Make apatientlaughRecognized apeer toprovidegreatcustomerservicesaid"welcomeback"complimenteda fellow staffmember onthe shout outboardWish apatient aHappyBirthdayGet thecustomerto useyour namesaid - Himy nameis ...Resolved astrangerequest froma patientcommenton theweatherSaid "goodluck with thenew job" to 3differentphysicalsComplimentpatient ontheir shoesIntroducedpatient toanothercolleagueUse thecustomersname 3xAnswerthe phonein 2 ringssaid"we'vemissedyou"Smile!patientgave me acomplimentComplimentpatient ontheir shirtSaid "havea nice day"to 5 differentpatientsHold thedoor for acustomerUncoveradditional needthrough asking"is thereanything else Ican help with?"Said "how areyou"Introduceyourself tosomeonenewIdentified aunique factabout apatientthrough convoMake apatientlaughRecognized apeer toprovidegreatcustomerservicesaid"welcomeback"complimenteda fellow staffmember onthe shout outboardWish apatient aHappyBirthdayGet thecustomerto useyour namesaid - Himy nameis ...Resolved astrangerequest froma patientcommenton theweatherSaid "goodluck with thenew job" to 3differentphysicalsComplimentpatient ontheir shoesIntroducedpatient toanothercolleagueUse thecustomersname 3xAnswerthe phonein 2 ringssaid"we'vemissedyou"Smile!patientgave me acomplimentComplimentpatient ontheir shirtSaid "havea nice day"to 5 differentpatientsHold thedoor for acustomerUncoveradditional needthrough asking"is thereanything else Ican help with?"Said "how areyou"Introduceyourself tosomeonenewIdentified aunique factabout apatientthrough convo

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
G
4
B
5
B
6
B
7
I
8
I
9
N
10
G
11
I
12
O
13
I
14
O
15
O
16
I
17
B
18
N
19
N
20
G
21
G
22
O
23
B
24
G
  1. O-Make a patient laugh
  2. N-Recognized a peer toprovide great customer service
  3. G-said "welcome back"
  4. B-complimented a fellow staff member on the shout out board
  5. B-Wish a patient a Happy Birthday
  6. B-Get the customer to use your name
  7. I-said - Hi my name is ...
  8. I-Resolved a strange request from a patient
  9. N-comment on the weather
  10. G-Said "good luck with the new job" to 3 different physicals
  11. I-Compliment patient on their shoes
  12. O-Introduced patient to another colleague
  13. I-Use the customers name 3x
  14. O-Answer the phone in 2 rings
  15. O-said "we've missed you"
  16. I-Smile !
  17. B-patient gave me a compliment
  18. N-Compliment patient on their shirt
  19. N-Said "have a nice day" to 5 different patients
  20. G-Hold the door for a customer
  21. G-Uncover additional need through asking "is there anything else I can help with?"
  22. O-Said " how are you"
  23. B-Introduce yourself to someone new
  24. G-Identified a unique fact about a patient through convo