EMRRequestAdd adashuserRequest anendo onHIG portal(EBC)ReferraltoSalesAnswer yourownquestionusingconfluenceQuestionabout anauditHit 50solvedticketsCertificaterequestBusinessnamechangeChangein payrollproviderUpdateyoursubjectlineRequestan endoon AmtrustportalChangein FEINBillingquestionHelp ateammatemove theirticketforwardReceiveaGCSATAsk ateammatea questionLearnsomethingnewAnswer ateammate’squestionFind aduplicateticketStateAddReceived acompletedtypeformticketCall aclient tofollow upAsk a questionin#service_peepsEMRRequestAdd adashuserRequest anendo onHIG portal(EBC)ReferraltoSalesAnswer yourownquestionusingconfluenceQuestionabout anauditHit 50solvedticketsCertificaterequestBusinessnamechangeChangein payrollproviderUpdateyoursubjectlineRequestan endoon AmtrustportalChangein FEINBillingquestionHelp ateammatemove theirticketforwardReceiveaGCSATAsk ateammatea questionLearnsomethingnewAnswer ateammate’squestionFind aduplicateticketStateAddReceived acompletedtypeformticketCall aclient tofollow upAsk a questionin#service_peeps

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. EMR Request
  2. Add a dash user
  3. Request an endo on HIG portal (EBC)
  4. Referral to Sales
  5. Answer your own question using confluence
  6. Question about an audit
  7. Hit 50 solved tickets
  8. Certificate request
  9. Business name change
  10. Change in payroll provider
  11. Update your subject line
  12. Request an endo on Amtrust portal
  13. Change in FEIN
  14. Billing question
  15. Help a teammate move their ticket forward
  16. Receive a GCSAT
  17. Ask a teammate a question
  18. Learn something new
  19. Answer a teammate’s question
  20. Find a duplicate ticket
  21. State Add
  22. Received a completed typeform ticket
  23. Call a client to follow up
  24. Ask a question in #service_peeps