Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Respect
Timeliness
Service level agreement
Customer satisfaction
Customer loyalty
Customer experience
Customer-centric
Customer interaction
Customer care
Professionalism
Customer needs
Service recovery
Customer retention
Service quality
Follow-up and follow-through
Customer relationship
Problem-solving skills
Effective communication
Customer feedback
Active listening
Empathy
First call resolution
Responsiveness
Service culture
Customer support
Personalization