CUSTOMER SERVICE WEEK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I drank or ate something caffeinated today.
2. Said or typed "Happy to help" to three people.
3. I added a wearer.
4. Customer asked about a discount.
5. I posted a joke/meme in Teams under Customer Success.
6. Customer mentioned Covid.
7. Customer didn't know their account #.
8. Customer gave me their political opinion.
9. Received a rush shipment request.
10. Heard dog barking, kids, or talking in the caller's background.
11. Received request for tracking info.
12. Walked a customer through MyRadCare.
13. Customer told a funny story or joke.
14. Customer gave me a compliment.
15. Had to explain an invoice to someone.
16. I took a payment from a customer.
17. I made a customer laugh.
18. Customer complained about prices/fees.
19. Had to write a feedback.
20. Transferred a call.
21. I had to leave a voicemail.
22. Said "Good morning" to two people today.
23. Couldn't understand customer.
24. I spoke with an RDC Sales Rep today.