Share a funinsurancefact withyourneighborMulti-locationaccountEmail orcall anunderwriterSomeoneon the teamis wearingNEXT gearQuote orissue alocalbusinessQuote a10+locationaccountQuoteon directbillClaim anaccount thatis an industryyou’reunfamiliar withAnswer ateammatesquestionClaim 14 opps(P&C) or 40individualquotes (WC)by 12Issue aNEXTpolicyQuote orissue anaccount witha premiumunder $300Quote anaccount wherean owner hasthe same nameas someone onthe teamTellsomeoneon the teama funny jokeQuoteowneronlyDo acartwheelin front ofthe teamAnswer aquestion inthe p-and-c-help-lineslack channelSomeone onthe teamuses theAMT downemojiSubmit aquote ineachcarrierQuote orissue anon-profitQuote orissue anaccount witha premiumover $10KAsk asales repa questionin personQuote anaccountwhere everycarrier quotedapprovesGet thequeue to 0(issuanceor quoting)!Share a funinsurancefact withyourneighborMulti-locationaccountEmail orcall anunderwriterSomeoneon the teamis wearingNEXT gearQuote orissue alocalbusinessQuote a10+locationaccountQuoteon directbillClaim anaccount thatis an industryyou’reunfamiliar withAnswer ateammatesquestionClaim 14 opps(P&C) or 40individualquotes (WC)by 12Issue aNEXTpolicyQuote orissue anaccount witha premiumunder $300Quote anaccount wherean owner hasthe same nameas someone onthe teamTellsomeoneon the teama funny jokeQuoteowneronlyDo acartwheelin front ofthe teamAnswer aquestion inthe p-and-c-help-lineslack channelSomeone onthe teamuses theAMT downemojiSubmit aquote ineachcarrierQuote orissue anon-profitQuote orissue anaccount witha premiumover $10KAsk asales repa questionin personQuote anaccountwhere everycarrier quotedapprovesGet thequeue to 0(issuanceor quoting)!

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Share a fun insurance fact with your neighbor
  2. Multi-location account
  3. Email or call an underwriter
  4. Someone on the team is wearing NEXT gear
  5. Quote or issue a local business
  6. Quote a 10+ location account
  7. Quote on direct bill
  8. Claim an account that is an industry you’re unfamiliar with
  9. Answer a teammates question
  10. Claim 14 opps (P&C) or 40 individual quotes (WC) by 12
  11. Issue a NEXT policy
  12. Quote or issue an account with a premium under $300
  13. Quote an account where an owner has the same name as someone on the team
  14. Tell someone on the team a funny joke
  15. Quote owner only
  16. Do a cartwheel in front of the team
  17. Answer a question in the p-and-c-help-line slack channel
  18. Someone on the team uses the AMT down emoji
  19. Submit a quote in each carrier
  20. Quote or issue a non-profit
  21. Quote or issue an account with a premium over $10K
  22. Ask a sales rep a question in person
  23. Quote an account where every carrier quoted approves
  24. Get the queue to 0 (issuance or quoting)!