Remoteinto userspc and theywander offSwapSagelicenseResetPasswordVPNDropsChangeson financesystemsTransportdisconnectedfrom hostedSomeonebeingdifficultUser clearlydoesn't logoff everynight as theyclaimMeetingroomhelpWontraise aticketDoubleTroublePrinterissueLeaveit withyouUser doesnot entertheirpassword"Quick"questionCan youcomehave alookHas had theissue forweeks butnow its arushUser doesnot followinstructionson thescreenIssuepassed toIT that isntfor us to fixWalkinSolvedbyrebootingLockedaccountSomeonesays there isa problem butdoesnt giveany detialsNo headsup aboutquickturnaroundRemoteinto userspc and theywander offSwapSagelicenseResetPasswordVPNDropsChangeson financesystemsTransportdisconnectedfrom hostedSomeonebeingdifficultUser clearlydoesn't logoff everynight as theyclaimMeetingroomhelpWontraise aticketDoubleTroublePrinterissueLeaveit withyouUser doesnot entertheirpassword"Quick"questionCan youcomehave alookHas had theissue forweeks butnow its arushUser doesnot followinstructionson thescreenIssuepassed toIT that isntfor us to fixWalkinSolvedbyrebootingLockedaccountSomeonesays there isa problem butdoesnt giveany detialsNo headsup aboutquickturnaround

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
B
4
I
5
B
6
O
7
N
8
N
9
I
10
B
11
B
12
G
13
N
14
O
15
O
16
G
17
O
18
G
19
I
20
B
21
I
22
N
23
G
24
G
  1. I-Remote into users pc and they wander off
  2. O-Swap Sage license
  3. B-Reset Password
  4. I-VPN Drops
  5. B-Changes on finance systems
  6. O-Transport disconnected from hosted
  7. N-Someone being difficult
  8. N-User clearly doesn't log off every night as they claim
  9. I-Meeting room help
  10. B-Wont raise a ticket
  11. B-Double Trouble
  12. G-Printer issue
  13. N-Leave it with you
  14. O-User does not enter their password
  15. O-"Quick" question
  16. G-Can you come have a look
  17. O-Has had the issue for weeks but now its a rush
  18. G-User does not follow instructions on the screen
  19. I-Issue passed to IT that isnt for us to fix
  20. B-Walk in
  21. I-Solved by rebooting
  22. N-Locked account
  23. G-Someone says there is a problem but doesnt give any detials
  24. G-No heads up about quick turnaround