Received acompletedtypeformticketAsk ateammatea questionBillingquestionRequestan endoon AmtrustportalHit 50solvedticketsUpdateyoursubjectlineCall aclient tofollow upChangein payrollproviderAsk a questionin#service_peepsReferraltoSalesAnswer ateammate’squestionFind aduplicateticketStateAddHelp ateammatemove theirticketforwardCertificaterequestEMRRequestChangein FEINBusinessnamechangeRequest anendo onHIG portal(EBC)LearnsomethingnewReceiveaGCSATQuestionabout anauditAnswer yourownquestionusingconfluenceAdd adashuserReceived acompletedtypeformticketAsk ateammatea questionBillingquestionRequestan endoon AmtrustportalHit 50solvedticketsUpdateyoursubjectlineCall aclient tofollow upChangein payrollproviderAsk a questionin#service_peepsReferraltoSalesAnswer ateammate’squestionFind aduplicateticketStateAddHelp ateammatemove theirticketforwardCertificaterequestEMRRequestChangein FEINBusinessnamechangeRequest anendo onHIG portal(EBC)LearnsomethingnewReceiveaGCSATQuestionabout anauditAnswer yourownquestionusingconfluenceAdd adashuser

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a completed typeform ticket
  2. Ask a teammate a question
  3. Billing question
  4. Request an endo on Amtrust portal
  5. Hit 50 solved tickets
  6. Update your subject line
  7. Call a client to follow up
  8. Change in payroll provider
  9. Ask a question in #service_peeps
  10. Referral to Sales
  11. Answer a teammate’s question
  12. Find a duplicate ticket
  13. State Add
  14. Help a teammate move their ticket forward
  15. Certificate request
  16. EMR Request
  17. Change in FEIN
  18. Business name change
  19. Request an endo on HIG portal (EBC)
  20. Learn something new
  21. Receive a GCSAT
  22. Question about an audit
  23. Answer your own question using confluence
  24. Add a dash user