(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Did you Thank your customer
Showed empathy to your customer
Told the customer
"Hope your having a great day"
Warmed an offer from ECPR
Got a referral
Call under 3 minutes
Bill pay from ECPR
Used customers name 2x
Call under 5 minutes
Call under 3 minutes
Call under 5 minutes
Filled in dead space
Got a warm
Offered a credit product
Did you acknowledge your customers concern
Tracked an offer from ECPR
Showed empathy to your customer
Wowed your customer
Tracked an ECPR offer
Got a warm to sales
Offered credit card
Thanked your customer for being a high value customer
