Send allCarrierVarianceEndorsementsassignedUse theIntuitDiagnostictoolChangein FEINComplete 15ExpirationReportentriesAnswer aquestion inthe MidTermVarianceChannelHave acustomerreply with agood CSATcommentSwitchto DBCompletea GAPReassignanemployeeEndorsea policyfor payrollLearnsomethingnewExplainPAYGSales &SetupCertificaterequestSend aDocusignor LPRAnswer aquestionin OpsChit ChatCreateaNODLIncludeanofficerPartnerchangeRunSuspenseAdd orRenew apolicy inEPICClosea BORsetupComplete 5late payrollnoticeticketsAnswer yourownquestionusingconfluenceCheck forFLexemptionSend allCarrierVarianceEndorsementsassignedUse theIntuitDiagnostictoolChangein FEINComplete 15ExpirationReportentriesAnswer aquestion inthe MidTermVarianceChannelHave acustomerreply with agood CSATcommentSwitchto DBCompletea GAPReassignanemployeeEndorsea policyfor payrollLearnsomethingnewExplainPAYGSales &SetupCertificaterequestSend aDocusignor LPRAnswer aquestionin OpsChit ChatCreateaNODLIncludeanofficerPartnerchangeRunSuspenseAdd orRenew apolicy inEPICClosea BORsetupComplete 5late payrollnoticeticketsAnswer yourownquestionusingconfluenceCheck forFLexemption

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Send all Carrier Variance Endorsements assigned
  2. Use the Intuit Diagnostic tool
  3. Change in FEIN
  4. Complete 15 Expiration Report entries
  5. Answer a question in the MidTerm Variance Channel
  6. Have a customer reply with a good CSAT comment
  7. Switch to DB
  8. Complete a GAP
  9. Reassign an employee
  10. Endorse a policy for payroll
  11. Learn something new
  12. Explain PAYG
  13. Sales & Setup Certificate request
  14. Send a Docusign or LPR
  15. Answer a question in Ops Chit Chat
  16. Create a NODL
  17. Include an officer
  18. Partner change
  19. Run Suspense
  20. Add or Renew a policy in EPIC
  21. Close a BOR setup
  22. Complete 5 late payroll notice tickets
  23. Answer your own question using confluence
  24. Check for FL exemption