SERVICESPATIENCECLOSEDENDEDQUESTIONSEDUCATETHECUSTOMERUTILITIESSMILEVERIFYEXPLAINTHECHARGESVALUEFRANCHISEOPENENDEDQUESTIONSTONEBENEFITSHOLDCUSTOMERCOMPLIMENTSPRODUCTKNOWLEDGEFIXEDMINDSETLOYALCUSTOMERGREETING listeningCOMPANYBRANDSESCALATIONQUEUEFIRSTIMPRESSIONSSERVICESPATIENCECLOSEDENDEDQUESTIONSEDUCATETHECUSTOMERUTILITIESSMILEVERIFYEXPLAINTHECHARGESVALUEFRANCHISEOPENENDEDQUESTIONSTONEBENEFITSHOLDCUSTOMERCOMPLIMENTSPRODUCTKNOWLEDGEFIXEDMINDSETLOYALCUSTOMERGREETINGlisteningCOMPANYBRANDSESCALATIONQUEUEFIRSTIMPRESSIONS

Customer Service Review - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. SERVICES
  2. PATIENCE
  3. CLOSED ENDED QUESTIONS
  4. EDUCATE THE CUSTOMER
  5. UTILITIES
  6. SMILE
  7. VERIFY
  8. EXPLAIN THE CHARGES
  9. VALUE
  10. FRANCHISE
  11. OPEN ENDED QUESTIONS
  12. TONE
  13. BENEFITS
  14. HOLD
  15. CUSTOMER
  16. COMPLIMENTS
  17. PRODUCT KNOWLEDGE
  18. FIXED MINDSET
  19. LOYAL CUSTOMER
  20. GREETING
  21. listening
  22. COMPANY BRANDS
  23. ESCALATION QUEUE
  24. FIRST IMPRESSIONS