User clearlydoesn't logoff everynight as theyclaimDoubleTroubleNo headsup aboutquickturnaroundChangeson financesystemsWalkinPrinterissueSwapSagelicenseMeetingroomhelpUser doesnot entertheirpasswordSolvedbyrebootingIssuepassed toIT that isntfor us to fixVPNDrops"Quick"questionUser doesnot followinstructionson thescreenCan youcomehave alookSomeonesays there isa problem butdoesnt giveany detialsWontraise aticketTransportdisconnectedfrom hostedLeaveit withyouSomeonebeingdifficultResetPasswordHas had theissue forweeks butnow its arushRemoteinto userspc and theywander offLockedaccountUser clearlydoesn't logoff everynight as theyclaimDoubleTroubleNo headsup aboutquickturnaroundChangeson financesystemsWalkinPrinterissueSwapSagelicenseMeetingroomhelpUser doesnot entertheirpasswordSolvedbyrebootingIssuepassed toIT that isntfor us to fixVPNDrops"Quick"questionUser doesnot followinstructionson thescreenCan youcomehave alookSomeonesays there isa problem butdoesnt giveany detialsWontraise aticketTransportdisconnectedfrom hostedLeaveit withyouSomeonebeingdifficultResetPasswordHas had theissue forweeks butnow its arushRemoteinto userspc and theywander offLockedaccount

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
G
4
B
5
B
6
G
7
O
8
I
9
O
10
I
11
I
12
I
13
O
14
G
15
G
16
G
17
B
18
O
19
N
20
N
21
B
22
O
23
I
24
N
  1. N-User clearly doesn't log off every night as they claim
  2. B-Double Trouble
  3. G-No heads up about quick turnaround
  4. B-Changes on finance systems
  5. B-Walk in
  6. G-Printer issue
  7. O-Swap Sage license
  8. I-Meeting room help
  9. O-User does not enter their password
  10. I-Solved by rebooting
  11. I-Issue passed to IT that isnt for us to fix
  12. I-VPN Drops
  13. O-"Quick" question
  14. G-User does not follow instructions on the screen
  15. G-Can you come have a look
  16. G-Someone says there is a problem but doesnt give any detials
  17. B-Wont raise a ticket
  18. O-Transport disconnected from hosted
  19. N-Leave it with you
  20. N-Someone being difficult
  21. B-Reset Password
  22. O-Has had the issue for weeks but now its a rush
  23. I-Remote into users pc and they wander off
  24. N-Locked account