Switchto DBComplete 5late payrollnoticeticketsPartnerchangeRunSuspenseLearnsomethingnewClosea BORsetupReassignanemployeeAnswer yourownquestionusingconfluenceSend aDocusignor LPRAdd orRenew apolicy inEPICIncludeanofficerCheck forFLexemptionSales &SetupCertificaterequestExplainPAYGAnswer aquestion inthe MidTermVarianceChannelComplete 15ExpirationReportentriesUse theIntuitDiagnostictoolCreateaNODLAnswer aquestionin OpsChit ChatCompletea GAPSend allCarrierVarianceEndorsementsassignedEndorsea policyfor payrollChangein FEINHave acustomerreply with agood CSATcommentSwitchto DBComplete 5late payrollnoticeticketsPartnerchangeRunSuspenseLearnsomethingnewClosea BORsetupReassignanemployeeAnswer yourownquestionusingconfluenceSend aDocusignor LPRAdd orRenew apolicy inEPICIncludeanofficerCheck forFLexemptionSales &SetupCertificaterequestExplainPAYGAnswer aquestion inthe MidTermVarianceChannelComplete 15ExpirationReportentriesUse theIntuitDiagnostictoolCreateaNODLAnswer aquestionin OpsChit ChatCompletea GAPSend allCarrierVarianceEndorsementsassignedEndorsea policyfor payrollChangein FEINHave acustomerreply with agood CSATcomment

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Switch to DB
  2. Complete 5 late payroll notice tickets
  3. Partner change
  4. Run Suspense
  5. Learn something new
  6. Close a BOR setup
  7. Reassign an employee
  8. Answer your own question using confluence
  9. Send a Docusign or LPR
  10. Add or Renew a policy in EPIC
  11. Include an officer
  12. Check for FL exemption
  13. Sales & Setup Certificate request
  14. Explain PAYG
  15. Answer a question in the MidTerm Variance Channel
  16. Complete 15 Expiration Report entries
  17. Use the Intuit Diagnostic tool
  18. Create a NODL
  19. Answer a question in Ops Chit Chat
  20. Complete a GAP
  21. Send all Carrier Variance Endorsements assigned
  22. Endorse a policy for payroll
  23. Change in FEIN
  24. Have a customer reply with a good CSAT comment