Answer ateammate’squestionUpdateyoursubjectlineAsk a questionin#service_peepsBillingquestionRequest anendo onHIG portal(EBC)Answer yourownquestionusingconfluenceAsk ateammatea questionHit 50solvedticketsChangein payrollproviderAnswer ateammate’squestionEMRRequestCertificaterequestAdd adashuserEMRRequestFind aduplicateticketFind aduplicateticketBillingquestionChangein FEINReferraltoSalesReferraltoSalesStateAddQuestionabout anauditBusinessnamechangeRequestan endoon AmtrustportalRequestan endoon AmtrustportalLearnsomethingnewUpdateyoursubjectlineAsk ateammatea questionQuestionabout anauditStateAddReceiveaGCSATRequest anendo onHIG portal(EBC)Send ashoutoutfor ateammateReceived acompletedtypeformticketChangein FEINHelp ateammatemove theirticketforwardBusinessnamechangeChangein payrollproviderAdd adashuserCertificaterequestCall aclient tofollow upAnswer yourownquestionusingconfluenceReceived acompletedtypeformticketCall aclient tofollow upLearnsomethingnewReceiveaGCSATHit 50solvedticketsHelp ateammatemove theirticketforwardAnswer ateammate’squestionUpdateyoursubjectlineAsk a questionin#service_peepsBillingquestionRequest anendo onHIG portal(EBC)Answer yourownquestionusingconfluenceAsk ateammatea questionHit 50solvedticketsChangein payrollproviderAnswer ateammate’squestionEMRRequestCertificaterequestAdd adashuserEMRRequestFind aduplicateticketFind aduplicateticketBillingquestionChangein FEINReferraltoSalesReferraltoSalesStateAddQuestionabout anauditBusinessnamechangeRequestan endoon AmtrustportalRequestan endoon AmtrustportalLearnsomethingnewUpdateyoursubjectlineAsk ateammatea questionQuestionabout anauditStateAddReceiveaGCSATRequest anendo onHIG portal(EBC)Send ashoutoutfor ateammateReceived acompletedtypeformticketChangein FEINHelp ateammatemove theirticketforwardBusinessnamechangeChangein payrollproviderAdd adashuserCertificaterequestCall aclient tofollow upAnswer yourownquestionusingconfluenceReceived acompletedtypeformticketCall aclient tofollow upLearnsomethingnewReceiveaGCSATHit 50solvedticketsHelp ateammatemove theirticketforward

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer a teammate’s question
  2. Update your subject line
  3. Ask a question in #service_peeps
  4. Billing question
  5. Request an endo on HIG portal (EBC)
  6. Answer your own question using confluence
  7. Ask a teammate a question
  8. Hit 50 solved tickets
  9. Change in payroll provider
  10. Answer a teammate’s question
  11. EMR Request
  12. Certificate request
  13. Add a dash user
  14. EMR Request
  15. Find a duplicate ticket
  16. Find a duplicate ticket
  17. Billing question
  18. Change in FEIN
  19. Referral to Sales
  20. Referral to Sales
  21. State Add
  22. Question about an audit
  23. Business name change
  24. Request an endo on Amtrust portal
  25. Request an endo on Amtrust portal
  26. Learn something new
  27. Update your subject line
  28. Ask a teammate a question
  29. Question about an audit
  30. State Add
  31. Receive a GCSAT
  32. Request an endo on HIG portal (EBC)
  33. Send a shoutout for a teammate
  34. Received a completed typeform ticket
  35. Change in FEIN
  36. Help a teammate move their ticket forward
  37. Business name change
  38. Change in payroll provider
  39. Add a dash user
  40. Certificate request
  41. Call a client to follow up
  42. Answer your own question using confluence
  43. Received a completed typeform ticket
  44. Call a client to follow up
  45. Learn something new
  46. Receive a GCSAT
  47. Hit 50 solved tickets
  48. Help a teammate move their ticket forward