Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Place an order over $250
2. Place an order for a pair of Slipspeeds
3. Replace an order lost by OnTrac
4. Place 5 orders
5. Ask for a gift card reload
6. Assist a customer with a BOPIS order
7. De-escalate with a customer
8. Find a comparable item for a customer that received an OOS email
9. Help a customer that lives in the same state as you
10. Find a duplicate account in Salesforce
11. Assist a customer with a data privacy request
12. Send a cat gif to your supervisor
13. Discount an order to apply a promo code
14. Transfer a kudos call to your senior
15. Process a UR
16. Remove a shipping fee
17. Create a new person account in Salesforce
18. Help a customer remove a fraud hold
19. Email a customer a promo code
20. Take a transfer from an Alorica CSR
21. Get ghosted by a customer on chat
22. Cancel an order in OMS
23. Find an order with the ID.me discount applied
24. Generate/ send a return label