Receive aBrowniePoint100%BirthdayWOWsExecutedCreatea CaseHelpAnotherAFC withWorkload90% oftasks withcategoryTouchCalls90%Receive aBrowniePointCollaborate/Executeon a WOWDays toActivate< 1100%PFCTop 5ZeroOverdueTasksZeroApprovedPendingQuotesWebUsage100%TouchCalls100%90%PFCTop 5WebUsage85%Answer aQuestionin AFCChatCompletelySatisfiedCustomerDFAComments< 3 daysoldReceive aShoutoutfromCustomerDays toActivate< 3Send a FUNversion ofyour captainemailZeroOverduePreferencesOpen orResolve aCS AlertReceive aBrowniePoint100%BirthdayWOWsExecutedCreatea CaseHelpAnotherAFC withWorkload90% oftasks withcategoryTouchCalls90%Receive aBrowniePointCollaborate/Executeon a WOWDays toActivate< 1100%PFCTop 5ZeroOverdueTasksZeroApprovedPendingQuotesWebUsage100%TouchCalls100%90%PFCTop 5WebUsage85%Answer aQuestionin AFCChatCompletelySatisfiedCustomerDFAComments< 3 daysoldReceive aShoutoutfromCustomerDays toActivate< 3Send a FUNversion ofyour captainemailZeroOverduePreferencesOpen orResolve aCS Alert

C.A.R.E.S. BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive a Brownie Point
  2. 100% Birthday WOWs Executed
  3. Create a Case
  4. Help Another AFC with Workload
  5. 90% of tasks with category
  6. Touch Calls 90%
  7. Receive a Brownie Point
  8. Collaborate/Execute on a WOW
  9. Days to Activate < 1
  10. 100% PFC Top 5
  11. Zero Overdue Tasks
  12. Zero Approved Pending Quotes
  13. Web Usage 100%
  14. Touch Calls 100%
  15. 90% PFC Top 5
  16. Web Usage 85%
  17. Answer a Question in AFC Chat
  18. Completely Satisfied Customer
  19. DFA Comments < 3 days old
  20. Receive a Shoutout from Customer
  21. Days to Activate < 3
  22. Send a FUN version of your captain email
  23. Zero Overdue Preferences
  24. Open or Resolve a CS Alert