CustomerExpectationsCCRDSmilewhile youarespeakingPAHubPatienceQualityfirstHappytoHelp!ImproveyourcustomerexperienceOnePA DPA WorkManagerFinesseContinuousImprovementAccuracyAcknowledgementAccredoAHTEfficiency CSP eSDPPAEfficiency FreedomFertilityQph Empathy  Attendance EvicoreFaxesTeamFR Documentation  CustomerSatisfactionWoWServiceCustomerCompliment c360OutboundHeadsetInternalCustomersProviderCustomerExpectationsCCRDSmilewhile youarespeakingPAHubPatienceQualityfirstHappytoHelp!ImproveyourcustomerexperienceOnePA DPA WorkManagerFinesseContinuousImprovementAccuracyAcknowledgementAccredoAHTEfficiency CSP eSDPPAEfficiency FreedomFertilityQph Empathy  Attendance EvicoreFaxesTeamFR Documentation  CustomerSatisfactionWoWServiceCustomerCompliment c360OutboundHeadsetInternalCustomersProvider

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
G
4
N
5
B
6
B
7
I
8
N
9
G
10
I
11
O
12
O
13
O
14
N
15
N
16
G
17
G
18
O
19
O
20
B
21
G
22
O
23
I
24
B
25
N
26
O
27
N
28
N
29
B
30
B
31
I
32
G
33
B
34
G
35
I
36
B
37
I
38
G
39
I
  1. I-Customer Expectations
  2. O-CCRD
  3. G-Smile while you are speaking
  4. N-PA Hub
  5. B-Patience
  6. B-Quality first
  7. I-Happy to Help!
  8. N-Improve your customer experience
  9. G-OnePA
  10. I- DPA
  11. O-Work Manager
  12. O-Finesse
  13. O-Continuous Improvement
  14. N-Accuracy
  15. N-Acknowledgement
  16. G-Accredo
  17. G-AHT
  18. O-Efficiency
  19. O- CSP
  20. B-eSD
  21. G-PPA
  22. O-Efficiency
  23. I-Freedom Fertility
  24. B-Qph
  25. N- Empathy
  26. O-Attendance
  27. N-Evicore
  28. N-Faxes
  29. B-Team
  30. B-FR
  31. I- Documentation
  32. G-Customer Satisfaction
  33. B-WoW Service
  34. G-Customer Compliment
  35. I-c360
  36. B-Outbound
  37. I-Headset
  38. G-Internal Customers
  39. I-Provider