Do acartwheelin front ofthe teamQuoteon directbillQuote orissue anaccount witha premiumover $10KGet thequeue to 0(issuanceor quoting)!Issue aNEXTpolicyAnswer aquestion inthe p-and-c-help-lineslack channelQuote orissue anaccount witha premiumunder $300Share a funinsurancefact withyourneighborSomeone onthe teamuses theAMT downemojiQuote anaccount wherean owner hasthe same nameas someone onthe teamQuoteowneronlyQuote a10+locationaccountSomeoneon the teamis wearingNEXT gearQuote orissue alocalbusinessSubmit aquote ineachcarrierQuote anaccountwhere everycarrier quotedapprovesMulti-locationaccountAsk asales repa questionin personTellsomeoneon the teama funny jokeClaim anaccount thatis an industryyou’reunfamiliar withClaim 14 opps(P&C) or 40individualquotes (WC)by 12Answer ateammatesquestionQuote orissue anon-profitEmail orcall anunderwriterDo acartwheelin front ofthe teamQuoteon directbillQuote orissue anaccount witha premiumover $10KGet thequeue to 0(issuanceor quoting)!Issue aNEXTpolicyAnswer aquestion inthe p-and-c-help-lineslack channelQuote orissue anaccount witha premiumunder $300Share a funinsurancefact withyourneighborSomeone onthe teamuses theAMT downemojiQuote anaccount wherean owner hasthe same nameas someone onthe teamQuoteowneronlyQuote a10+locationaccountSomeoneon the teamis wearingNEXT gearQuote orissue alocalbusinessSubmit aquote ineachcarrierQuote anaccountwhere everycarrier quotedapprovesMulti-locationaccountAsk asales repa questionin personTellsomeoneon the teama funny jokeClaim anaccount thatis an industryyou’reunfamiliar withClaim 14 opps(P&C) or 40individualquotes (WC)by 12Answer ateammatesquestionQuote orissue anon-profitEmail orcall anunderwriter

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do a cartwheel in front of the team
  2. Quote on direct bill
  3. Quote or issue an account with a premium over $10K
  4. Get the queue to 0 (issuance or quoting)!
  5. Issue a NEXT policy
  6. Answer a question in the p-and-c-help-line slack channel
  7. Quote or issue an account with a premium under $300
  8. Share a fun insurance fact with your neighbor
  9. Someone on the team uses the AMT down emoji
  10. Quote an account where an owner has the same name as someone on the team
  11. Quote owner only
  12. Quote a 10+ location account
  13. Someone on the team is wearing NEXT gear
  14. Quote or issue a local business
  15. Submit a quote in each carrier
  16. Quote an account where every carrier quoted approves
  17. Multi-location account
  18. Ask a sales rep a question in person
  19. Tell someone on the team a funny joke
  20. Claim an account that is an industry you’re unfamiliar with
  21. Claim 14 opps (P&C) or 40 individual quotes (WC) by 12
  22. Answer a teammates question
  23. Quote or issue a non-profit
  24. Email or call an underwriter