Assist acustomerwith a dataprivacyrequestGetghosted bya customeron chatHelp acustomerremove afraud holdCancelan orderin OMSGenerate/send areturnlabelPlace anorderover $250Help acustomerthat lives inthe samestate as youRemove ashippingfeePlace anorder for apair ofSlipspeedsProcessa URAsk for agift cardreloadReplacean orderlost byOnTracDe-escalatewith acustomerFind anorder withthe ID.mediscountappliedPlace 5ordersSend acat gif toyoursupervisorFind acomparableitem for acustomer thatreceived anOOS emailFind aduplicateaccount inSalesforceTake atransferfrom anAlorica CSRDiscount anorder toapply apromo codeAssist acustomerwith aBOPIS orderCreate anew personaccount inSalesforceTransfer akudos callto yourseniorEmail acustomera promocodeAssist acustomerwith a dataprivacyrequestGetghosted bya customeron chatHelp acustomerremove afraud holdCancelan orderin OMSGenerate/send areturnlabelPlace anorderover $250Help acustomerthat lives inthe samestate as youRemove ashippingfeePlace anorder for apair ofSlipspeedsProcessa URAsk for agift cardreloadReplacean orderlost byOnTracDe-escalatewith acustomerFind anorder withthe ID.mediscountappliedPlace 5ordersSend acat gif toyoursupervisorFind acomparableitem for acustomer thatreceived anOOS emailFind aduplicateaccount inSalesforceTake atransferfrom anAlorica CSRDiscount anorder toapply apromo codeAssist acustomerwith aBOPIS orderCreate anew personaccount inSalesforceTransfer akudos callto yourseniorEmail acustomera promocode

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assist a customer with a data privacy request
  2. Get ghosted by a customer on chat
  3. Help a customer remove a fraud hold
  4. Cancel an order in OMS
  5. Generate/ send a return label
  6. Place an order over $250
  7. Help a customer that lives in the same state as you
  8. Remove a shipping fee
  9. Place an order for a pair of Slipspeeds
  10. Process a UR
  11. Ask for a gift card reload
  12. Replace an order lost by OnTrac
  13. De-escalate with a customer
  14. Find an order with the ID.me discount applied
  15. Place 5 orders
  16. Send a cat gif to your supervisor
  17. Find a comparable item for a customer that received an OOS email
  18. Find a duplicate account in Salesforce
  19. Take a transfer from an Alorica CSR
  20. Discount an order to apply a promo code
  21. Assist a customer with a BOPIS order
  22. Create a new person account in Salesforce
  23. Transfer a kudos call to your senior
  24. Email a customer a promo code