Wish apatient aHappyBirthdayUncoveradditional needthrough asking"is thereanything else Ican help with?"Hold thedoor for acustomersaid"welcomeback"Complimentpatient ontheir shoescomplimenteda fellow staffmember onthe shout outboardSmile!Resolved astrangerequest froma patientSaid "havea nice day"to 5 differentpatientspatientgave me acomplimentIntroduceyourself tosomeonenewsaid - Himy nameis ...Complimentpatient ontheir shirtSaid "how areyou"Identified aunique factabout apatientthrough convoMake apatientlaughIntroducedpatient toanothercolleagueGet thecustomerto useyour nameAnswerthe phonein 2 ringssaid"we'vemissedyou"Use thecustomersname 3xcommenton theweatherSaid "goodluck with thenew job" to 3differentphysicalsRecognized apeer toprovidegreatcustomerserviceWish apatient aHappyBirthdayUncoveradditional needthrough asking"is thereanything else Ican help with?"Hold thedoor for acustomersaid"welcomeback"Complimentpatient ontheir shoescomplimenteda fellow staffmember onthe shout outboardSmile!Resolved astrangerequest froma patientSaid "havea nice day"to 5 differentpatientspatientgave me acomplimentIntroduceyourself tosomeonenewsaid - Himy nameis ...Complimentpatient ontheir shirtSaid "how areyou"Identified aunique factabout apatientthrough convoMake apatientlaughIntroducedpatient toanothercolleagueGet thecustomerto useyour nameAnswerthe phonein 2 ringssaid"we'vemissedyou"Use thecustomersname 3xcommenton theweatherSaid "goodluck with thenew job" to 3differentphysicalsRecognized apeer toprovidegreatcustomerservice

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
G
4
G
5
I
6
B
7
I
8
I
9
N
10
B
11
B
12
I
13
N
14
O
15
G
16
O
17
O
18
B
19
O
20
O
21
I
22
N
23
G
24
N
  1. B-Wish a patient a Happy Birthday
  2. G-Uncover additional need through asking "is there anything else I can help with?"
  3. G-Hold the door for a customer
  4. G-said "welcome back"
  5. I-Compliment patient on their shoes
  6. B-complimented a fellow staff member on the shout out board
  7. I-Smile !
  8. I-Resolved a strange request from a patient
  9. N-Said "have a nice day" to 5 different patients
  10. B-patient gave me a compliment
  11. B-Introduce yourself to someone new
  12. I-said - Hi my name is ...
  13. N-Compliment patient on their shirt
  14. O-Said " how are you"
  15. G-Identified a unique fact about a patient through convo
  16. O-Make a patient laugh
  17. O-Introduced patient to another colleague
  18. B-Get the customer to use your name
  19. O-Answer the phone in 2 rings
  20. O-said "we've missed you"
  21. I-Use the customers name 3x
  22. N-comment on the weather
  23. G-Said "good luck with the new job" to 3 different physicals
  24. N-Recognized a peer toprovide great customer service