Issue aNEXTpolicyDo acartwheelin front ofthe teamQuote a10+locationaccountQuoteowneronlyGet thequeue to 0(issuanceor quoting)!Claim anaccount thatis an industryyou’reunfamiliar withQuote anaccountwhere everycarrier quotedapprovesShare a funinsurancefact withyourneighborQuote orissue anon-profitSomeone onthe teamuses theAMT downemojiQuote orissue alocalbusinessAnswer ateammatesquestionClaim 14 opps(P&C) or 40individualquotes (WC)by 12Tellsomeoneon the teama funny jokeQuote orissue anaccount witha premiumover $10KMulti-locationaccountSubmit aquote ineachcarrierQuote anaccount wherean owner hasthe same nameas someone onthe teamQuote orissue anaccount witha premiumunder $300Someoneon the teamis wearingNEXT gearEmail orcall anunderwriterAnswer aquestion inthe p-and-c-help-lineslack channelAsk asales repa questionin personQuoteon directbillIssue aNEXTpolicyDo acartwheelin front ofthe teamQuote a10+locationaccountQuoteowneronlyGet thequeue to 0(issuanceor quoting)!Claim anaccount thatis an industryyou’reunfamiliar withQuote anaccountwhere everycarrier quotedapprovesShare a funinsurancefact withyourneighborQuote orissue anon-profitSomeone onthe teamuses theAMT downemojiQuote orissue alocalbusinessAnswer ateammatesquestionClaim 14 opps(P&C) or 40individualquotes (WC)by 12Tellsomeoneon the teama funny jokeQuote orissue anaccount witha premiumover $10KMulti-locationaccountSubmit aquote ineachcarrierQuote anaccount wherean owner hasthe same nameas someone onthe teamQuote orissue anaccount witha premiumunder $300Someoneon the teamis wearingNEXT gearEmail orcall anunderwriterAnswer aquestion inthe p-and-c-help-lineslack channelAsk asales repa questionin personQuoteon directbill

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Issue a NEXT policy
  2. Do a cartwheel in front of the team
  3. Quote a 10+ location account
  4. Quote owner only
  5. Get the queue to 0 (issuance or quoting)!
  6. Claim an account that is an industry you’re unfamiliar with
  7. Quote an account where every carrier quoted approves
  8. Share a fun insurance fact with your neighbor
  9. Quote or issue a non-profit
  10. Someone on the team uses the AMT down emoji
  11. Quote or issue a local business
  12. Answer a teammates question
  13. Claim 14 opps (P&C) or 40 individual quotes (WC) by 12
  14. Tell someone on the team a funny joke
  15. Quote or issue an account with a premium over $10K
  16. Multi-location account
  17. Submit a quote in each carrier
  18. Quote an account where an owner has the same name as someone on the team
  19. Quote or issue an account with a premium under $300
  20. Someone on the team is wearing NEXT gear
  21. Email or call an underwriter
  22. Answer a question in the p-and-c-help-line slack channel
  23. Ask a sales rep a question in person
  24. Quote on direct bill