CUSTOMER SERVICE WEEK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Walked a customer through MyRadCare.
2. I drank or ate something caffeinated today.
3. Customer complained about prices/fees.
4. Received request for tracking info.
5. Received a rush shipment request.
6. I posted a joke/meme in Teams under Customer Success.
7. Customer gave me their political opinion.
8. Customer told a funny story or joke.
9. Customer gave me a compliment.
10. Heard dog barking, kids, or talking in the caller's background.
11. Had to write a feedback.
12. Had to explain an invoice to someone.
13. I added a wearer.
14. Said "Good morning" to two people today.
15. Customer didn't know their account #.
16. Couldn't understand customer.
17. I took a payment from a customer.
18. I spoke with an RDC Sales Rep today.
19. Transferred a call.
20. I made a customer laugh.
21. Customer mentioned Covid.
22. Customer asked about a discount.
23. Said or typed "Happy to help" to three people.
24. I had to leave a voicemail.