AskQuestionsEffectivelyCommunicateHighReliabilityOrganization(HRO)SpeakUpPhoneticClarificationErrorPreventionToolsCUS(Concerned,Uncomfortable,Safety IssueCrossCheckClarifyingQuestionsThree WayRepeatand ReadBackValidateandVerifyHigh RiskSituationsReportingEventsStandardizedHandoffsStar forSelfCheckingSBARAskQuestionsEffectivelyCommunicateHighReliabilityOrganization(HRO)SpeakUpPhoneticClarificationErrorPreventionToolsCUS(Concerned,Uncomfortable,Safety IssueCrossCheckClarifyingQuestionsThree WayRepeatand ReadBackValidateandVerifyHigh RiskSituationsReportingEventsStandardizedHandoffsStar forSelfCheckingSBAR

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask Questions
  2. Effectively Communicate
  3. High Reliability Organization (HRO)
  4. Speak Up
  5. Phonetic Clarification
  6. Error Prevention Tools
  7. CUS (Concerned, Uncomfortable, Safety Issue
  8. Cross Check
  9. Clarifying Questions
  10. Three Way Repeat and Read Back
  11. Validate and Verify
  12. High Risk Situations
  13. Reporting Events
  14. Standardized Handoffs
  15. Star for Self Checking
  16. SBAR