Introduceyourself tosomeone onthe servicesideSlack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Access theDashboard/T-RexCall out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Ask salessupport/P&Cmarketing aquestion aboutan opp inpersonTellsomeonea fun factabout youEmail orcall anUnderwriterAsk or answera question inthe p-and-c-help-linechannelAccessRobinAsk JimmyD how hisday isgoing.Answer 5incomingcallsTell a coworkerhow theyencompass oneof the NEXT 4values.UseNextGPTMake Hartfordfeel welcome.Extend awarmgreeting.Send anopportunityto altmarkets tobe quoted.Take a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Help ateammateOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Quote anowneronlypolicy.Sell aNEXTpolicyAnswer yourownquestion byusingConfluenceSell 3policiesBring updisabilityinsurance toa NYopportunity.Present aquote withevery carrierwe arepartnered with.Introduceyourself tosomeone onthe servicesideSlack the salesall channel with arisk you weresurprised you gotquoted includingthe carrier.Access theDashboard/T-RexCall out &“wake-up” 3Next-In Productleads assignedin the low intentfinder.Ask salessupport/P&Cmarketing aquestion aboutan opp inpersonTellsomeonea fun factabout youEmail orcall anUnderwriterAsk or answera question inthe p-and-c-help-linechannelAccessRobinAsk JimmyD how hisday isgoing.Answer 5incomingcallsTell a coworkerhow theyencompass oneof the NEXT 4values.UseNextGPTMake Hartfordfeel welcome.Extend awarmgreeting.Send anopportunityto altmarkets tobe quoted.Take a minuteto go upstairs,introduceyourself & sayhello to a co-worker.Help ateammateOnlycommunicatethrough Slack(No Gchat) for2 hours withyour peers.Quote anowneronlypolicy.Sell aNEXTpolicyAnswer yourownquestion byusingConfluenceSell 3policiesBring updisabilityinsurance toa NYopportunity.Present aquote withevery carrierwe arepartnered with.

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce yourself to someone on the service side
  2. Slack the sales all channel with a risk you were surprised you got quoted including the carrier.
  3. Access the Dashboard/T-Rex
  4. Call out & “wake-up” 3 Next-In Product leads assigned in the low intent finder.
  5. Ask sales support/P&C marketing a question about an opp in person
  6. Tell someone a fun fact about you
  7. Email or call an Underwriter
  8. Ask or answer a question in the p-and-c-help-line channel
  9. Access Robin
  10. Ask Jimmy D how his day is going.
  11. Answer 5 incoming calls
  12. Tell a coworker how they encompass one of the NEXT 4 values.
  13. Use NextGPT
  14. Make Hartford feel welcome. Extend a warm greeting.
  15. Send an opportunity to alt markets to be quoted.
  16. Take a minute to go upstairs, introduce yourself & say hello to a co-worker.
  17. Help a teammate
  18. Only communicate through Slack (No Gchat) for 2 hours with your peers.
  19. Quote an owner only policy.
  20. Sell a NEXT policy
  21. Answer your own question by using Confluence
  22. Sell 3 policies
  23. Bring up disability insurance to a NY opportunity.
  24. Present a quote with every carrier we are partnered with.