Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Assist a customer with a data privacy request
2. Find a duplicate account in Salesforce
3. Cancel an order in OMS
4. Get ghosted by a customer on chat
5. Help a customer remove a fraud hold
6. De-escalate with a customer
7. Transfer a kudos call to your senior
8. Ask for a gift card reload
9. Assist a customer with a BOPIS order
10. Generate/ send a return label
11. Help a customer that lives in the same state as you
12. Email a customer a promo code
13. Take a transfer from an Alorica CSR
14. Replace an order lost by OnTrac
15. Place an order over $250
16. Process a UR
17. Find a comparable item for a customer that received an OOS email
18. Remove a shipping fee
19. Find an order with the ID.me discount applied
20. Send a cat gif to your supervisor
21. Discount an order to apply a promo code
22. Place an order for a pair of Slipspeeds
23. Create a new person account in Salesforce
24. Place 5 orders