Close 2depositresearchIdentify anew issueor trendAccept 5new SR'sfrom thequeueHave zerounreademailsResolve1 ClaimClose 1missingorderCompletea BrinkssurveyClose 2manifestrequestsClose 5prioritiesSend 2requests toa vendor(non-Brinks)Learn 1new factorprocedurePresent anew idea tothe team toimprove ourworkflowOpen 6BrinkscasesCommunicatebuffer orderprocedureswith a client orinternalGive apeerrecognitionClose 8researchcasesAssista peerin chatIdentifyrootcause ofan issueProvideSRfeedbackClose 1MCORequestDrink24oz ofwaterClose 2VRUDroppedOrdersGo aboveandbeyond fora client/CAAsk aclient/CA foradditionaldetailClose 2depositresearchIdentify anew issueor trendAccept 5new SR'sfrom thequeueHave zerounreademailsResolve1 ClaimClose 1missingorderCompletea BrinkssurveyClose 2manifestrequestsClose 5prioritiesSend 2requests toa vendor(non-Brinks)Learn 1new factorprocedurePresent anew idea tothe team toimprove ourworkflowOpen 6BrinkscasesCommunicatebuffer orderprocedureswith a client orinternalGive apeerrecognitionClose 8researchcasesAssista peerin chatIdentifyrootcause ofan issueProvideSRfeedbackClose 1MCORequestDrink24oz ofwaterClose 2VRUDroppedOrdersGo aboveandbeyond fora client/CAAsk aclient/CA foradditionaldetail

Virtual Vault - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Close 2 deposit research
  2. Identify a new issue or trend
  3. Accept 5 new SR's from the queue
  4. Have zero unread emails
  5. Resolve 1 Claim
  6. Close 1 missing order
  7. Complete a Brinks survey
  8. Close 2 manifest requests
  9. Close 5 priorities
  10. Send 2 requests to a vendor (non-Brinks)
  11. Learn 1 new fact or procedure
  12. Present a new idea to the team to improve our workflow
  13. Open 6 Brinks cases
  14. Communicate buffer order procedures with a client or internal
  15. Give a peer recognition
  16. Close 8 research cases
  17. Assist a peer in chat
  18. Identify root cause of an issue
  19. Provide SR feedback
  20. Close 1 MCO Request
  21. Drink 24oz of water
  22. Close 2 VRU Dropped Orders
  23. Go above and beyond for a client/CA
  24. Ask a client/CA for additional detail