SimpleSolutionImportFailuresWalkinPersonaldeviceissueWontraise aticketUser doesnot followinstructionson thescreenUser clearlydoesn't logoff everynight as theyclaimSwapSagelicenseTransportdisconnectedfrom hostedMeetingroomhelpNo headsup aboutquickturnaroundResetPasswordHas had theissue forweeks butnow its arushReleaseanemailUser doesnot entertheirpasswordPrinterissueLockedaccountCan youcomehave alookChangeson SageVPNDropsIssuepassed toIT that isntfor us to fixSolvedbyrebooting"Quick"questionSomeonesays there isa problem butdoesnt giveany detialsSimpleSolutionImportFailuresWalkinPersonaldeviceissueWontraise aticketUser doesnot followinstructionson thescreenUser clearlydoesn't logoff everynight as theyclaimSwapSagelicenseTransportdisconnectedfrom hostedMeetingroomhelpNo headsup aboutquickturnaroundResetPasswordHas had theissue forweeks butnow its arushReleaseanemailUser doesnot entertheirpasswordPrinterissueLockedaccountCan youcomehave alookChangeson SageVPNDropsIssuepassed toIT that isntfor us to fixSolvedbyrebooting"Quick"questionSomeonesays there isa problem butdoesnt giveany detials

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
B
4
I
5
B
6
G
7
N
8
O
9
O
10
I
11
G
12
B
13
O
14
N
15
O
16
G
17
N
18
G
19
B
20
I
21
I
22
I
23
O
24
G
  1. N-Simple Solution
  2. B-Import Failures
  3. B-Walk in
  4. I-Personal device issue
  5. B-Wont raise a ticket
  6. G-User does not follow instructions on the screen
  7. N-User clearly doesn't log off every night as they claim
  8. O-Swap Sage license
  9. O-Transport disconnected from hosted
  10. I-Meeting room help
  11. G-No heads up about quick turnaround
  12. B-Reset Password
  13. O-Has had the issue for weeks but now its a rush
  14. N-Release an email
  15. O-User does not enter their password
  16. G-Printer issue
  17. N-Locked account
  18. G-Can you come have a look
  19. B-Changes on Sage
  20. I-VPN Drops
  21. I-Issue passed to IT that isnt for us to fix
  22. I-Solved by rebooting
  23. O-"Quick" question
  24. G-Someone says there is a problem but doesnt give any detials