Send allCarrierVarianceEndorsementsassignedCompletea GAPCheck forFLexemptionAnswer yourownquestionusingconfluenceAnswer aquestionin OpsChit ChatComplete 15ExpirationReportentriesPartnerchangeReassignanemployeeCreateaNODLRunSuspenseEndorsea policyfor payrollIncludeanofficerHave acustomerreply with agood CSATcommentSwitchto DBSend aDocusignor LPRChangein FEINClosea BORsetupComplete 5late payrollnoticeticketsSales &SetupCertificaterequestUse theIntuitDiagnostictoolLearnsomethingnewAdd orRenew apolicy inEPICExplainPAYGAnswer aquestion inthe MidTermVarianceChannelSend allCarrierVarianceEndorsementsassignedCompletea GAPCheck forFLexemptionAnswer yourownquestionusingconfluenceAnswer aquestionin OpsChit ChatComplete 15ExpirationReportentriesPartnerchangeReassignanemployeeCreateaNODLRunSuspenseEndorsea policyfor payrollIncludeanofficerHave acustomerreply with agood CSATcommentSwitchto DBSend aDocusignor LPRChangein FEINClosea BORsetupComplete 5late payrollnoticeticketsSales &SetupCertificaterequestUse theIntuitDiagnostictoolLearnsomethingnewAdd orRenew apolicy inEPICExplainPAYGAnswer aquestion inthe MidTermVarianceChannel

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send all Carrier Variance Endorsements assigned
  2. Complete a GAP
  3. Check for FL exemption
  4. Answer your own question using confluence
  5. Answer a question in Ops Chit Chat
  6. Complete 15 Expiration Report entries
  7. Partner change
  8. Reassign an employee
  9. Create a NODL
  10. Run Suspense
  11. Endorse a policy for payroll
  12. Include an officer
  13. Have a customer reply with a good CSAT comment
  14. Switch to DB
  15. Send a Docusign or LPR
  16. Change in FEIN
  17. Close a BOR setup
  18. Complete 5 late payroll notice tickets
  19. Sales & Setup Certificate request
  20. Use the Intuit Diagnostic tool
  21. Learn something new
  22. Add or Renew a policy in EPIC
  23. Explain PAYG
  24. Answer a question in the MidTerm Variance Channel