Helpmemberset upOLBPrint aVODProcessPOAHelpMember setup TravelNotificationAssist anassociatefrom adifferentdepartmentHelp take a callfromOperator/BilingualQueMake anInvestmentReferralSet a Strat75 (notrelated totravel)Open aRepPayeeAcctProcessan IRARMDOpen/referVCCProcess an IRAwithdrawal/distrinbutionAdd acheckingProcess anIRAcontributionCompleteaPaydownProcesstemporaryDC limitincreaseSendSecureEmailOpen/referauto loanOpen aCourtOrderCertificateProcessInternationalWireTransferCompleteanIndemnityAgreementPrint aStatementOpen acertificateOpen one ofthe followingacct: Trust,Estate, orConservatorGive aHiwayHigh FiverecognitionStart aVCCautopayAssistedMember withNCUACoveragequestionsOpen aCourtOrderCertificateProcessStoppaymentSubmit/completeAddress ChangeCompletea GLtransactionProcessDomesticWireTransferAdd asecondaryaccount:savings/MMHelpmemberset upCards AppSet up aPre-Authfor acertificateAdd/RemovePODPrint anew DebitCardComplete CIPprocess for anow "youngadult- justturned 18)Set up DDA(DirectDepositAllocation)ManualPull ofCreditPlacehold ona checkProcessnamechangeRefer/OpenVCCOpen a NewMembershipin DNAAdd aJointMakechangesto a DDAAssist aBusinessMemberCompletea PayoffAssistMemberwith aNotaryCompleteminorchange to anexistingcertificateCompleteAffidavit ofForgeryChargea servicefeeAssistMemberwith DebitCard FraudOpen aMinorMembershipCompletedAANWaive aservicefeeCompleteCrossMembertransferClose aMembershipAssistMember withDebit CardDisputeStart theprocess toset upAutopay (notfor VCC)Reversea NSFFeeIssue anOfficialCheckOpen NewMembershipin MLOpenan IRAComplete adisbursementfrom a FCLProcess an IRAtransfer/rolloverStart/ReportDeceaseProcessHelpmemberset upOLBPrint aVODProcessPOAHelpMember setup TravelNotificationAssist anassociatefrom adifferentdepartmentHelp take a callfromOperator/BilingualQueMake anInvestmentReferralSet a Strat75 (notrelated totravel)Open aRepPayeeAcctProcessan IRARMDOpen/referVCCProcess an IRAwithdrawal/distrinbutionAdd acheckingProcess anIRAcontributionCompleteaPaydownProcesstemporaryDC limitincreaseSendSecureEmailOpen/referauto loanOpen aCourtOrderCertificateProcessInternationalWireTransferCompleteanIndemnityAgreementPrint aStatementOpen acertificateOpen one ofthe followingacct: Trust,Estate, orConservatorGive aHiwayHigh FiverecognitionStart aVCCautopayAssistedMember withNCUACoveragequestionsOpen aCourtOrderCertificateProcessStoppaymentSubmit/completeAddress ChangeCompletea GLtransactionProcessDomesticWireTransferAdd asecondaryaccount:savings/MMHelpmemberset upCards AppSet up aPre-Authfor acertificateAdd/RemovePODPrint anew DebitCardComplete CIPprocess for anow "youngadult- justturned 18)Set up DDA(DirectDepositAllocation)ManualPull ofCreditPlacehold ona checkProcessnamechangeRefer/OpenVCCOpen a NewMembershipin DNAAdd aJointMakechangesto a DDAAssist aBusinessMemberCompletea PayoffAssistMemberwith aNotaryCompleteminorchange to anexistingcertificateCompleteAffidavit ofForgeryChargea servicefeeAssistMemberwith DebitCard FraudOpen aMinorMembershipCompletedAANWaive aservicefeeCompleteCrossMembertransferClose aMembershipAssistMember withDebit CardDisputeStart theprocess toset upAutopay (notfor VCC)Reversea NSFFeeIssue anOfficialCheckOpen NewMembershipin MLOpenan IRAComplete adisbursementfrom a FCLProcess an IRAtransfer/rolloverStart/ReportDeceaseProcess

Member Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help member set up OLB
  2. Print a VOD
  3. Process POA
  4. Help Member set up Travel Notification
  5. Assist an associate from a different department
  6. Help take a call from Operator/Bilingual Que
  7. Make an Investment Referral
  8. Set a Strat 75 (not related to travel)
  9. Open a Rep Payee Acct
  10. Process an IRA RMD
  11. Open/refer VCC
  12. Process an IRA withdrawal/distrinbution
  13. Add a checking
  14. Process an IRA contribution
  15. Complete a Paydown
  16. Process temporary DC limit increase
  17. Send Secure Email
  18. Open/refer auto loan
  19. Open a Court Order Certificate
  20. Process International Wire Transfer
  21. Complete an Indemnity Agreement
  22. Print a Statement
  23. Open a certificate
  24. Open one of the following acct: Trust, Estate, or Conservator
  25. Give a Hiway High Five recognition
  26. Start a VCC autopay
  27. Assisted Member with NCUA Coverage questions
  28. Open a Court Order Certificate
  29. Process Stop payment
  30. Submit/complete Address Change
  31. Complete a GL transaction
  32. Process Domestic Wire Transfer
  33. Add a secondary account: savings/MM
  34. Help member set up Cards App
  35. Set up a Pre-Auth for a certificate
  36. Add/Remove POD
  37. Print a new Debit Card
  38. Complete CIP process for a now "young adult- just turned 18)
  39. Set up DDA (Direct Deposit Allocation)
  40. Manual Pull of Credit
  41. Place hold on a check
  42. Process name change
  43. Refer/Open VCC
  44. Open a New Membership in DNA
  45. Add a Joint
  46. Make changes to a DDA
  47. Assist a Business Member
  48. Complete a Payoff
  49. Assist Member with a Notary
  50. Complete minor change to an existing certificate
  51. Complete Affidavit of Forgery
  52. Charge a service fee
  53. Assist Member with Debit Card Fraud
  54. Open a Minor Membership
  55. Completed AAN
  56. Waive a service fee
  57. Complete Cross Member transfer
  58. Close a Membership
  59. Assist Member with Debit Card Dispute
  60. Start the process to set up Autopay (not for VCC)
  61. Reverse a NSF Fee
  62. Issue an Official Check
  63. Open New Membership in ML
  64. Open an IRA
  65. Complete a disbursement from a FCL
  66. Process an IRA transfer/rollover
  67. Start/Report Decease Process