(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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same day completion of icp
opted 2 people into sms
received email kudos from customer
spoke with a provider on the phone
emailed a pip application
issued mileage payment
post comment on CSW blog in communities
complete a call back request
called customer advising benefits exhausted
positive CLF received this week
spoke with an attorney on the phone
reach out to provider for proper bill on behalf of customer
answer an incoming call
ordered police report
same day completion of 3 icps
assisted a team member in completing 3 activities
completed a 30 day follow up
received email kudos from attorney
helped a peer with a call back request
sent a claim follow up via sms
completed a 90 day follow up
replied to an email within 10 minutes of receipt
issue payment per DTP
sent exposure to subro
paid 10 bills on time
provided tort option
issued pay your way payment
set up DTP in eligibility screen
share a customer service "best practice" with team