No headsup aboutquickturnaroundTransportdisconnectedfrom hostedChangeson financesystemsWontraise aticketSomeonebeingdifficultSomeonesays there isa problem butdoesnt giveany detials"Quick"questionDoubleTroubleCan youcomehave alookResetPasswordUser doesnot followinstructionson thescreenLeaveit withyouHas had theissue forweeks butnow its arushUser doesnot entertheirpasswordSolvedbyrebootingIssuepassed toIT that isntfor us to fixWalkinMeetingroomhelpLockedaccountUser clearlydoesn't logoff everynight as theyclaimPrinterissueRemoteinto userspc and theywander offVPNDropsSwapSagelicenseNo headsup aboutquickturnaroundTransportdisconnectedfrom hostedChangeson financesystemsWontraise aticketSomeonebeingdifficultSomeonesays there isa problem butdoesnt giveany detials"Quick"questionDoubleTroubleCan youcomehave alookResetPasswordUser doesnot followinstructionson thescreenLeaveit withyouHas had theissue forweeks butnow its arushUser doesnot entertheirpasswordSolvedbyrebootingIssuepassed toIT that isntfor us to fixWalkinMeetingroomhelpLockedaccountUser clearlydoesn't logoff everynight as theyclaimPrinterissueRemoteinto userspc and theywander offVPNDropsSwapSagelicense

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
B
4
B
5
N
6
G
7
O
8
B
9
G
10
B
11
G
12
N
13
O
14
O
15
I
16
I
17
B
18
I
19
N
20
N
21
G
22
I
23
I
24
O
  1. G-No heads up about quick turnaround
  2. O-Transport disconnected from hosted
  3. B-Changes on finance systems
  4. B-Wont raise a ticket
  5. N-Someone being difficult
  6. G-Someone says there is a problem but doesnt give any detials
  7. O-"Quick" question
  8. B-Double Trouble
  9. G-Can you come have a look
  10. B-Reset Password
  11. G-User does not follow instructions on the screen
  12. N-Leave it with you
  13. O-Has had the issue for weeks but now its a rush
  14. O-User does not enter their password
  15. I-Solved by rebooting
  16. I-Issue passed to IT that isnt for us to fix
  17. B-Walk in
  18. I-Meeting room help
  19. N-Locked account
  20. N-User clearly doesn't log off every night as they claim
  21. G-Printer issue
  22. I-Remote into users pc and they wander off
  23. I-VPN Drops
  24. O-Swap Sage license