Add adashuserLearnsomethingnewLearnsomethingnewEMRRequestAnswer yourownquestionusingconfluenceAsk ateammatea questionAsk ateammatea questionHit 50solvedticketsAnswer ateammate’squestionBusinessnamechangeChangein FEINReferraltoSalesHelp ateammatemove theirticketforwardReceived acompletedtypeformticketAsk a questionin#service_peepsFind aduplicateticketReferraltoSalesUpdateyoursubjectlineRequest anendo onHIG portal(EBC)Add adashuserChangein payrollproviderAnswer ateammate’squestionUpdateyoursubjectlineCall aclient tofollow upBillingquestionCall aclient tofollow upRequestan endoon AmtrustportalChangein FEINReceived acompletedtypeformticketBusinessnamechangeFind aduplicateticketQuestionabout anauditCertificaterequestChangein payrollproviderReceiveaGCSATAnswer yourownquestionusingconfluenceStateAddSend ashoutoutfor ateammateRequestan endoon AmtrustportalHelp ateammatemove theirticketforwardReceiveaGCSATHit 50solvedticketsStateAddRequest anendo onHIG portal(EBC)BillingquestionQuestionabout anauditCertificaterequestEMRRequestAdd adashuserLearnsomethingnewLearnsomethingnewEMRRequestAnswer yourownquestionusingconfluenceAsk ateammatea questionAsk ateammatea questionHit 50solvedticketsAnswer ateammate’squestionBusinessnamechangeChangein FEINReferraltoSalesHelp ateammatemove theirticketforwardReceived acompletedtypeformticketAsk a questionin#service_peepsFind aduplicateticketReferraltoSalesUpdateyoursubjectlineRequest anendo onHIG portal(EBC)Add adashuserChangein payrollproviderAnswer ateammate’squestionUpdateyoursubjectlineCall aclient tofollow upBillingquestionCall aclient tofollow upRequestan endoon AmtrustportalChangein FEINReceived acompletedtypeformticketBusinessnamechangeFind aduplicateticketQuestionabout anauditCertificaterequestChangein payrollproviderReceiveaGCSATAnswer yourownquestionusingconfluenceStateAddSend ashoutoutfor ateammateRequestan endoon AmtrustportalHelp ateammatemove theirticketforwardReceiveaGCSATHit 50solvedticketsStateAddRequest anendo onHIG portal(EBC)BillingquestionQuestionabout anauditCertificaterequestEMRRequest

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Add a dash user
  2. Learn something new
  3. Learn something new
  4. EMR Request
  5. Answer your own question using confluence
  6. Ask a teammate a question
  7. Ask a teammate a question
  8. Hit 50 solved tickets
  9. Answer a teammate’s question
  10. Business name change
  11. Change in FEIN
  12. Referral to Sales
  13. Help a teammate move their ticket forward
  14. Received a completed typeform ticket
  15. Ask a question in #service_peeps
  16. Find a duplicate ticket
  17. Referral to Sales
  18. Update your subject line
  19. Request an endo on HIG portal (EBC)
  20. Add a dash user
  21. Change in payroll provider
  22. Answer a teammate’s question
  23. Update your subject line
  24. Call a client to follow up
  25. Billing question
  26. Call a client to follow up
  27. Request an endo on Amtrust portal
  28. Change in FEIN
  29. Received a completed typeform ticket
  30. Business name change
  31. Find a duplicate ticket
  32. Question about an audit
  33. Certificate request
  34. Change in payroll provider
  35. Receive a GCSAT
  36. Answer your own question using confluence
  37. State Add
  38. Send a shoutout for a teammate
  39. Request an endo on Amtrust portal
  40. Help a teammate move their ticket forward
  41. Receive a GCSAT
  42. Hit 50 solved tickets
  43. State Add
  44. Request an endo on HIG portal (EBC)
  45. Billing question
  46. Question about an audit
  47. Certificate request
  48. EMR Request