No headsup aboutquickturnaroundChangeson SageUser doesnot entertheirpasswordSimpleSolutionMeetingroomhelpUser doesnot followinstructionson thescreenWontraise aticketReleaseanemailPrinterissueLockedaccountSwapSagelicenseSomeonesays there isa problem butdoesnt giveany detialsHas had theissue forweeks butnow its arushUser clearlydoesn't logoff everynight as theyclaimTransportdisconnectedfrom hostedWalkinImportFailures"Quick"questionIssuepassed toIT that isntfor us to fixSolvedbyrebootingCan youcomehave alookVPNDropsPersonaldeviceissueResetPasswordNo headsup aboutquickturnaroundChangeson SageUser doesnot entertheirpasswordSimpleSolutionMeetingroomhelpUser doesnot followinstructionson thescreenWontraise aticketReleaseanemailPrinterissueLockedaccountSwapSagelicenseSomeonesays there isa problem butdoesnt giveany detialsHas had theissue forweeks butnow its arushUser clearlydoesn't logoff everynight as theyclaimTransportdisconnectedfrom hostedWalkinImportFailures"Quick"questionIssuepassed toIT that isntfor us to fixSolvedbyrebootingCan youcomehave alookVPNDropsPersonaldeviceissueResetPassword

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
O
4
N
5
I
6
G
7
B
8
N
9
G
10
N
11
O
12
G
13
O
14
N
15
O
16
B
17
B
18
O
19
I
20
I
21
G
22
I
23
I
24
B
  1. G-No heads up about quick turnaround
  2. B-Changes on Sage
  3. O-User does not enter their password
  4. N-Simple Solution
  5. I-Meeting room help
  6. G-User does not follow instructions on the screen
  7. B-Wont raise a ticket
  8. N-Release an email
  9. G-Printer issue
  10. N-Locked account
  11. O-Swap Sage license
  12. G-Someone says there is a problem but doesnt give any detials
  13. O-Has had the issue for weeks but now its a rush
  14. N-User clearly doesn't log off every night as they claim
  15. O-Transport disconnected from hosted
  16. B-Walk in
  17. B-Import Failures
  18. O-"Quick" question
  19. I-Issue passed to IT that isnt for us to fix
  20. I-Solved by rebooting
  21. G-Can you come have a look
  22. I-VPN Drops
  23. I-Personal device issue
  24. B-Reset Password