High RiskSituationsHighReliabilityOrganization(HRO)ClarifyingQuestionsValidateandVerifyCUS(Concerned,Uncomfortable,Safety IssueErrorPreventionToolsThree WayRepeatand ReadBackPhoneticClarificationStar forSelfCheckingSBAREffectivelyCommunicateCrossCheckAskQuestionsReportingEventsSpeakUpStandardizedHandoffsHigh RiskSituationsHighReliabilityOrganization(HRO)ClarifyingQuestionsValidateandVerifyCUS(Concerned,Uncomfortable,Safety IssueErrorPreventionToolsThree WayRepeatand ReadBackPhoneticClarificationStar forSelfCheckingSBAREffectivelyCommunicateCrossCheckAskQuestionsReportingEventsSpeakUpStandardizedHandoffs

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. High Risk Situations
  2. High Reliability Organization (HRO)
  3. Clarifying Questions
  4. Validate and Verify
  5. CUS (Concerned, Uncomfortable, Safety Issue
  6. Error Prevention Tools
  7. Three Way Repeat and Read Back
  8. Phonetic Clarification
  9. Star for Self Checking
  10. SBAR
  11. Effectively Communicate
  12. Cross Check
  13. Ask Questions
  14. Reporting Events
  15. Speak Up
  16. Standardized Handoffs