ResetPasswordSomeonesays there isa problem butdoesnt giveany detialsLockedaccountPrinterissueCan youcomehave alookWalkinNo headsup aboutquickturnaroundReleaseanemailHas had theissue forweeks butnow its arushUser doesnot entertheirpasswordUser clearlydoesn't logoff everynight as theyclaimWontraise aticketPersonaldeviceissueMeetingroomhelpIssuepassed toIT that isntfor us to fixSwapSagelicense"Quick"questionSolvedbyrebootingChangeson SageImportFailuresUser doesnot followinstructionson thescreenSimpleSolutionTransportdisconnectedfrom hostedVPNDropsResetPasswordSomeonesays there isa problem butdoesnt giveany detialsLockedaccountPrinterissueCan youcomehave alookWalkinNo headsup aboutquickturnaroundReleaseanemailHas had theissue forweeks butnow its arushUser doesnot entertheirpasswordUser clearlydoesn't logoff everynight as theyclaimWontraise aticketPersonaldeviceissueMeetingroomhelpIssuepassed toIT that isntfor us to fixSwapSagelicense"Quick"questionSolvedbyrebootingChangeson SageImportFailuresUser doesnot followinstructionson thescreenSimpleSolutionTransportdisconnectedfrom hostedVPNDrops

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
N
4
G
5
G
6
B
7
G
8
N
9
O
10
O
11
N
12
B
13
I
14
I
15
I
16
O
17
O
18
I
19
B
20
B
21
G
22
N
23
O
24
I
  1. B-Reset Password
  2. G-Someone says there is a problem but doesnt give any detials
  3. N-Locked account
  4. G-Printer issue
  5. G-Can you come have a look
  6. B-Walk in
  7. G-No heads up about quick turnaround
  8. N-Release an email
  9. O-Has had the issue for weeks but now its a rush
  10. O-User does not enter their password
  11. N-User clearly doesn't log off every night as they claim
  12. B-Wont raise a ticket
  13. I-Personal device issue
  14. I-Meeting room help
  15. I-Issue passed to IT that isnt for us to fix
  16. O-Swap Sage license
  17. O-"Quick" question
  18. I-Solved by rebooting
  19. B-Changes on Sage
  20. B-Import Failures
  21. G-User does not follow instructions on the screen
  22. N-Simple Solution
  23. O-Transport disconnected from hosted
  24. I-VPN Drops