Send ashoutoutfor ateammateReferraltoSalesCertificaterequestAnswer yourownquestionusingconfluenceQuestionabout anauditAdd adashuserAnswer ateammate’squestionHit 50solvedticketsBillingquestionCall aclient tofollow upReceiveaGCSATAsk ateammatea questionAdd adashuserChangein FEINLearnsomethingnewFind aduplicateticketUpdateyoursubjectlineBusinessnamechangeEMRRequestRequestan endoon AmtrustportalStateAddAsk ateammatea questionCertificaterequestBusinessnamechangeChangein payrollproviderRequest anendo onHIG portal(EBC)Call aclient tofollow upReceived acompletedtypeformticketBillingquestionHelp ateammatemove theirticketforwardStateAddRequestan endoon AmtrustportalHelp ateammatemove theirticketforwardChangein payrollproviderReceived acompletedtypeformticketEMRRequestHit 50solvedticketsAnswer ateammate’squestionAnswer yourownquestionusingconfluenceLearnsomethingnewQuestionabout anauditFind aduplicateticketReferraltoSalesChangein FEINRequest anendo onHIG portal(EBC)Ask a questionin#service_peepsUpdateyoursubjectlineReceiveaGCSATSend ashoutoutfor ateammateReferraltoSalesCertificaterequestAnswer yourownquestionusingconfluenceQuestionabout anauditAdd adashuserAnswer ateammate’squestionHit 50solvedticketsBillingquestionCall aclient tofollow upReceiveaGCSATAsk ateammatea questionAdd adashuserChangein FEINLearnsomethingnewFind aduplicateticketUpdateyoursubjectlineBusinessnamechangeEMRRequestRequestan endoon AmtrustportalStateAddAsk ateammatea questionCertificaterequestBusinessnamechangeChangein payrollproviderRequest anendo onHIG portal(EBC)Call aclient tofollow upReceived acompletedtypeformticketBillingquestionHelp ateammatemove theirticketforwardStateAddRequestan endoon AmtrustportalHelp ateammatemove theirticketforwardChangein payrollproviderReceived acompletedtypeformticketEMRRequestHit 50solvedticketsAnswer ateammate’squestionAnswer yourownquestionusingconfluenceLearnsomethingnewQuestionabout anauditFind aduplicateticketReferraltoSalesChangein FEINRequest anendo onHIG portal(EBC)Ask a questionin#service_peepsUpdateyoursubjectlineReceiveaGCSAT

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a shoutout for a teammate
  2. Referral to Sales
  3. Certificate request
  4. Answer your own question using confluence
  5. Question about an audit
  6. Add a dash user
  7. Answer a teammate’s question
  8. Hit 50 solved tickets
  9. Billing question
  10. Call a client to follow up
  11. Receive a GCSAT
  12. Ask a teammate a question
  13. Add a dash user
  14. Change in FEIN
  15. Learn something new
  16. Find a duplicate ticket
  17. Update your subject line
  18. Business name change
  19. EMR Request
  20. Request an endo on Amtrust portal
  21. State Add
  22. Ask a teammate a question
  23. Certificate request
  24. Business name change
  25. Change in payroll provider
  26. Request an endo on HIG portal (EBC)
  27. Call a client to follow up
  28. Received a completed typeform ticket
  29. Billing question
  30. Help a teammate move their ticket forward
  31. State Add
  32. Request an endo on Amtrust portal
  33. Help a teammate move their ticket forward
  34. Change in payroll provider
  35. Received a completed typeform ticket
  36. EMR Request
  37. Hit 50 solved tickets
  38. Answer a teammate’s question
  39. Answer your own question using confluence
  40. Learn something new
  41. Question about an audit
  42. Find a duplicate ticket
  43. Referral to Sales
  44. Change in FEIN
  45. Request an endo on HIG portal (EBC)
  46. Ask a question in #service_peeps
  47. Update your subject line
  48. Receive a GCSAT