EnthusiasticCCRUnderstandingLoyalAmpCardPatienceServiceChangeTeamWorkOwnershipEnergeticDocumentationResiliencyPositiveNiceAgentsServiceDeskTripPlanMobileAppCustomerCareConsiderateSocialMediaStopIDRespectfulCustomersHelpfulEmpathyProbingQuestionsToneSatisfactionExcellentScheduleBalanceGreetingWordChoiceSupervisorRoutesResponsibilityAdaptableAssistSteadFastEnthusiasticCCRUnderstandingLoyalAmpCardPatienceServiceChangeTeamWorkOwnershipEnergeticDocumentationResiliencyPositiveNiceAgentsServiceDeskTripPlanMobileAppCustomerCareConsiderateSocialMediaStopIDRespectfulCustomersHelpfulEmpathyProbingQuestionsToneSatisfactionExcellentScheduleBalanceGreetingWordChoiceSupervisorRoutesResponsibilityAdaptableAssistSteadFast

Celebrating Customer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Enthusiastic
  2. CCR
  3. Understanding
  4. Loyal
  5. Amp Card
  6. Patience
  7. Service Change
  8. Team Work
  9. Ownership
  10. Energetic
  11. Documentation
  12. Resiliency
  13. Positive
  14. Nice
  15. Agents
  16. Service Desk
  17. Trip Plan
  18. Mobile App
  19. Customer Care
  20. Considerate
  21. Social Media
  22. Stop ID
  23. Respectful
  24. Customers
  25. Helpful
  26. Empathy
  27. Probing Questions
  28. Tone
  29. Satisfaction
  30. Excellent
  31. Schedule
  32. Balance
  33. Greeting
  34. Word Choice
  35. Supervisor
  36. Routes
  37. Responsibility
  38. Adaptable
  39. Assist
  40. SteadFast