Send ashoutoutfor ateammateChangein FEINAsk a questionin#service_peepsReceived acompletedtypeformticketBusinessnamechangeChangein payrollproviderLearnsomethingnewAsk ateammatea questionChangein payrollproviderChangein FEINRequest anendo onHIG portal(EBC)BillingquestionStateAddQuestionabout anauditUpdateyoursubjectlineBillingquestionAnswer yourownquestionusingconfluenceAsk ateammatea questionAdd adashuserAnswer ateammate’squestionReceiveaGCSATFind aduplicateticketAdd adashuserCertificaterequestEMRRequestHelp ateammatemove theirticketforwardCall aclient tofollow upAnswer ateammate’squestionRequestan endoon AmtrustportalUpdateyoursubjectlineAnswer yourownquestionusingconfluenceQuestionabout anauditReferraltoSalesReferraltoSalesReceived acompletedtypeformticketStateAddReceiveaGCSATHit 50solvedticketsRequestan endoon AmtrustportalLearnsomethingnewCertificaterequestHelp ateammatemove theirticketforwardBusinessnamechangeEMRRequestRequest anendo onHIG portal(EBC)Find aduplicateticketHit 50solvedticketsCall aclient tofollow upSend ashoutoutfor ateammateChangein FEINAsk a questionin#service_peepsReceived acompletedtypeformticketBusinessnamechangeChangein payrollproviderLearnsomethingnewAsk ateammatea questionChangein payrollproviderChangein FEINRequest anendo onHIG portal(EBC)BillingquestionStateAddQuestionabout anauditUpdateyoursubjectlineBillingquestionAnswer yourownquestionusingconfluenceAsk ateammatea questionAdd adashuserAnswer ateammate’squestionReceiveaGCSATFind aduplicateticketAdd adashuserCertificaterequestEMRRequestHelp ateammatemove theirticketforwardCall aclient tofollow upAnswer ateammate’squestionRequestan endoon AmtrustportalUpdateyoursubjectlineAnswer yourownquestionusingconfluenceQuestionabout anauditReferraltoSalesReferraltoSalesReceived acompletedtypeformticketStateAddReceiveaGCSATHit 50solvedticketsRequestan endoon AmtrustportalLearnsomethingnewCertificaterequestHelp ateammatemove theirticketforwardBusinessnamechangeEMRRequestRequest anendo onHIG portal(EBC)Find aduplicateticketHit 50solvedticketsCall aclient tofollow up

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a shoutout for a teammate
  2. Change in FEIN
  3. Ask a question in #service_peeps
  4. Received a completed typeform ticket
  5. Business name change
  6. Change in payroll provider
  7. Learn something new
  8. Ask a teammate a question
  9. Change in payroll provider
  10. Change in FEIN
  11. Request an endo on HIG portal (EBC)
  12. Billing question
  13. State Add
  14. Question about an audit
  15. Update your subject line
  16. Billing question
  17. Answer your own question using confluence
  18. Ask a teammate a question
  19. Add a dash user
  20. Answer a teammate’s question
  21. Receive a GCSAT
  22. Find a duplicate ticket
  23. Add a dash user
  24. Certificate request
  25. EMR Request
  26. Help a teammate move their ticket forward
  27. Call a client to follow up
  28. Answer a teammate’s question
  29. Request an endo on Amtrust portal
  30. Update your subject line
  31. Answer your own question using confluence
  32. Question about an audit
  33. Referral to Sales
  34. Referral to Sales
  35. Received a completed typeform ticket
  36. State Add
  37. Receive a GCSAT
  38. Hit 50 solved tickets
  39. Request an endo on Amtrust portal
  40. Learn something new
  41. Certificate request
  42. Help a teammate move their ticket forward
  43. Business name change
  44. EMR Request
  45. Request an endo on HIG portal (EBC)
  46. Find a duplicate ticket
  47. Hit 50 solved tickets
  48. Call a client to follow up