Resolved astrangerequest froma patientsaid"welcomeback"Introducedpatient toanothercolleagueComplimentpatient ontheir shoessaid - Himy nameis ...Complimentpatient ontheir shirtSaid "how areyou"Introduceyourself tosomeonenewSmile!patientgave me acomplimentIdentified aunique factabout apatientthrough convocomplimenteda fellow staffmember onthe shout outboardSaid "havea nice day"to 5 differentpatientsRecognized apeer toprovidegreatcustomerserviceHold thedoor for acustomerAnswerthe phonein 2 ringssaid"we'vemissedyou"Use thecustomersname 3xWish apatient aHappyBirthdaySaid "goodluck with thenew job" to 3differentphysicalsUncoveradditional needthrough asking"is thereanything else Ican help with?"Make apatientlaughGet thecustomerto useyour namecommenton theweatherResolved astrangerequest froma patientsaid"welcomeback"Introducedpatient toanothercolleagueComplimentpatient ontheir shoessaid - Himy nameis ...Complimentpatient ontheir shirtSaid "how areyou"Introduceyourself tosomeonenewSmile!patientgave me acomplimentIdentified aunique factabout apatientthrough convocomplimenteda fellow staffmember onthe shout outboardSaid "havea nice day"to 5 differentpatientsRecognized apeer toprovidegreatcustomerserviceHold thedoor for acustomerAnswerthe phonein 2 ringssaid"we'vemissedyou"Use thecustomersname 3xWish apatient aHappyBirthdaySaid "goodluck with thenew job" to 3differentphysicalsUncoveradditional needthrough asking"is thereanything else Ican help with?"Make apatientlaughGet thecustomerto useyour namecommenton theweather

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
O
4
I
5
I
6
N
7
O
8
B
9
I
10
B
11
G
12
B
13
N
14
N
15
G
16
O
17
O
18
I
19
B
20
G
21
G
22
O
23
B
24
N
  1. I-Resolved a strange request from a patient
  2. G-said "welcome back"
  3. O-Introduced patient to another colleague
  4. I-Compliment patient on their shoes
  5. I-said - Hi my name is ...
  6. N-Compliment patient on their shirt
  7. O-Said " how are you"
  8. B-Introduce yourself to someone new
  9. I-Smile !
  10. B-patient gave me a compliment
  11. G-Identified a unique fact about a patient through convo
  12. B-complimented a fellow staff member on the shout out board
  13. N-Said "have a nice day" to 5 different patients
  14. N-Recognized a peer toprovide great customer service
  15. G-Hold the door for a customer
  16. O-Answer the phone in 2 rings
  17. O-said "we've missed you"
  18. I-Use the customers name 3x
  19. B-Wish a patient a Happy Birthday
  20. G-Said "good luck with the new job" to 3 different physicals
  21. G-Uncover additional need through asking "is there anything else I can help with?"
  22. O-Make a patient laugh
  23. B-Get the customer to use your name
  24. N-comment on the weather