ResponsibilityCustomersWordChoiceEmpathyStopIDEnthusiasticExcellentAgentsPositiveOwnershipToneCCRProbingQuestionsServiceChangeTripPlanHelpfulTeamWorkLoyalAssistDocumentationRoutesSupervisorServiceDeskBalanceSteadFastCustomerCareScheduleResiliencyRespectfulPatienceSocialMediaNiceAmpCardConsiderateMobileAppGreetingAdaptableUnderstandingEnergeticSatisfactionResponsibilityCustomersWordChoiceEmpathyStopIDEnthusiasticExcellentAgentsPositiveOwnershipToneCCRProbingQuestionsServiceChangeTripPlanHelpfulTeamWorkLoyalAssistDocumentationRoutesSupervisorServiceDeskBalanceSteadFastCustomerCareScheduleResiliencyRespectfulPatienceSocialMediaNiceAmpCardConsiderateMobileAppGreetingAdaptableUnderstandingEnergeticSatisfaction

Celebrating Customer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Responsibility
  2. Customers
  3. Word Choice
  4. Empathy
  5. Stop ID
  6. Enthusiastic
  7. Excellent
  8. Agents
  9. Positive
  10. Ownership
  11. Tone
  12. CCR
  13. Probing Questions
  14. Service Change
  15. Trip Plan
  16. Helpful
  17. Team Work
  18. Loyal
  19. Assist
  20. Documentation
  21. Routes
  22. Supervisor
  23. Service Desk
  24. Balance
  25. SteadFast
  26. Customer Care
  27. Schedule
  28. Resiliency
  29. Respectful
  30. Patience
  31. Social Media
  32. Nice
  33. Amp Card
  34. Considerate
  35. Mobile App
  36. Greeting
  37. Adaptable
  38. Understanding
  39. Energetic
  40. Satisfaction