UseNextGPTIntroduceyourself tosomeone onthe servicesideSell aNEXTpolicySell 3policiesAsk salessupport/P&Cmarketing aquestion aboutan opp inpersonTellsomeonea fun factabout youSlack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Tell a coworkerhow theyencompass oneof the NEXT 4values.Help ateammateAccessRobinCall out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Present aquote withevery carrierwe arepartnered with.Send anopportunityto altmarkets tobe quoted.Access theDashboard/T-RexQuote anowneronlypolicy.Take a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Ask or answera question inthe p-and-c-help-linechannelAnswer yourownquestion byusingConfluenceAsk JimmyD how hisday isgoing.Make Hartfordfeel welcome.Extend awarmgreeting.Answer 5incomingcallsOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Bring updisabilityinsurance toa NYopportunity.Email orcall anUnderwriterUseNextGPTIntroduceyourself tosomeone onthe servicesideSell aNEXTpolicySell 3policiesAsk salessupport/P&Cmarketing aquestion aboutan opp inpersonTellsomeonea fun factabout youSlack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Tell a coworkerhow theyencompass oneof the NEXT 4values.Help ateammateAccessRobinCall out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Present aquote withevery carrierwe arepartnered with.Send anopportunityto altmarkets tobe quoted.Access theDashboard/T-RexQuote anowneronlypolicy.Take a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Ask or answera question inthe p-and-c-help-linechannelAnswer yourownquestion byusingConfluenceAsk JimmyD how hisday isgoing.Make Hartfordfeel welcome.Extend awarmgreeting.Answer 5incomingcallsOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Bring updisabilityinsurance toa NYopportunity.Email orcall anUnderwriter

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Use NextGPT
  2. Introduce yourself to someone on the service side
  3. Sell a NEXT policy
  4. Sell 3 policies
  5. Ask sales support/P&C marketing a question about an opp in person
  6. Tell someone a fun fact about you
  7. Slack the sales all channel with a risk you were surprised you got quoted including the carrier.
  8. Tell a coworker how they encompass one of the NEXT 4 values.
  9. Help a teammate
  10. Access Robin
  11. Call out & “wake-up” 3 Next-In Product leads assigned in the low intent finder.
  12. Present a quote with every carrier we are partnered with.
  13. Send an opportunity to alt markets to be quoted.
  14. Access the Dashboard/T-Rex
  15. Quote an owner only policy.
  16. Take a minute to go upstairs, introduce yourself & say hello to a co-worker.
  17. Ask or answer a question in the p-and-c-help-line channel
  18. Answer your own question by using Confluence
  19. Ask Jimmy D how his day is going.
  20. Make Hartford feel welcome. Extend a warm greeting.
  21. Answer 5 incoming calls
  22. Only communicate through Slack (No Gchat) for 2 hours with your peers.
  23. Bring up disability insurance to a NY opportunity.
  24. Email or call an Underwriter