UseNextGPTTake a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Answer yourownquestion byusingConfluenceAsk salessupport/P&Cmarketing aquestion aboutan opp inpersonAsk JimmyD how hisday isgoing.Tell a coworkerhow theyencompass oneof the NEXT 4values.Make Hartfordfeel welcome.Extend awarmgreeting.Access theDashboard/T-RexBring updisabilityinsurance toa NYopportunity.AccessRobinSlack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Answer 5incomingcallsOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Sell 3policiesSend anopportunityto altmarkets tobe quoted.Email orcall anUnderwriterQuote anowneronlypolicy.Present aquote withevery carrierwe arepartnered with.Tellsomeonea fun factabout youIntroduceyourself tosomeone onthe servicesideSell aNEXTpolicyCall out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Ask or answera question inthe p-and-c-help-linechannelHelp ateammateUseNextGPTTake a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Answer yourownquestion byusingConfluenceAsk salessupport/P&Cmarketing aquestion aboutan opp inpersonAsk JimmyD how hisday isgoing.Tell a coworkerhow theyencompass oneof the NEXT 4values.Make Hartfordfeel welcome.Extend awarmgreeting.Access theDashboard/T-RexBring updisabilityinsurance toa NYopportunity.AccessRobinSlack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Answer 5incomingcallsOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Sell 3policiesSend anopportunityto altmarkets tobe quoted.Email orcall anUnderwriterQuote anowneronlypolicy.Present aquote withevery carrierwe arepartnered with.Tellsomeonea fun factabout youIntroduceyourself tosomeone onthe servicesideSell aNEXTpolicyCall out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Ask or answera question inthe p-and-c-help-linechannelHelp ateammate

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use NextGPT
  2. Take a minute to go upstairs, introduce yourself & say hello to a co-worker.
  3. Answer your own question by using Confluence
  4. Ask sales support/P&C marketing a question about an opp in person
  5. Ask Jimmy D how his day is going.
  6. Tell a coworker how they encompass one of the NEXT 4 values.
  7. Make Hartford feel welcome. Extend a warm greeting.
  8. Access the Dashboard/T-Rex
  9. Bring up disability insurance to a NY opportunity.
  10. Access Robin
  11. Slack the sales all channel with a risk you were surprised you got quoted including the carrier.
  12. Answer 5 incoming calls
  13. Only communicate through Slack (No Gchat) for 2 hours with your peers.
  14. Sell 3 policies
  15. Send an opportunity to alt markets to be quoted.
  16. Email or call an Underwriter
  17. Quote an owner only policy.
  18. Present a quote with every carrier we are partnered with.
  19. Tell someone a fun fact about you
  20. Introduce yourself to someone on the service side
  21. Sell a NEXT policy
  22. Call out & “wake-up” 3 Next-In Product leads assigned in the low intent finder.
  23. Ask or answer a question in the p-and-c-help-line channel
  24. Help a teammate