SolvedbyrebootingWalkinSimpleSolutionPrinterissueIssuepassed toIT that isntfor us to fixSwapSagelicenseVPNDropsMeetingroomhelpCan youcomehave alookSomeonesays there isa problem butdoesnt giveany detialsTransportdisconnectedfrom hostedPersonaldeviceissueLockedaccountChangeson SageImportFailuresHas had theissue forweeks butnow its arush"Quick"questionResetPasswordWontraise aticketNo headsup aboutquickturnaroundReleaseanemailUser doesnot entertheirpasswordUser doesnot followinstructionson thescreenUser clearlydoesn't logoff everynight as theyclaimSolvedbyrebootingWalkinSimpleSolutionPrinterissueIssuepassed toIT that isntfor us to fixSwapSagelicenseVPNDropsMeetingroomhelpCan youcomehave alookSomeonesays there isa problem butdoesnt giveany detialsTransportdisconnectedfrom hostedPersonaldeviceissueLockedaccountChangeson SageImportFailuresHas had theissue forweeks butnow its arush"Quick"questionResetPasswordWontraise aticketNo headsup aboutquickturnaroundReleaseanemailUser doesnot entertheirpasswordUser doesnot followinstructionson thescreenUser clearlydoesn't logoff everynight as theyclaim

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
N
4
G
5
I
6
O
7
I
8
I
9
G
10
G
11
O
12
I
13
N
14
B
15
B
16
O
17
O
18
B
19
B
20
G
21
N
22
O
23
G
24
N
  1. I-Solved by rebooting
  2. B-Walk in
  3. N-Simple Solution
  4. G-Printer issue
  5. I-Issue passed to IT that isnt for us to fix
  6. O-Swap Sage license
  7. I-VPN Drops
  8. I-Meeting room help
  9. G-Can you come have a look
  10. G-Someone says there is a problem but doesnt give any detials
  11. O-Transport disconnected from hosted
  12. I-Personal device issue
  13. N-Locked account
  14. B-Changes on Sage
  15. B-Import Failures
  16. O-Has had the issue for weeks but now its a rush
  17. O-"Quick" question
  18. B-Reset Password
  19. B-Wont raise a ticket
  20. G-No heads up about quick turnaround
  21. N-Release an email
  22. O-User does not enter their password
  23. G-User does not follow instructions on the screen
  24. N-User clearly doesn't log off every night as they claim