First call resolution Timeliness Customer needs Customer support Customer care Effective communication Customer satisfaction Customer loyalty Service level agreement Problem- solving skills Customer- centric Active listening Customer relationship Service culture Service recovery Customer experience Professionalism Customer interaction Personalization Respect Customer retention Empathy Follow-up and follow- through Service quality Customer feedback Responsiveness First call resolution Timeliness Customer needs Customer support Customer care Effective communication Customer satisfaction Customer loyalty Service level agreement Problem- solving skills Customer- centric Active listening Customer relationship Service culture Service recovery Customer experience Professionalism Customer interaction Personalization Respect Customer retention Empathy Follow-up and follow- through Service quality Customer feedback Responsiveness
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
First call resolution
Timeliness
Customer needs
Customer support
Customer care
Effective communication
Customer satisfaction
Customer loyalty
Service level agreement
Problem-solving skills
Customer-centric
Active listening
Customer relationship
Service culture
Service recovery
Customer experience
Professionalism
Customer interaction
Personalization
Respect
Customer retention
Empathy
Follow-up and follow-through
Service quality
Customer feedback
Responsiveness