AskQuestionsCUS(Concerned,Uncomfortable,Safety IssuePhoneticClarificationClarifyingQuestionsThree WayRepeatand ReadBackSpeakUpErrorPreventionToolsCrossCheckHighReliabilityOrganization(HRO)SBARReportingEventsStar forSelfCheckingStandardizedHandoffsValidateandVerifyHigh RiskSituationsEffectivelyCommunicateAskQuestionsCUS(Concerned,Uncomfortable,Safety IssuePhoneticClarificationClarifyingQuestionsThree WayRepeatand ReadBackSpeakUpErrorPreventionToolsCrossCheckHighReliabilityOrganization(HRO)SBARReportingEventsStar forSelfCheckingStandardizedHandoffsValidateandVerifyHigh RiskSituationsEffectivelyCommunicate

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask Questions
  2. CUS (Concerned, Uncomfortable, Safety Issue
  3. Phonetic Clarification
  4. Clarifying Questions
  5. Three Way Repeat and Read Back
  6. Speak Up
  7. Error Prevention Tools
  8. Cross Check
  9. High Reliability Organization (HRO)
  10. SBAR
  11. Reporting Events
  12. Star for Self Checking
  13. Standardized Handoffs
  14. Validate and Verify
  15. High Risk Situations
  16. Effectively Communicate