Send aDocusignor LPRCompletea GAPComplete 15ExpirationReportentriesAnswer aquestionin OpsChit ChatReassignanemployeeSend allCarrierVarianceEndorsementsassignedRunSuspenseLearnsomethingnewPartnerchangeUse theIntuitDiagnostictoolExplainPAYGAnswer yourownquestionusingconfluenceIncludeanofficerSales &SetupCertificaterequestClosea BORsetupHave acustomerreply with agood CSATcommentAnswer aquestion inthe MidTermVarianceChannelCreateaNODLCheck forFLexemptionSwitchto DBComplete 5late payrollnoticeticketsEndorsea policyfor payrollAdd orRenew apolicy inEPICChangein FEINSend aDocusignor LPRCompletea GAPComplete 15ExpirationReportentriesAnswer aquestionin OpsChit ChatReassignanemployeeSend allCarrierVarianceEndorsementsassignedRunSuspenseLearnsomethingnewPartnerchangeUse theIntuitDiagnostictoolExplainPAYGAnswer yourownquestionusingconfluenceIncludeanofficerSales &SetupCertificaterequestClosea BORsetupHave acustomerreply with agood CSATcommentAnswer aquestion inthe MidTermVarianceChannelCreateaNODLCheck forFLexemptionSwitchto DBComplete 5late payrollnoticeticketsEndorsea policyfor payrollAdd orRenew apolicy inEPICChangein FEIN

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a Docusign or LPR
  2. Complete a GAP
  3. Complete 15 Expiration Report entries
  4. Answer a question in Ops Chit Chat
  5. Reassign an employee
  6. Send all Carrier Variance Endorsements assigned
  7. Run Suspense
  8. Learn something new
  9. Partner change
  10. Use the Intuit Diagnostic tool
  11. Explain PAYG
  12. Answer your own question using confluence
  13. Include an officer
  14. Sales & Setup Certificate request
  15. Close a BOR setup
  16. Have a customer reply with a good CSAT comment
  17. Answer a question in the MidTerm Variance Channel
  18. Create a NODL
  19. Check for FL exemption
  20. Switch to DB
  21. Complete 5 late payroll notice tickets
  22. Endorse a policy for payroll
  23. Add or Renew a policy in EPIC
  24. Change in FEIN