Receive an03CB thatcould've beenanswered bythe CCused a jobaid/workflow forguidanceHelped ateammate ontheir list (2items min)"You'reonmute"Get anemailfrom theSPLSent afax to thedoctorSenda CCDCheckedyour TBMDashboardClear yourday ! priorityacts beforelunchRec'd aPOL s/obackcorrecthave tosubmita ticketHas a callwith an EEthat's longerthan 5 minsReassigna case toan LSUse theinterpretationlineRec'd adny s/obackcorrectoffset forDBL/TBD?CAYour dog barksin thebackgroundwhile you areon the phonewith someoneER replies toyour emailbut does notanswer yourquestionCall thehelpdeskEEpronouncesUnum as"Oonum"EE hasmore than5 leaveperiodsComputerissuesSigned afile up forforumEE sends 3or moreduplicates ofthe samepaperwork0 emailsoutsideof TATReceive an03CB thatcould've beenanswered bythe CCused a jobaid/workflow forguidanceHelped ateammate ontheir list (2items min)"You'reonmute"Get anemailfrom theSPLSent afax to thedoctorSenda CCDCheckedyour TBMDashboardClear yourday ! priorityacts beforelunchRec'd aPOL s/obackcorrecthave tosubmita ticketHas a callwith an EEthat's longerthan 5 minsReassigna case toan LSUse theinterpretationlineRec'd adny s/obackcorrectoffset forDBL/TBD?CAYour dog barksin thebackgroundwhile you areon the phonewith someoneER replies toyour emailbut does notanswer yourquestionCall thehelpdeskEEpronouncesUnum as"Oonum"EE hasmore than5 leaveperiodsComputerissuesSigned afile up forforumEE sends 3or moreduplicates ofthe samepaperwork0 emailsoutsideof TAT

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive an 03CB that could've been answered by the CC
  2. used a job aid/work flow for guidance
  3. Helped a teammate on their list (2 items min)
  4. "You're on mute"
  5. Get an email from the SPL
  6. Sent a fax to the doctor
  7. Send a CCD
  8. Checked your TBM Dashboard
  9. Clear your day ! priority acts before lunch
  10. Rec'd a POL s/o back correct
  11. have to submit a ticket
  12. Has a call with an EE that's longer than 5 mins
  13. Reassign a case to an LS
  14. Use the interpretation line
  15. Rec'd a dny s/o back correct
  16. offset for DBL/TBD?CA
  17. Your dog barks in the background while you are on the phone with someone
  18. ER replies to your email but does not answer your question
  19. Call the help desk
  20. EE pronounces Unum as "Oonum"
  21. EE has more than 5 leave periods
  22. Computer issues
  23. Signed a file up for forum
  24. EE sends 3 or more duplicates of the same paperwork
  25. 0 emails outside of TAT