Complete 5late payrollnoticeticketsSales &SetupCertificaterequestSwitchto DBAnswer aquestion inthe MidTermVarianceChannelAdd orRenew apolicy inEPICAnswer yourownquestionusingconfluenceHave acustomerreply with agood CSATcommentUse theIntuitDiagnostictoolCreateaNODLAnswer aquestionin OpsChit ChatClosea BORsetupRunSuspenseSend allCarrierVarianceEndorsementsassignedSend aDocusignor LPRChangein FEINEndorsea policyfor payrollReassignanemployeeCompletea GAPIncludeanofficerExplainPAYGCheck forFLexemptionPartnerchangeLearnsomethingnewComplete 15ExpirationReportentriesComplete 5late payrollnoticeticketsSales &SetupCertificaterequestSwitchto DBAnswer aquestion inthe MidTermVarianceChannelAdd orRenew apolicy inEPICAnswer yourownquestionusingconfluenceHave acustomerreply with agood CSATcommentUse theIntuitDiagnostictoolCreateaNODLAnswer aquestionin OpsChit ChatClosea BORsetupRunSuspenseSend allCarrierVarianceEndorsementsassignedSend aDocusignor LPRChangein FEINEndorsea policyfor payrollReassignanemployeeCompletea GAPIncludeanofficerExplainPAYGCheck forFLexemptionPartnerchangeLearnsomethingnewComplete 15ExpirationReportentries

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete 5 late payroll notice tickets
  2. Sales & Setup Certificate request
  3. Switch to DB
  4. Answer a question in the MidTerm Variance Channel
  5. Add or Renew a policy in EPIC
  6. Answer your own question using confluence
  7. Have a customer reply with a good CSAT comment
  8. Use the Intuit Diagnostic tool
  9. Create a NODL
  10. Answer a question in Ops Chit Chat
  11. Close a BOR setup
  12. Run Suspense
  13. Send all Carrier Variance Endorsements assigned
  14. Send a Docusign or LPR
  15. Change in FEIN
  16. Endorse a policy for payroll
  17. Reassign an employee
  18. Complete a GAP
  19. Include an officer
  20. Explain PAYG
  21. Check for FL exemption
  22. Partner change
  23. Learn something new
  24. Complete 15 Expiration Report entries