Completea BrinkssurveyDrink24oz ofwaterHave zerounreademailsSend 2requests toa vendor(non-Brinks)Close 2VRUDroppedOrdersAssista peerin chatGo aboveandbeyond fora client/CAClose 2depositresearchClose 1missingorderGive apeerrecognitionClose 1MCORequestIdentify anew issueor trendPresent anew idea tothe team toimprove ourworkflowCommunicatebuffer orderprocedureswith a client orinternalClose 5prioritiesClose 8researchcasesOpen 6BrinkscasesLearn 1new factorprocedureResolve1 ClaimAsk aclient/CA foradditionaldetailIdentifyrootcause ofan issueProvideSRfeedbackAccept 5new SR'sfrom thequeueClose 2manifestrequestsCompletea BrinkssurveyDrink24oz ofwaterHave zerounreademailsSend 2requests toa vendor(non-Brinks)Close 2VRUDroppedOrdersAssista peerin chatGo aboveandbeyond fora client/CAClose 2depositresearchClose 1missingorderGive apeerrecognitionClose 1MCORequestIdentify anew issueor trendPresent anew idea tothe team toimprove ourworkflowCommunicatebuffer orderprocedureswith a client orinternalClose 5prioritiesClose 8researchcasesOpen 6BrinkscasesLearn 1new factorprocedureResolve1 ClaimAsk aclient/CA foradditionaldetailIdentifyrootcause ofan issueProvideSRfeedbackAccept 5new SR'sfrom thequeueClose 2manifestrequests

Virtual Vault - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a Brinks survey
  2. Drink 24oz of water
  3. Have zero unread emails
  4. Send 2 requests to a vendor (non-Brinks)
  5. Close 2 VRU Dropped Orders
  6. Assist a peer in chat
  7. Go above and beyond for a client/CA
  8. Close 2 deposit research
  9. Close 1 missing order
  10. Give a peer recognition
  11. Close 1 MCO Request
  12. Identify a new issue or trend
  13. Present a new idea to the team to improve our workflow
  14. Communicate buffer order procedures with a client or internal
  15. Close 5 priorities
  16. Close 8 research cases
  17. Open 6 Brinks cases
  18. Learn 1 new fact or procedure
  19. Resolve 1 Claim
  20. Ask a client/CA for additional detail
  21. Identify root cause of an issue
  22. Provide SR feedback
  23. Accept 5 new SR's from the queue
  24. Close 2 manifest requests