Help acustomerremove afraud holdGetghosted bya customeron chatEmail acustomera promocodeAsk for agift cardreloadRemove ashippingfeeGenerate/send areturnlabelProcessa URCancelan orderin OMSPlace anorder for apair ofSlipspeedsFind aduplicateaccount inSalesforceAssist acustomerwith a dataprivacyrequestSend acat gif toyoursupervisorTake atransferfrom anAlorica CSRPlace 5ordersFind acomparableitem for acustomer thatreceived anOOS emailPlace anorderover $250Find anorder withthe ID.mediscountappliedTransfer akudos callto yourseniorCreate anew personaccount inSalesforceAssist acustomerwith aBOPIS orderHelp acustomerthat lives inthe samestate as youReplacean orderlost byOnTracDe-escalatewith acustomerDiscount anorder toapply apromo codeHelp acustomerremove afraud holdGetghosted bya customeron chatEmail acustomera promocodeAsk for agift cardreloadRemove ashippingfeeGenerate/send areturnlabelProcessa URCancelan orderin OMSPlace anorder for apair ofSlipspeedsFind aduplicateaccount inSalesforceAssist acustomerwith a dataprivacyrequestSend acat gif toyoursupervisorTake atransferfrom anAlorica CSRPlace 5ordersFind acomparableitem for acustomer thatreceived anOOS emailPlace anorderover $250Find anorder withthe ID.mediscountappliedTransfer akudos callto yourseniorCreate anew personaccount inSalesforceAssist acustomerwith aBOPIS orderHelp acustomerthat lives inthe samestate as youReplacean orderlost byOnTracDe-escalatewith acustomerDiscount anorder toapply apromo code

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a customer remove a fraud hold
  2. Get ghosted by a customer on chat
  3. Email a customer a promo code
  4. Ask for a gift card reload
  5. Remove a shipping fee
  6. Generate/ send a return label
  7. Process a UR
  8. Cancel an order in OMS
  9. Place an order for a pair of Slipspeeds
  10. Find a duplicate account in Salesforce
  11. Assist a customer with a data privacy request
  12. Send a cat gif to your supervisor
  13. Take a transfer from an Alorica CSR
  14. Place 5 orders
  15. Find a comparable item for a customer that received an OOS email
  16. Place an order over $250
  17. Find an order with the ID.me discount applied
  18. Transfer a kudos call to your senior
  19. Create a new person account in Salesforce
  20. Assist a customer with a BOPIS order
  21. Help a customer that lives in the same state as you
  22. Replace an order lost by OnTrac
  23. De-escalate with a customer
  24. Discount an order to apply a promo code