(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transferred a customers service to their new home
Saved Customer from skipping winter service
Deescalated a customer without a manger or co worker's help
Collected a promo fee
Customer says they just got charged but no one came out