  10. B-2 times respond to a slack message for fire trucks
  11. O-make a customer smile
  12. N-2 times placed two work tasks for the customer on one call
  13. O-3 times received call from Pembroke pines
  14. N-2 times received calls from Farmington
  15. G-5 times completed an address check
  16. N-4 times enter 6 digit employee ID for the call in customers
  17. N-5 times received calls from villages
  18. O-3 times calling the BPPS for P1's work tasks
  19. O-3 times speaking with one of the managers
  20. G-2 times calling the tech for an alarms
  21. B-2 times calling the BBPS for alarms
  22. B-1 time calling a vendor for an alarm work tasks
  23. G-1 time calling a vendor for an alarm work tasks
  24. I-2 times calling the Verizon Property Supervisor
  25. I-4 times resolve customer issue w/o transferring