Verifiedcustomerinfo X3Customercalled youthe wrongnameCanceleda jobDealt withan upsetcustomer100outboundcalls in 1dayTook a callfrom a 3rdparty(SAID NO)Someonesays goodmorningX5Book a ductcleaningfromoutboundYou take 45incomingcalls in 1dayCustomergave me acomplimentSomeonesends youa "GIF"MelsingsHad astrangecallrequestSent inmergeformYou receivean "out ofoffice reply"Filled out3 cubesidesJennicasingsHelpeda fellowCSRRebookedacanceledjobHelped atechnicianSomeonetalkedabout theweatherFilled outmembershipformBook aPlumbingmaintenanceDoublebookingVerifiedcustomerinfo X3Customercalled youthe wrongnameCanceleda jobDealt withan upsetcustomer100outboundcalls in 1dayTook a callfrom a 3rdparty(SAID NO)Someonesays goodmorningX5Book a ductcleaningfromoutboundYou take 45incomingcalls in 1dayCustomergave me acomplimentSomeonesends youa "GIF"MelsingsHad astrangecallrequestSent inmergeformYou receivean "out ofoffice reply"Filled out3 cubesidesJennicasingsHelpeda fellowCSRRebookedacanceledjobHelped atechnicianSomeonetalkedabout theweatherFilled outmembershipformBook aPlumbingmaintenanceDoublebooking

CSR Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Verified customer info X3
  2. Customer called you the wrong name
  3. Canceled a job
  4. Dealt with an upset customer
  5. 100 outbound calls in 1 day
  6. Took a call from a 3rd party (SAID NO)
  7. Someone says good morning X5
  8. Book a duct cleaning from outbound
  9. You take 45 incoming calls in 1 day
  10. Customer gave me a compliment
  11. Someone sends you a "GIF"
  12. Mel sings
  13. Had a strange call request
  14. Sent in merge form
  15. You receive an "out of office reply"
  16. Filled out 3 cube sides
  17. Jennica sings
  18. Helped a fellow CSR
  19. Rebooked a canceled job
  20. Helped a technician
  21. Someone talked about the weather
  22. Filled out membership form
  23. Book a Plumbing maintenance
  24. Double booking