ReportingEventsAskQuestionsSBARThree WayRepeatand ReadBackHigh RiskSituationsPhoneticClarificationStandardizedHandoffsCrossCheckCUS(Concerned,Uncomfortable,Safety IssueStar forSelfCheckingEffectivelyCommunicateValidateandVerifySpeakUpClarifyingQuestionsHighReliabilityOrganization(HRO)ErrorPreventionToolsReportingEventsAskQuestionsSBARThree WayRepeatand ReadBackHigh RiskSituationsPhoneticClarificationStandardizedHandoffsCrossCheckCUS(Concerned,Uncomfortable,Safety IssueStar forSelfCheckingEffectivelyCommunicateValidateandVerifySpeakUpClarifyingQuestionsHighReliabilityOrganization(HRO)ErrorPreventionTools

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reporting Events
  2. Ask Questions
  3. SBAR
  4. Three Way Repeat and Read Back
  5. High Risk Situations
  6. Phonetic Clarification
  7. Standardized Handoffs
  8. Cross Check
  9. CUS (Concerned, Uncomfortable, Safety Issue
  10. Star for Self Checking
  11. Effectively Communicate
  12. Validate and Verify
  13. Speak Up
  14. Clarifying Questions
  15. High Reliability Organization (HRO)
  16. Error Prevention Tools