CUSTOMER SERVICE WEEK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Said or typed "Happy to help" to three people.
2. I added a wearer.
3. Transferred a call.
4. I posted a joke/meme in Teams under Customer Success.
5. Customer didn't know their account #.
6. Had to write a feedback.
7. Customer mentioned Covid.
8. Received request for tracking info.
9. I drank or ate something caffeinated today.
10. Walked a customer through MyRadCare.
11. I took a payment from a customer.
12. I made a customer laugh.
13. Heard dog barking, kids, or talking in the caller's background.
14. Customer asked about a discount.
15. Had to explain an invoice to someone.
16. Couldn't understand customer.
17. Said "Good morning" to two people today.
18. Customer gave me their political opinion.
19. Customer complained about prices/fees.
20. Customer told a funny story or joke.
21. Customer gave me a compliment.
22. I spoke with an RDC Sales Rep today.
23. Received a rush shipment request.
24. I had to leave a voicemail.