Ask ateammatea questionHelp ateammatemove theirticketforwardReceiveaGCSATAnswer yourownquestionusingconfluenceAdd adashuserAsk a questionin#service_peepsQuestionabout anauditRequestan endoon AmtrustportalBusinessnamechangeHit 50solvedticketsBillingquestionChangein FEINCall aclient tofollow upRequest anendo onHIG portal(EBC)CertificaterequestAnswer ateammate’squestionFind aduplicateticketReceived acompletedtypeformticketReferraltoSalesChangein payrollproviderStateAddEMRRequestUpdateyoursubjectlineLearnsomethingnewAsk ateammatea questionHelp ateammatemove theirticketforwardReceiveaGCSATAnswer yourownquestionusingconfluenceAdd adashuserAsk a questionin#service_peepsQuestionabout anauditRequestan endoon AmtrustportalBusinessnamechangeHit 50solvedticketsBillingquestionChangein FEINCall aclient tofollow upRequest anendo onHIG portal(EBC)CertificaterequestAnswer ateammate’squestionFind aduplicateticketReceived acompletedtypeformticketReferraltoSalesChangein payrollproviderStateAddEMRRequestUpdateyoursubjectlineLearnsomethingnew

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask a teammate a question
  2. Help a teammate move their ticket forward
  3. Receive a GCSAT
  4. Answer your own question using confluence
  5. Add a dash user
  6. Ask a question in #service_peeps
  7. Question about an audit
  8. Request an endo on Amtrust portal
  9. Business name change
  10. Hit 50 solved tickets
  11. Billing question
  12. Change in FEIN
  13. Call a client to follow up
  14. Request an endo on HIG portal (EBC)
  15. Certificate request
  16. Answer a teammate’s question
  17. Find a duplicate ticket
  18. Received a completed typeform ticket
  19. Referral to Sales
  20. Change in payroll provider
  21. State Add
  22. EMR Request
  23. Update your subject line
  24. Learn something new