EmpathyUnderstandingPatienceWordChoiceTripPlanBalanceStopIDResponsibilityPositiveEnthusiasticRoutesCustomerCareGreetingNiceCCRSocialMediaAssistSatisfactionSteadFastConsiderateProbingQuestionsAdaptableOwnershipToneExcellentSupervisorRespectfulServiceChangeCustomersEnergeticResiliencyDocumentationAgentsLoyalScheduleMobileAppAmpCardTeamWorkHelpfulServiceDeskEmpathyUnderstandingPatienceWordChoiceTripPlanBalanceStopIDResponsibilityPositiveEnthusiasticRoutesCustomerCareGreetingNiceCCRSocialMediaAssistSatisfactionSteadFastConsiderateProbingQuestionsAdaptableOwnershipToneExcellentSupervisorRespectfulServiceChangeCustomersEnergeticResiliencyDocumentationAgentsLoyalScheduleMobileAppAmpCardTeamWorkHelpfulServiceDesk

Celebrating Customer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Empathy
  2. Understanding
  3. Patience
  4. Word Choice
  5. Trip Plan
  6. Balance
  7. Stop ID
  8. Responsibility
  9. Positive
  10. Enthusiastic
  11. Routes
  12. Customer Care
  13. Greeting
  14. Nice
  15. CCR
  16. Social Media
  17. Assist
  18. Satisfaction
  19. SteadFast
  20. Considerate
  21. Probing Questions
  22. Adaptable
  23. Ownership
  24. Tone
  25. Excellent
  26. Supervisor
  27. Respectful
  28. Service Change
  29. Customers
  30. Energetic
  31. Resiliency
  32. Documentation
  33. Agents
  34. Loyal
  35. Schedule
  36. Mobile App
  37. Amp Card
  38. Team Work
  39. Helpful
  40. Service Desk