offset forDBL/TBD?CAhave tosubmita ticket0 emailsoutsideof TATRec'd adny s/obackcorrectHas a callwith an EEthat's longerthan 5 minsEE sends 3or moreduplicates ofthe samepaperworkYour dog barksin thebackgroundwhile you areon the phonewith someoneSent afax to thedoctorComputerissuesGet anemailfrom theSPLEEpronouncesUnum as"Oonum"Call thehelpdeskCheckedyour TBMDashboardEE hasmore than5 leaveperiodsHelped ateammate ontheir list (2items min)Clear yourday ! priorityacts beforelunchReassigna case toan LSUse theinterpretationlineRec'd aPOL s/obackcorrectSigned afile up forforumER replies toyour emailbut does notanswer yourquestion"You'reonmute"Senda CCDused a jobaid/workflow forguidanceReceive an03CB thatcould've beenanswered bythe CCoffset forDBL/TBD?CAhave tosubmita ticket0 emailsoutsideof TATRec'd adny s/obackcorrectHas a callwith an EEthat's longerthan 5 minsEE sends 3or moreduplicates ofthe samepaperworkYour dog barksin thebackgroundwhile you areon the phonewith someoneSent afax to thedoctorComputerissuesGet anemailfrom theSPLEEpronouncesUnum as"Oonum"Call thehelpdeskCheckedyour TBMDashboardEE hasmore than5 leaveperiodsHelped ateammate ontheir list (2items min)Clear yourday ! priorityacts beforelunchReassigna case toan LSUse theinterpretationlineRec'd aPOL s/obackcorrectSigned afile up forforumER replies toyour emailbut does notanswer yourquestion"You'reonmute"Senda CCDused a jobaid/workflow forguidanceReceive an03CB thatcould've beenanswered bythe CC

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. offset for DBL/TBD?CA
  2. have to submit a ticket
  3. 0 emails outside of TAT
  4. Rec'd a dny s/o back correct
  5. Has a call with an EE that's longer than 5 mins
  6. EE sends 3 or more duplicates of the same paperwork
  7. Your dog barks in the background while you are on the phone with someone
  8. Sent a fax to the doctor
  9. Computer issues
  10. Get an email from the SPL
  11. EE pronounces Unum as "Oonum"
  12. Call the help desk
  13. Checked your TBM Dashboard
  14. EE has more than 5 leave periods
  15. Helped a teammate on their list (2 items min)
  16. Clear your day ! priority acts before lunch
  17. Reassign a case to an LS
  18. Use the interpretation line
  19. Rec'd a POL s/o back correct
  20. Signed a file up for forum
  21. ER replies to your email but does not answer your question
  22. "You're on mute"
  23. Send a CCD
  24. used a job aid/work flow for guidance
  25. Receive an 03CB that could've been answered by the CC