Days toActivate< 3CompletelySatisfiedCustomerWebUsage100%Days toActivate< 1Receive aShoutoutfromCustomerZeroOverdueTasksTouchCalls90%TouchCalls100%90%PFCTop 5WebUsage85%Receive aBrowniePointAnswer aQuestionin AFCChat90% oftasks withcategoryZeroApprovedPendingQuotesReceive aBrowniePointZeroOverduePreferencesDFAComments< 3 daysoldHelpAnotherAFC withWorkloadCollaborate/Executeon a WOWSend a FUNversion ofyour captainemail100%BirthdayWOWsExecutedOpen orResolve aCS Alert100%PFCTop 5Createa CaseDays toActivate< 3CompletelySatisfiedCustomerWebUsage100%Days toActivate< 1Receive aShoutoutfromCustomerZeroOverdueTasksTouchCalls90%TouchCalls100%90%PFCTop 5WebUsage85%Receive aBrowniePointAnswer aQuestionin AFCChat90% oftasks withcategoryZeroApprovedPendingQuotesReceive aBrowniePointZeroOverduePreferencesDFAComments< 3 daysoldHelpAnotherAFC withWorkloadCollaborate/Executeon a WOWSend a FUNversion ofyour captainemail100%BirthdayWOWsExecutedOpen orResolve aCS Alert100%PFCTop 5Createa Case

C.A.R.E.S. BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Days to Activate < 3
  2. Completely Satisfied Customer
  3. Web Usage 100%
  4. Days to Activate < 1
  5. Receive a Shoutout from Customer
  6. Zero Overdue Tasks
  7. Touch Calls 90%
  8. Touch Calls 100%
  9. 90% PFC Top 5
  10. Web Usage 85%
  11. Receive a Brownie Point
  12. Answer a Question in AFC Chat
  13. 90% of tasks with category
  14. Zero Approved Pending Quotes
  15. Receive a Brownie Point
  16. Zero Overdue Preferences
  17. DFA Comments < 3 days old
  18. Help Another AFC with Workload
  19. Collaborate/Execute on a WOW
  20. Send a FUN version of your captain email
  21. 100% Birthday WOWs Executed
  22. Open or Resolve a CS Alert
  23. 100% PFC Top 5
  24. Create a Case