Assist acustomerwith aBOPIS orderFind anorder withthe ID.mediscountappliedPlace 5ordersRemove ashippingfeeAsk for agift cardreloadCancelan orderin OMSCreate anew personaccount inSalesforcePlace anorderover $250Find acomparableitem for acustomer thatreceived anOOS emailTransfer akudos callto yourseniorReplacean orderlost byOnTracGenerate/send areturnlabelAssist acustomerwith a dataprivacyrequestPlace anorder for apair ofSlipspeedsTake atransferfrom anAlorica CSRFind aduplicateaccount inSalesforceDe-escalatewith acustomerProcessa UREmail acustomera promocodeSend acat gif toyoursupervisorGetghosted bya customeron chatHelp acustomerthat lives inthe samestate as youDiscount anorder toapply apromo codeHelp acustomerremove afraud holdAssist acustomerwith aBOPIS orderFind anorder withthe ID.mediscountappliedPlace 5ordersRemove ashippingfeeAsk for agift cardreloadCancelan orderin OMSCreate anew personaccount inSalesforcePlace anorderover $250Find acomparableitem for acustomer thatreceived anOOS emailTransfer akudos callto yourseniorReplacean orderlost byOnTracGenerate/send areturnlabelAssist acustomerwith a dataprivacyrequestPlace anorder for apair ofSlipspeedsTake atransferfrom anAlorica CSRFind aduplicateaccount inSalesforceDe-escalatewith acustomerProcessa UREmail acustomera promocodeSend acat gif toyoursupervisorGetghosted bya customeron chatHelp acustomerthat lives inthe samestate as youDiscount anorder toapply apromo codeHelp acustomerremove afraud hold

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Assist a customer with a BOPIS order
  2. Find an order with the ID.me discount applied
  3. Place 5 orders
  4. Remove a shipping fee
  5. Ask for a gift card reload
  6. Cancel an order in OMS
  7. Create a new person account in Salesforce
  8. Place an order over $250
  9. Find a comparable item for a customer that received an OOS email
  10. Transfer a kudos call to your senior
  11. Replace an order lost by OnTrac
  12. Generate/ send a return label
  13. Assist a customer with a data privacy request
  14. Place an order for a pair of Slipspeeds
  15. Take a transfer from an Alorica CSR
  16. Find a duplicate account in Salesforce
  17. De-escalate with a customer
  18. Process a UR
  19. Email a customer a promo code
  20. Send a cat gif to your supervisor
  21. Get ghosted by a customer on chat
  22. Help a customer that lives in the same state as you
  23. Discount an order to apply a promo code
  24. Help a customer remove a fraud hold