LockedaccountVPNDropsUser clearlydoesn't logoff everynight as theyclaimDoubleTroubleSolvedbyrebootingSwapSagelicenseCan youcomehave alookWontraise aticketLeaveit withyouChangeson financesystemsIssuepassed toIT that isntfor us to fixResetPasswordUser doesnot followinstructionson thescreenWalkinPrinterissueSomeonebeingdifficultUser doesnot entertheirpasswordNo headsup aboutquickturnaroundSomeonesays there isa problem butdoesnt giveany detialsTransportdisconnectedfrom hostedMeetingroomhelpRemoteinto userspc and theywander offHas had theissue forweeks butnow its arush"Quick"questionLockedaccountVPNDropsUser clearlydoesn't logoff everynight as theyclaimDoubleTroubleSolvedbyrebootingSwapSagelicenseCan youcomehave alookWontraise aticketLeaveit withyouChangeson financesystemsIssuepassed toIT that isntfor us to fixResetPasswordUser doesnot followinstructionson thescreenWalkinPrinterissueSomeonebeingdifficultUser doesnot entertheirpasswordNo headsup aboutquickturnaroundSomeonesays there isa problem butdoesnt giveany detialsTransportdisconnectedfrom hostedMeetingroomhelpRemoteinto userspc and theywander offHas had theissue forweeks butnow its arush"Quick"question

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
N
4
B
5
I
6
O
7
G
8
B
9
N
10
B
11
I
12
B
13
G
14
B
15
G
16
N
17
O
18
G
19
G
20
O
21
I
22
I
23
O
24
O
  1. N-Locked account
  2. I-VPN Drops
  3. N-User clearly doesn't log off every night as they claim
  4. B-Double Trouble
  5. I-Solved by rebooting
  6. O-Swap Sage license
  7. G-Can you come have a look
  8. B-Wont raise a ticket
  9. N-Leave it with you
  10. B-Changes on finance systems
  11. I-Issue passed to IT that isnt for us to fix
  12. B-Reset Password
  13. G-User does not follow instructions on the screen
  14. B-Walk in
  15. G-Printer issue
  16. N-Someone being difficult
  17. O-User does not enter their password
  18. G-No heads up about quick turnaround
  19. G-Someone says there is a problem but doesnt give any detials
  20. O-Transport disconnected from hosted
  21. I-Meeting room help
  22. I-Remote into users pc and they wander off
  23. O-Has had the issue for weeks but now its a rush
  24. O-"Quick" question