Quote orissue anon-profitQuote orissue anaccount witha premiumover $10KQuote anaccountwhere everycarrier quotedapprovesClaim anaccount thatis an industryyou’reunfamiliar withShare a funinsurancefact withyourneighborIssue aNEXTpolicySomeoneon the teamis wearingNEXT gearQuote orissue anaccount witha premiumunder $300Claim 14 opps(P&C) or 40individualquotes (WC)by 12QuoteowneronlyAsk asales repa questionin personAnswer ateammatesquestionAnswer aquestion inthe p-and-c-help-lineslack channelQuote orissue alocalbusinessQuote anaccount wherean owner hasthe same nameas someone onthe teamSubmit aquote ineachcarrierEmail orcall anunderwriterTellsomeoneon the teama funny jokeMulti-locationaccountQuoteon directbillGet thequeue to 0(issuanceor quoting)!Someone onthe teamuses theAMT downemojiQuote a10+locationaccountDo acartwheelin front ofthe teamQuote orissue anon-profitQuote orissue anaccount witha premiumover $10KQuote anaccountwhere everycarrier quotedapprovesClaim anaccount thatis an industryyou’reunfamiliar withShare a funinsurancefact withyourneighborIssue aNEXTpolicySomeoneon the teamis wearingNEXT gearQuote orissue anaccount witha premiumunder $300Claim 14 opps(P&C) or 40individualquotes (WC)by 12QuoteowneronlyAsk asales repa questionin personAnswer ateammatesquestionAnswer aquestion inthe p-and-c-help-lineslack channelQuote orissue alocalbusinessQuote anaccount wherean owner hasthe same nameas someone onthe teamSubmit aquote ineachcarrierEmail orcall anunderwriterTellsomeoneon the teama funny jokeMulti-locationaccountQuoteon directbillGet thequeue to 0(issuanceor quoting)!Someone onthe teamuses theAMT downemojiQuote a10+locationaccountDo acartwheelin front ofthe team

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quote or issue a non-profit
  2. Quote or issue an account with a premium over $10K
  3. Quote an account where every carrier quoted approves
  4. Claim an account that is an industry you’re unfamiliar with
  5. Share a fun insurance fact with your neighbor
  6. Issue a NEXT policy
  7. Someone on the team is wearing NEXT gear
  8. Quote or issue an account with a premium under $300
  9. Claim 14 opps (P&C) or 40 individual quotes (WC) by 12
  10. Quote owner only
  11. Ask a sales rep a question in person
  12. Answer a teammates question
  13. Answer a question in the p-and-c-help-line slack channel
  14. Quote or issue a local business
  15. Quote an account where an owner has the same name as someone on the team
  16. Submit a quote in each carrier
  17. Email or call an underwriter
  18. Tell someone on the team a funny joke
  19. Multi-location account
  20. Quote on direct bill
  21. Get the queue to 0 (issuance or quoting)!
  22. Someone on the team uses the AMT down emoji
  23. Quote a 10+ location account
  24. Do a cartwheel in front of the team