StopIDTripPlanCustomersHelpfulEnthusiasticConsiderateSatisfactionCustomerCareEmpathyUnderstandingRespectfulAmpCardRoutesMobileAppSupervisorPatienceAgentsToneWordChoiceCCRLoyalEnergeticNiceScheduleOwnershipExcellentAdaptableSocialMediaPositiveServiceChangeTeamWorkResiliencyServiceDeskAssistProbingQuestionsResponsibilityDocumentationGreetingBalanceSteadFastStopIDTripPlanCustomersHelpfulEnthusiasticConsiderateSatisfactionCustomerCareEmpathyUnderstandingRespectfulAmpCardRoutesMobileAppSupervisorPatienceAgentsToneWordChoiceCCRLoyalEnergeticNiceScheduleOwnershipExcellentAdaptableSocialMediaPositiveServiceChangeTeamWorkResiliencyServiceDeskAssistProbingQuestionsResponsibilityDocumentationGreetingBalanceSteadFast

Celebrating Customer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stop ID
  2. Trip Plan
  3. Customers
  4. Helpful
  5. Enthusiastic
  6. Considerate
  7. Satisfaction
  8. Customer Care
  9. Empathy
  10. Understanding
  11. Respectful
  12. Amp Card
  13. Routes
  14. Mobile App
  15. Supervisor
  16. Patience
  17. Agents
  18. Tone
  19. Word Choice
  20. CCR
  21. Loyal
  22. Energetic
  23. Nice
  24. Schedule
  25. Ownership
  26. Excellent
  27. Adaptable
  28. Social Media
  29. Positive
  30. Service Change
  31. Team Work
  32. Resiliency
  33. Service Desk
  34. Assist
  35. Probing Questions
  36. Responsibility
  37. Documentation
  38. Greeting
  39. Balance
  40. SteadFast