Someonesays there isa problem butdoesnt giveany detialsMeetingroomhelpWontraise aticketUser doesnot followinstructionson thescreenLeaveit withyouDoubleTroubleTransportdisconnectedfrom hostedWalkinRemoteinto userspc and theywander offIssuepassed toIT that isntfor us to fixCan youcomehave alookSwapSagelicensePrinterissueHas had theissue forweeks butnow its arushSomeonebeingdifficultUser clearlydoesn't logoff everynight as theyclaimSolvedbyrebooting"Quick"questionUser doesnot entertheirpasswordNo headsup aboutquickturnaroundResetPasswordChangeson financesystemsVPNDropsLockedaccountSomeonesays there isa problem butdoesnt giveany detialsMeetingroomhelpWontraise aticketUser doesnot followinstructionson thescreenLeaveit withyouDoubleTroubleTransportdisconnectedfrom hostedWalkinRemoteinto userspc and theywander offIssuepassed toIT that isntfor us to fixCan youcomehave alookSwapSagelicensePrinterissueHas had theissue forweeks butnow its arushSomeonebeingdifficultUser clearlydoesn't logoff everynight as theyclaimSolvedbyrebooting"Quick"questionUser doesnot entertheirpasswordNo headsup aboutquickturnaroundResetPasswordChangeson financesystemsVPNDropsLockedaccount

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
B
4
G
5
N
6
B
7
O
8
B
9
I
10
I
11
G
12
O
13
G
14
O
15
N
16
N
17
I
18
O
19
O
20
G
21
B
22
B
23
I
24
N
  1. G-Someone says there is a problem but doesnt give any detials
  2. I-Meeting room help
  3. B-Wont raise a ticket
  4. G-User does not follow instructions on the screen
  5. N-Leave it with you
  6. B-Double Trouble
  7. O-Transport disconnected from hosted
  8. B-Walk in
  9. I-Remote into users pc and they wander off
  10. I-Issue passed to IT that isnt for us to fix
  11. G-Can you come have a look
  12. O-Swap Sage license
  13. G-Printer issue
  14. O-Has had the issue for weeks but now its a rush
  15. N-Someone being difficult
  16. N-User clearly doesn't log off every night as they claim
  17. I-Solved by rebooting
  18. O-"Quick" question
  19. O-User does not enter their password
  20. G-No heads up about quick turnaround
  21. B-Reset Password
  22. B-Changes on finance systems
  23. I-VPN Drops
  24. N-Locked account