Changeson SageLockedaccountCan youcomehave alookUser doesnot entertheirpasswordWontraise aticketHas had theissue forweeks butnow its arushUser clearlydoesn't logoff everynight as theyclaimSomeonesays there isa problem butdoesnt giveany detialsWalkinSimpleSolutionSwapSagelicenseImportFailuresResetPasswordReleaseanemailSolvedbyrebootingNo headsup aboutquickturnaroundIssuepassed toIT that isntfor us to fixPersonaldeviceissueMeetingroomhelp"Quick"questionTransportdisconnectedfrom hostedPrinterissueVPNDropsUser doesnot followinstructionson thescreenChangeson SageLockedaccountCan youcomehave alookUser doesnot entertheirpasswordWontraise aticketHas had theissue forweeks butnow its arushUser clearlydoesn't logoff everynight as theyclaimSomeonesays there isa problem butdoesnt giveany detialsWalkinSimpleSolutionSwapSagelicenseImportFailuresResetPasswordReleaseanemailSolvedbyrebootingNo headsup aboutquickturnaroundIssuepassed toIT that isntfor us to fixPersonaldeviceissueMeetingroomhelp"Quick"questionTransportdisconnectedfrom hostedPrinterissueVPNDropsUser doesnot followinstructionson thescreen

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
G
4
O
5
B
6
O
7
N
8
G
9
B
10
N
11
O
12
B
13
B
14
N
15
I
16
G
17
I
18
I
19
I
20
O
21
O
22
G
23
I
24
G
  1. B-Changes on Sage
  2. N-Locked account
  3. G-Can you come have a look
  4. O-User does not enter their password
  5. B-Wont raise a ticket
  6. O-Has had the issue for weeks but now its a rush
  7. N-User clearly doesn't log off every night as they claim
  8. G-Someone says there is a problem but doesnt give any detials
  9. B-Walk in
  10. N-Simple Solution
  11. O-Swap Sage license
  12. B-Import Failures
  13. B-Reset Password
  14. N-Release an email
  15. I-Solved by rebooting
  16. G-No heads up about quick turnaround
  17. I-Issue passed to IT that isnt for us to fix
  18. I-Personal device issue
  19. I-Meeting room help
  20. O-"Quick" question
  21. O-Transport disconnected from hosted
  22. G-Printer issue
  23. I-VPN Drops
  24. G-User does not follow instructions on the screen