Requesterswho’snames startwith “R”5 timestakingP1's worktasks3 timesspeakingwith one ofthemanagersShutterandCameraWTRequesterswho’snames startwith “S”Call out toCalico,CushmanandPowerhousecallslastingmore than3 minutes2 timesCalls for anHigh tempissues2 timescalling theVerizonPropertySupervisor2 timecalls onthe nonP1 line2 timescalling thetech foran alarmsrequestercall thewrongnumber3 timesthank therequesterfor calling2 timesplaced twowork tasks forthe requesteron one call3 timescalling theBPPS forP1's worktasks4 timesenter a 6 digitemployee IDfor therequester3 timessay thename of therequester onthe callscalling avendor foran alarmwork tasks2 timesrespond to aslackmessage forfire trucks3 timescalling theBBPS foralarmsrequesterdisconnectthe call3 timestransfers(vendor,other agent,etc..)Received thecourtesy callfrom VerizonCEC3 timescalls on theVerizonVendor lineRequesterswho’snames startwith “R”5 timestakingP1's worktasks3 timesspeakingwith one ofthemanagersShutterandCameraWTRequesterswho’snames startwith “S”Call out toCalico,CushmanandPowerhousecallslastingmore than3 minutes2 timesCalls for anHigh tempissues2 timescalling theVerizonPropertySupervisor2 timecalls onthe nonP1 line2 timescalling thetech foran alarmsrequestercall thewrongnumber3 timesthank therequesterfor calling2 timesplaced twowork tasks forthe requesteron one call3 timescalling theBPPS forP1's worktasks4 timesenter a 6 digitemployee IDfor therequester3 timessay thename of therequester onthe callscalling avendor foran alarmwork tasks2 timesrespond to aslackmessage forfire trucks3 timescalling theBBPS foralarmsrequesterdisconnectthe call3 timestransfers(vendor,other agent,etc..)Received thecourtesy callfrom VerizonCEC3 timescalls on theVerizonVendor line

CSW -Team Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Requesters who’s names start with “R”
  2. 5 times taking P1's work tasks
  3. 3 times speaking with one of the managers
  4. Shutter and Camera WT
  5. Requesters who’s names start with “S”
  6. Call out to Calico, Cushman and Powerhouse
  7. calls lasting more than 3 minutes
  8. 2 times Calls for an High temp issues
  9. 2 times calling the Verizon Property Supervisor
  10. 2 time calls on the non P1 line
  11. 2 times calling the tech for an alarms
  12. requester call the wrong number
  13. 3 times thank the requester for calling
  14. 2 times placed two work tasks for the requester on one call
  15. 3 times calling the BPPS for P1's work tasks
  16. 4 times enter a 6 digit employee ID for the requester
  17. 3 times say the name of the requester on the calls
  18. calling a vendor for an alarm work tasks
  19. 2 times respond to a slack message for fire trucks
  20. 3 times calling the BBPS for alarms
  21. requester disconnect the call
  22. 3 times transfers (vendor, other agent, etc..)
  23. Received the courtesy call from Verizon CEC
  24. 3 times calls on the Verizon Vendor line