Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Responsiveness
Customer support
Customer satisfaction
Timeliness
Customer relationship
Customer retention
Customer care
Personalization
Customer feedback
First call resolution
Service level agreement
Problem-solving skills
Follow-up and follow-through
Customer-centric
Customer experience
Service recovery
Service culture
Empathy
Professionalism
Active listening
Customer interaction
Customer needs
Service quality
Effective communication
Customer loyalty
Respect