Questionabout anauditHit 50solvedticketsEMRRequestAnswer yourownquestionusingconfluenceAdd adashuserReceiveaGCSATHelp ateammatemove theirticketforwardUpdateyoursubjectlineAsk a questionin#service_peepsLearnsomethingnewCertificaterequestFind aduplicateticketCall aclient tofollow upBillingquestionStateAddRequestan endoon AmtrustportalAnswer ateammate’squestionAsk ateammatea questionChangein FEINReferraltoSalesRequest anendo onHIG portal(EBC)Changein payrollproviderBusinessnamechangeReceived acompletedtypeformticketQuestionabout anauditHit 50solvedticketsEMRRequestAnswer yourownquestionusingconfluenceAdd adashuserReceiveaGCSATHelp ateammatemove theirticketforwardUpdateyoursubjectlineAsk a questionin#service_peepsLearnsomethingnewCertificaterequestFind aduplicateticketCall aclient tofollow upBillingquestionStateAddRequestan endoon AmtrustportalAnswer ateammate’squestionAsk ateammatea questionChangein FEINReferraltoSalesRequest anendo onHIG portal(EBC)Changein payrollproviderBusinessnamechangeReceived acompletedtypeformticket

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Question about an audit
  2. Hit 50 solved tickets
  3. EMR Request
  4. Answer your own question using confluence
  5. Add a dash user
  6. Receive a GCSAT
  7. Help a teammate move their ticket forward
  8. Update your subject line
  9. Ask a question in #service_peeps
  10. Learn something new
  11. Certificate request
  12. Find a duplicate ticket
  13. Call a client to follow up
  14. Billing question
  15. State Add
  16. Request an endo on Amtrust portal
  17. Answer a teammate’s question
  18. Ask a teammate a question
  19. Change in FEIN
  20. Referral to Sales
  21. Request an endo on HIG portal (EBC)
  22. Change in payroll provider
  23. Business name change
  24. Received a completed typeform ticket