Hit 50solvedticketsHit 50solvedticketsReceived acompletedtypeformticketEMRRequestCall aclient tofollow upHelp ateammatemove theirticketforwardReceived acompletedtypeformticketReceiveaGCSATFind aduplicateticketBusinessnamechangeAdd adashuserChangein FEINAnswer ateammate’squestionQuestionabout anauditSend ashoutoutfor ateammateLearnsomethingnewBusinessnamechangeAsk ateammatea questionAnswer yourownquestionusingconfluenceAdd adashuserBillingquestionQuestionabout anauditRequest anendo onHIG portal(EBC)UpdateyoursubjectlineBillingquestionChangein FEINStateAddRequestan endoon AmtrustportalRequestan endoon AmtrustportalFind aduplicateticketStateAddUpdateyoursubjectlineAnswer yourownquestionusingconfluenceCertificaterequestRequest anendo onHIG portal(EBC)Help ateammatemove theirticketforwardReceiveaGCSATCall aclient tofollow upEMRRequestReferraltoSalesReferraltoSalesChangein payrollproviderChangein payrollproviderAsk a questionin#service_peepsAsk ateammatea questionLearnsomethingnewCertificaterequestAnswer ateammate’squestionHit 50solvedticketsHit 50solvedticketsReceived acompletedtypeformticketEMRRequestCall aclient tofollow upHelp ateammatemove theirticketforwardReceived acompletedtypeformticketReceiveaGCSATFind aduplicateticketBusinessnamechangeAdd adashuserChangein FEINAnswer ateammate’squestionQuestionabout anauditSend ashoutoutfor ateammateLearnsomethingnewBusinessnamechangeAsk ateammatea questionAnswer yourownquestionusingconfluenceAdd adashuserBillingquestionQuestionabout anauditRequest anendo onHIG portal(EBC)UpdateyoursubjectlineBillingquestionChangein FEINStateAddRequestan endoon AmtrustportalRequestan endoon AmtrustportalFind aduplicateticketStateAddUpdateyoursubjectlineAnswer yourownquestionusingconfluenceCertificaterequestRequest anendo onHIG portal(EBC)Help ateammatemove theirticketforwardReceiveaGCSATCall aclient tofollow upEMRRequestReferraltoSalesReferraltoSalesChangein payrollproviderChangein payrollproviderAsk a questionin#service_peepsAsk ateammatea questionLearnsomethingnewCertificaterequestAnswer ateammate’squestion

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hit 50 solved tickets
  2. Hit 50 solved tickets
  3. Received a completed typeform ticket
  4. EMR Request
  5. Call a client to follow up
  6. Help a teammate move their ticket forward
  7. Received a completed typeform ticket
  8. Receive a GCSAT
  9. Find a duplicate ticket
  10. Business name change
  11. Add a dash user
  12. Change in FEIN
  13. Answer a teammate’s question
  14. Question about an audit
  15. Send a shoutout for a teammate
  16. Learn something new
  17. Business name change
  18. Ask a teammate a question
  19. Answer your own question using confluence
  20. Add a dash user
  21. Billing question
  22. Question about an audit
  23. Request an endo on HIG portal (EBC)
  24. Update your subject line
  25. Billing question
  26. Change in FEIN
  27. State Add
  28. Request an endo on Amtrust portal
  29. Request an endo on Amtrust portal
  30. Find a duplicate ticket
  31. State Add
  32. Update your subject line
  33. Answer your own question using confluence
  34. Certificate request
  35. Request an endo on HIG portal (EBC)
  36. Help a teammate move their ticket forward
  37. Receive a GCSAT
  38. Call a client to follow up
  39. EMR Request
  40. Referral to Sales
  41. Referral to Sales
  42. Change in payroll provider
  43. Change in payroll provider
  44. Ask a question in #service_peeps
  45. Ask a teammate a question
  46. Learn something new
  47. Certificate request
  48. Answer a teammate’s question