Send allCarrierVarianceEndorsementsassignedAnswer yourownquestionusingconfluenceHave acustomerreply with agood CSATcommentSend aDocusignor LPRComplete 5late payrollnoticeticketsClosea BORsetupEndorsea policyfor payrollAdd orRenew apolicy inEPICSwitchto DBSales &SetupCertificaterequestPartnerchangeIncludeanofficerRunSuspenseAnswer aquestion inthe MidTermVarianceChannelExplainPAYGCreateaNODLCompletea GAPLearnsomethingnewComplete 15ExpirationReportentriesUse theIntuitDiagnostictoolCheck forFLexemptionAnswer aquestionin OpsChit ChatReassignanemployeeChangein FEINSend allCarrierVarianceEndorsementsassignedAnswer yourownquestionusingconfluenceHave acustomerreply with agood CSATcommentSend aDocusignor LPRComplete 5late payrollnoticeticketsClosea BORsetupEndorsea policyfor payrollAdd orRenew apolicy inEPICSwitchto DBSales &SetupCertificaterequestPartnerchangeIncludeanofficerRunSuspenseAnswer aquestion inthe MidTermVarianceChannelExplainPAYGCreateaNODLCompletea GAPLearnsomethingnewComplete 15ExpirationReportentriesUse theIntuitDiagnostictoolCheck forFLexemptionAnswer aquestionin OpsChit ChatReassignanemployeeChangein FEIN

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Send all Carrier Variance Endorsements assigned
  2. Answer your own question using confluence
  3. Have a customer reply with a good CSAT comment
  4. Send a Docusign or LPR
  5. Complete 5 late payroll notice tickets
  6. Close a BOR setup
  7. Endorse a policy for payroll
  8. Add or Renew a policy in EPIC
  9. Switch to DB
  10. Sales & Setup Certificate request
  11. Partner change
  12. Include an officer
  13. Run Suspense
  14. Answer a question in the MidTerm Variance Channel
  15. Explain PAYG
  16. Create a NODL
  17. Complete a GAP
  18. Learn something new
  19. Complete 15 Expiration Report entries
  20. Use the Intuit Diagnostic tool
  21. Check for FL exemption
  22. Answer a question in Ops Chit Chat
  23. Reassign an employee
  24. Change in FEIN