User clearlydoesn't logoff everynight as theyclaimCan youcomehave alookSomeonesays there isa problem butdoesnt giveany detialsVPNDropsWalkinLockedaccountMeetingroomhelpNo headsup aboutquickturnaroundSimpleSolutionReleaseanemail"Quick"questionSolvedbyrebootingUser doesnot entertheirpasswordTransportdisconnectedfrom hostedResetPasswordIssuepassed toIT that isntfor us to fixPersonaldeviceissuePrinterissueChangeson SageWontraise aticketUser doesnot followinstructionson thescreenImportFailuresSwapSagelicenseHas had theissue forweeks butnow its arushUser clearlydoesn't logoff everynight as theyclaimCan youcomehave alookSomeonesays there isa problem butdoesnt giveany detialsVPNDropsWalkinLockedaccountMeetingroomhelpNo headsup aboutquickturnaroundSimpleSolutionReleaseanemail"Quick"questionSolvedbyrebootingUser doesnot entertheirpasswordTransportdisconnectedfrom hostedResetPasswordIssuepassed toIT that isntfor us to fixPersonaldeviceissuePrinterissueChangeson SageWontraise aticketUser doesnot followinstructionson thescreenImportFailuresSwapSagelicenseHas had theissue forweeks butnow its arush

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
G
4
I
5
B
6
N
7
I
8
G
9
N
10
N
11
O
12
I
13
O
14
O
15
B
16
I
17
I
18
G
19
B
20
B
21
G
22
B
23
O
24
O
  1. N-User clearly doesn't log off every night as they claim
  2. G-Can you come have a look
  3. G-Someone says there is a problem but doesnt give any detials
  4. I-VPN Drops
  5. B-Walk in
  6. N-Locked account
  7. I-Meeting room help
  8. G-No heads up about quick turnaround
  9. N-Simple Solution
  10. N-Release an email
  11. O-"Quick" question
  12. I-Solved by rebooting
  13. O-User does not enter their password
  14. O-Transport disconnected from hosted
  15. B-Reset Password
  16. I-Issue passed to IT that isnt for us to fix
  17. I-Personal device issue
  18. G-Printer issue
  19. B-Changes on Sage
  20. B-Wont raise a ticket
  21. G-User does not follow instructions on the screen
  22. B-Import Failures
  23. O-Swap Sage license
  24. O-Has had the issue for weeks but now its a rush