User doesnot entertheirpasswordLeaveit withyouMeetingroomhelpVPNDropsSomeonebeingdifficultIssuepassed toIT that isntfor us to fixSolvedbyrebootingUser clearlydoesn't logoff everynight as theyclaimTransportdisconnectedfrom hostedDoubleTroubleCan youcomehave alookResetPasswordSomeonesays there isa problem butdoesnt giveany detialsSwapSagelicenseChangeson financesystemsNo headsup aboutquickturnaroundUser doesnot followinstructionson thescreenRemoteinto userspc and theywander offHas had theissue forweeks butnow its arushPrinterissueWontraise aticketWalkin"Quick"questionLockedaccountUser doesnot entertheirpasswordLeaveit withyouMeetingroomhelpVPNDropsSomeonebeingdifficultIssuepassed toIT that isntfor us to fixSolvedbyrebootingUser clearlydoesn't logoff everynight as theyclaimTransportdisconnectedfrom hostedDoubleTroubleCan youcomehave alookResetPasswordSomeonesays there isa problem butdoesnt giveany detialsSwapSagelicenseChangeson financesystemsNo headsup aboutquickturnaroundUser doesnot followinstructionson thescreenRemoteinto userspc and theywander offHas had theissue forweeks butnow its arushPrinterissueWontraise aticketWalkin"Quick"questionLockedaccount

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
I
4
I
5
N
6
I
7
I
8
N
9
O
10
B
11
G
12
B
13
G
14
O
15
B
16
G
17
G
18
I
19
O
20
G
21
B
22
B
23
O
24
N
  1. O-User does not enter their password
  2. N-Leave it with you
  3. I-Meeting room help
  4. I-VPN Drops
  5. N-Someone being difficult
  6. I-Issue passed to IT that isnt for us to fix
  7. I-Solved by rebooting
  8. N-User clearly doesn't log off every night as they claim
  9. O-Transport disconnected from hosted
  10. B-Double Trouble
  11. G-Can you come have a look
  12. B-Reset Password
  13. G-Someone says there is a problem but doesnt give any detials
  14. O-Swap Sage license
  15. B-Changes on finance systems
  16. G-No heads up about quick turnaround
  17. G-User does not follow instructions on the screen
  18. I-Remote into users pc and they wander off
  19. O-Has had the issue for weeks but now its a rush
  20. G-Printer issue
  21. B-Wont raise a ticket
  22. B-Walk in
  23. O-"Quick" question
  24. N-Locked account