Place anorder for apair ofSlipspeedsPlace 5ordersCreate anew personaccount inSalesforceDe-escalatewith acustomerFind anorder withthe ID.mediscountappliedFind acomparableitem for acustomer thatreceived anOOS emailAssist acustomerwith aBOPIS orderDiscount anorder toapply apromo codeRemove ashippingfeeGetghosted bya customeron chatSend acat gif toyoursupervisorAsk for agift cardreloadReplacean orderlost byOnTracAssist acustomerwith a dataprivacyrequestTransfer akudos callto yourseniorProcessa URHelp acustomerremove afraud holdTake atransferfrom anAlorica CSRGenerate/send areturnlabelPlace anorderover $250Cancelan orderin OMSHelp acustomerthat lives inthe samestate as youEmail acustomera promocodeFind aduplicateaccount inSalesforcePlace anorder for apair ofSlipspeedsPlace 5ordersCreate anew personaccount inSalesforceDe-escalatewith acustomerFind anorder withthe ID.mediscountappliedFind acomparableitem for acustomer thatreceived anOOS emailAssist acustomerwith aBOPIS orderDiscount anorder toapply apromo codeRemove ashippingfeeGetghosted bya customeron chatSend acat gif toyoursupervisorAsk for agift cardreloadReplacean orderlost byOnTracAssist acustomerwith a dataprivacyrequestTransfer akudos callto yourseniorProcessa URHelp acustomerremove afraud holdTake atransferfrom anAlorica CSRGenerate/send areturnlabelPlace anorderover $250Cancelan orderin OMSHelp acustomerthat lives inthe samestate as youEmail acustomera promocodeFind aduplicateaccount inSalesforce

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Place an order for a pair of Slipspeeds
  2. Place 5 orders
  3. Create a new person account in Salesforce
  4. De-escalate with a customer
  5. Find an order with the ID.me discount applied
  6. Find a comparable item for a customer that received an OOS email
  7. Assist a customer with a BOPIS order
  8. Discount an order to apply a promo code
  9. Remove a shipping fee
  10. Get ghosted by a customer on chat
  11. Send a cat gif to your supervisor
  12. Ask for a gift card reload
  13. Replace an order lost by OnTrac
  14. Assist a customer with a data privacy request
  15. Transfer a kudos call to your senior
  16. Process a UR
  17. Help a customer remove a fraud hold
  18. Take a transfer from an Alorica CSR
  19. Generate/ send a return label
  20. Place an order over $250
  21. Cancel an order in OMS
  22. Help a customer that lives in the same state as you
  23. Email a customer a promo code
  24. Find a duplicate account in Salesforce