LearnsomethingnewChangein FEINAnswer aquestion inthe MidTermVarianceChannelCompletea GAPCreateaNODLAnswer aquestionin OpsChit ChatExplainPAYGSend allCarrierVarianceEndorsementsassignedSales &SetupCertificaterequestEndorsea policyfor payrollUse theIntuitDiagnostictoolSwitchto DBReassignanemployeeComplete 15ExpirationReportentriesHave acustomerreply with agood CSATcommentRunSuspenseClosea BORsetupSend aDocusignor LPRAnswer yourownquestionusingconfluenceIncludeanofficerAdd orRenew apolicy inEPICPartnerchangeCheck forFLexemptionComplete 5late payrollnoticeticketsLearnsomethingnewChangein FEINAnswer aquestion inthe MidTermVarianceChannelCompletea GAPCreateaNODLAnswer aquestionin OpsChit ChatExplainPAYGSend allCarrierVarianceEndorsementsassignedSales &SetupCertificaterequestEndorsea policyfor payrollUse theIntuitDiagnostictoolSwitchto DBReassignanemployeeComplete 15ExpirationReportentriesHave acustomerreply with agood CSATcommentRunSuspenseClosea BORsetupSend aDocusignor LPRAnswer yourownquestionusingconfluenceIncludeanofficerAdd orRenew apolicy inEPICPartnerchangeCheck forFLexemptionComplete 5late payrollnoticetickets

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Learn something new
  2. Change in FEIN
  3. Answer a question in the MidTerm Variance Channel
  4. Complete a GAP
  5. Create a NODL
  6. Answer a question in Ops Chit Chat
  7. Explain PAYG
  8. Send all Carrier Variance Endorsements assigned
  9. Sales & Setup Certificate request
  10. Endorse a policy for payroll
  11. Use the Intuit Diagnostic tool
  12. Switch to DB
  13. Reassign an employee
  14. Complete 15 Expiration Report entries
  15. Have a customer reply with a good CSAT comment
  16. Run Suspense
  17. Close a BOR setup
  18. Send a Docusign or LPR
  19. Answer your own question using confluence
  20. Include an officer
  21. Add or Renew a policy in EPIC
  22. Partner change
  23. Check for FL exemption
  24. Complete 5 late payroll notice tickets