(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Go above and beyond for a client/CA
Identify a new issue or trend
Resolve 1 Claim
Close 5 priorities
Provide SR feedback
Drink 24oz of water
Close 8 research cases
Close 2 deposit research
Have zero unread emails
Learn 1 new fact or procedure
Identify root cause of an issue
Give a peer recognition
Accept 5 new SR's from the queue
Close 2 VRU Dropped Orders
Communicate buffer order procedures with a client or internal
Open 6 Brinks cases
Close 1 MCO Request
Assist a peer in chat
Close 1 missing order
Complete a Brinks survey
Ask a client/CA for additional detail
Present a new idea to the team to improve our workflow
