Said "goodluck with thenew job" to 3differentphysicalsAnswerthe phonein 2 ringsGet thecustomerto useyour nameHold thedoor for acustomerSmile!Recognized apeer toprovidegreatcustomerserviceComplimentpatient ontheir shirtcomplimenteda fellow staffmember onthe shout outboardsaid"welcomeback"Identified aunique factabout apatientthrough convoResolved astrangerequest froma patientComplimentpatient ontheir shoesUse thecustomersname 3xsaid - Himy nameis ...Introducedpatient toanothercolleagueUncoveradditional needthrough asking"is thereanything else Ican help with?"said"we'vemissedyou"Said "how areyou"Introduceyourself tosomeonenewSaid "havea nice day"to 5 differentpatientsWish apatient aHappyBirthdaycommenton theweatherpatientgave me acomplimentMake apatientlaughSaid "goodluck with thenew job" to 3differentphysicalsAnswerthe phonein 2 ringsGet thecustomerto useyour nameHold thedoor for acustomerSmile!Recognized apeer toprovidegreatcustomerserviceComplimentpatient ontheir shirtcomplimenteda fellow staffmember onthe shout outboardsaid"welcomeback"Identified aunique factabout apatientthrough convoResolved astrangerequest froma patientComplimentpatient ontheir shoesUse thecustomersname 3xsaid - Himy nameis ...Introducedpatient toanothercolleagueUncoveradditional needthrough asking"is thereanything else Ican help with?"said"we'vemissedyou"Said "how areyou"Introduceyourself tosomeonenewSaid "havea nice day"to 5 differentpatientsWish apatient aHappyBirthdaycommenton theweatherpatientgave me acomplimentMake apatientlaugh

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
B
4
G
5
I
6
N
7
N
8
B
9
G
10
G
11
I
12
I
13
I
14
I
15
O
16
G
17
O
18
O
19
B
20
N
21
B
22
N
23
B
24
O
  1. G-Said "good luck with the new job" to 3 different physicals
  2. O-Answer the phone in 2 rings
  3. B-Get the customer to use your name
  4. G-Hold the door for a customer
  5. I-Smile !
  6. N-Recognized a peer toprovide great customer service
  7. N-Compliment patient on their shirt
  8. B-complimented a fellow staff member on the shout out board
  9. G-said "welcome back"
  10. G-Identified a unique fact about a patient through convo
  11. I-Resolved a strange request from a patient
  12. I-Compliment patient on their shoes
  13. I-Use the customers name 3x
  14. I-said - Hi my name is ...
  15. O-Introduced patient to another colleague
  16. G-Uncover additional need through asking "is there anything else I can help with?"
  17. O-said "we've missed you"
  18. O-Said " how are you"
  19. B-Introduce yourself to someone new
  20. N-Said "have a nice day" to 5 different patients
  21. B-Wish a patient a Happy Birthday
  22. N-comment on the weather
  23. B-patient gave me a compliment
  24. O-Make a patient laugh