Sell aNEXTpolicyAccessRobinQuote anowneronlypolicy.Ask or answera question inthe p-and-c-help-linechannelSend anopportunityto altmarkets tobe quoted.Call out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Slack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Make Hartfordfeel welcome.Extend awarmgreeting.Sell 3policiesHelp ateammateOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Answer yourownquestion byusingConfluenceUseNextGPTAsk salessupport/P&Cmarketing aquestion aboutan opp inpersonTellsomeonea fun factabout youTell a coworkerhow theyencompass oneof the NEXT 4values.Present aquote withevery carrierwe arepartnered with.Bring updisabilityinsurance toa NYopportunity.Answer 5incomingcallsTake a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Access theDashboard/T-RexAsk JimmyD how hisday isgoing.Introduceyourself tosomeone onthe servicesideEmail orcall anUnderwriterSell aNEXTpolicyAccessRobinQuote anowneronlypolicy.Ask or answera question inthe p-and-c-help-linechannelSend anopportunityto altmarkets tobe quoted.Call out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Slack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Make Hartfordfeel welcome.Extend awarmgreeting.Sell 3policiesHelp ateammateOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Answer yourownquestion byusingConfluenceUseNextGPTAsk salessupport/P&Cmarketing aquestion aboutan opp inpersonTellsomeonea fun factabout youTell a coworkerhow theyencompass oneof the NEXT 4values.Present aquote withevery carrierwe arepartnered with.Bring updisabilityinsurance toa NYopportunity.Answer 5incomingcallsTake a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Access theDashboard/T-RexAsk JimmyD how hisday isgoing.Introduceyourself tosomeone onthe servicesideEmail orcall anUnderwriter

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sell a NEXT policy
  2. Access Robin
  3. Quote an owner only policy.
  4. Ask or answer a question in the p-and-c-help-line channel
  5. Send an opportunity to alt markets to be quoted.
  6. Call out & “wake-up” 3 Next-In Product leads assigned in the low intent finder.
  7. Slack the sales all channel with a risk you were surprised you got quoted including the carrier.
  8. Make Hartford feel welcome. Extend a warm greeting.
  9. Sell 3 policies
  10. Help a teammate
  11. Only communicate through Slack (No Gchat) for 2 hours with your peers.
  12. Answer your own question by using Confluence
  13. Use NextGPT
  14. Ask sales support/P&C marketing a question about an opp in person
  15. Tell someone a fun fact about you
  16. Tell a coworker how they encompass one of the NEXT 4 values.
  17. Present a quote with every carrier we are partnered with.
  18. Bring up disability insurance to a NY opportunity.
  19. Answer 5 incoming calls
  20. Take a minute to go upstairs, introduce yourself & say hello to a co-worker.
  21. Access the Dashboard/T-Rex
  22. Ask Jimmy D how his day is going.
  23. Introduce yourself to someone on the service side
  24. Email or call an Underwriter