Has had theissue forweeks butnow its arushSomeonesays there isa problem butdoesnt giveany detialsUser clearlydoesn't logoff everynight as theyclaimResetPassword"Quick"questionChangeson SageSolvedbyrebootingNo headsup aboutquickturnaroundWontraise aticketLockedaccountUser doesnot followinstructionson thescreenPrinterissueCan youcomehave alookReleaseanemailImportFailuresIssuepassed toIT that isntfor us to fixUser doesnot entertheirpasswordSwapSagelicensePersonaldeviceissueTransportdisconnectedfrom hostedSimpleSolutionVPNDropsWalkinMeetingroomhelpHas had theissue forweeks butnow its arushSomeonesays there isa problem butdoesnt giveany detialsUser clearlydoesn't logoff everynight as theyclaimResetPassword"Quick"questionChangeson SageSolvedbyrebootingNo headsup aboutquickturnaroundWontraise aticketLockedaccountUser doesnot followinstructionson thescreenPrinterissueCan youcomehave alookReleaseanemailImportFailuresIssuepassed toIT that isntfor us to fixUser doesnot entertheirpasswordSwapSagelicensePersonaldeviceissueTransportdisconnectedfrom hostedSimpleSolutionVPNDropsWalkinMeetingroomhelp

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
N
4
B
5
O
6
B
7
I
8
G
9
B
10
N
11
G
12
G
13
G
14
N
15
B
16
I
17
O
18
O
19
I
20
O
21
N
22
I
23
B
24
I
  1. O-Has had the issue for weeks but now its a rush
  2. G-Someone says there is a problem but doesnt give any detials
  3. N-User clearly doesn't log off every night as they claim
  4. B-Reset Password
  5. O-"Quick" question
  6. B-Changes on Sage
  7. I-Solved by rebooting
  8. G-No heads up about quick turnaround
  9. B-Wont raise a ticket
  10. N-Locked account
  11. G-User does not follow instructions on the screen
  12. G-Printer issue
  13. G-Can you come have a look
  14. N-Release an email
  15. B-Import Failures
  16. I-Issue passed to IT that isnt for us to fix
  17. O-User does not enter their password
  18. O-Swap Sage license
  19. I-Personal device issue
  20. O-Transport disconnected from hosted
  21. N-Simple Solution
  22. I-VPN Drops
  23. B-Walk in
  24. I-Meeting room help