Said "goodluck with thenew job" to 3differentphysicalsIntroducedpatient toanothercolleaguecommenton theweatherComplimentpatient ontheir shirtAnswerthe phonein 2 ringsResolved astrangerequest froma patientpatientgave me acomplimentsaid"welcomeback"said"we'vemissedyou"Wish apatient aHappyBirthdaysaid - Himy nameis ...Introduceyourself tosomeonenewComplimentpatient ontheir shoesUncoveradditional needthrough asking"is thereanything else Ican help with?"Make apatientlaughSmile!Get thecustomerto useyour nameIdentified aunique factabout apatientthrough convoHold thedoor for acustomerSaid "havea nice day"to 5 differentpatientsSaid "how areyou"complimenteda fellow staffmember onthe shout outboardRecognized apeer toprovidegreatcustomerserviceUse thecustomersname 3xSaid "goodluck with thenew job" to 3differentphysicalsIntroducedpatient toanothercolleaguecommenton theweatherComplimentpatient ontheir shirtAnswerthe phonein 2 ringsResolved astrangerequest froma patientpatientgave me acomplimentsaid"welcomeback"said"we'vemissedyou"Wish apatient aHappyBirthdaysaid - Himy nameis ...Introduceyourself tosomeonenewComplimentpatient ontheir shoesUncoveradditional needthrough asking"is thereanything else Ican help with?"Make apatientlaughSmile!Get thecustomerto useyour nameIdentified aunique factabout apatientthrough convoHold thedoor for acustomerSaid "havea nice day"to 5 differentpatientsSaid "how areyou"complimenteda fellow staffmember onthe shout outboardRecognized apeer toprovidegreatcustomerserviceUse thecustomersname 3x

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
N
4
N
5
O
6
I
7
B
8
G
9
O
10
B
11
I
12
B
13
I
14
G
15
O
16
I
17
B
18
G
19
G
20
N
21
O
22
B
23
N
24
I
  1. G-Said "good luck with the new job" to 3 different physicals
  2. O-Introduced patient to another colleague
  3. N-comment on the weather
  4. N-Compliment patient on their shirt
  5. O-Answer the phone in 2 rings
  6. I-Resolved a strange request from a patient
  7. B-patient gave me a compliment
  8. G-said "welcome back"
  9. O-said "we've missed you"
  10. B-Wish a patient a Happy Birthday
  11. I-said - Hi my name is ...
  12. B-Introduce yourself to someone new
  13. I-Compliment patient on their shoes
  14. G-Uncover additional need through asking "is there anything else I can help with?"
  15. O-Make a patient laugh
  16. I-Smile !
  17. B-Get the customer to use your name
  18. G-Identified a unique fact about a patient through convo
  19. G-Hold the door for a customer
  20. N-Said "have a nice day" to 5 different patients
  21. O-Said " how are you"
  22. B-complimented a fellow staff member on the shout out board
  23. N-Recognized a peer toprovide great customer service
  24. I-Use the customers name 3x