BillingquestionCertificaterequestReceiveaGCSATRequestan endoon AmtrustportalChangein payrollproviderQuestionabout anauditUpdateyoursubjectlineAsk a questionin#service_peepsStateAddEMRRequestReceived acompletedtypeformticketCall aclient tofollow upReferraltoSalesChangein FEINHit 50solvedticketsAsk ateammatea questionFind aduplicateticketRequest anendo onHIG portal(EBC)Answer ateammate’squestionHelp ateammatemove theirticketforwardAdd adashuserAnswer yourownquestionusingconfluenceBusinessnamechangeLearnsomethingnewBillingquestionCertificaterequestReceiveaGCSATRequestan endoon AmtrustportalChangein payrollproviderQuestionabout anauditUpdateyoursubjectlineAsk a questionin#service_peepsStateAddEMRRequestReceived acompletedtypeformticketCall aclient tofollow upReferraltoSalesChangein FEINHit 50solvedticketsAsk ateammatea questionFind aduplicateticketRequest anendo onHIG portal(EBC)Answer ateammate’squestionHelp ateammatemove theirticketforwardAdd adashuserAnswer yourownquestionusingconfluenceBusinessnamechangeLearnsomethingnew

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Billing question
  2. Certificate request
  3. Receive a GCSAT
  4. Request an endo on Amtrust portal
  5. Change in payroll provider
  6. Question about an audit
  7. Update your subject line
  8. Ask a question in #service_peeps
  9. State Add
  10. EMR Request
  11. Received a completed typeform ticket
  12. Call a client to follow up
  13. Referral to Sales
  14. Change in FEIN
  15. Hit 50 solved tickets
  16. Ask a teammate a question
  17. Find a duplicate ticket
  18. Request an endo on HIG portal (EBC)
  19. Answer a teammate’s question
  20. Help a teammate move their ticket forward
  21. Add a dash user
  22. Answer your own question using confluence
  23. Business name change
  24. Learn something new