UpdateyoursubjectlineReceived acompletedtypeformticketRequest anendo onHIG portal(EBC)Add adashuserAnswer ateammate’squestionStateAddLearnsomethingnewRequestan endoon AmtrustportalAsk ateammatea questionBusinessnamechangeCertificaterequestAnswer yourownquestionusingconfluenceReceived acompletedtypeformticketReceiveaGCSATRequestan endoon AmtrustportalStateAddReferraltoSalesHit 50solvedticketsBillingquestionChangein payrollproviderChangein FEINChangein FEINFind aduplicateticketAnswer yourownquestionusingconfluenceBillingquestionBusinessnamechangeUpdateyoursubjectlineAsk a questionin#service_peepsLearnsomethingnewSend ashoutoutfor ateammateAsk ateammatea questionEMRRequestCall aclient tofollow upHelp ateammatemove theirticketforwardChangein payrollproviderRequest anendo onHIG portal(EBC)Help ateammatemove theirticketforwardQuestionabout anauditFind aduplicateticketQuestionabout anauditReceiveaGCSATHit 50solvedticketsAnswer ateammate’squestionEMRRequestCall aclient tofollow upCertificaterequestAdd adashuserReferraltoSalesUpdateyoursubjectlineReceived acompletedtypeformticketRequest anendo onHIG portal(EBC)Add adashuserAnswer ateammate’squestionStateAddLearnsomethingnewRequestan endoon AmtrustportalAsk ateammatea questionBusinessnamechangeCertificaterequestAnswer yourownquestionusingconfluenceReceived acompletedtypeformticketReceiveaGCSATRequestan endoon AmtrustportalStateAddReferraltoSalesHit 50solvedticketsBillingquestionChangein payrollproviderChangein FEINChangein FEINFind aduplicateticketAnswer yourownquestionusingconfluenceBillingquestionBusinessnamechangeUpdateyoursubjectlineAsk a questionin#service_peepsLearnsomethingnewSend ashoutoutfor ateammateAsk ateammatea questionEMRRequestCall aclient tofollow upHelp ateammatemove theirticketforwardChangein payrollproviderRequest anendo onHIG portal(EBC)Help ateammatemove theirticketforwardQuestionabout anauditFind aduplicateticketQuestionabout anauditReceiveaGCSATHit 50solvedticketsAnswer ateammate’squestionEMRRequestCall aclient tofollow upCertificaterequestAdd adashuserReferraltoSales

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update your subject line
  2. Received a completed typeform ticket
  3. Request an endo on HIG portal (EBC)
  4. Add a dash user
  5. Answer a teammate’s question
  6. State Add
  7. Learn something new
  8. Request an endo on Amtrust portal
  9. Ask a teammate a question
  10. Business name change
  11. Certificate request
  12. Answer your own question using confluence
  13. Received a completed typeform ticket
  14. Receive a GCSAT
  15. Request an endo on Amtrust portal
  16. State Add
  17. Referral to Sales
  18. Hit 50 solved tickets
  19. Billing question
  20. Change in payroll provider
  21. Change in FEIN
  22. Change in FEIN
  23. Find a duplicate ticket
  24. Answer your own question using confluence
  25. Billing question
  26. Business name change
  27. Update your subject line
  28. Ask a question in #service_peeps
  29. Learn something new
  30. Send a shoutout for a teammate
  31. Ask a teammate a question
  32. EMR Request
  33. Call a client to follow up
  34. Help a teammate move their ticket forward
  35. Change in payroll provider
  36. Request an endo on HIG portal (EBC)
  37. Help a teammate move their ticket forward
  38. Question about an audit
  39. Find a duplicate ticket
  40. Question about an audit
  41. Receive a GCSAT
  42. Hit 50 solved tickets
  43. Answer a teammate’s question
  44. EMR Request
  45. Call a client to follow up
  46. Certificate request
  47. Add a dash user
  48. Referral to Sales