Remove ashippingfeeGenerate/send areturnlabelPlace 5ordersSend acat gif toyoursupervisorFind aduplicateaccount inSalesforcePlace anorder for apair ofSlipspeedsReplacean orderlost byOnTracGetghosted bya customeron chatHelp acustomerremove afraud holdTake atransferfrom anAlorica CSRCancelan orderin OMSDe-escalatewith acustomerAssist acustomerwith aBOPIS orderDiscount anorder toapply apromo codeCreate anew personaccount inSalesforceAssist acustomerwith a dataprivacyrequestFind acomparableitem for acustomer thatreceived anOOS emailTransfer akudos callto yourseniorEmail acustomera promocodeFind anorder withthe ID.mediscountappliedHelp acustomerthat lives inthe samestate as youProcessa URPlace anorderover $250Ask for agift cardreloadRemove ashippingfeeGenerate/send areturnlabelPlace 5ordersSend acat gif toyoursupervisorFind aduplicateaccount inSalesforcePlace anorder for apair ofSlipspeedsReplacean orderlost byOnTracGetghosted bya customeron chatHelp acustomerremove afraud holdTake atransferfrom anAlorica CSRCancelan orderin OMSDe-escalatewith acustomerAssist acustomerwith aBOPIS orderDiscount anorder toapply apromo codeCreate anew personaccount inSalesforceAssist acustomerwith a dataprivacyrequestFind acomparableitem for acustomer thatreceived anOOS emailTransfer akudos callto yourseniorEmail acustomera promocodeFind anorder withthe ID.mediscountappliedHelp acustomerthat lives inthe samestate as youProcessa URPlace anorderover $250Ask for agift cardreload

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Remove a shipping fee
  2. Generate/ send a return label
  3. Place 5 orders
  4. Send a cat gif to your supervisor
  5. Find a duplicate account in Salesforce
  6. Place an order for a pair of Slipspeeds
  7. Replace an order lost by OnTrac
  8. Get ghosted by a customer on chat
  9. Help a customer remove a fraud hold
  10. Take a transfer from an Alorica CSR
  11. Cancel an order in OMS
  12. De-escalate with a customer
  13. Assist a customer with a BOPIS order
  14. Discount an order to apply a promo code
  15. Create a new person account in Salesforce
  16. Assist a customer with a data privacy request
  17. Find a comparable item for a customer that received an OOS email
  18. Transfer a kudos call to your senior
  19. Email a customer a promo code
  20. Find an order with the ID.me discount applied
  21. Help a customer that lives in the same state as you
  22. Process a UR
  23. Place an order over $250
  24. Ask for a gift card reload