Open/referVCCWaive aservicefeeManualPull ofCreditPrint anew DebitCardProcessPOAGive aHiwayHigh FiverecognitionCompletea PayoffAdd/RemovePODRefer/OpenVCCPlacehold ona checkIssue anOfficialCheckOpen acertificateHelpmemberset upCards AppCompleteanIndemnityAgreementAssistMemberwith DebitCard FraudOpen/referauto loanProcess an IRAwithdrawal/distrinbutionHelp take a callfromOperator/BilingualQueProcessInternationalWireTransferStart aVCCautopayStart theprocess toset upAutopay (notfor VCC)Process anIRAcontributionComplete CIPprocess for anow "youngadult- justturned 18)ProcessnamechangeCompleteAffidavit ofForgeryMakechangesto a DDACompleteaPaydownComplete adisbursementfrom a FCLProcessStoppaymentProcessDomesticWireTransferSet up DDA(DirectDepositAllocation)AssistMember withDebit CardDisputeHelpmemberset upOLBAdd acheckingAssist aBusinessMemberCompletea GLtransactionReversea NSFFeeProcessan IRARMDAssistMemberwith aNotarySet up aPre-Authfor acertificateOpen aCourtOrderCertificateOpen aRepPayeeAcctSet a Strat75 (notrelated totravel)Submit/completeAddress ChangeMake anInvestmentReferralClose aMembershipAdd asecondaryaccount:savings/MMCompleteCrossMembertransferAssistedMember withNCUACoveragequestionsChargea servicefeeOpen one ofthe followingacct: Trust,Estate, orConservatorOpen aCourtOrderCertificatePrint aStatementPrint aVODProcesstemporaryDC limitincreaseOpen NewMembershipin MLOpen a NewMembershipin DNAOpen aMinorMembershipCompletedAANProcess an IRAtransfer/rolloverHelpMember setup TravelNotificationStart/ReportDeceaseProcessAssist anassociatefrom adifferentdepartmentAdd aJointCompleteminorchange to anexistingcertificateOpenan IRASendSecureEmailOpen/referVCCWaive aservicefeeManualPull ofCreditPrint anew DebitCardProcessPOAGive aHiwayHigh FiverecognitionCompletea PayoffAdd/RemovePODRefer/OpenVCCPlacehold ona checkIssue anOfficialCheckOpen acertificateHelpmemberset upCards AppCompleteanIndemnityAgreementAssistMemberwith DebitCard FraudOpen/referauto loanProcess an IRAwithdrawal/distrinbutionHelp take a callfromOperator/BilingualQueProcessInternationalWireTransferStart aVCCautopayStart theprocess toset upAutopay (notfor VCC)Process anIRAcontributionComplete CIPprocess for anow "youngadult- justturned 18)ProcessnamechangeCompleteAffidavit ofForgeryMakechangesto a DDACompleteaPaydownComplete adisbursementfrom a FCLProcessStoppaymentProcessDomesticWireTransferSet up DDA(DirectDepositAllocation)AssistMember withDebit CardDisputeHelpmemberset upOLBAdd acheckingAssist aBusinessMemberCompletea GLtransactionReversea NSFFeeProcessan IRARMDAssistMemberwith aNotarySet up aPre-Authfor acertificateOpen aCourtOrderCertificateOpen aRepPayeeAcctSet a Strat75 (notrelated totravel)Submit/completeAddress ChangeMake anInvestmentReferralClose aMembershipAdd asecondaryaccount:savings/MMCompleteCrossMembertransferAssistedMember withNCUACoveragequestionsChargea servicefeeOpen one ofthe followingacct: Trust,Estate, orConservatorOpen aCourtOrderCertificatePrint aStatementPrint aVODProcesstemporaryDC limitincreaseOpen NewMembershipin MLOpen a NewMembershipin DNAOpen aMinorMembershipCompletedAANProcess an IRAtransfer/rolloverHelpMember setup TravelNotificationStart/ReportDeceaseProcessAssist anassociatefrom adifferentdepartmentAdd aJointCompleteminorchange to anexistingcertificateOpenan IRASendSecureEmail

Member Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Open/refer VCC
  2. Waive a service fee
  3. Manual Pull of Credit
  4. Print a new Debit Card
  5. Process POA
  6. Give a Hiway High Five recognition
  7. Complete a Payoff
  8. Add/Remove POD
  9. Refer/Open VCC
  10. Place hold on a check
  11. Issue an Official Check
  12. Open a certificate
  13. Help member set up Cards App
  14. Complete an Indemnity Agreement
  15. Assist Member with Debit Card Fraud
  16. Open/refer auto loan
  17. Process an IRA withdrawal/distrinbution
  18. Help take a call from Operator/Bilingual Que
  19. Process International Wire Transfer
  20. Start a VCC autopay
  21. Start the process to set up Autopay (not for VCC)
  22. Process an IRA contribution
  23. Complete CIP process for a now "young adult- just turned 18)
  24. Process name change
  25. Complete Affidavit of Forgery
  26. Make changes to a DDA
  27. Complete a Paydown
  28. Complete a disbursement from a FCL
  29. Process Stop payment
  30. Process Domestic Wire Transfer
  31. Set up DDA (Direct Deposit Allocation)
  32. Assist Member with Debit Card Dispute
  33. Help member set up OLB
  34. Add a checking
  35. Assist a Business Member
  36. Complete a GL transaction
  37. Reverse a NSF Fee
  38. Process an IRA RMD
  39. Assist Member with a Notary
  40. Set up a Pre-Auth for a certificate
  41. Open a Court Order Certificate
  42. Open a Rep Payee Acct
  43. Set a Strat 75 (not related to travel)
  44. Submit/complete Address Change
  45. Make an Investment Referral
  46. Close a Membership
  47. Add a secondary account: savings/MM
  48. Complete Cross Member transfer
  49. Assisted Member with NCUA Coverage questions
  50. Charge a service fee
  51. Open one of the following acct: Trust, Estate, or Conservator
  52. Open a Court Order Certificate
  53. Print a Statement
  54. Print a VOD
  55. Process temporary DC limit increase
  56. Open New Membership in ML
  57. Open a New Membership in DNA
  58. Open a Minor Membership
  59. Completed AAN
  60. Process an IRA transfer/rollover
  61. Help Member set up Travel Notification
  62. Start/Report Decease Process
  63. Assist an associate from a different department
  64. Add a Joint
  65. Complete minor change to an existing certificate
  66. Open an IRA
  67. Send Secure Email