(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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complete a call back request
same day completion of icp
sent exposure to subro
same day completion of 3 icps
spoke with an attorney on the phone
received email kudos from customer
replied to an email within 10 minutes of receipt
issued pay your way payment
paid 10 bills on time
answer an incoming call
spoke with a provider on the phone
set up DTP in eligibility screen
completed a 90 day follow up
called customer advising benefits exhausted
emailed a pip application
ordered police report
post comment on CSW blog in communities
assisted a team member in completing 3 activities
sent a claim follow up via sms
reach out to provider for proper bill on behalf of customer
received email kudos from attorney
completed a 30 day follow up
opted 2 people into sms
provided tort option
issue payment per DTP
helped a peer with a call back request
share a customer service "best practice" with team