Introduceyourself tosomeone onthe servicesideAccessRobinUseNextGPTSend anopportunityto altmarkets tobe quoted.Tellsomeonea fun factabout youPresent aquote withevery carrierwe arepartnered with.Bring updisabilityinsurance toa NYopportunity.Help ateammateSlack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Take a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Access theDashboard/T-RexEmail orcall anUnderwriterQuote anowneronlypolicy.Ask salessupport/P&Cmarketing aquestion aboutan opp inpersonAsk or answera question inthe p-and-c-help-linechannelSell 3policiesAsk JimmyD how hisday isgoing.Sell aNEXTpolicyOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Answer 5incomingcallsAnswer yourownquestion byusingConfluenceCall out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Make Hartfordfeel welcome.Extend awarmgreeting.Tell a coworkerhow theyencompass oneof the NEXT 4values.Introduceyourself tosomeone onthe servicesideAccessRobinUseNextGPTSend anopportunityto altmarkets tobe quoted.Tellsomeonea fun factabout youPresent aquote withevery carrierwe arepartnered with.Bring updisabilityinsurance toa NYopportunity.Help ateammateSlack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Take a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Access theDashboard/T-RexEmail orcall anUnderwriterQuote anowneronlypolicy.Ask salessupport/P&Cmarketing aquestion aboutan opp inpersonAsk or answera question inthe p-and-c-help-linechannelSell 3policiesAsk JimmyD how hisday isgoing.Sell aNEXTpolicyOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Answer 5incomingcallsAnswer yourownquestion byusingConfluenceCall out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Make Hartfordfeel welcome.Extend awarmgreeting.Tell a coworkerhow theyencompass oneof the NEXT 4values.

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce yourself to someone on the service side
  2. Access Robin
  3. Use NextGPT
  4. Send an opportunity to alt markets to be quoted.
  5. Tell someone a fun fact about you
  6. Present a quote with every carrier we are partnered with.
  7. Bring up disability insurance to a NY opportunity.
  8. Help a teammate
  9. Slack the sales all channel with a risk you were surprised you got quoted including the carrier.
  10. Take a minute to go upstairs, introduce yourself & say hello to a co-worker.
  11. Access the Dashboard/T-Rex
  12. Email or call an Underwriter
  13. Quote an owner only policy.
  14. Ask sales support/P&C marketing a question about an opp in person
  15. Ask or answer a question in the p-and-c-help-line channel
  16. Sell 3 policies
  17. Ask Jimmy D how his day is going.
  18. Sell a NEXT policy
  19. Only communicate through Slack (No Gchat) for 2 hours with your peers.
  20. Answer 5 incoming calls
  21. Answer your own question by using Confluence
  22. Call out & “wake-up” 3 Next-In Product leads assigned in the low intent finder.
  23. Make Hartford feel welcome. Extend a warm greeting.
  24. Tell a coworker how they encompass one of the NEXT 4 values.