Quote a10+locationaccountClaim 14 opps(P&C) or 40individualquotes (WC)by 12Someone onthe teamuses theAMT downemojiMulti-locationaccountQuote anaccount wherean owner hasthe same nameas someone onthe teamQuote orissue anon-profitClaim anaccount thatis an industryyou’reunfamiliar withQuoteowneronlySomeoneon the teamis wearingNEXT gearShare a funinsurancefact withyourneighborDo acartwheelin front ofthe teamQuote orissue anaccount witha premiumunder $300Email orcall anunderwriterAsk asales repa questionin personSubmit aquote ineachcarrierQuote anaccountwhere everycarrier quotedapprovesAnswer aquestion inthe p-and-c-help-lineslack channelAnswer ateammatesquestionTellsomeoneon the teama funny jokeQuote orissue alocalbusinessIssue aNEXTpolicyGet thequeue to 0(issuanceor quoting)!Quote orissue anaccount witha premiumover $10KQuoteon directbillQuote a10+locationaccountClaim 14 opps(P&C) or 40individualquotes (WC)by 12Someone onthe teamuses theAMT downemojiMulti-locationaccountQuote anaccount wherean owner hasthe same nameas someone onthe teamQuote orissue anon-profitClaim anaccount thatis an industryyou’reunfamiliar withQuoteowneronlySomeoneon the teamis wearingNEXT gearShare a funinsurancefact withyourneighborDo acartwheelin front ofthe teamQuote orissue anaccount witha premiumunder $300Email orcall anunderwriterAsk asales repa questionin personSubmit aquote ineachcarrierQuote anaccountwhere everycarrier quotedapprovesAnswer aquestion inthe p-and-c-help-lineslack channelAnswer ateammatesquestionTellsomeoneon the teama funny jokeQuote orissue alocalbusinessIssue aNEXTpolicyGet thequeue to 0(issuanceor quoting)!Quote orissue anaccount witha premiumover $10KQuoteon directbill

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quote a 10+ location account
  2. Claim 14 opps (P&C) or 40 individual quotes (WC) by 12
  3. Someone on the team uses the AMT down emoji
  4. Multi-location account
  5. Quote an account where an owner has the same name as someone on the team
  6. Quote or issue a non-profit
  7. Claim an account that is an industry you’re unfamiliar with
  8. Quote owner only
  9. Someone on the team is wearing NEXT gear
  10. Share a fun insurance fact with your neighbor
  11. Do a cartwheel in front of the team
  12. Quote or issue an account with a premium under $300
  13. Email or call an underwriter
  14. Ask a sales rep a question in person
  15. Submit a quote in each carrier
  16. Quote an account where every carrier quoted approves
  17. Answer a question in the p-and-c-help-line slack channel
  18. Answer a teammates question
  19. Tell someone on the team a funny joke
  20. Quote or issue a local business
  21. Issue a NEXT policy
  22. Get the queue to 0 (issuance or quoting)!
  23. Quote or issue an account with a premium over $10K
  24. Quote on direct bill