Set a Strat75 (notrelated totravel)Helpmemberset upCards AppProcessan IRARMDCompleteaPaydownIssue anOfficialCheckOpen aMinorMembershipPrint anew DebitCardOpen/referauto loanOpenan IRAHelp take a callfromOperator/BilingualQuePlacehold ona checkHelpMember setup TravelNotificationStart theprocess toset upAutopay (notfor VCC)Helpmemberset upOLBStart/ReportDeceaseProcessProcessnamechangeChargea servicefeeOpen/referVCCSet up aPre-Authfor acertificateOpen aRepPayeeAcctStart aVCCautopayProcessInternationalWireTransferAssistMember withDebit CardDisputeAssistMemberwith aNotaryOpen aCourtOrderCertificateAdd asecondaryaccount:savings/MMSendSecureEmailCompleteAffidavit ofForgeryComplete CIPprocess for anow "youngadult- justturned 18)Add/RemovePODManualPull ofCreditSubmit/completeAddress ChangeRefer/OpenVCCAssist aBusinessMemberOpen aCourtOrderCertificateAssistMemberwith DebitCard FraudProcess anIRAcontributionOpen acertificatePrint aVODAdd aJointClose aMembershipProcessPOACompletea GLtransactionCompletea PayoffAdd acheckingOpen a NewMembershipin DNACompleteanIndemnityAgreementSet up DDA(DirectDepositAllocation)Complete adisbursementfrom a FCLProcesstemporaryDC limitincreaseGive aHiwayHigh FiverecognitionAssistedMember withNCUACoveragequestionsProcessStoppaymentPrint aStatementWaive aservicefeeCompletedAANReversea NSFFeeAssist anassociatefrom adifferentdepartmentProcess an IRAtransfer/rolloverOpen NewMembershipin MLCompleteCrossMembertransferMake anInvestmentReferralProcessDomesticWireTransferCompleteminorchange to anexistingcertificateMakechangesto a DDAOpen one ofthe followingacct: Trust,Estate, orConservatorProcess an IRAwithdrawal/distrinbutionSet a Strat75 (notrelated totravel)Helpmemberset upCards AppProcessan IRARMDCompleteaPaydownIssue anOfficialCheckOpen aMinorMembershipPrint anew DebitCardOpen/referauto loanOpenan IRAHelp take a callfromOperator/BilingualQuePlacehold ona checkHelpMember setup TravelNotificationStart theprocess toset upAutopay (notfor VCC)Helpmemberset upOLBStart/ReportDeceaseProcessProcessnamechangeChargea servicefeeOpen/referVCCSet up aPre-Authfor acertificateOpen aRepPayeeAcctStart aVCCautopayProcessInternationalWireTransferAssistMember withDebit CardDisputeAssistMemberwith aNotaryOpen aCourtOrderCertificateAdd asecondaryaccount:savings/MMSendSecureEmailCompleteAffidavit ofForgeryComplete CIPprocess for anow "youngadult- justturned 18)Add/RemovePODManualPull ofCreditSubmit/completeAddress ChangeRefer/OpenVCCAssist aBusinessMemberOpen aCourtOrderCertificateAssistMemberwith DebitCard FraudProcess anIRAcontributionOpen acertificatePrint aVODAdd aJointClose aMembershipProcessPOACompletea GLtransactionCompletea PayoffAdd acheckingOpen a NewMembershipin DNACompleteanIndemnityAgreementSet up DDA(DirectDepositAllocation)Complete adisbursementfrom a FCLProcesstemporaryDC limitincreaseGive aHiwayHigh FiverecognitionAssistedMember withNCUACoveragequestionsProcessStoppaymentPrint aStatementWaive aservicefeeCompletedAANReversea NSFFeeAssist anassociatefrom adifferentdepartmentProcess an IRAtransfer/rolloverOpen NewMembershipin MLCompleteCrossMembertransferMake anInvestmentReferralProcessDomesticWireTransferCompleteminorchange to anexistingcertificateMakechangesto a DDAOpen one ofthe followingacct: Trust,Estate, orConservatorProcess an IRAwithdrawal/distrinbution

Member Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set a Strat 75 (not related to travel)
  2. Help member set up Cards App
  3. Process an IRA RMD
  4. Complete a Paydown
  5. Issue an Official Check
  6. Open a Minor Membership
  7. Print a new Debit Card
  8. Open/refer auto loan
  9. Open an IRA
  10. Help take a call from Operator/Bilingual Que
  11. Place hold on a check
  12. Help Member set up Travel Notification
  13. Start the process to set up Autopay (not for VCC)
  14. Help member set up OLB
  15. Start/Report Decease Process
  16. Process name change
  17. Charge a service fee
  18. Open/refer VCC
  19. Set up a Pre-Auth for a certificate
  20. Open a Rep Payee Acct
  21. Start a VCC autopay
  22. Process International Wire Transfer
  23. Assist Member with Debit Card Dispute
  24. Assist Member with a Notary
  25. Open a Court Order Certificate
  26. Add a secondary account: savings/MM
  27. Send Secure Email
  28. Complete Affidavit of Forgery
  29. Complete CIP process for a now "young adult- just turned 18)
  30. Add/Remove POD
  31. Manual Pull of Credit
  32. Submit/complete Address Change
  33. Refer/Open VCC
  34. Assist a Business Member
  35. Open a Court Order Certificate
  36. Assist Member with Debit Card Fraud
  37. Process an IRA contribution
  38. Open a certificate
  39. Print a VOD
  40. Add a Joint
  41. Close a Membership
  42. Process POA
  43. Complete a GL transaction
  44. Complete a Payoff
  45. Add a checking
  46. Open a New Membership in DNA
  47. Complete an Indemnity Agreement
  48. Set up DDA (Direct Deposit Allocation)
  49. Complete a disbursement from a FCL
  50. Process temporary DC limit increase
  51. Give a Hiway High Five recognition
  52. Assisted Member with NCUA Coverage questions
  53. Process Stop payment
  54. Print a Statement
  55. Waive a service fee
  56. Completed AAN
  57. Reverse a NSF Fee
  58. Assist an associate from a different department
  59. Process an IRA transfer/rollover
  60. Open New Membership in ML
  61. Complete Cross Member transfer
  62. Make an Investment Referral
  63. Process Domestic Wire Transfer
  64. Complete minor change to an existing certificate
  65. Make changes to a DDA
  66. Open one of the following acct: Trust, Estate, or Conservator
  67. Process an IRA withdrawal/distrinbution