Internal Customers Accuracy Team Attendance Qph Freedom Fertility Finesse eSD Smile while you are speaking Patience Accredo Acknowledgement Provider PA Hub CSP Work Manager Customer Satisfaction Customer Compliment Improve your customer experience FR Evicore c360 Happy to Help! OnePA Outbound DPA Efficiency Customer Expectations Faxes Headset Efficiency WoW Service Quality first Empathy CCRD Documentation PPA AHT Continuous Improvement Internal Customers Accuracy Team Attendance Qph Freedom Fertility Finesse eSD Smile while you are speaking Patience Accredo Acknowledgement Provider PA Hub CSP Work Manager Customer Satisfaction Customer Compliment Improve your customer experience FR Evicore c360 Happy to Help! OnePA Outbound DPA Efficiency Customer Expectations Faxes Headset Efficiency WoW Service Quality first Empathy CCRD Documentation PPA AHT Continuous Improvement
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Internal Customers
N-Accuracy
B-Team
O-Attendance
B-Qph
I-Freedom Fertility
O-Finesse
B-eSD
G-Smile while you are speaking
B-Patience
G-Accredo
N-Acknowledgement
I-Provider
N-PA Hub
O-
CSP
O-Work Manager
G-Customer Satisfaction
G-Customer Compliment
N-Improve your customer experience
B-FR
N-Evicore
I-c360
I-Happy to Help!
G-OnePA
B-Outbound
I-
DPA
O-Efficiency
I-Customer Expectations
N-Faxes
I-Headset
O-Efficiency
B-WoW Service
B-Quality first
N-
Empathy
O-CCRD
I-
Documentation
G-PPA
G-AHT
O-Continuous Improvement