SwapSagelicensePrinterissueMeetingroomhelpSomeonebeingdifficultChangeson financesystemsSomeonesays there isa problem butdoesnt giveany detialsLeaveit withyouCan youcomehave alookIssuepassed toIT that isntfor us to fixTransportdisconnectedfrom hostedVPNDropsRemoteinto userspc and theywander offResetPassword"Quick"questionUser doesnot followinstructionson thescreenSolvedbyrebootingWalkinDoubleTroubleUser clearlydoesn't logoff everynight as theyclaimUser doesnot entertheirpasswordWontraise aticketHas had theissue forweeks butnow its arushNo headsup aboutquickturnaroundLockedaccountSwapSagelicensePrinterissueMeetingroomhelpSomeonebeingdifficultChangeson financesystemsSomeonesays there isa problem butdoesnt giveany detialsLeaveit withyouCan youcomehave alookIssuepassed toIT that isntfor us to fixTransportdisconnectedfrom hostedVPNDropsRemoteinto userspc and theywander offResetPassword"Quick"questionUser doesnot followinstructionson thescreenSolvedbyrebootingWalkinDoubleTroubleUser clearlydoesn't logoff everynight as theyclaimUser doesnot entertheirpasswordWontraise aticketHas had theissue forweeks butnow its arushNo headsup aboutquickturnaroundLockedaccount

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
I
4
N
5
B
6
G
7
N
8
G
9
I
10
O
11
I
12
I
13
B
14
O
15
G
16
I
17
B
18
B
19
N
20
O
21
B
22
O
23
G
24
N
  1. O-Swap Sage license
  2. G-Printer issue
  3. I-Meeting room help
  4. N-Someone being difficult
  5. B-Changes on finance systems
  6. G-Someone says there is a problem but doesnt give any detials
  7. N-Leave it with you
  8. G-Can you come have a look
  9. I-Issue passed to IT that isnt for us to fix
  10. O-Transport disconnected from hosted
  11. I-VPN Drops
  12. I-Remote into users pc and they wander off
  13. B-Reset Password
  14. O-"Quick" question
  15. G-User does not follow instructions on the screen
  16. I-Solved by rebooting
  17. B-Walk in
  18. B-Double Trouble
  19. N-User clearly doesn't log off every night as they claim
  20. O-User does not enter their password
  21. B-Wont raise a ticket
  22. O-Has had the issue for weeks but now its a rush
  23. G-No heads up about quick turnaround
  24. N-Locked account