Changein payrollproviderUpdateyoursubjectlineEMRRequestSend ashoutoutfor ateammateReferraltoSalesHit 50solvedticketsAdd adashuserQuestionabout anauditFind aduplicateticketHelp ateammatemove theirticketforwardAnswer yourownquestionusingconfluenceAsk ateammatea questionHelp ateammatemove theirticketforwardBusinessnamechangeRequestan endoon AmtrustportalLearnsomethingnewReceived acompletedtypeformticketFind aduplicateticketCall aclient tofollow upReferraltoSalesAsk ateammatea questionChangein FEINAnswer yourownquestionusingconfluenceReceiveaGCSATRequestan endoon AmtrustportalChangein payrollproviderUpdateyoursubjectlineCertificaterequestStateAddReceiveaGCSATBillingquestionAnswer ateammate’squestionQuestionabout anauditEMRRequestAnswer ateammate’squestionCall aclient tofollow upReceived acompletedtypeformticketRequest anendo onHIG portal(EBC)Add adashuserRequest anendo onHIG portal(EBC)CertificaterequestChangein FEINBusinessnamechangeBillingquestionAsk a questionin#service_peepsLearnsomethingnewStateAddHit 50solvedticketsChangein payrollproviderUpdateyoursubjectlineEMRRequestSend ashoutoutfor ateammateReferraltoSalesHit 50solvedticketsAdd adashuserQuestionabout anauditFind aduplicateticketHelp ateammatemove theirticketforwardAnswer yourownquestionusingconfluenceAsk ateammatea questionHelp ateammatemove theirticketforwardBusinessnamechangeRequestan endoon AmtrustportalLearnsomethingnewReceived acompletedtypeformticketFind aduplicateticketCall aclient tofollow upReferraltoSalesAsk ateammatea questionChangein FEINAnswer yourownquestionusingconfluenceReceiveaGCSATRequestan endoon AmtrustportalChangein payrollproviderUpdateyoursubjectlineCertificaterequestStateAddReceiveaGCSATBillingquestionAnswer ateammate’squestionQuestionabout anauditEMRRequestAnswer ateammate’squestionCall aclient tofollow upReceived acompletedtypeformticketRequest anendo onHIG portal(EBC)Add adashuserRequest anendo onHIG portal(EBC)CertificaterequestChangein FEINBusinessnamechangeBillingquestionAsk a questionin#service_peepsLearnsomethingnewStateAddHit 50solvedtickets

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Change in payroll provider
  2. Update your subject line
  3. EMR Request
  4. Send a shoutout for a teammate
  5. Referral to Sales
  6. Hit 50 solved tickets
  7. Add a dash user
  8. Question about an audit
  9. Find a duplicate ticket
  10. Help a teammate move their ticket forward
  11. Answer your own question using confluence
  12. Ask a teammate a question
  13. Help a teammate move their ticket forward
  14. Business name change
  15. Request an endo on Amtrust portal
  16. Learn something new
  17. Received a completed typeform ticket
  18. Find a duplicate ticket
  19. Call a client to follow up
  20. Referral to Sales
  21. Ask a teammate a question
  22. Change in FEIN
  23. Answer your own question using confluence
  24. Receive a GCSAT
  25. Request an endo on Amtrust portal
  26. Change in payroll provider
  27. Update your subject line
  28. Certificate request
  29. State Add
  30. Receive a GCSAT
  31. Billing question
  32. Answer a teammate’s question
  33. Question about an audit
  34. EMR Request
  35. Answer a teammate’s question
  36. Call a client to follow up
  37. Received a completed typeform ticket
  38. Request an endo on HIG portal (EBC)
  39. Add a dash user
  40. Request an endo on HIG portal (EBC)
  41. Certificate request
  42. Change in FEIN
  43. Business name change
  44. Billing question
  45. Ask a question in #service_peeps
  46. Learn something new
  47. State Add
  48. Hit 50 solved tickets