Introduceyourself tosomeonenewcomplimenteda fellow staffmember onthe shout outboardSmile!patientgave me acomplimentUse thecustomersname 3xSaid "how areyou"Introducedpatient toanothercolleagueSaid "goodluck with thenew job" to 3differentphysicalsComplimentpatient ontheir shoesGet thecustomerto useyour nameIdentified aunique factabout apatientthrough convoSaid "havea nice day"to 5 differentpatientsAnswerthe phonein 2 ringsRecognized apeer toprovidegreatcustomerserviceMake apatientlaughHold thedoor for acustomersaid"we'vemissedyou"Resolved astrangerequest froma patientsaid"welcomeback"commenton theweatherWish apatient aHappyBirthdayComplimentpatient ontheir shirtUncoveradditional needthrough asking"is thereanything else Ican help with?"said - Himy nameis ...Introduceyourself tosomeonenewcomplimenteda fellow staffmember onthe shout outboardSmile!patientgave me acomplimentUse thecustomersname 3xSaid "how areyou"Introducedpatient toanothercolleagueSaid "goodluck with thenew job" to 3differentphysicalsComplimentpatient ontheir shoesGet thecustomerto useyour nameIdentified aunique factabout apatientthrough convoSaid "havea nice day"to 5 differentpatientsAnswerthe phonein 2 ringsRecognized apeer toprovidegreatcustomerserviceMake apatientlaughHold thedoor for acustomersaid"we'vemissedyou"Resolved astrangerequest froma patientsaid"welcomeback"commenton theweatherWish apatient aHappyBirthdayComplimentpatient ontheir shirtUncoveradditional needthrough asking"is thereanything else Ican help with?"said - Himy nameis ...

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
I
4
B
5
I
6
O
7
O
8
G
9
I
10
B
11
G
12
N
13
O
14
N
15
O
16
G
17
O
18
I
19
G
20
N
21
B
22
N
23
G
24
I
  1. B-Introduce yourself to someone new
  2. B-complimented a fellow staff member on the shout out board
  3. I-Smile !
  4. B-patient gave me a compliment
  5. I-Use the customers name 3x
  6. O-Said " how are you"
  7. O-Introduced patient to another colleague
  8. G-Said "good luck with the new job" to 3 different physicals
  9. I-Compliment patient on their shoes
  10. B-Get the customer to use your name
  11. G-Identified a unique fact about a patient through convo
  12. N-Said "have a nice day" to 5 different patients
  13. O-Answer the phone in 2 rings
  14. N-Recognized a peer toprovide great customer service
  15. O-Make a patient laugh
  16. G-Hold the door for a customer
  17. O-said "we've missed you"
  18. I-Resolved a strange request from a patient
  19. G-said "welcome back"
  20. N-comment on the weather
  21. B-Wish a patient a Happy Birthday
  22. N-Compliment patient on their shirt
  23. G-Uncover additional need through asking "is there anything else I can help with?"
  24. I-said - Hi my name is ...