Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer experience
Respect
Active listening
Customer satisfaction
First call resolution
Customer needs
Responsiveness
Service level agreement
Empathy
Customer care
Effective communication
Service quality
Customer retention
Customer support
Customer loyalty
Follow-up and follow-through
Problem-solving skills
Service recovery
Customer relationship
Customer interaction
Service culture
Professionalism
Timeliness
Personalization
Customer feedback
Customer-centric