FRANCHISELOYALCUSTOMERESCALATIONQUEUECLOSEDENDEDQUESTIONSPATIENCEGREETINGSMILEFIXEDMINDSETCUSTOMERVALUECOMPANYBRANDSSERVICESBENEFITSEDUCATETHECUSTOMERPRODUCTKNOWLEDGEFIRSTIMPRESSIONSCOMPLIMENTSTONEHOLD listeningVERIFYOPENENDEDQUESTIONSEXPLAINTHECHARGESUTILITIESFRANCHISELOYALCUSTOMERESCALATIONQUEUECLOSEDENDEDQUESTIONSPATIENCEGREETINGSMILEFIXEDMINDSETCUSTOMERVALUECOMPANYBRANDSSERVICESBENEFITSEDUCATETHECUSTOMERPRODUCTKNOWLEDGEFIRSTIMPRESSIONSCOMPLIMENTSTONEHOLDlisteningVERIFYOPENENDEDQUESTIONSEXPLAINTHECHARGESUTILITIES

Customer Service Review - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FRANCHISE
  2. LOYAL CUSTOMER
  3. ESCALATION QUEUE
  4. CLOSED ENDED QUESTIONS
  5. PATIENCE
  6. GREETING
  7. SMILE
  8. FIXED MINDSET
  9. CUSTOMER
  10. VALUE
  11. COMPANY BRANDS
  12. SERVICES
  13. BENEFITS
  14. EDUCATE THE CUSTOMER
  15. PRODUCT KNOWLEDGE
  16. FIRST IMPRESSIONS
  17. COMPLIMENTS
  18. TONE
  19. HOLD
  20. listening
  21. VERIFY
  22. OPEN ENDED QUESTIONS
  23. EXPLAIN THE CHARGES
  24. UTILITIES