Remoteinto userspc and theywander offSolvedbyrebootingChangeson financesystemsPrinterissueUser clearlydoesn't logoff everynight as theyclaimSwapSagelicenseUser doesnot entertheirpasswordHas had theissue forweeks butnow its arushWontraise aticketSomeonebeingdifficultMeetingroomhelpNo headsup aboutquickturnaroundLockedaccountUser doesnot followinstructionson thescreenIssuepassed toIT that isntfor us to fixTransportdisconnectedfrom hostedSomeonesays there isa problem butdoesnt giveany detialsWalkinDoubleTroubleLeaveit withyouVPNDropsResetPassword"Quick"questionCan youcomehave alookRemoteinto userspc and theywander offSolvedbyrebootingChangeson financesystemsPrinterissueUser clearlydoesn't logoff everynight as theyclaimSwapSagelicenseUser doesnot entertheirpasswordHas had theissue forweeks butnow its arushWontraise aticketSomeonebeingdifficultMeetingroomhelpNo headsup aboutquickturnaroundLockedaccountUser doesnot followinstructionson thescreenIssuepassed toIT that isntfor us to fixTransportdisconnectedfrom hostedSomeonesays there isa problem butdoesnt giveany detialsWalkinDoubleTroubleLeaveit withyouVPNDropsResetPassword"Quick"questionCan youcomehave alook

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
B
4
G
5
N
6
O
7
O
8
O
9
B
10
N
11
I
12
G
13
N
14
G
15
I
16
O
17
G
18
B
19
B
20
N
21
I
22
B
23
O
24
G
  1. I-Remote into users pc and they wander off
  2. I-Solved by rebooting
  3. B-Changes on finance systems
  4. G-Printer issue
  5. N-User clearly doesn't log off every night as they claim
  6. O-Swap Sage license
  7. O-User does not enter their password
  8. O-Has had the issue for weeks but now its a rush
  9. B-Wont raise a ticket
  10. N-Someone being difficult
  11. I-Meeting room help
  12. G-No heads up about quick turnaround
  13. N-Locked account
  14. G-User does not follow instructions on the screen
  15. I-Issue passed to IT that isnt for us to fix
  16. O-Transport disconnected from hosted
  17. G-Someone says there is a problem but doesnt give any detials
  18. B-Walk in
  19. B-Double Trouble
  20. N-Leave it with you
  21. I-VPN Drops
  22. B-Reset Password
  23. O-"Quick" question
  24. G-Can you come have a look