Answer aquestion inthe MidTermVarianceChannelRunSuspenseEndorsea policyfor payrollExplainPAYGComplete 5late payrollnoticeticketsCompletea GAPSales &SetupCertificaterequestAnswer aquestionin OpsChit ChatIncludeanofficerUse theIntuitDiagnostictoolLearnsomethingnewReassignanemployeeSwitchto DBAdd orRenew apolicy inEPICClosea BORsetupSend aDocusignor LPRHave acustomerreply with agood CSATcommentCheck forFLexemptionChangein FEINAnswer yourownquestionusingconfluenceCreateaNODLSend allCarrierVarianceEndorsementsassignedComplete 15ExpirationReportentriesPartnerchangeAnswer aquestion inthe MidTermVarianceChannelRunSuspenseEndorsea policyfor payrollExplainPAYGComplete 5late payrollnoticeticketsCompletea GAPSales &SetupCertificaterequestAnswer aquestionin OpsChit ChatIncludeanofficerUse theIntuitDiagnostictoolLearnsomethingnewReassignanemployeeSwitchto DBAdd orRenew apolicy inEPICClosea BORsetupSend aDocusignor LPRHave acustomerreply with agood CSATcommentCheck forFLexemptionChangein FEINAnswer yourownquestionusingconfluenceCreateaNODLSend allCarrierVarianceEndorsementsassignedComplete 15ExpirationReportentriesPartnerchange

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer a question in the MidTerm Variance Channel
  2. Run Suspense
  3. Endorse a policy for payroll
  4. Explain PAYG
  5. Complete 5 late payroll notice tickets
  6. Complete a GAP
  7. Sales & Setup Certificate request
  8. Answer a question in Ops Chit Chat
  9. Include an officer
  10. Use the Intuit Diagnostic tool
  11. Learn something new
  12. Reassign an employee
  13. Switch to DB
  14. Add or Renew a policy in EPIC
  15. Close a BOR setup
  16. Send a Docusign or LPR
  17. Have a customer reply with a good CSAT comment
  18. Check for FL exemption
  19. Change in FEIN
  20. Answer your own question using confluence
  21. Create a NODL
  22. Send all Carrier Variance Endorsements assigned
  23. Complete 15 Expiration Report entries
  24. Partner change