Make apatientlaughSaid "how areyou"Introduceyourself tosomeonenewComplimentpatient ontheir shoessaid"we'vemissedyou"Use thecustomersname 3xHold thedoor for acustomerAnswerthe phonein 2 ringsSaid "goodluck with thenew job" to 3differentphysicalscomplimenteda fellow staffmember onthe shout outboardRecognized apeer toprovidegreatcustomerserviceComplimentpatient ontheir shirtIntroducedpatient toanothercolleagueSmile!Wish apatient aHappyBirthdaySaid "havea nice day"to 5 differentpatientsGet thecustomerto useyour nameResolved astrangerequest froma patientpatientgave me acomplimentUncoveradditional needthrough asking"is thereanything else Ican help with?"said"welcomeback"Identified aunique factabout apatientthrough convosaid - Himy nameis ...commenton theweatherMake apatientlaughSaid "how areyou"Introduceyourself tosomeonenewComplimentpatient ontheir shoessaid"we'vemissedyou"Use thecustomersname 3xHold thedoor for acustomerAnswerthe phonein 2 ringsSaid "goodluck with thenew job" to 3differentphysicalscomplimenteda fellow staffmember onthe shout outboardRecognized apeer toprovidegreatcustomerserviceComplimentpatient ontheir shirtIntroducedpatient toanothercolleagueSmile!Wish apatient aHappyBirthdaySaid "havea nice day"to 5 differentpatientsGet thecustomerto useyour nameResolved astrangerequest froma patientpatientgave me acomplimentUncoveradditional needthrough asking"is thereanything else Ican help with?"said"welcomeback"Identified aunique factabout apatientthrough convosaid - Himy nameis ...commenton theweather

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
B
4
I
5
O
6
I
7
G
8
O
9
G
10
B
11
N
12
N
13
O
14
I
15
B
16
N
17
B
18
I
19
B
20
G
21
G
22
G
23
I
24
N
  1. O-Make a patient laugh
  2. O-Said " how are you"
  3. B-Introduce yourself to someone new
  4. I-Compliment patient on their shoes
  5. O-said "we've missed you"
  6. I-Use the customers name 3x
  7. G-Hold the door for a customer
  8. O-Answer the phone in 2 rings
  9. G-Said "good luck with the new job" to 3 different physicals
  10. B-complimented a fellow staff member on the shout out board
  11. N-Recognized a peer toprovide great customer service
  12. N-Compliment patient on their shirt
  13. O-Introduced patient to another colleague
  14. I-Smile !
  15. B-Wish a patient a Happy Birthday
  16. N-Said "have a nice day" to 5 different patients
  17. B-Get the customer to use your name
  18. I-Resolved a strange request from a patient
  19. B-patient gave me a compliment
  20. G-Uncover additional need through asking "is there anything else I can help with?"
  21. G-said "welcome back"
  22. G-Identified a unique fact about a patient through convo
  23. I-said - Hi my name is ...
  24. N-comment on the weather