Open orResolve aCS AlertHelpAnotherAFC withWorkloadWebUsage100%ZeroOverdueTasksReceive aBrowniePoint90% oftasks withcategoryCompletelySatisfiedCustomerReceive aBrowniePoint100%PFCTop 5100%BirthdayWOWsExecutedReceive aShoutoutfromCustomer90%PFCTop 5Days toActivate< 3Days toActivate< 1ZeroOverduePreferencesWebUsage85%Createa CaseAnswer aQuestionin AFCChatSend a FUNversion ofyour captainemailTouchCalls90%DFAComments< 3 daysoldCollaborate/Executeon a WOWZeroApprovedPendingQuotesTouchCalls100%Open orResolve aCS AlertHelpAnotherAFC withWorkloadWebUsage100%ZeroOverdueTasksReceive aBrowniePoint90% oftasks withcategoryCompletelySatisfiedCustomerReceive aBrowniePoint100%PFCTop 5100%BirthdayWOWsExecutedReceive aShoutoutfromCustomer90%PFCTop 5Days toActivate< 3Days toActivate< 1ZeroOverduePreferencesWebUsage85%Createa CaseAnswer aQuestionin AFCChatSend a FUNversion ofyour captainemailTouchCalls90%DFAComments< 3 daysoldCollaborate/Executeon a WOWZeroApprovedPendingQuotesTouchCalls100%

C.A.R.E.S. BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Open or Resolve a CS Alert
  2. Help Another AFC with Workload
  3. Web Usage 100%
  4. Zero Overdue Tasks
  5. Receive a Brownie Point
  6. 90% of tasks with category
  7. Completely Satisfied Customer
  8. Receive a Brownie Point
  9. 100% PFC Top 5
  10. 100% Birthday WOWs Executed
  11. Receive a Shoutout from Customer
  12. 90% PFC Top 5
  13. Days to Activate < 3
  14. Days to Activate < 1
  15. Zero Overdue Preferences
  16. Web Usage 85%
  17. Create a Case
  18. Answer a Question in AFC Chat
  19. Send a FUN version of your captain email
  20. Touch Calls 90%
  21. DFA Comments < 3 days old
  22. Collaborate/Execute on a WOW
  23. Zero Approved Pending Quotes
  24. Touch Calls 100%