Add adashuserAsk a questionin#service_peepsStateAddBusinessnamechangeCall aclient tofollow upEMRRequestChangein payrollproviderLearnsomethingnewQuestionabout anauditRequestan endoon AmtrustportalHit 50solvedticketsReferraltoSalesFind aduplicateticketReceiveaGCSATChangein FEINAnswer yourownquestionusingconfluenceBillingquestionRequest anendo onHIG portal(EBC)CertificaterequestAsk ateammatea questionAnswer ateammate’squestionUpdateyoursubjectlineReceived acompletedtypeformticketHelp ateammatemove theirticketforwardAdd adashuserAsk a questionin#service_peepsStateAddBusinessnamechangeCall aclient tofollow upEMRRequestChangein payrollproviderLearnsomethingnewQuestionabout anauditRequestan endoon AmtrustportalHit 50solvedticketsReferraltoSalesFind aduplicateticketReceiveaGCSATChangein FEINAnswer yourownquestionusingconfluenceBillingquestionRequest anendo onHIG portal(EBC)CertificaterequestAsk ateammatea questionAnswer ateammate’squestionUpdateyoursubjectlineReceived acompletedtypeformticketHelp ateammatemove theirticketforward

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Add a dash user
  2. Ask a question in #service_peeps
  3. State Add
  4. Business name change
  5. Call a client to follow up
  6. EMR Request
  7. Change in payroll provider
  8. Learn something new
  9. Question about an audit
  10. Request an endo on Amtrust portal
  11. Hit 50 solved tickets
  12. Referral to Sales
  13. Find a duplicate ticket
  14. Receive a GCSAT
  15. Change in FEIN
  16. Answer your own question using confluence
  17. Billing question
  18. Request an endo on HIG portal (EBC)
  19. Certificate request
  20. Ask a teammate a question
  21. Answer a teammate’s question
  22. Update your subject line
  23. Received a completed typeform ticket
  24. Help a teammate move their ticket forward