Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Congratula-ted someone
2. Dealt with an irate customer
3. Customer gave me a compliment
4. Addressed my leads
5. Participated in the production meeting
6. Entered 20 orders
7. Maintained a good voice level
8. Treated a sales Rep with respect
9. Helped a fellow CSR
10. Helped a IT tech
11. Asked for help
12. Participated in a team building exercise
13. Stayed professional for entire shift
14. Wrote a perfect email
15. Said "Is there anything else" 10 times
16. Made a Welcome call
17. Used a customers name on call
18. Increased my preformance #'s
19. Complimen-ted a fellow CSR
20. An Agreement was signed
21. I said Good Morning today
22. Addressed a major concern w/ customer
23. Said "happy to help" to 5 customers
24. Had a strange call request