Quote anaccount wherean owner hasthe same nameas someone onthe teamEmail orcall anunderwriterAnswer aquestion inthe p-and-c-help-lineslack channelAsk asales repa questionin personSomeoneon the teamis wearingNEXT gearQuote orissue anon-profitSubmit aquote ineachcarrierQuote a10+locationaccountMulti-locationaccountQuoteowneronlyQuote orissue anaccount witha premiumover $10KGet thequeue to 0(issuanceor quoting)!Quote orissue alocalbusinessDo acartwheelin front ofthe teamShare a funinsurancefact withyourneighborSomeone onthe teamuses theAMT downemojiTellsomeoneon the teama funny jokeQuote orissue anaccount witha premiumunder $300Quote anaccountwhere everycarrier quotedapprovesQuoteon directbillClaim 14 opps(P&C) or 40individualquotes (WC)by 12Claim anaccount thatis an industryyou’reunfamiliar withIssue aNEXTpolicyAnswer ateammatesquestionQuote anaccount wherean owner hasthe same nameas someone onthe teamEmail orcall anunderwriterAnswer aquestion inthe p-and-c-help-lineslack channelAsk asales repa questionin personSomeoneon the teamis wearingNEXT gearQuote orissue anon-profitSubmit aquote ineachcarrierQuote a10+locationaccountMulti-locationaccountQuoteowneronlyQuote orissue anaccount witha premiumover $10KGet thequeue to 0(issuanceor quoting)!Quote orissue alocalbusinessDo acartwheelin front ofthe teamShare a funinsurancefact withyourneighborSomeone onthe teamuses theAMT downemojiTellsomeoneon the teama funny jokeQuote orissue anaccount witha premiumunder $300Quote anaccountwhere everycarrier quotedapprovesQuoteon directbillClaim 14 opps(P&C) or 40individualquotes (WC)by 12Claim anaccount thatis an industryyou’reunfamiliar withIssue aNEXTpolicyAnswer ateammatesquestion

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quote an account where an owner has the same name as someone on the team
  2. Email or call an underwriter
  3. Answer a question in the p-and-c-help-line slack channel
  4. Ask a sales rep a question in person
  5. Someone on the team is wearing NEXT gear
  6. Quote or issue a non-profit
  7. Submit a quote in each carrier
  8. Quote a 10+ location account
  9. Multi-location account
  10. Quote owner only
  11. Quote or issue an account with a premium over $10K
  12. Get the queue to 0 (issuance or quoting)!
  13. Quote or issue a local business
  14. Do a cartwheel in front of the team
  15. Share a fun insurance fact with your neighbor
  16. Someone on the team uses the AMT down emoji
  17. Tell someone on the team a funny joke
  18. Quote or issue an account with a premium under $300
  19. Quote an account where every carrier quoted approves
  20. Quote on direct bill
  21. Claim 14 opps (P&C) or 40 individual quotes (WC) by 12
  22. Claim an account that is an industry you’re unfamiliar with
  23. Issue a NEXT policy
  24. Answer a teammates question