Congratula-tedsomeoneDealt withan iratecustomerHelpeda fellowCSRSaid"happy tohelp" to 5customersTreated asales Repwithrespect Entered20orders Addresseda majorconcern w/customerParticipatedin a teambuildingexerciseAskedfor helpHad astrangecallrequestIncreasedmypreformance#'sSaid "Isthereanythingelse" 10timesAnAgreementwassignedMaintaineda goodvoice levelHelpeda ITtechMade aWelcomecallComplimen-ted a fellowCSRI saidGoodMorningtodayUsed acustomersname oncallCustomergave me acomplimentWrote aperfectemail Stayedprofessionalfor entireshiftAddressedmy leadsParticipatedin theproductionmeetingCongratula-tedsomeoneDealt withan iratecustomerHelpeda fellowCSRSaid"happy tohelp" to 5customersTreated asales Repwithrespect Entered20orders Addresseda majorconcern w/customerParticipatedin a teambuildingexerciseAskedfor helpHad astrangecallrequestIncreasedmypreformance#'sSaid "Isthereanythingelse" 10timesAnAgreementwassignedMaintaineda goodvoice levelHelpeda ITtechMade aWelcomecallComplimen-ted a fellowCSRI saidGoodMorningtodayUsed acustomersname oncallCustomergave me acomplimentWrote aperfectemail Stayedprofessionalfor entireshiftAddressedmy leadsParticipatedin theproductionmeeting

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Congratula-ted someone
  2. Dealt with an irate customer
  3. Helped a fellow CSR
  4. Said "happy to help" to 5 customers
  5. Treated a sales Rep with respect
  6. Entered 20 orders
  7. Addressed a major concern w/ customer
  8. Participated in a team building exercise
  9. Asked for help
  10. Had a strange call request
  11. Increased my preformance #'s
  12. Said "Is there anything else" 10 times
  13. An Agreement was signed
  14. Maintained a good voice level
  15. Helped a IT tech
  16. Made a Welcome call
  17. Complimen-ted a fellow CSR
  18. I said Good Morning today
  19. Used a customers name on call
  20. Customer gave me a compliment
  21. Wrote a perfect email
  22. Stayed professional for entire shift
  23. Addressed my leads
  24. Participated in the production meeting