Had toprovidename andemployee IDa 2nd timeThankedFIVE servicemembers fortheir ServiceLogged-in to e-ProcessAt DIAlocationrequesting201 billExplainedwhatPACT/TERAstands forTelehealthwas offeredandacceptedCalledproviderofficeServiceMemberBorn in JuneorSeptemberTransfer tointernationallineSpoke withServiceMember toauthorizesomeone elseServiceMember'sstate startswith C or MTheylaughYoulaughInformed 3servicemembersabout the e-PortalOfferedmileagecheck priortoappointmentUpdatedphonenumberSetappointmentover 77milesRescheduled 3appointmentsfor one ServiceMemberYou and theservicememberborn in thesame monthTransitionedcall back tothe VAServiceMembertold a dadjokeAnswereda questionfor ateammate.Receiveda BDDcallHad toprovideRHRPnumber oncetodayHad toprovidename andemployee IDa 2nd timeThankedFIVE servicemembers fortheir ServiceLogged-in to e-ProcessAt DIAlocationrequesting201 billExplainedwhatPACT/TERAstands forTelehealthwas offeredandacceptedCalledproviderofficeServiceMemberBorn in JuneorSeptemberTransfer tointernationallineSpoke withServiceMember toauthorizesomeone elseServiceMember'sstate startswith C or MTheylaughYoulaughInformed 3servicemembersabout the e-PortalOfferedmileagecheck priortoappointmentUpdatedphonenumberSetappointmentover 77milesRescheduled 3appointmentsfor one ServiceMemberYou and theservicememberborn in thesame monthTransitionedcall back tothe VAServiceMembertold a dadjokeAnswereda questionfor ateammate.Receiveda BDDcallHad toprovideRHRPnumber oncetoday

QTC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to provide name and employee ID a 2nd time
  2. Thanked FIVE service members for their Service
  3. Logged-in to e-Process
  4. At DIA location requesting 201 bill
  5. Explained what PACT/TERA stands for
  6. Telehealth was offered and accepted
  7. Called provider office
  8. Service Member Born in June or September
  9. Transfer to international line
  10. Spoke with Service Member to authorize someone else
  11. Service Member's state starts with C or M
  12. They laugh
  13. You laugh
  14. Informed 3 service members about the e-Portal
  15. Offered mileage check prior to appointment
  16. Updated phone number
  17. Set appointment over 77 miles
  18. Rescheduled 3 appointments for one Service Member
  19. You and the service member born in the same month
  20. Transitioned call back to the VA
  21. Service Member told a dad joke
  22. Answered a question for a teammate.
  23. Received a BDD call
  24. Had to provide RHRP number once today