QuoteowneronlyQuote orissue anaccount witha premiumunder $300Multi-locationaccountSomeoneon the teamis wearingNEXT gearClaim anaccount thatis an industryyou’reunfamiliar withAsk asales repa questionin personQuote anaccountwhere everycarrier quotedapprovesGet thequeue to 0(issuanceor quoting)!Tellsomeoneon the teama funny jokeIssue aNEXTpolicyClaim 14 opps(P&C) or 40individualquotes (WC)by 12Quote anaccount wherean owner hasthe same nameas someone onthe teamEmail orcall anunderwriterDo acartwheelin front ofthe teamAnswer aquestion inthe p-and-c-help-lineslack channelQuote orissue anon-profitQuote orissue alocalbusinessShare a funinsurancefact withyourneighborAnswer ateammatesquestionQuoteon directbillSomeone onthe teamuses theAMT downemojiQuote a10+locationaccountQuote orissue anaccount witha premiumover $10KSubmit aquote ineachcarrierQuoteowneronlyQuote orissue anaccount witha premiumunder $300Multi-locationaccountSomeoneon the teamis wearingNEXT gearClaim anaccount thatis an industryyou’reunfamiliar withAsk asales repa questionin personQuote anaccountwhere everycarrier quotedapprovesGet thequeue to 0(issuanceor quoting)!Tellsomeoneon the teama funny jokeIssue aNEXTpolicyClaim 14 opps(P&C) or 40individualquotes (WC)by 12Quote anaccount wherean owner hasthe same nameas someone onthe teamEmail orcall anunderwriterDo acartwheelin front ofthe teamAnswer aquestion inthe p-and-c-help-lineslack channelQuote orissue anon-profitQuote orissue alocalbusinessShare a funinsurancefact withyourneighborAnswer ateammatesquestionQuoteon directbillSomeone onthe teamuses theAMT downemojiQuote a10+locationaccountQuote orissue anaccount witha premiumover $10KSubmit aquote ineachcarrier

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quote owner only
  2. Quote or issue an account with a premium under $300
  3. Multi-location account
  4. Someone on the team is wearing NEXT gear
  5. Claim an account that is an industry you’re unfamiliar with
  6. Ask a sales rep a question in person
  7. Quote an account where every carrier quoted approves
  8. Get the queue to 0 (issuance or quoting)!
  9. Tell someone on the team a funny joke
  10. Issue a NEXT policy
  11. Claim 14 opps (P&C) or 40 individual quotes (WC) by 12
  12. Quote an account where an owner has the same name as someone on the team
  13. Email or call an underwriter
  14. Do a cartwheel in front of the team
  15. Answer a question in the p-and-c-help-line slack channel
  16. Quote or issue a non-profit
  17. Quote or issue a local business
  18. Share a fun insurance fact with your neighbor
  19. Answer a teammates question
  20. Quote on direct bill
  21. Someone on the team uses the AMT down emoji
  22. Quote a 10+ location account
  23. Quote or issue an account with a premium over $10K
  24. Submit a quote in each carrier