Changeson financesystemsUser clearlydoesn't logoff everynight as theyclaimLockedaccountUser doesnot entertheirpasswordWontraise aticketPrinterissueCan youcomehave alookIssuepassed toIT that isntfor us to fixLeaveit withyouWalkinNo headsup aboutquickturnaroundSomeonesays there isa problem butdoesnt giveany detialsResetPassword"Quick"questionRemoteinto userspc and theywander offDoubleTroubleUser doesnot followinstructionson thescreenHas had theissue forweeks butnow its arushSwapSagelicenseTransportdisconnectedfrom hostedVPNDropsSomeonebeingdifficultSolvedbyrebootingMeetingroomhelpChangeson financesystemsUser clearlydoesn't logoff everynight as theyclaimLockedaccountUser doesnot entertheirpasswordWontraise aticketPrinterissueCan youcomehave alookIssuepassed toIT that isntfor us to fixLeaveit withyouWalkinNo headsup aboutquickturnaroundSomeonesays there isa problem butdoesnt giveany detialsResetPassword"Quick"questionRemoteinto userspc and theywander offDoubleTroubleUser doesnot followinstructionson thescreenHas had theissue forweeks butnow its arushSwapSagelicenseTransportdisconnectedfrom hostedVPNDropsSomeonebeingdifficultSolvedbyrebootingMeetingroomhelp

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
N
4
O
5
B
6
G
7
G
8
I
9
N
10
B
11
G
12
G
13
B
14
O
15
I
16
B
17
G
18
O
19
O
20
O
21
I
22
N
23
I
24
I
  1. B-Changes on finance systems
  2. N-User clearly doesn't log off every night as they claim
  3. N-Locked account
  4. O-User does not enter their password
  5. B-Wont raise a ticket
  6. G-Printer issue
  7. G-Can you come have a look
  8. I-Issue passed to IT that isnt for us to fix
  9. N-Leave it with you
  10. B-Walk in
  11. G-No heads up about quick turnaround
  12. G-Someone says there is a problem but doesnt give any detials
  13. B-Reset Password
  14. O-"Quick" question
  15. I-Remote into users pc and they wander off
  16. B-Double Trouble
  17. G-User does not follow instructions on the screen
  18. O-Has had the issue for weeks but now its a rush
  19. O-Swap Sage license
  20. O-Transport disconnected from hosted
  21. I-VPN Drops
  22. N-Someone being difficult
  23. I-Solved by rebooting
  24. I-Meeting room help