GREETINGBENEFITSVERIFYSERVICESSMILEFRANCHISEESCALATIONQUEUEHOLDLOYALCUSTOMERVALUEEDUCATETHECUSTOMEROPENENDEDQUESTIONSUTILITIESCOMPLIMENTSFIRSTIMPRESSIONSEXPLAINTHECHARGESCOMPANYBRANDS listeningCUSTOMERPATIENCECLOSEDENDEDQUESTIONSTONEFIXEDMINDSETPRODUCTKNOWLEDGEGREETINGBENEFITSVERIFYSERVICESSMILEFRANCHISEESCALATIONQUEUEHOLDLOYALCUSTOMERVALUEEDUCATETHECUSTOMEROPENENDEDQUESTIONSUTILITIESCOMPLIMENTSFIRSTIMPRESSIONSEXPLAINTHECHARGESCOMPANYBRANDSlisteningCUSTOMERPATIENCECLOSEDENDEDQUESTIONSTONEFIXEDMINDSETPRODUCTKNOWLEDGE

Customer Service Review - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. GREETING
  2. BENEFITS
  3. VERIFY
  4. SERVICES
  5. SMILE
  6. FRANCHISE
  7. ESCALATION QUEUE
  8. HOLD
  9. LOYAL CUSTOMER
  10. VALUE
  11. EDUCATE THE CUSTOMER
  12. OPEN ENDED QUESTIONS
  13. UTILITIES
  14. COMPLIMENTS
  15. FIRST IMPRESSIONS
  16. EXPLAIN THE CHARGES
  17. COMPANY BRANDS
  18. listening
  19. CUSTOMER
  20. PATIENCE
  21. CLOSED ENDED QUESTIONS
  22. TONE
  23. FIXED MINDSET
  24. PRODUCT KNOWLEDGE