Answer yourownquestionusingconfluenceSwitchto DBSend aDocusignor LPRAnswer aquestionin OpsChit ChatAdd orRenew apolicy inEPICClosea BORsetupHave acustomerreply with agood CSATcommentSales &SetupCertificaterequestCheck forFLexemptionComplete 15ExpirationReportentriesIncludeanofficerExplainPAYGComplete 5late payrollnoticeticketsEndorsea policyfor payrollLearnsomethingnewSend allCarrierVarianceEndorsementsassignedCreateaNODLRunSuspenseUse theIntuitDiagnostictoolPartnerchangeAnswer aquestion inthe MidTermVarianceChannelCompletea GAPChangein FEINReassignanemployeeAnswer yourownquestionusingconfluenceSwitchto DBSend aDocusignor LPRAnswer aquestionin OpsChit ChatAdd orRenew apolicy inEPICClosea BORsetupHave acustomerreply with agood CSATcommentSales &SetupCertificaterequestCheck forFLexemptionComplete 15ExpirationReportentriesIncludeanofficerExplainPAYGComplete 5late payrollnoticeticketsEndorsea policyfor payrollLearnsomethingnewSend allCarrierVarianceEndorsementsassignedCreateaNODLRunSuspenseUse theIntuitDiagnostictoolPartnerchangeAnswer aquestion inthe MidTermVarianceChannelCompletea GAPChangein FEINReassignanemployee

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer your own question using confluence
  2. Switch to DB
  3. Send a Docusign or LPR
  4. Answer a question in Ops Chit Chat
  5. Add or Renew a policy in EPIC
  6. Close a BOR setup
  7. Have a customer reply with a good CSAT comment
  8. Sales & Setup Certificate request
  9. Check for FL exemption
  10. Complete 15 Expiration Report entries
  11. Include an officer
  12. Explain PAYG
  13. Complete 5 late payroll notice tickets
  14. Endorse a policy for payroll
  15. Learn something new
  16. Send all Carrier Variance Endorsements assigned
  17. Create a NODL
  18. Run Suspense
  19. Use the Intuit Diagnostic tool
  20. Partner change
  21. Answer a question in the MidTerm Variance Channel
  22. Complete a GAP
  23. Change in FEIN
  24. Reassign an employee