Received acompletedtypeformticketAdd adashuserStateAddChangein payrollproviderRequest anendo onHIG portal(EBC)Find aduplicateticketAsk ateammatea questionRequestan endoon AmtrustportalBillingquestionEMRRequestAnswer ateammate’squestionChangein FEINCall aclient tofollow upHelp ateammatemove theirticketforwardQuestionabout anauditLearnsomethingnewReceiveaGCSATBusinessnamechangeAnswer yourownquestionusingconfluenceCertificaterequestAsk a questionin#service_peepsHit 50solvedticketsUpdateyoursubjectlineReferraltoSalesReceived acompletedtypeformticketAdd adashuserStateAddChangein payrollproviderRequest anendo onHIG portal(EBC)Find aduplicateticketAsk ateammatea questionRequestan endoon AmtrustportalBillingquestionEMRRequestAnswer ateammate’squestionChangein FEINCall aclient tofollow upHelp ateammatemove theirticketforwardQuestionabout anauditLearnsomethingnewReceiveaGCSATBusinessnamechangeAnswer yourownquestionusingconfluenceCertificaterequestAsk a questionin#service_peepsHit 50solvedticketsUpdateyoursubjectlineReferraltoSales

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a completed typeform ticket
  2. Add a dash user
  3. State Add
  4. Change in payroll provider
  5. Request an endo on HIG portal (EBC)
  6. Find a duplicate ticket
  7. Ask a teammate a question
  8. Request an endo on Amtrust portal
  9. Billing question
  10. EMR Request
  11. Answer a teammate’s question
  12. Change in FEIN
  13. Call a client to follow up
  14. Help a teammate move their ticket forward
  15. Question about an audit
  16. Learn something new
  17. Receive a GCSAT
  18. Business name change
  19. Answer your own question using confluence
  20. Certificate request
  21. Ask a question in #service_peeps
  22. Hit 50 solved tickets
  23. Update your subject line
  24. Referral to Sales