Go aboveandbeyond fora client/CASend 2requests toa vendor(non-Brinks)Ask aclient/CA foradditionaldetailHave zerounreademailsClose 2depositresearchLearn 1new factorprocedureClose 8researchcasesAssista peerin chatClose 1missingorderCompletea BrinkssurveyCommunicatebuffer orderprocedureswith a client orinternalIdentify anew issueor trendClose 2manifestrequestsProvideSRfeedbackClose 1MCORequestOpen 6BrinkscasesClose 5prioritiesAccept 5new SR'sfrom thequeueDrink24oz ofwaterPresent anew idea tothe team toimprove ourworkflowResolve1 ClaimIdentifyrootcause ofan issueClose 2VRUDroppedOrdersGive apeerrecognitionGo aboveandbeyond fora client/CASend 2requests toa vendor(non-Brinks)Ask aclient/CA foradditionaldetailHave zerounreademailsClose 2depositresearchLearn 1new factorprocedureClose 8researchcasesAssista peerin chatClose 1missingorderCompletea BrinkssurveyCommunicatebuffer orderprocedureswith a client orinternalIdentify anew issueor trendClose 2manifestrequestsProvideSRfeedbackClose 1MCORequestOpen 6BrinkscasesClose 5prioritiesAccept 5new SR'sfrom thequeueDrink24oz ofwaterPresent anew idea tothe team toimprove ourworkflowResolve1 ClaimIdentifyrootcause ofan issueClose 2VRUDroppedOrdersGive apeerrecognition

Virtual Vault - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Go above and beyond for a client/CA
  2. Send 2 requests to a vendor (non-Brinks)
  3. Ask a client/CA for additional detail
  4. Have zero unread emails
  5. Close 2 deposit research
  6. Learn 1 new fact or procedure
  7. Close 8 research cases
  8. Assist a peer in chat
  9. Close 1 missing order
  10. Complete a Brinks survey
  11. Communicate buffer order procedures with a client or internal
  12. Identify a new issue or trend
  13. Close 2 manifest requests
  14. Provide SR feedback
  15. Close 1 MCO Request
  16. Open 6 Brinks cases
  17. Close 5 priorities
  18. Accept 5 new SR's from the queue
  19. Drink 24oz of water
  20. Present a new idea to the team to improve our workflow
  21. Resolve 1 Claim
  22. Identify root cause of an issue
  23. Close 2 VRU Dropped Orders
  24. Give a peer recognition