Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Place an order over $250
2. Help a customer remove a fraud hold
3. Find a comparable item for a customer that received an OOS email
4. Process a UR
5. Generate/ send a return label
6. Create a new person account in Salesforce
7. Take a transfer from an Alorica CSR
8. Replace an order lost by OnTrac
9. Help a customer that lives in the same state as you
10. Remove a shipping fee
11. Find an order with the ID.me discount applied
12. Cancel an order in OMS
13. Assist a customer with a data privacy request
14. Assist a customer with a BOPIS order
15. Place 5 orders
16. Email a customer a promo code
17. Place an order for a pair of Slipspeeds
18. Get ghosted by a customer on chat
19. De-escalate with a customer
20. Discount an order to apply a promo code
21. Send a cat gif to your supervisor
22. Transfer a kudos call to your senior
23. Ask for a gift card reload
24. Find a duplicate account in Salesforce