YoulaughInformed 3servicemembersabout the e-PortalAnswereda questionfor ateammate.Spoke withServiceMember toauthorizesomeone elseTransitionedcall back tothe VAServiceMemberBorn in JuneorSeptemberOfferedmileagecheck priortoappointmentHad toprovideRHRPnumber oncetodayExplainedwhatPACT/TERAstands forYou and theservicememberborn in thesame monthRescheduled 3appointmentsfor one ServiceMemberHad toprovidename andemployee IDa 2nd timeThankedFIVE servicemembers fortheir ServiceSetappointmentover 77milesTheylaughServiceMembertold a dadjokeCalledproviderofficeUpdatedphonenumberAt DIAlocationrequesting201 billReceiveda BDDcallTransfer tointernationallineTelehealthwas offeredandacceptedLogged-in to e-ProcessServiceMember'sstate startswith C or MYoulaughInformed 3servicemembersabout the e-PortalAnswereda questionfor ateammate.Spoke withServiceMember toauthorizesomeone elseTransitionedcall back tothe VAServiceMemberBorn in JuneorSeptemberOfferedmileagecheck priortoappointmentHad toprovideRHRPnumber oncetodayExplainedwhatPACT/TERAstands forYou and theservicememberborn in thesame monthRescheduled 3appointmentsfor one ServiceMemberHad toprovidename andemployee IDa 2nd timeThankedFIVE servicemembers fortheir ServiceSetappointmentover 77milesTheylaughServiceMembertold a dadjokeCalledproviderofficeUpdatedphonenumberAt DIAlocationrequesting201 billReceiveda BDDcallTransfer tointernationallineTelehealthwas offeredandacceptedLogged-in to e-ProcessServiceMember'sstate startswith C or M

QTC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You laugh
  2. Informed 3 service members about the e-Portal
  3. Answered a question for a teammate.
  4. Spoke with Service Member to authorize someone else
  5. Transitioned call back to the VA
  6. Service Member Born in June or September
  7. Offered mileage check prior to appointment
  8. Had to provide RHRP number once today
  9. Explained what PACT/TERA stands for
  10. You and the service member born in the same month
  11. Rescheduled 3 appointments for one Service Member
  12. Had to provide name and employee ID a 2nd time
  13. Thanked FIVE service members for their Service
  14. Set appointment over 77 miles
  15. They laugh
  16. Service Member told a dad joke
  17. Called provider office
  18. Updated phone number
  19. At DIA location requesting 201 bill
  20. Received a BDD call
  21. Transfer to international line
  22. Telehealth was offered and accepted
  23. Logged-in to e-Process
  24. Service Member's state starts with C or M