3 timesspeakingwith one ofthemanagers4 timestakingP1's worktaskscustomerdisconnectthe call4 timesenter 6 digitemployee IDfor the call incustomers1 timereceivedcall fromNHSA3 timessay thename of thecustomerson each calls3 timesreceivedcalls fromTuckercustomer isname Mary,Alison,Jennifer3 timestransfer thecaller toanotherdept.Freemake acustomersmile3 timesreceived callfromPembrokepines2 timesreceivedcalls fromFarmington 4 timestakingP1's worktasks5 timesreceivedcalls fromvillages2 timesplaced twowork tasks forthe customeron one callcustomer isnameJames,John, Robert2 timesreceivedcalls fromCOCcallslastingmore than3 minutes2 timescustomercall thewrongnumber3 timesreceivedcalls fromChamblee2 timescalling theVerizonPropertySupervisor4 timesresolvecustomerissue w/otransferring5 timescompletedan addresscheck3 timesspeakingwith one ofthemanagers4 timestakingP1's worktaskscustomerdisconnectthe call4 timesenter 6 digitemployee IDfor the call incustomers1 timereceivedcall fromNHSA3 timessay thename of thecustomerson each calls3 timesreceivedcalls fromTuckercustomer isname Mary,Alison,Jennifer3 timestransfer thecaller toanotherdept.Freemake acustomersmile3 timesreceived callfromPembrokepines2 timesreceivedcalls fromFarmington 4 timestakingP1's worktasks5 timesreceivedcalls fromvillages2 timesplaced twowork tasks forthe customeron one callcustomer isnameJames,John, Robert2 timesreceivedcalls fromCOCcallslastingmore than3 minutes2 timescustomercall thewrongnumber3 timesreceivedcalls fromChamblee2 timescalling theVerizonPropertySupervisor4 timesresolvecustomerissue w/otransferring5 timescompletedan addresscheck

CSW -Team Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
I
4
N
5
G
6
I
7
B
8
B
9
G
10
N
11
O
12
O
13
G
14
G
15
N
16
N
17
B
18
O
19
B
20
I
21
I
22
O
23
I
24
G
  1. O-3 times speaking with one of the managers
  2. B-4 times taking P1's work tasks
  3. I-customer disconnect the call
  4. N-4 times enter 6 digit employee ID for the call in customers
  5. G-1 time received call from NHSA
  6. I-3 times say the name of the customers on each calls
  7. B-3 times received calls from Tucker
  8. B-customer is name Mary, Alison, Jennifer
  9. G-3 times transfer the caller to another dept.
  10. N-Free
  11. O-make a customer smile
  12. O-3 times received call from Pembroke pines
  13. G-2 times received calls from Farmington
  14. G-4 times taking P1's work tasks
  15. N-5 times received calls from villages
  16. N-2 times placed two work tasks for the customer on one call
  17. B-customer is name James, John, Robert
  18. O-2 times received calls from COC
  19. B-calls lasting more than 3 minutes
  20. I-2 times customer call the wrong number
  21. I-3 times received calls from Chamblee
  22. O-2 times calling the Verizon Property Supervisor
  23. I-4 times resolve customer issue w/o transferring
  24. G-5 times completed an address check