UseNextGPTSell aNEXTpolicyCall out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Help ateammateAsk JimmyD how hisday isgoing.Answer yourownquestion byusingConfluenceQuote anowneronlypolicy.Send anopportunityto altmarkets tobe quoted.Access theDashboard/T-RexMake Hartfordfeel welcome.Extend awarmgreeting.Tellsomeonea fun factabout youAnswer 5incomingcallsSell 3policiesPresent aquote withevery carrierwe arepartnered with.Ask or answera question inthe p-and-c-help-linechannelAccessRobinTake a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Ask salessupport/P&Cmarketing aquestion aboutan opp inpersonOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Introduceyourself tosomeone onthe servicesideTell a coworkerhow theyencompass oneof the NEXT 4values.Bring updisabilityinsurance toa NYopportunity.Slack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Email orcall anUnderwriterUseNextGPTSell aNEXTpolicyCall out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Help ateammateAsk JimmyD how hisday isgoing.Answer yourownquestion byusingConfluenceQuote anowneronlypolicy.Send anopportunityto altmarkets tobe quoted.Access theDashboard/T-RexMake Hartfordfeel welcome.Extend awarmgreeting.Tellsomeonea fun factabout youAnswer 5incomingcallsSell 3policiesPresent aquote withevery carrierwe arepartnered with.Ask or answera question inthe p-and-c-help-linechannelAccessRobinTake a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Ask salessupport/P&Cmarketing aquestion aboutan opp inpersonOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Introduceyourself tosomeone onthe servicesideTell a coworkerhow theyencompass oneof the NEXT 4values.Bring updisabilityinsurance toa NYopportunity.Slack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Email orcall anUnderwriter

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use NextGPT
  2. Sell a NEXT policy
  3. Call out & “wake-up” 3 Next-In Product leads assigned in the low intent finder.
  4. Help a teammate
  5. Ask Jimmy D how his day is going.
  6. Answer your own question by using Confluence
  7. Quote an owner only policy.
  8. Send an opportunity to alt markets to be quoted.
  9. Access the Dashboard/T-Rex
  10. Make Hartford feel welcome. Extend a warm greeting.
  11. Tell someone a fun fact about you
  12. Answer 5 incoming calls
  13. Sell 3 policies
  14. Present a quote with every carrier we are partnered with.
  15. Ask or answer a question in the p-and-c-help-line channel
  16. Access Robin
  17. Take a minute to go upstairs, introduce yourself & say hello to a co-worker.
  18. Ask sales support/P&C marketing a question about an opp in person
  19. Only communicate through Slack (No Gchat) for 2 hours with your peers.
  20. Introduce yourself to someone on the service side
  21. Tell a coworker how they encompass one of the NEXT 4 values.
  22. Bring up disability insurance to a NY opportunity.
  23. Slack the sales all channel with a risk you were surprised you got quoted including the carrier.
  24. Email or call an Underwriter