SpeakUpSBARStandardizedHandoffsHighReliabilityOrganization(HRO)CUS(Concerned,Uncomfortable,Safety IssueClarifyingQuestionsReportingEventsPhoneticClarificationThree WayRepeatand ReadBackAskQuestionsStar forSelfCheckingValidateandVerifyHigh RiskSituationsErrorPreventionToolsEffectivelyCommunicateCrossCheckSpeakUpSBARStandardizedHandoffsHighReliabilityOrganization(HRO)CUS(Concerned,Uncomfortable,Safety IssueClarifyingQuestionsReportingEventsPhoneticClarificationThree WayRepeatand ReadBackAskQuestionsStar forSelfCheckingValidateandVerifyHigh RiskSituationsErrorPreventionToolsEffectivelyCommunicateCrossCheck

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Speak Up
  2. SBAR
  3. Standardized Handoffs
  4. High Reliability Organization (HRO)
  5. CUS (Concerned, Uncomfortable, Safety Issue
  6. Clarifying Questions
  7. Reporting Events
  8. Phonetic Clarification
  9. Three Way Repeat and Read Back
  10. Ask Questions
  11. Star for Self Checking
  12. Validate and Verify
  13. High Risk Situations
  14. Error Prevention Tools
  15. Effectively Communicate
  16. Cross Check