Access theDashboard/T-RexSend anopportunityto altmarkets tobe quoted.Sell 3policiesTell a coworkerhow theyencompass oneof the NEXT 4values.Tellsomeonea fun factabout youUseNextGPTPresent aquote withevery carrierwe arepartnered with.Answer yourownquestion byusingConfluenceAnswer 5incomingcallsAsk JimmyD how hisday isgoing.Bring updisabilityinsurance toa NYopportunity.Slack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Sell aNEXTpolicyIntroduceyourself tosomeone onthe servicesideHelp ateammateOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Make Hartfordfeel welcome.Extend awarmgreeting.Email orcall anUnderwriterTake a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Call out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Ask salessupport/P&Cmarketing aquestion aboutan opp inpersonAccessRobinQuote anowneronlypolicy.Ask or answera question inthe p-and-c-help-linechannelAccess theDashboard/T-RexSend anopportunityto altmarkets tobe quoted.Sell 3policiesTell a coworkerhow theyencompass oneof the NEXT 4values.Tellsomeonea fun factabout youUseNextGPTPresent aquote withevery carrierwe arepartnered with.Answer yourownquestion byusingConfluenceAnswer 5incomingcallsAsk JimmyD how hisday isgoing.Bring updisabilityinsurance toa NYopportunity.Slack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Sell aNEXTpolicyIntroduceyourself tosomeone onthe servicesideHelp ateammateOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Make Hartfordfeel welcome.Extend awarmgreeting.Email orcall anUnderwriterTake a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Call out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Ask salessupport/P&Cmarketing aquestion aboutan opp inpersonAccessRobinQuote anowneronlypolicy.Ask or answera question inthe p-and-c-help-linechannel

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Access the Dashboard/T-Rex
  2. Send an opportunity to alt markets to be quoted.
  3. Sell 3 policies
  4. Tell a coworker how they encompass one of the NEXT 4 values.
  5. Tell someone a fun fact about you
  6. Use NextGPT
  7. Present a quote with every carrier we are partnered with.
  8. Answer your own question by using Confluence
  9. Answer 5 incoming calls
  10. Ask Jimmy D how his day is going.
  11. Bring up disability insurance to a NY opportunity.
  12. Slack the sales all channel with a risk you were surprised you got quoted including the carrier.
  13. Sell a NEXT policy
  14. Introduce yourself to someone on the service side
  15. Help a teammate
  16. Only communicate through Slack (No Gchat) for 2 hours with your peers.
  17. Make Hartford feel welcome. Extend a warm greeting.
  18. Email or call an Underwriter
  19. Take a minute to go upstairs, introduce yourself & say hello to a co-worker.
  20. Call out & “wake-up” 3 Next-In Product leads assigned in the low intent finder.
  21. Ask sales support/P&C marketing a question about an opp in person
  22. Access Robin
  23. Quote an owner only policy.
  24. Ask or answer a question in the p-and-c-help-line channel