SkillsProactiveAvailableMayISupportServiceKnowledgeableEngagementProfessionalCertainlyPleaseCustomerCustomerJourneyListenSmileExcellenceExtraMileCaringSuggestKindnessRapportWelcomingHelpfulAttitudeThankYouSkillsProactiveAvailableMayISupportServiceKnowledgeableEngagementProfessionalCertainlyPleaseCustomerCustomerJourneyListenSmileExcellenceExtraMileCaringSuggestKindnessRapportWelcomingHelpfulAttitudeThankYou

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Skills
  2. Proactive
  3. Available
  4. May I
  5. Support
  6. Service
  7. Knowledgeable
  8. Engagement
  9. Professional
  10. Certainly
  11. Please
  12. Customer
  13. Customer Journey
  14. Listen
  15. Smile
  16. Excellence
  17. Extra Mile
  18. Caring
  19. Suggest
  20. Kindness
  21. Rapport
  22. Welcoming
  23. Helpful
  24. Attitude
  25. Thank You