Find anorder withthe ID.mediscountappliedAssist acustomerwith aBOPIS orderHelp acustomerthat lives inthe samestate as youFind aduplicateaccount inSalesforceHelp acustomerremove afraud holdAsk for agift cardreloadGetghosted bya customeron chatProcessa URCancelan orderin OMSRemove ashippingfeeSend acat gif toyoursupervisorReplacean orderlost byOnTracPlace 5ordersDiscount anorder toapply apromo codeAssist acustomerwith a dataprivacyrequestPlace anorder for apair ofSlipspeedsTransfer akudos callto yourseniorDe-escalatewith acustomerGenerate/send areturnlabelCreate anew personaccount inSalesforceTake atransferfrom anAlorica CSREmail acustomera promocodeFind acomparableitem for acustomer thatreceived anOOS emailPlace anorderover $250Find anorder withthe ID.mediscountappliedAssist acustomerwith aBOPIS orderHelp acustomerthat lives inthe samestate as youFind aduplicateaccount inSalesforceHelp acustomerremove afraud holdAsk for agift cardreloadGetghosted bya customeron chatProcessa URCancelan orderin OMSRemove ashippingfeeSend acat gif toyoursupervisorReplacean orderlost byOnTracPlace 5ordersDiscount anorder toapply apromo codeAssist acustomerwith a dataprivacyrequestPlace anorder for apair ofSlipspeedsTransfer akudos callto yourseniorDe-escalatewith acustomerGenerate/send areturnlabelCreate anew personaccount inSalesforceTake atransferfrom anAlorica CSREmail acustomera promocodeFind acomparableitem for acustomer thatreceived anOOS emailPlace anorderover $250

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Find an order with the ID.me discount applied
  2. Assist a customer with a BOPIS order
  3. Help a customer that lives in the same state as you
  4. Find a duplicate account in Salesforce
  5. Help a customer remove a fraud hold
  6. Ask for a gift card reload
  7. Get ghosted by a customer on chat
  8. Process a UR
  9. Cancel an order in OMS
  10. Remove a shipping fee
  11. Send a cat gif to your supervisor
  12. Replace an order lost by OnTrac
  13. Place 5 orders
  14. Discount an order to apply a promo code
  15. Assist a customer with a data privacy request
  16. Place an order for a pair of Slipspeeds
  17. Transfer a kudos call to your senior
  18. De-escalate with a customer
  19. Generate/ send a return label
  20. Create a new person account in Salesforce
  21. Take a transfer from an Alorica CSR
  22. Email a customer a promo code
  23. Find a comparable item for a customer that received an OOS email
  24. Place an order over $250