Request anendo onHIG portal(EBC)BusinessnamechangeAnswer ateammate’squestionEMRRequestCall aclient tofollow upReceiveaGCSATLearnsomethingnewCertificaterequestUpdateyoursubjectlineAnswer yourownquestionusingconfluenceFind aduplicateticketAsk a questionin#service_peepsQuestionabout anauditHelp ateammatemove theirticketforwardChangein FEINReceived acompletedtypeformticketChangein payrollproviderRequestan endoon AmtrustportalStateAddReferraltoSalesAsk ateammatea questionBillingquestionAdd adashuserHit 50solvedticketsRequest anendo onHIG portal(EBC)BusinessnamechangeAnswer ateammate’squestionEMRRequestCall aclient tofollow upReceiveaGCSATLearnsomethingnewCertificaterequestUpdateyoursubjectlineAnswer yourownquestionusingconfluenceFind aduplicateticketAsk a questionin#service_peepsQuestionabout anauditHelp ateammatemove theirticketforwardChangein FEINReceived acompletedtypeformticketChangein payrollproviderRequestan endoon AmtrustportalStateAddReferraltoSalesAsk ateammatea questionBillingquestionAdd adashuserHit 50solvedtickets

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Request an endo on HIG portal (EBC)
  2. Business name change
  3. Answer a teammate’s question
  4. EMR Request
  5. Call a client to follow up
  6. Receive a GCSAT
  7. Learn something new
  8. Certificate request
  9. Update your subject line
  10. Answer your own question using confluence
  11. Find a duplicate ticket
  12. Ask a question in #service_peeps
  13. Question about an audit
  14. Help a teammate move their ticket forward
  15. Change in FEIN
  16. Received a completed typeform ticket
  17. Change in payroll provider
  18. Request an endo on Amtrust portal
  19. State Add
  20. Referral to Sales
  21. Ask a teammate a question
  22. Billing question
  23. Add a dash user
  24. Hit 50 solved tickets