WalkinPersonaldeviceissueSolvedbyrebootingUser doesnot entertheirpasswordTransportdisconnectedfrom hostedSwapSagelicenseSimpleSolutionHas had theissue forweeks butnow its arushIssuepassed toIT that isntfor us to fixMeetingroomhelp"Quick"questionVPNDropsSomeonesays there isa problem butdoesnt giveany detialsUser doesnot followinstructionson thescreenNo headsup aboutquickturnaroundLockedaccountChangeson SageResetPasswordWontraise aticketUser clearlydoesn't logoff everynight as theyclaimCan youcomehave alookImportFailuresPrinterissueReleaseanemailWalkinPersonaldeviceissueSolvedbyrebootingUser doesnot entertheirpasswordTransportdisconnectedfrom hostedSwapSagelicenseSimpleSolutionHas had theissue forweeks butnow its arushIssuepassed toIT that isntfor us to fixMeetingroomhelp"Quick"questionVPNDropsSomeonesays there isa problem butdoesnt giveany detialsUser doesnot followinstructionson thescreenNo headsup aboutquickturnaroundLockedaccountChangeson SageResetPasswordWontraise aticketUser clearlydoesn't logoff everynight as theyclaimCan youcomehave alookImportFailuresPrinterissueReleaseanemail

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
I
4
O
5
O
6
O
7
N
8
O
9
I
10
I
11
O
12
I
13
G
14
G
15
G
16
N
17
B
18
B
19
B
20
N
21
G
22
B
23
G
24
N
  1. B-Walk in
  2. I-Personal device issue
  3. I-Solved by rebooting
  4. O-User does not enter their password
  5. O-Transport disconnected from hosted
  6. O-Swap Sage license
  7. N-Simple Solution
  8. O-Has had the issue for weeks but now its a rush
  9. I-Issue passed to IT that isnt for us to fix
  10. I-Meeting room help
  11. O-"Quick" question
  12. I-VPN Drops
  13. G-Someone says there is a problem but doesnt give any detials
  14. G-User does not follow instructions on the screen
  15. G-No heads up about quick turnaround
  16. N-Locked account
  17. B-Changes on Sage
  18. B-Reset Password
  19. B-Wont raise a ticket
  20. N-User clearly doesn't log off every night as they claim
  21. G-Can you come have a look
  22. B-Import Failures
  23. G-Printer issue
  24. N-Release an email