Email acustomera promocodeDiscount anorder toapply apromo codeGetghosted bya customeron chatCreate anew personaccount inSalesforceFind aduplicateaccount inSalesforcePlace anorder for apair ofSlipspeedsFind acomparableitem for acustomer thatreceived anOOS emailAssist acustomerwith aBOPIS orderTake atransferfrom anAlorica CSRDe-escalatewith acustomerProcessa URFind anorder withthe ID.mediscountappliedPlace anorderover $250Assist acustomerwith a dataprivacyrequestHelp acustomerthat lives inthe samestate as youSend acat gif toyoursupervisorCancelan orderin OMSGenerate/send areturnlabelReplacean orderlost byOnTracAsk for agift cardreloadTransfer akudos callto yourseniorRemove ashippingfeeHelp acustomerremove afraud holdPlace 5ordersEmail acustomera promocodeDiscount anorder toapply apromo codeGetghosted bya customeron chatCreate anew personaccount inSalesforceFind aduplicateaccount inSalesforcePlace anorder for apair ofSlipspeedsFind acomparableitem for acustomer thatreceived anOOS emailAssist acustomerwith aBOPIS orderTake atransferfrom anAlorica CSRDe-escalatewith acustomerProcessa URFind anorder withthe ID.mediscountappliedPlace anorderover $250Assist acustomerwith a dataprivacyrequestHelp acustomerthat lives inthe samestate as youSend acat gif toyoursupervisorCancelan orderin OMSGenerate/send areturnlabelReplacean orderlost byOnTracAsk for agift cardreloadTransfer akudos callto yourseniorRemove ashippingfeeHelp acustomerremove afraud holdPlace 5orders

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Email a customer a promo code
  2. Discount an order to apply a promo code
  3. Get ghosted by a customer on chat
  4. Create a new person account in Salesforce
  5. Find a duplicate account in Salesforce
  6. Place an order for a pair of Slipspeeds
  7. Find a comparable item for a customer that received an OOS email
  8. Assist a customer with a BOPIS order
  9. Take a transfer from an Alorica CSR
  10. De-escalate with a customer
  11. Process a UR
  12. Find an order with the ID.me discount applied
  13. Place an order over $250
  14. Assist a customer with a data privacy request
  15. Help a customer that lives in the same state as you
  16. Send a cat gif to your supervisor
  17. Cancel an order in OMS
  18. Generate/ send a return label
  19. Replace an order lost by OnTrac
  20. Ask for a gift card reload
  21. Transfer a kudos call to your senior
  22. Remove a shipping fee
  23. Help a customer remove a fraud hold
  24. Place 5 orders