said - Himy nameis ...Hold thedoor for acustomerIntroduceyourself tosomeonenewResolved astrangerequest froma patientsaid"we'vemissedyou"Introducedpatient toanothercolleagueComplimentpatient ontheir shirtcomplimenteda fellow staffmember onthe shout outboardSaid "havea nice day"to 5 differentpatientscommenton theweatherUse thecustomersname 3xSaid "goodluck with thenew job" to 3differentphysicalsRecognized apeer toprovidegreatcustomerserviceComplimentpatient ontheir shoesGet thecustomerto useyour nameSmile!Uncoveradditional needthrough asking"is thereanything else Ican help with?"said"welcomeback"Identified aunique factabout apatientthrough convoSaid "how areyou"Make apatientlaughWish apatient aHappyBirthdayAnswerthe phonein 2 ringspatientgave me acomplimentsaid - Himy nameis ...Hold thedoor for acustomerIntroduceyourself tosomeonenewResolved astrangerequest froma patientsaid"we'vemissedyou"Introducedpatient toanothercolleagueComplimentpatient ontheir shirtcomplimenteda fellow staffmember onthe shout outboardSaid "havea nice day"to 5 differentpatientscommenton theweatherUse thecustomersname 3xSaid "goodluck with thenew job" to 3differentphysicalsRecognized apeer toprovidegreatcustomerserviceComplimentpatient ontheir shoesGet thecustomerto useyour nameSmile!Uncoveradditional needthrough asking"is thereanything else Ican help with?"said"welcomeback"Identified aunique factabout apatientthrough convoSaid "how areyou"Make apatientlaughWish apatient aHappyBirthdayAnswerthe phonein 2 ringspatientgave me acompliment

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
B
4
I
5
O
6
O
7
N
8
B
9
N
10
N
11
I
12
G
13
N
14
I
15
B
16
I
17
G
18
G
19
G
20
O
21
O
22
B
23
O
24
B
  1. I-said - Hi my name is ...
  2. G-Hold the door for a customer
  3. B-Introduce yourself to someone new
  4. I-Resolved a strange request from a patient
  5. O-said "we've missed you"
  6. O-Introduced patient to another colleague
  7. N-Compliment patient on their shirt
  8. B-complimented a fellow staff member on the shout out board
  9. N-Said "have a nice day" to 5 different patients
  10. N-comment on the weather
  11. I-Use the customers name 3x
  12. G-Said "good luck with the new job" to 3 different physicals
  13. N-Recognized a peer toprovide great customer service
  14. I-Compliment patient on their shoes
  15. B-Get the customer to use your name
  16. I-Smile !
  17. G-Uncover additional need through asking "is there anything else I can help with?"
  18. G-said "welcome back"
  19. G-Identified a unique fact about a patient through convo
  20. O-Said " how are you"
  21. O-Make a patient laugh
  22. B-Wish a patient a Happy Birthday
  23. O-Answer the phone in 2 rings
  24. B-patient gave me a compliment