Ask JimmyD how hisday isgoing.Ask salessupport/P&Cmarketing aquestion aboutan opp inpersonAccess theDashboard/T-RexAccessRobinAsk or answera question inthe p-and-c-help-linechannelBring updisabilityinsurance toa NYopportunity.UseNextGPTIntroduceyourself tosomeone onthe servicesideTell a coworkerhow theyencompass oneof the NEXT 4values.Sell aNEXTpolicyMake Hartfordfeel welcome.Extend awarmgreeting.Sell 3policiesPresent aquote withevery carrierwe arepartnered with.Slack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Help ateammateCall out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Email orcall anUnderwriterTellsomeonea fun factabout youQuote anowneronlypolicy.Onlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Take a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Send anopportunityto altmarkets tobe quoted.Answer 5incomingcallsAnswer yourownquestion byusingConfluenceAsk JimmyD how hisday isgoing.Ask salessupport/P&Cmarketing aquestion aboutan opp inpersonAccess theDashboard/T-RexAccessRobinAsk or answera question inthe p-and-c-help-linechannelBring updisabilityinsurance toa NYopportunity.UseNextGPTIntroduceyourself tosomeone onthe servicesideTell a coworkerhow theyencompass oneof the NEXT 4values.Sell aNEXTpolicyMake Hartfordfeel welcome.Extend awarmgreeting.Sell 3policiesPresent aquote withevery carrierwe arepartnered with.Slack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Help ateammateCall out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Email orcall anUnderwriterTellsomeonea fun factabout youQuote anowneronlypolicy.Onlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Take a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Send anopportunityto altmarkets tobe quoted.Answer 5incomingcallsAnswer yourownquestion byusingConfluence

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask Jimmy D how his day is going.
  2. Ask sales support/P&C marketing a question about an opp in person
  3. Access the Dashboard/T-Rex
  4. Access Robin
  5. Ask or answer a question in the p-and-c-help-line channel
  6. Bring up disability insurance to a NY opportunity.
  7. Use NextGPT
  8. Introduce yourself to someone on the service side
  9. Tell a coworker how they encompass one of the NEXT 4 values.
  10. Sell a NEXT policy
  11. Make Hartford feel welcome. Extend a warm greeting.
  12. Sell 3 policies
  13. Present a quote with every carrier we are partnered with.
  14. Slack the sales all channel with a risk you were surprised you got quoted including the carrier.
  15. Help a teammate
  16. Call out & “wake-up” 3 Next-In Product leads assigned in the low intent finder.
  17. Email or call an Underwriter
  18. Tell someone a fun fact about you
  19. Quote an owner only policy.
  20. Only communicate through Slack (No Gchat) for 2 hours with your peers.
  21. Take a minute to go upstairs, introduce yourself & say hello to a co-worker.
  22. Send an opportunity to alt markets to be quoted.
  23. Answer 5 incoming calls
  24. Answer your own question by using Confluence