(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Take a phone call from a customer in Michigan
SL for the day is 98% or higher
De-escalate a call from going above you
Receive a full 30 points under “A” on 2 QA monitors
Customer who lives on Main St
Give a meaningful Kudos to your peer
Suggest a tip of the day for the floor
De-escalate a call from going above you
Receive a full 40 points under “E” on 2 QA monitors
Customer who has the same name as your first name or middle name
