AccessRobinQuote anowneronlypolicy.Answer yourownquestion byusingConfluenceSlack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Introduceyourself tosomeone onthe servicesideCall out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Send anopportunityto altmarkets tobe quoted.Ask or answera question inthe p-and-c-help-linechannelAsk JimmyD how hisday isgoing.Take a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Present aquote withevery carrierwe arepartnered with.UseNextGPTAccess theDashboard/T-RexSell 3policiesOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Ask salessupport/P&Cmarketing aquestion aboutan opp inpersonBring updisabilityinsurance toa NYopportunity.Tellsomeonea fun factabout youMake Hartfordfeel welcome.Extend awarmgreeting.Help ateammateAnswer 5incomingcallsSell aNEXTpolicyTell a coworkerhow theyencompass oneof the NEXT 4values.Email orcall anUnderwriterAccessRobinQuote anowneronlypolicy.Answer yourownquestion byusingConfluenceSlack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Introduceyourself tosomeone onthe servicesideCall out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Send anopportunityto altmarkets tobe quoted.Ask or answera question inthe p-and-c-help-linechannelAsk JimmyD how hisday isgoing.Take a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Present aquote withevery carrierwe arepartnered with.UseNextGPTAccess theDashboard/T-RexSell 3policiesOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Ask salessupport/P&Cmarketing aquestion aboutan opp inpersonBring updisabilityinsurance toa NYopportunity.Tellsomeonea fun factabout youMake Hartfordfeel welcome.Extend awarmgreeting.Help ateammateAnswer 5incomingcallsSell aNEXTpolicyTell a coworkerhow theyencompass oneof the NEXT 4values.Email orcall anUnderwriter

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Access Robin
  2. Quote an owner only policy.
  3. Answer your own question by using Confluence
  4. Slack the sales all channel with a risk you were surprised you got quoted including the carrier.
  5. Introduce yourself to someone on the service side
  6. Call out & “wake-up” 3 Next-In Product leads assigned in the low intent finder.
  7. Send an opportunity to alt markets to be quoted.
  8. Ask or answer a question in the p-and-c-help-line channel
  9. Ask Jimmy D how his day is going.
  10. Take a minute to go upstairs, introduce yourself & say hello to a co-worker.
  11. Present a quote with every carrier we are partnered with.
  12. Use NextGPT
  13. Access the Dashboard/T-Rex
  14. Sell 3 policies
  15. Only communicate through Slack (No Gchat) for 2 hours with your peers.
  16. Ask sales support/P&C marketing a question about an opp in person
  17. Bring up disability insurance to a NY opportunity.
  18. Tell someone a fun fact about you
  19. Make Hartford feel welcome. Extend a warm greeting.
  20. Help a teammate
  21. Answer 5 incoming calls
  22. Sell a NEXT policy
  23. Tell a coworker how they encompass one of the NEXT 4 values.
  24. Email or call an Underwriter