Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Place 5 orders
2. Discount an order to apply a promo code
3. Email a customer a promo code
4. Assist a customer with a data privacy request
5. Assist a customer with a BOPIS order
6. Replace an order lost by OnTrac
7. Find a comparable item for a customer that received an OOS email
8. Remove a shipping fee
9. Help a customer that lives in the same state as you
10. De-escalate with a customer
11. Help a customer remove a fraud hold
12. Cancel an order in OMS
13. Find an order with the ID.me discount applied
14. Transfer a kudos call to your senior
15. Place an order over $250
16. Send a cat gif to your supervisor
17. Ask for a gift card reload
18. Generate/ send a return label
19. Find a duplicate account in Salesforce
20. Place an order for a pair of Slipspeeds
21. Process a UR
22. Get ghosted by a customer on chat
23. Take a transfer from an Alorica CSR
24. Create a new person account in Salesforce