Said "havea nice day"to 5 differentpatientsHold thedoor for acustomerpatientgave me acomplimentIdentified aunique factabout apatientthrough convosaid"we'vemissedyou"Said "how areyou"Get thecustomerto useyour nameUncoveradditional needthrough asking"is thereanything else Ican help with?"Complimentpatient ontheir shirtMake apatientlaughRecognized apeer toprovidegreatcustomerserviceIntroducedpatient toanothercolleagueUse thecustomersname 3xcomplimenteda fellow staffmember onthe shout outboardIntroduceyourself tosomeonenewsaid"welcomeback"said - Himy nameis ...commenton theweatherSaid "goodluck with thenew job" to 3differentphysicalsAnswerthe phonein 2 ringsSmile!Complimentpatient ontheir shoesWish apatient aHappyBirthdayResolved astrangerequest froma patientSaid "havea nice day"to 5 differentpatientsHold thedoor for acustomerpatientgave me acomplimentIdentified aunique factabout apatientthrough convosaid"we'vemissedyou"Said "how areyou"Get thecustomerto useyour nameUncoveradditional needthrough asking"is thereanything else Ican help with?"Complimentpatient ontheir shirtMake apatientlaughRecognized apeer toprovidegreatcustomerserviceIntroducedpatient toanothercolleagueUse thecustomersname 3xcomplimenteda fellow staffmember onthe shout outboardIntroduceyourself tosomeonenewsaid"welcomeback"said - Himy nameis ...commenton theweatherSaid "goodluck with thenew job" to 3differentphysicalsAnswerthe phonein 2 ringsSmile!Complimentpatient ontheir shoesWish apatient aHappyBirthdayResolved astrangerequest froma patient

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
B
4
G
5
O
6
O
7
B
8
G
9
N
10
O
11
N
12
O
13
I
14
B
15
B
16
G
17
I
18
N
19
G
20
O
21
I
22
I
23
B
24
I
  1. N-Said "have a nice day" to 5 different patients
  2. G-Hold the door for a customer
  3. B-patient gave me a compliment
  4. G-Identified a unique fact about a patient through convo
  5. O-said "we've missed you"
  6. O-Said " how are you"
  7. B-Get the customer to use your name
  8. G-Uncover additional need through asking "is there anything else I can help with?"
  9. N-Compliment patient on their shirt
  10. O-Make a patient laugh
  11. N-Recognized a peer toprovide great customer service
  12. O-Introduced patient to another colleague
  13. I-Use the customers name 3x
  14. B-complimented a fellow staff member on the shout out board
  15. B-Introduce yourself to someone new
  16. G-said "welcome back"
  17. I-said - Hi my name is ...
  18. N-comment on the weather
  19. G-Said "good luck with the new job" to 3 different physicals
  20. O-Answer the phone in 2 rings
  21. I-Smile !
  22. I-Compliment patient on their shoes
  23. B-Wish a patient a Happy Birthday
  24. I-Resolved a strange request from a patient