CUSTOMER SERVICE WEEK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Received request for tracking info.
2. I posted a joke/meme in Teams under Customer Success.
3. Received a rush shipment request.
4. Said or typed "Happy to help" to three people.
5. Transferred a call.
6. Customer gave me their political opinion.
7. Customer complained about prices/fees.
8. Couldn't understand customer.
9. Customer didn't know their account #.
10. Customer mentioned Covid.
11. Customer asked about a discount.
12. Had to explain an invoice to someone.
13. Heard dog barking, kids, or talking in the caller's background.
14. Had to write a feedback.
15. I had to leave a voicemail.
16. I drank or ate something caffeinated today.
17. Walked a customer through MyRadCare.
18. I spoke with an RDC Sales Rep today.
19. Customer told a funny story or joke.
20. I made a customer laugh.
21. I took a payment from a customer.
22. Said "Good morning" to two people today.
23. Customer gave me a compliment.
24. I added a wearer.