Introducedpatient toanothercolleaguesaid"we'vemissedyou"Said "goodluck with thenew job" to 3differentphysicalsResolved astrangerequest froma patientsaid"welcomeback"Wish apatient aHappyBirthdayMake apatientlaughcomplimenteda fellow staffmember onthe shout outboardSaid "havea nice day"to 5 differentpatientsHold thedoor for acustomerpatientgave me acomplimentComplimentpatient ontheir shoesComplimentpatient ontheir shirtGet thecustomerto useyour nameRecognized apeer toprovidegreatcustomerserviceAnswerthe phonein 2 ringsUse thecustomersname 3xIdentified aunique factabout apatientthrough convocommenton theweatherSmile!Uncoveradditional needthrough asking"is thereanything else Ican help with?"said - Himy nameis ...Introduceyourself tosomeonenewSaid "how areyou"Introducedpatient toanothercolleaguesaid"we'vemissedyou"Said "goodluck with thenew job" to 3differentphysicalsResolved astrangerequest froma patientsaid"welcomeback"Wish apatient aHappyBirthdayMake apatientlaughcomplimenteda fellow staffmember onthe shout outboardSaid "havea nice day"to 5 differentpatientsHold thedoor for acustomerpatientgave me acomplimentComplimentpatient ontheir shoesComplimentpatient ontheir shirtGet thecustomerto useyour nameRecognized apeer toprovidegreatcustomerserviceAnswerthe phonein 2 ringsUse thecustomersname 3xIdentified aunique factabout apatientthrough convocommenton theweatherSmile!Uncoveradditional needthrough asking"is thereanything else Ican help with?"said - Himy nameis ...Introduceyourself tosomeonenewSaid "how areyou"

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
G
4
I
5
G
6
B
7
O
8
B
9
N
10
G
11
B
12
I
13
N
14
B
15
N
16
O
17
I
18
G
19
N
20
I
21
G
22
I
23
B
24
O
  1. O-Introduced patient to another colleague
  2. O-said "we've missed you"
  3. G-Said "good luck with the new job" to 3 different physicals
  4. I-Resolved a strange request from a patient
  5. G-said "welcome back"
  6. B-Wish a patient a Happy Birthday
  7. O-Make a patient laugh
  8. B-complimented a fellow staff member on the shout out board
  9. N-Said "have a nice day" to 5 different patients
  10. G-Hold the door for a customer
  11. B-patient gave me a compliment
  12. I-Compliment patient on their shoes
  13. N-Compliment patient on their shirt
  14. B-Get the customer to use your name
  15. N-Recognized a peer toprovide great customer service
  16. O-Answer the phone in 2 rings
  17. I-Use the customers name 3x
  18. G-Identified a unique fact about a patient through convo
  19. N-comment on the weather
  20. I-Smile !
  21. G-Uncover additional need through asking "is there anything else I can help with?"
  22. I-said - Hi my name is ...
  23. B-Introduce yourself to someone new
  24. O-Said " how are you"