Slack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Ask JimmyD how hisday isgoing.Send anopportunityto altmarkets tobe quoted.UseNextGPTAsk salessupport/P&Cmarketing aquestion aboutan opp inpersonMake Hartfordfeel welcome.Extend awarmgreeting.Bring updisabilityinsurance toa NYopportunity.Sell aNEXTpolicyTellsomeonea fun factabout youIntroduceyourself tosomeone onthe servicesideAsk or answera question inthe p-and-c-help-linechannelAccess theDashboard/T-RexTake a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Sell 3policiesTell a coworkerhow theyencompass oneof the NEXT 4values.Email orcall anUnderwriterQuote anowneronlypolicy.Answer 5incomingcallsAnswer yourownquestion byusingConfluenceCall out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Help ateammateAccessRobinOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Present aquote withevery carrierwe arepartnered with.Slack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Ask JimmyD how hisday isgoing.Send anopportunityto altmarkets tobe quoted.UseNextGPTAsk salessupport/P&Cmarketing aquestion aboutan opp inpersonMake Hartfordfeel welcome.Extend awarmgreeting.Bring updisabilityinsurance toa NYopportunity.Sell aNEXTpolicyTellsomeonea fun factabout youIntroduceyourself tosomeone onthe servicesideAsk or answera question inthe p-and-c-help-linechannelAccess theDashboard/T-RexTake a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Sell 3policiesTell a coworkerhow theyencompass oneof the NEXT 4values.Email orcall anUnderwriterQuote anowneronlypolicy.Answer 5incomingcallsAnswer yourownquestion byusingConfluenceCall out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Help ateammateAccessRobinOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Present aquote withevery carrierwe arepartnered with.

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Slack the sales all channel with a risk you were surprised you got quoted including the carrier.
  2. Ask Jimmy D how his day is going.
  3. Send an opportunity to alt markets to be quoted.
  4. Use NextGPT
  5. Ask sales support/P&C marketing a question about an opp in person
  6. Make Hartford feel welcome. Extend a warm greeting.
  7. Bring up disability insurance to a NY opportunity.
  8. Sell a NEXT policy
  9. Tell someone a fun fact about you
  10. Introduce yourself to someone on the service side
  11. Ask or answer a question in the p-and-c-help-line channel
  12. Access the Dashboard/T-Rex
  13. Take a minute to go upstairs, introduce yourself & say hello to a co-worker.
  14. Sell 3 policies
  15. Tell a coworker how they encompass one of the NEXT 4 values.
  16. Email or call an Underwriter
  17. Quote an owner only policy.
  18. Answer 5 incoming calls
  19. Answer your own question by using Confluence
  20. Call out & “wake-up” 3 Next-In Product leads assigned in the low intent finder.
  21. Help a teammate
  22. Access Robin
  23. Only communicate through Slack (No Gchat) for 2 hours with your peers.
  24. Present a quote with every carrier we are partnered with.