PrinterissueTransportdisconnectedfrom hostedDoubleTroubleUser clearlydoesn't logoff everynight as theyclaimHas had theissue forweeks butnow its arushSomeonesays there isa problem butdoesnt giveany detialsSolvedbyrebootingIssuepassed toIT that isntfor us to fixVPNDropsChangeson financesystems"Quick"questionUser doesnot entertheirpasswordNo headsup aboutquickturnaroundCan youcomehave alookLockedaccountLeaveit withyouRemoteinto userspc and theywander offUser doesnot followinstructionson thescreenSomeonebeingdifficultWalkinResetPasswordWontraise aticketMeetingroomhelpSwapSagelicensePrinterissueTransportdisconnectedfrom hostedDoubleTroubleUser clearlydoesn't logoff everynight as theyclaimHas had theissue forweeks butnow its arushSomeonesays there isa problem butdoesnt giveany detialsSolvedbyrebootingIssuepassed toIT that isntfor us to fixVPNDropsChangeson financesystems"Quick"questionUser doesnot entertheirpasswordNo headsup aboutquickturnaroundCan youcomehave alookLockedaccountLeaveit withyouRemoteinto userspc and theywander offUser doesnot followinstructionson thescreenSomeonebeingdifficultWalkinResetPasswordWontraise aticketMeetingroomhelpSwapSagelicense

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
B
4
N
5
O
6
G
7
I
8
I
9
I
10
B
11
O
12
O
13
G
14
G
15
N
16
N
17
I
18
G
19
N
20
B
21
B
22
B
23
I
24
O
  1. G-Printer issue
  2. O-Transport disconnected from hosted
  3. B-Double Trouble
  4. N-User clearly doesn't log off every night as they claim
  5. O-Has had the issue for weeks but now its a rush
  6. G-Someone says there is a problem but doesnt give any detials
  7. I-Solved by rebooting
  8. I-Issue passed to IT that isnt for us to fix
  9. I-VPN Drops
  10. B-Changes on finance systems
  11. O-"Quick" question
  12. O-User does not enter their password
  13. G-No heads up about quick turnaround
  14. G-Can you come have a look
  15. N-Locked account
  16. N-Leave it with you
  17. I-Remote into users pc and they wander off
  18. G-User does not follow instructions on the screen
  19. N-Someone being difficult
  20. B-Walk in
  21. B-Reset Password
  22. B-Wont raise a ticket
  23. I-Meeting room help
  24. O-Swap Sage license