(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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sent a claim follow up via sms
answer an incoming call
called customer advising benefits exhausted
spoke with a provider on the phone
issued pay your way payment
issued mileage payment
assisted a team member in completing 3 activities
paid 10 bills on time
positive CLF received this week
same day completion of icp
ordered police report
issue payment per DTP
emailed a pip application
replied to an email within 10 minutes of receipt
sent exposure to subro
completed a 90 day follow up
opted 2 people into sms
same day completion of 3 icps
set up DTP in eligibility screen
complete a call back request
completed a 30 day follow up
helped a peer with a call back request
provided tort option
share a customer service "best practice" with team
spoke with an attorney on the phone
post comment on CSW blog in communities
reach out to provider for proper bill on behalf of customer
