ZeroApprovedPendingQuotesDays toActivate< 1ZeroOverdueTasks90% oftasks withcategoryReceive aShoutoutfromCustomerReceive aBrowniePoint100%PFCTop 5Open orResolve aCS AlertDays toActivate< 390%PFCTop 5DFAComments< 3 daysoldHelpAnotherAFC withWorkloadCreatea CaseZeroOverduePreferencesWebUsage100%TouchCalls90%WebUsage85%Receive aBrowniePointTouchCalls100%100%BirthdayWOWsExecutedCompletelySatisfiedCustomerCollaborate/Executeon a WOWAnswer aQuestionin AFCChatSend a FUNversion ofyour captainemailZeroApprovedPendingQuotesDays toActivate< 1ZeroOverdueTasks90% oftasks withcategoryReceive aShoutoutfromCustomerReceive aBrowniePoint100%PFCTop 5Open orResolve aCS AlertDays toActivate< 390%PFCTop 5DFAComments< 3 daysoldHelpAnotherAFC withWorkloadCreatea CaseZeroOverduePreferencesWebUsage100%TouchCalls90%WebUsage85%Receive aBrowniePointTouchCalls100%100%BirthdayWOWsExecutedCompletelySatisfiedCustomerCollaborate/Executeon a WOWAnswer aQuestionin AFCChatSend a FUNversion ofyour captainemail

C.A.R.E.S. BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Zero Approved Pending Quotes
  2. Days to Activate < 1
  3. Zero Overdue Tasks
  4. 90% of tasks with category
  5. Receive a Shoutout from Customer
  6. Receive a Brownie Point
  7. 100% PFC Top 5
  8. Open or Resolve a CS Alert
  9. Days to Activate < 3
  10. 90% PFC Top 5
  11. DFA Comments < 3 days old
  12. Help Another AFC with Workload
  13. Create a Case
  14. Zero Overdue Preferences
  15. Web Usage 100%
  16. Touch Calls 90%
  17. Web Usage 85%
  18. Receive a Brownie Point
  19. Touch Calls 100%
  20. 100% Birthday WOWs Executed
  21. Completely Satisfied Customer
  22. Collaborate/Execute on a WOW
  23. Answer a Question in AFC Chat
  24. Send a FUN version of your captain email