patientgave me acomplimentSaid "havea nice day"to 5 differentpatientsIntroducedpatient toanothercolleagueAnswerthe phonein 2 ringsComplimentpatient ontheir shoesSaid "how areyou"Hold thedoor for acustomercomplimenteda fellow staffmember onthe shout outboardsaid"welcomeback"Introduceyourself tosomeonenewSaid "goodluck with thenew job" to 3differentphysicalsResolved astrangerequest froma patientGet thecustomerto useyour namesaid - Himy nameis ...Wish apatient aHappyBirthdayUncoveradditional needthrough asking"is thereanything else Ican help with?"Identified aunique factabout apatientthrough convoRecognized apeer toprovidegreatcustomerserviceComplimentpatient ontheir shirtUse thecustomersname 3xMake apatientlaughSmile!said"we'vemissedyou"commenton theweatherpatientgave me acomplimentSaid "havea nice day"to 5 differentpatientsIntroducedpatient toanothercolleagueAnswerthe phonein 2 ringsComplimentpatient ontheir shoesSaid "how areyou"Hold thedoor for acustomercomplimenteda fellow staffmember onthe shout outboardsaid"welcomeback"Introduceyourself tosomeonenewSaid "goodluck with thenew job" to 3differentphysicalsResolved astrangerequest froma patientGet thecustomerto useyour namesaid - Himy nameis ...Wish apatient aHappyBirthdayUncoveradditional needthrough asking"is thereanything else Ican help with?"Identified aunique factabout apatientthrough convoRecognized apeer toprovidegreatcustomerserviceComplimentpatient ontheir shirtUse thecustomersname 3xMake apatientlaughSmile!said"we'vemissedyou"commenton theweather

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
O
4
O
5
I
6
O
7
G
8
B
9
G
10
B
11
G
12
I
13
B
14
I
15
B
16
G
17
G
18
N
19
N
20
I
21
O
22
I
23
O
24
N
  1. B-patient gave me a compliment
  2. N-Said "have a nice day" to 5 different patients
  3. O-Introduced patient to another colleague
  4. O-Answer the phone in 2 rings
  5. I-Compliment patient on their shoes
  6. O-Said " how are you"
  7. G-Hold the door for a customer
  8. B-complimented a fellow staff member on the shout out board
  9. G-said "welcome back"
  10. B-Introduce yourself to someone new
  11. G-Said "good luck with the new job" to 3 different physicals
  12. I-Resolved a strange request from a patient
  13. B-Get the customer to use your name
  14. I-said - Hi my name is ...
  15. B-Wish a patient a Happy Birthday
  16. G-Uncover additional need through asking "is there anything else I can help with?"
  17. G-Identified a unique fact about a patient through convo
  18. N-Recognized a peer toprovide great customer service
  19. N-Compliment patient on their shirt
  20. I-Use the customers name 3x
  21. O-Make a patient laugh
  22. I-Smile !
  23. O-said "we've missed you"
  24. N-comment on the weather