UpdateyoursubjectlineLearnsomethingnewChangein payrollproviderReferraltoSalesChangein FEINReceived acompletedtypeformticketAnswer ateammate’squestionHelp ateammatemove theirticketforwardAnswer yourownquestionusingconfluenceCall aclient tofollow upAdd adashuserStateAddRequest anendo onHIG portal(EBC)Ask a questionin#service_peepsFind aduplicateticketAsk ateammatea questionBillingquestionQuestionabout anauditRequestan endoon AmtrustportalHit 50solvedticketsReceiveaGCSATCertificaterequestEMRRequestBusinessnamechangeUpdateyoursubjectlineLearnsomethingnewChangein payrollproviderReferraltoSalesChangein FEINReceived acompletedtypeformticketAnswer ateammate’squestionHelp ateammatemove theirticketforwardAnswer yourownquestionusingconfluenceCall aclient tofollow upAdd adashuserStateAddRequest anendo onHIG portal(EBC)Ask a questionin#service_peepsFind aduplicateticketAsk ateammatea questionBillingquestionQuestionabout anauditRequestan endoon AmtrustportalHit 50solvedticketsReceiveaGCSATCertificaterequestEMRRequestBusinessnamechange

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update your subject line
  2. Learn something new
  3. Change in payroll provider
  4. Referral to Sales
  5. Change in FEIN
  6. Received a completed typeform ticket
  7. Answer a teammate’s question
  8. Help a teammate move their ticket forward
  9. Answer your own question using confluence
  10. Call a client to follow up
  11. Add a dash user
  12. State Add
  13. Request an endo on HIG portal (EBC)
  14. Ask a question in #service_peeps
  15. Find a duplicate ticket
  16. Ask a teammate a question
  17. Billing question
  18. Question about an audit
  19. Request an endo on Amtrust portal
  20. Hit 50 solved tickets
  21. Receive a GCSAT
  22. Certificate request
  23. EMR Request
  24. Business name change