SocialMediaCustomersAgentsServiceDeskCustomerCareUnderstandingAssistProbingQuestionsConsiderateAmpCardStopIDToneSupervisorSteadFastGreetingResponsibilityEmpathyRoutesEnergeticSchedulePositiveSatisfactionWordChoiceServiceChangeOwnershipRespectfulTripPlanCCRBalanceMobileAppEnthusiasticLoyalHelpfulAdaptableNicePatienceResiliencyExcellentTeamWorkDocumentationSocialMediaCustomersAgentsServiceDeskCustomerCareUnderstandingAssistProbingQuestionsConsiderateAmpCardStopIDToneSupervisorSteadFastGreetingResponsibilityEmpathyRoutesEnergeticSchedulePositiveSatisfactionWordChoiceServiceChangeOwnershipRespectfulTripPlanCCRBalanceMobileAppEnthusiasticLoyalHelpfulAdaptableNicePatienceResiliencyExcellentTeamWorkDocumentation

Celebrating Customer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Social Media
  2. Customers
  3. Agents
  4. Service Desk
  5. Customer Care
  6. Understanding
  7. Assist
  8. Probing Questions
  9. Considerate
  10. Amp Card
  11. Stop ID
  12. Tone
  13. Supervisor
  14. SteadFast
  15. Greeting
  16. Responsibility
  17. Empathy
  18. Routes
  19. Energetic
  20. Schedule
  21. Positive
  22. Satisfaction
  23. Word Choice
  24. Service Change
  25. Ownership
  26. Respectful
  27. Trip Plan
  28. CCR
  29. Balance
  30. Mobile App
  31. Enthusiastic
  32. Loyal
  33. Helpful
  34. Adaptable
  35. Nice
  36. Patience
  37. Resiliency
  38. Excellent
  39. Team Work
  40. Documentation