Close 2manifestrequestsClose 5prioritiesClose 2VRUDroppedOrdersAccept 5new SR'sfrom thequeueIdentify anew issueor trendOpen 6BrinkscasesClose 2depositresearchAssista peerin chatAsk aclient/CA foradditionaldetailResolve1 ClaimClose 1missingorderHave zerounreademailsCommunicatebuffer orderprocedureswith a client orinternalClose 8researchcasesIdentifyrootcause ofan issueSend 2requests toa vendor(non-Brinks)Present anew idea tothe team toimprove ourworkflowClose 1MCORequestGive apeerrecognitionCompletea BrinkssurveyLearn 1new factorprocedureGo aboveandbeyond fora client/CAProvideSRfeedbackDrink24oz ofwaterClose 2manifestrequestsClose 5prioritiesClose 2VRUDroppedOrdersAccept 5new SR'sfrom thequeueIdentify anew issueor trendOpen 6BrinkscasesClose 2depositresearchAssista peerin chatAsk aclient/CA foradditionaldetailResolve1 ClaimClose 1missingorderHave zerounreademailsCommunicatebuffer orderprocedureswith a client orinternalClose 8researchcasesIdentifyrootcause ofan issueSend 2requests toa vendor(non-Brinks)Present anew idea tothe team toimprove ourworkflowClose 1MCORequestGive apeerrecognitionCompletea BrinkssurveyLearn 1new factorprocedureGo aboveandbeyond fora client/CAProvideSRfeedbackDrink24oz ofwater

Virtual Vault - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Close 2 manifest requests
  2. Close 5 priorities
  3. Close 2 VRU Dropped Orders
  4. Accept 5 new SR's from the queue
  5. Identify a new issue or trend
  6. Open 6 Brinks cases
  7. Close 2 deposit research
  8. Assist a peer in chat
  9. Ask a client/CA for additional detail
  10. Resolve 1 Claim
  11. Close 1 missing order
  12. Have zero unread emails
  13. Communicate buffer order procedures with a client or internal
  14. Close 8 research cases
  15. Identify root cause of an issue
  16. Send 2 requests to a vendor (non-Brinks)
  17. Present a new idea to the team to improve our workflow
  18. Close 1 MCO Request
  19. Give a peer recognition
  20. Complete a Brinks survey
  21. Learn 1 new fact or procedure
  22. Go above and beyond for a client/CA
  23. Provide SR feedback
  24. Drink 24oz of water