Have zerounreademailsClose 1missingorderLearn 1new factorprocedureAccept 5new SR'sfrom thequeueClose 5prioritiesClose 2manifestrequestsGo aboveandbeyond fora client/CAIdentifyrootcause ofan issueProvideSRfeedbackPresent anew idea tothe team toimprove ourworkflowClose 1MCORequestGive apeerrecognitionClose 2depositresearchIdentify anew issueor trendDrink24oz ofwaterClose 2VRUDroppedOrdersOpen 6BrinkscasesCommunicatebuffer orderprocedureswith a client orinternalSend 2requests toa vendor(non-Brinks)Assista peerin chatCompletea BrinkssurveyClose 8researchcasesResolve1 ClaimAsk aclient/CA foradditionaldetailHave zerounreademailsClose 1missingorderLearn 1new factorprocedureAccept 5new SR'sfrom thequeueClose 5prioritiesClose 2manifestrequestsGo aboveandbeyond fora client/CAIdentifyrootcause ofan issueProvideSRfeedbackPresent anew idea tothe team toimprove ourworkflowClose 1MCORequestGive apeerrecognitionClose 2depositresearchIdentify anew issueor trendDrink24oz ofwaterClose 2VRUDroppedOrdersOpen 6BrinkscasesCommunicatebuffer orderprocedureswith a client orinternalSend 2requests toa vendor(non-Brinks)Assista peerin chatCompletea BrinkssurveyClose 8researchcasesResolve1 ClaimAsk aclient/CA foradditionaldetail

Virtual Vault - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have zero unread emails
  2. Close 1 missing order
  3. Learn 1 new fact or procedure
  4. Accept 5 new SR's from the queue
  5. Close 5 priorities
  6. Close 2 manifest requests
  7. Go above and beyond for a client/CA
  8. Identify root cause of an issue
  9. Provide SR feedback
  10. Present a new idea to the team to improve our workflow
  11. Close 1 MCO Request
  12. Give a peer recognition
  13. Close 2 deposit research
  14. Identify a new issue or trend
  15. Drink 24oz of water
  16. Close 2 VRU Dropped Orders
  17. Open 6 Brinks cases
  18. Communicate buffer order procedures with a client or internal
  19. Send 2 requests to a vendor (non-Brinks)
  20. Assist a peer in chat
  21. Complete a Brinks survey
  22. Close 8 research cases
  23. Resolve 1 Claim
  24. Ask a client/CA for additional detail