Sent afax to thedoctorused a jobaid/workflow forguidanceGet anemailfrom theSPLEE sends 3or moreduplicates ofthe samepaperworkER replies toyour emailbut does notanswer yourquestionEE hasmore than5 leaveperiodsClear yourday ! priorityacts beforelunchoffset forDBL/TBD?CAComputerissuesReassigna case toan LSHelped ateammate ontheir list (2items min)Rec'd adny s/obackcorrectUse theinterpretationlineHas a callwith an EEthat's longerthan 5 minsEEpronouncesUnum as"Oonum"Your dog barksin thebackgroundwhile you areon the phonewith someoneCall thehelpdesk0 emailsoutsideof TATSigned afile up forforumSenda CCDCheckedyour TBMDashboardRec'd aPOL s/obackcorrectReceive an03CB thatcould've beenanswered bythe CC"You'reonmute"have tosubmita ticketSent afax to thedoctorused a jobaid/workflow forguidanceGet anemailfrom theSPLEE sends 3or moreduplicates ofthe samepaperworkER replies toyour emailbut does notanswer yourquestionEE hasmore than5 leaveperiodsClear yourday ! priorityacts beforelunchoffset forDBL/TBD?CAComputerissuesReassigna case toan LSHelped ateammate ontheir list (2items min)Rec'd adny s/obackcorrectUse theinterpretationlineHas a callwith an EEthat's longerthan 5 minsEEpronouncesUnum as"Oonum"Your dog barksin thebackgroundwhile you areon the phonewith someoneCall thehelpdesk0 emailsoutsideof TATSigned afile up forforumSenda CCDCheckedyour TBMDashboardRec'd aPOL s/obackcorrectReceive an03CB thatcould've beenanswered bythe CC"You'reonmute"have tosubmita ticket

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent a fax to the doctor
  2. used a job aid/work flow for guidance
  3. Get an email from the SPL
  4. EE sends 3 or more duplicates of the same paperwork
  5. ER replies to your email but does not answer your question
  6. EE has more than 5 leave periods
  7. Clear your day ! priority acts before lunch
  8. offset for DBL/TBD?CA
  9. Computer issues
  10. Reassign a case to an LS
  11. Helped a teammate on their list (2 items min)
  12. Rec'd a dny s/o back correct
  13. Use the interpretation line
  14. Has a call with an EE that's longer than 5 mins
  15. EE pronounces Unum as "Oonum"
  16. Your dog barks in the background while you are on the phone with someone
  17. Call the help desk
  18. 0 emails outside of TAT
  19. Signed a file up for forum
  20. Send a CCD
  21. Checked your TBM Dashboard
  22. Rec'd a POL s/o back correct
  23. Receive an 03CB that could've been answered by the CC
  24. "You're on mute"
  25. have to submit a ticket