CompletelySatisfiedCustomerReceive aBrowniePointDFAComments< 3 daysold90% oftasks withcategory100%PFCTop 590%PFCTop 5Receive aShoutoutfromCustomerZeroOverduePreferencesZeroApprovedPendingQuotesWebUsage100%Open orResolve aCS AlertReceive aBrowniePoint100%BirthdayWOWsExecutedWebUsage85%Send a FUNversion ofyour captainemailTouchCalls100%HelpAnotherAFC withWorkloadCreatea CaseTouchCalls90%ZeroOverdueTasksAnswer aQuestionin AFCChatDays toActivate< 1Days toActivate< 3Collaborate/Executeon a WOWCompletelySatisfiedCustomerReceive aBrowniePointDFAComments< 3 daysold90% oftasks withcategory100%PFCTop 590%PFCTop 5Receive aShoutoutfromCustomerZeroOverduePreferencesZeroApprovedPendingQuotesWebUsage100%Open orResolve aCS AlertReceive aBrowniePoint100%BirthdayWOWsExecutedWebUsage85%Send a FUNversion ofyour captainemailTouchCalls100%HelpAnotherAFC withWorkloadCreatea CaseTouchCalls90%ZeroOverdueTasksAnswer aQuestionin AFCChatDays toActivate< 1Days toActivate< 3Collaborate/Executeon a WOW

C.A.R.E.S. BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completely Satisfied Customer
  2. Receive a Brownie Point
  3. DFA Comments < 3 days old
  4. 90% of tasks with category
  5. 100% PFC Top 5
  6. 90% PFC Top 5
  7. Receive a Shoutout from Customer
  8. Zero Overdue Preferences
  9. Zero Approved Pending Quotes
  10. Web Usage 100%
  11. Open or Resolve a CS Alert
  12. Receive a Brownie Point
  13. 100% Birthday WOWs Executed
  14. Web Usage 85%
  15. Send a FUN version of your captain email
  16. Touch Calls 100%
  17. Help Another AFC with Workload
  18. Create a Case
  19. Touch Calls 90%
  20. Zero Overdue Tasks
  21. Answer a Question in AFC Chat
  22. Days to Activate < 1
  23. Days to Activate < 3
  24. Collaborate/Execute on a WOW