Request anendo onHIG portal(EBC)ReceiveaGCSATBillingquestionChangein payrollproviderQuestionabout anauditLearnsomethingnewRequestan endoon AmtrustportalBusinessnamechangeReferraltoSalesEMRRequestHelp ateammatemove theirticketforwardAnswer ateammate’squestionStateAddFind aduplicateticketAsk a questionin#service_peepsCall aclient tofollow upAdd adashuserCertificaterequestHit 50solvedticketsAsk ateammatea questionUpdateyoursubjectlineReceived acompletedtypeformticketChangein FEINAnswer yourownquestionusingconfluenceRequest anendo onHIG portal(EBC)ReceiveaGCSATBillingquestionChangein payrollproviderQuestionabout anauditLearnsomethingnewRequestan endoon AmtrustportalBusinessnamechangeReferraltoSalesEMRRequestHelp ateammatemove theirticketforwardAnswer ateammate’squestionStateAddFind aduplicateticketAsk a questionin#service_peepsCall aclient tofollow upAdd adashuserCertificaterequestHit 50solvedticketsAsk ateammatea questionUpdateyoursubjectlineReceived acompletedtypeformticketChangein FEINAnswer yourownquestionusingconfluence

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Request an endo on HIG portal (EBC)
  2. Receive a GCSAT
  3. Billing question
  4. Change in payroll provider
  5. Question about an audit
  6. Learn something new
  7. Request an endo on Amtrust portal
  8. Business name change
  9. Referral to Sales
  10. EMR Request
  11. Help a teammate move their ticket forward
  12. Answer a teammate’s question
  13. State Add
  14. Find a duplicate ticket
  15. Ask a question in #service_peeps
  16. Call a client to follow up
  17. Add a dash user
  18. Certificate request
  19. Hit 50 solved tickets
  20. Ask a teammate a question
  21. Update your subject line
  22. Received a completed typeform ticket
  23. Change in FEIN
  24. Answer your own question using confluence