Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Service quality
Customer support
Respect
Follow-up and follow-through
Active listening
Personalization
Empathy
Customer relationship
Customer satisfaction
Customer interaction
Responsiveness
Customer experience
Service recovery
Professionalism
Customer care
Timeliness
Customer-centric
Effective communication
Customer loyalty
Service level agreement
Problem-solving skills
First call resolution
Customer feedback
Customer retention
Customer needs
Service culture