Send acat gif toyoursupervisorCancelan orderin OMSPlace 5ordersTake atransferfrom anAlorica CSRCreate anew personaccount inSalesforceHelp acustomerremove afraud holdDe-escalatewith acustomerAssist acustomerwith aBOPIS orderFind aduplicateaccount inSalesforceDiscount anorder toapply apromo codeTransfer akudos callto yourseniorGenerate/send areturnlabelPlace anorder for apair ofSlipspeedsEmail acustomera promocodeRemove ashippingfeeFind acomparableitem for acustomer thatreceived anOOS emailFind anorder withthe ID.mediscountappliedAssist acustomerwith a dataprivacyrequestHelp acustomerthat lives inthe samestate as youProcessa URAsk for agift cardreloadGetghosted bya customeron chatReplacean orderlost byOnTracPlace anorderover $250Send acat gif toyoursupervisorCancelan orderin OMSPlace 5ordersTake atransferfrom anAlorica CSRCreate anew personaccount inSalesforceHelp acustomerremove afraud holdDe-escalatewith acustomerAssist acustomerwith aBOPIS orderFind aduplicateaccount inSalesforceDiscount anorder toapply apromo codeTransfer akudos callto yourseniorGenerate/send areturnlabelPlace anorder for apair ofSlipspeedsEmail acustomera promocodeRemove ashippingfeeFind acomparableitem for acustomer thatreceived anOOS emailFind anorder withthe ID.mediscountappliedAssist acustomerwith a dataprivacyrequestHelp acustomerthat lives inthe samestate as youProcessa URAsk for agift cardreloadGetghosted bya customeron chatReplacean orderlost byOnTracPlace anorderover $250

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a cat gif to your supervisor
  2. Cancel an order in OMS
  3. Place 5 orders
  4. Take a transfer from an Alorica CSR
  5. Create a new person account in Salesforce
  6. Help a customer remove a fraud hold
  7. De-escalate with a customer
  8. Assist a customer with a BOPIS order
  9. Find a duplicate account in Salesforce
  10. Discount an order to apply a promo code
  11. Transfer a kudos call to your senior
  12. Generate/ send a return label
  13. Place an order for a pair of Slipspeeds
  14. Email a customer a promo code
  15. Remove a shipping fee
  16. Find a comparable item for a customer that received an OOS email
  17. Find an order with the ID.me discount applied
  18. Assist a customer with a data privacy request
  19. Help a customer that lives in the same state as you
  20. Process a UR
  21. Ask for a gift card reload
  22. Get ghosted by a customer on chat
  23. Replace an order lost by OnTrac
  24. Place an order over $250