CUSTOMER SERVICE WEEK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I added a wearer.
2. I made a customer laugh.
3. Had to explain an invoice to someone.
4. Customer gave me a compliment.
5. Customer told a funny story or joke.
6. Heard dog barking, kids, or talking in the caller's background.
7. I took a payment from a customer.
8. Walked a customer through MyRadCare.
9. Said or typed "Happy to help" to three people.
10. Couldn't understand customer.
11. Said "Good morning" to two people today.
12. Transferred a call.
13. I posted a joke/meme in Teams under Customer Success.
14. Had to write a feedback.
15. Received a rush shipment request.
16. Customer asked about a discount.
17. Customer mentioned Covid.
18. I spoke with an RDC Sales Rep today.
19. Customer gave me their political opinion.
20. I had to leave a voicemail.
21. Customer complained about prices/fees.
22. I drank or ate something caffeinated today.
23. Received request for tracking info.
24. Customer didn't know their account #.