ReceiveaGCSATRequestan endoon AmtrustportalFind aduplicateticketHit 50solvedticketsCertificaterequestRequest anendo onHIG portal(EBC)Call aclient tofollow upStateAddChangein FEINAnswer yourownquestionusingconfluenceAdd adashuserReceived acompletedtypeformticketAsk ateammatea questionStateAddAdd adashuserReferraltoSalesChangein FEINAsk ateammatea questionAnswer yourownquestionusingconfluenceSend ashoutoutfor ateammateEMRRequestBusinessnamechangeRequest anendo onHIG portal(EBC)Find aduplicateticketBusinessnamechangeCertificaterequestAnswer ateammate’squestionLearnsomethingnewReceiveaGCSATReferraltoSalesAnswer ateammate’squestionRequestan endoon AmtrustportalQuestionabout anauditUpdateyoursubjectlineHelp ateammatemove theirticketforwardChangein payrollproviderCall aclient tofollow upChangein payrollproviderEMRRequestHelp ateammatemove theirticketforwardBillingquestionUpdateyoursubjectlineLearnsomethingnewHit 50solvedticketsBillingquestionAsk a questionin#service_peepsQuestionabout anauditReceived acompletedtypeformticketReceiveaGCSATRequestan endoon AmtrustportalFind aduplicateticketHit 50solvedticketsCertificaterequestRequest anendo onHIG portal(EBC)Call aclient tofollow upStateAddChangein FEINAnswer yourownquestionusingconfluenceAdd adashuserReceived acompletedtypeformticketAsk ateammatea questionStateAddAdd adashuserReferraltoSalesChangein FEINAsk ateammatea questionAnswer yourownquestionusingconfluenceSend ashoutoutfor ateammateEMRRequestBusinessnamechangeRequest anendo onHIG portal(EBC)Find aduplicateticketBusinessnamechangeCertificaterequestAnswer ateammate’squestionLearnsomethingnewReceiveaGCSATReferraltoSalesAnswer ateammate’squestionRequestan endoon AmtrustportalQuestionabout anauditUpdateyoursubjectlineHelp ateammatemove theirticketforwardChangein payrollproviderCall aclient tofollow upChangein payrollproviderEMRRequestHelp ateammatemove theirticketforwardBillingquestionUpdateyoursubjectlineLearnsomethingnewHit 50solvedticketsBillingquestionAsk a questionin#service_peepsQuestionabout anauditReceived acompletedtypeformticket

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive a GCSAT
  2. Request an endo on Amtrust portal
  3. Find a duplicate ticket
  4. Hit 50 solved tickets
  5. Certificate request
  6. Request an endo on HIG portal (EBC)
  7. Call a client to follow up
  8. State Add
  9. Change in FEIN
  10. Answer your own question using confluence
  11. Add a dash user
  12. Received a completed typeform ticket
  13. Ask a teammate a question
  14. State Add
  15. Add a dash user
  16. Referral to Sales
  17. Change in FEIN
  18. Ask a teammate a question
  19. Answer your own question using confluence
  20. Send a shoutout for a teammate
  21. EMR Request
  22. Business name change
  23. Request an endo on HIG portal (EBC)
  24. Find a duplicate ticket
  25. Business name change
  26. Certificate request
  27. Answer a teammate’s question
  28. Learn something new
  29. Receive a GCSAT
  30. Referral to Sales
  31. Answer a teammate’s question
  32. Request an endo on Amtrust portal
  33. Question about an audit
  34. Update your subject line
  35. Help a teammate move their ticket forward
  36. Change in payroll provider
  37. Call a client to follow up
  38. Change in payroll provider
  39. EMR Request
  40. Help a teammate move their ticket forward
  41. Billing question
  42. Update your subject line
  43. Learn something new
  44. Hit 50 solved tickets
  45. Billing question
  46. Ask a question in #service_peeps
  47. Question about an audit
  48. Received a completed typeform ticket