Issuepassed toIT that isntfor us to fix"Quick"questionVPNDropsUser doesnot entertheirpasswordSomeonebeingdifficultUser clearlydoesn't logoff everynight as theyclaimLockedaccountLeaveit withyouUser doesnot followinstructionson thescreenCan youcomehave alookMeetingroomhelpTransportdisconnectedfrom hostedPrinterissueChangeson financesystemsWontraise aticketSwapSagelicenseNo headsup aboutquickturnaroundResetPasswordRemoteinto userspc and theywander offHas had theissue forweeks butnow its arushDoubleTroubleSomeonesays there isa problem butdoesnt giveany detialsSolvedbyrebootingWalkinIssuepassed toIT that isntfor us to fix"Quick"questionVPNDropsUser doesnot entertheirpasswordSomeonebeingdifficultUser clearlydoesn't logoff everynight as theyclaimLockedaccountLeaveit withyouUser doesnot followinstructionson thescreenCan youcomehave alookMeetingroomhelpTransportdisconnectedfrom hostedPrinterissueChangeson financesystemsWontraise aticketSwapSagelicenseNo headsup aboutquickturnaroundResetPasswordRemoteinto userspc and theywander offHas had theissue forweeks butnow its arushDoubleTroubleSomeonesays there isa problem butdoesnt giveany detialsSolvedbyrebootingWalkin

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
I
4
O
5
N
6
N
7
N
8
N
9
G
10
G
11
I
12
O
13
G
14
B
15
B
16
O
17
G
18
B
19
I
20
O
21
B
22
G
23
I
24
B
  1. I-Issue passed to IT that isnt for us to fix
  2. O-"Quick" question
  3. I-VPN Drops
  4. O-User does not enter their password
  5. N-Someone being difficult
  6. N-User clearly doesn't log off every night as they claim
  7. N-Locked account
  8. N-Leave it with you
  9. G-User does not follow instructions on the screen
  10. G-Can you come have a look
  11. I-Meeting room help
  12. O-Transport disconnected from hosted
  13. G-Printer issue
  14. B-Changes on finance systems
  15. B-Wont raise a ticket
  16. O-Swap Sage license
  17. G-No heads up about quick turnaround
  18. B-Reset Password
  19. I-Remote into users pc and they wander off
  20. O-Has had the issue for weeks but now its a rush
  21. B-Double Trouble
  22. G-Someone says there is a problem but doesnt give any detials
  23. I-Solved by rebooting
  24. B-Walk in