SolvedbyrebootingRemoteinto userspc and theywander offCan youcomehave alookWalkin"Quick"questionMeetingroomhelpVPNDropsUser clearlydoesn't logoff everynight as theyclaimLockedaccountWontraise aticketNo headsup aboutquickturnaroundUser doesnot followinstructionson thescreenResetPasswordSwapSagelicenseLeaveit withyouChangeson financesystemsDoubleTroubleSomeonesays there isa problem butdoesnt giveany detialsIssuepassed toIT that isntfor us to fixHas had theissue forweeks butnow its arushUser doesnot entertheirpasswordPrinterissueTransportdisconnectedfrom hostedSomeonebeingdifficultSolvedbyrebootingRemoteinto userspc and theywander offCan youcomehave alookWalkin"Quick"questionMeetingroomhelpVPNDropsUser clearlydoesn't logoff everynight as theyclaimLockedaccountWontraise aticketNo headsup aboutquickturnaroundUser doesnot followinstructionson thescreenResetPasswordSwapSagelicenseLeaveit withyouChangeson financesystemsDoubleTroubleSomeonesays there isa problem butdoesnt giveany detialsIssuepassed toIT that isntfor us to fixHas had theissue forweeks butnow its arushUser doesnot entertheirpasswordPrinterissueTransportdisconnectedfrom hostedSomeonebeingdifficult

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
G
4
B
5
O
6
I
7
I
8
N
9
N
10
B
11
G
12
G
13
B
14
O
15
N
16
B
17
B
18
G
19
I
20
O
21
O
22
G
23
O
24
N
  1. I-Solved by rebooting
  2. I-Remote into users pc and they wander off
  3. G-Can you come have a look
  4. B-Walk in
  5. O-"Quick" question
  6. I-Meeting room help
  7. I-VPN Drops
  8. N-User clearly doesn't log off every night as they claim
  9. N-Locked account
  10. B-Wont raise a ticket
  11. G-No heads up about quick turnaround
  12. G-User does not follow instructions on the screen
  13. B-Reset Password
  14. O-Swap Sage license
  15. N-Leave it with you
  16. B-Changes on finance systems
  17. B-Double Trouble
  18. G-Someone says there is a problem but doesnt give any detials
  19. I-Issue passed to IT that isnt for us to fix
  20. O-Has had the issue for weeks but now its a rush
  21. O-User does not enter their password
  22. G-Printer issue
  23. O-Transport disconnected from hosted
  24. N-Someone being difficult