CompletelySatisfiedCustomerZeroOverduePreferencesSend a FUNversion ofyour captainemailReceive aShoutoutfromCustomerWebUsage100%ZeroOverdueTasksCollaborate/Executeon a WOWHelpAnotherAFC withWorkloadTouchCalls90%DFAComments< 3 daysoldWebUsage85%ZeroApprovedPendingQuotesDays toActivate< 3Receive aBrowniePointAnswer aQuestionin AFCChatReceive aBrowniePointCreatea CaseTouchCalls100%Open orResolve aCS AlertDays toActivate< 1100%PFCTop 590% oftasks withcategory100%BirthdayWOWsExecuted90%PFCTop 5CompletelySatisfiedCustomerZeroOverduePreferencesSend a FUNversion ofyour captainemailReceive aShoutoutfromCustomerWebUsage100%ZeroOverdueTasksCollaborate/Executeon a WOWHelpAnotherAFC withWorkloadTouchCalls90%DFAComments< 3 daysoldWebUsage85%ZeroApprovedPendingQuotesDays toActivate< 3Receive aBrowniePointAnswer aQuestionin AFCChatReceive aBrowniePointCreatea CaseTouchCalls100%Open orResolve aCS AlertDays toActivate< 1100%PFCTop 590% oftasks withcategory100%BirthdayWOWsExecuted90%PFCTop 5

C.A.R.E.S. BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completely Satisfied Customer
  2. Zero Overdue Preferences
  3. Send a FUN version of your captain email
  4. Receive a Shoutout from Customer
  5. Web Usage 100%
  6. Zero Overdue Tasks
  7. Collaborate/Execute on a WOW
  8. Help Another AFC with Workload
  9. Touch Calls 90%
  10. DFA Comments < 3 days old
  11. Web Usage 85%
  12. Zero Approved Pending Quotes
  13. Days to Activate < 3
  14. Receive a Brownie Point
  15. Answer a Question in AFC Chat
  16. Receive a Brownie Point
  17. Create a Case
  18. Touch Calls 100%
  19. Open or Resolve a CS Alert
  20. Days to Activate < 1
  21. 100% PFC Top 5
  22. 90% of tasks with category
  23. 100% Birthday WOWs Executed
  24. 90% PFC Top 5