Star forSelfCheckingHighReliabilityOrganization(HRO)High RiskSituationsSpeakUpThree WayRepeatand ReadBackValidateandVerifyReportingEventsCUS(Concerned,Uncomfortable,Safety IssueCrossCheckErrorPreventionToolsEffectivelyCommunicateClarifyingQuestionsAskQuestionsStandardizedHandoffsSBARPhoneticClarificationStar forSelfCheckingHighReliabilityOrganization(HRO)High RiskSituationsSpeakUpThree WayRepeatand ReadBackValidateandVerifyReportingEventsCUS(Concerned,Uncomfortable,Safety IssueCrossCheckErrorPreventionToolsEffectivelyCommunicateClarifyingQuestionsAskQuestionsStandardizedHandoffsSBARPhoneticClarification

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Star for Self Checking
  2. High Reliability Organization (HRO)
  3. High Risk Situations
  4. Speak Up
  5. Three Way Repeat and Read Back
  6. Validate and Verify
  7. Reporting Events
  8. CUS (Concerned, Uncomfortable, Safety Issue
  9. Cross Check
  10. Error Prevention Tools
  11. Effectively Communicate
  12. Clarifying Questions
  13. Ask Questions
  14. Standardized Handoffs
  15. SBAR
  16. Phonetic Clarification