User doesnot followinstructionson thescreenRemoteinto userspc and theywander offSwapSagelicenseSomeonebeingdifficultWalkinUser doesnot entertheirpasswordHas had theissue forweeks butnow its arushVPNDropsSolvedbyrebooting"Quick"questionChangeson financesystemsDoubleTroubleIssuepassed toIT that isntfor us to fixLockedaccountMeetingroomhelpCan youcomehave alookResetPasswordPrinterissueLeaveit withyouTransportdisconnectedfrom hostedWontraise aticketNo headsup aboutquickturnaroundUser clearlydoesn't logoff everynight as theyclaimSomeonesays there isa problem butdoesnt giveany detialsUser doesnot followinstructionson thescreenRemoteinto userspc and theywander offSwapSagelicenseSomeonebeingdifficultWalkinUser doesnot entertheirpasswordHas had theissue forweeks butnow its arushVPNDropsSolvedbyrebooting"Quick"questionChangeson financesystemsDoubleTroubleIssuepassed toIT that isntfor us to fixLockedaccountMeetingroomhelpCan youcomehave alookResetPasswordPrinterissueLeaveit withyouTransportdisconnectedfrom hostedWontraise aticketNo headsup aboutquickturnaroundUser clearlydoesn't logoff everynight as theyclaimSomeonesays there isa problem butdoesnt giveany detials

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
O
4
N
5
B
6
O
7
O
8
I
9
I
10
O
11
B
12
B
13
I
14
N
15
I
16
G
17
B
18
G
19
N
20
O
21
B
22
G
23
N
24
G
  1. G-User does not follow instructions on the screen
  2. I-Remote into users pc and they wander off
  3. O-Swap Sage license
  4. N-Someone being difficult
  5. B-Walk in
  6. O-User does not enter their password
  7. O-Has had the issue for weeks but now its a rush
  8. I-VPN Drops
  9. I-Solved by rebooting
  10. O-"Quick" question
  11. B-Changes on finance systems
  12. B-Double Trouble
  13. I-Issue passed to IT that isnt for us to fix
  14. N-Locked account
  15. I-Meeting room help
  16. G-Can you come have a look
  17. B-Reset Password
  18. G-Printer issue
  19. N-Leave it with you
  20. O-Transport disconnected from hosted
  21. B-Wont raise a ticket
  22. G-No heads up about quick turnaround
  23. N-User clearly doesn't log off every night as they claim
  24. G-Someone says there is a problem but doesnt give any detials