Someoneon the teamis wearingNEXT gearIssue aNEXTpolicyClaim 14 opps(P&C) or 40individualquotes (WC)by 12Claim anaccount thatis an industryyou’reunfamiliar withShare a funinsurancefact withyourneighborDo acartwheelin front ofthe teamQuote anaccount wherean owner hasthe same nameas someone onthe teamQuote orissue anon-profitAnswer ateammatesquestionSubmit aquote ineachcarrierQuote orissue alocalbusinessQuote a10+locationaccountQuote orissue anaccount witha premiumover $10KQuoteowneronlyQuote anaccountwhere everycarrier quotedapprovesSomeone onthe teamuses theAMT downemojiMulti-locationaccountEmail orcall anunderwriterGet thequeue to 0(issuanceor quoting)!Answer aquestion inthe p-and-c-help-lineslack channelQuoteon directbillQuote orissue anaccount witha premiumunder $300Tellsomeoneon the teama funny jokeAsk asales repa questionin personSomeoneon the teamis wearingNEXT gearIssue aNEXTpolicyClaim 14 opps(P&C) or 40individualquotes (WC)by 12Claim anaccount thatis an industryyou’reunfamiliar withShare a funinsurancefact withyourneighborDo acartwheelin front ofthe teamQuote anaccount wherean owner hasthe same nameas someone onthe teamQuote orissue anon-profitAnswer ateammatesquestionSubmit aquote ineachcarrierQuote orissue alocalbusinessQuote a10+locationaccountQuote orissue anaccount witha premiumover $10KQuoteowneronlyQuote anaccountwhere everycarrier quotedapprovesSomeone onthe teamuses theAMT downemojiMulti-locationaccountEmail orcall anunderwriterGet thequeue to 0(issuanceor quoting)!Answer aquestion inthe p-and-c-help-lineslack channelQuoteon directbillQuote orissue anaccount witha premiumunder $300Tellsomeoneon the teama funny jokeAsk asales repa questionin person

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone on the team is wearing NEXT gear
  2. Issue a NEXT policy
  3. Claim 14 opps (P&C) or 40 individual quotes (WC) by 12
  4. Claim an account that is an industry you’re unfamiliar with
  5. Share a fun insurance fact with your neighbor
  6. Do a cartwheel in front of the team
  7. Quote an account where an owner has the same name as someone on the team
  8. Quote or issue a non-profit
  9. Answer a teammates question
  10. Submit a quote in each carrier
  11. Quote or issue a local business
  12. Quote a 10+ location account
  13. Quote or issue an account with a premium over $10K
  14. Quote owner only
  15. Quote an account where every carrier quoted approves
  16. Someone on the team uses the AMT down emoji
  17. Multi-location account
  18. Email or call an underwriter
  19. Get the queue to 0 (issuance or quoting)!
  20. Answer a question in the p-and-c-help-line slack channel
  21. Quote on direct bill
  22. Quote or issue an account with a premium under $300
  23. Tell someone on the team a funny joke
  24. Ask a sales rep a question in person