No headsup aboutquickturnaroundVPNDropsRemoteinto userspc and theywander offUser clearlydoesn't logoff everynight as theyclaimChangeson financesystemsSwapSagelicenseLeaveit withyouMeetingroomhelpPrinterissueSomeonesays there isa problem butdoesnt giveany detialsIssuepassed toIT that isntfor us to fixWontraise aticketSomeonebeingdifficultUser doesnot followinstructionson thescreenWalkinTransportdisconnectedfrom hostedHas had theissue forweeks butnow its arush"Quick"questionLockedaccountCan youcomehave alookSolvedbyrebootingUser doesnot entertheirpasswordDoubleTroubleResetPasswordNo headsup aboutquickturnaroundVPNDropsRemoteinto userspc and theywander offUser clearlydoesn't logoff everynight as theyclaimChangeson financesystemsSwapSagelicenseLeaveit withyouMeetingroomhelpPrinterissueSomeonesays there isa problem butdoesnt giveany detialsIssuepassed toIT that isntfor us to fixWontraise aticketSomeonebeingdifficultUser doesnot followinstructionson thescreenWalkinTransportdisconnectedfrom hostedHas had theissue forweeks butnow its arush"Quick"questionLockedaccountCan youcomehave alookSolvedbyrebootingUser doesnot entertheirpasswordDoubleTroubleResetPassword

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
I
4
N
5
B
6
O
7
N
8
I
9
G
10
G
11
I
12
B
13
N
14
G
15
B
16
O
17
O
18
O
19
N
20
G
21
I
22
O
23
B
24
B
  1. G-No heads up about quick turnaround
  2. I-VPN Drops
  3. I-Remote into users pc and they wander off
  4. N-User clearly doesn't log off every night as they claim
  5. B-Changes on finance systems
  6. O-Swap Sage license
  7. N-Leave it with you
  8. I-Meeting room help
  9. G-Printer issue
  10. G-Someone says there is a problem but doesnt give any detials
  11. I-Issue passed to IT that isnt for us to fix
  12. B-Wont raise a ticket
  13. N-Someone being difficult
  14. G-User does not follow instructions on the screen
  15. B-Walk in
  16. O-Transport disconnected from hosted
  17. O-Has had the issue for weeks but now its a rush
  18. O-"Quick" question
  19. N-Locked account
  20. G-Can you come have a look
  21. I-Solved by rebooting
  22. O-User does not enter their password
  23. B-Double Trouble
  24. B-Reset Password