CSP Smile while you are speaking AHT Quality first Outbound FR Internal Customers PPA Accuracy Customer Expectations PA Hub Team Documentation Attendance WoW Service DPA OnePA Finesse Improve your customer experience Empathy Freedom Fertility Efficiency Faxes Continuous Improvement Provider CCRD c360 Work Manager Happy to Help! eSD Evicore Efficiency Headset Qph Customer Compliment Accredo Acknowledgement Customer Satisfaction Patience CSP Smile while you are speaking AHT Quality first Outbound FR Internal Customers PPA Accuracy Customer Expectations PA Hub Team Documentation Attendance WoW Service DPA OnePA Finesse Improve your customer experience Empathy Freedom Fertility Efficiency Faxes Continuous Improvement Provider CCRD c360 Work Manager Happy to Help! eSD Evicore Efficiency Headset Qph Customer Compliment Accredo Acknowledgement Customer Satisfaction Patience
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-
CSP
G-Smile while you are speaking
G-AHT
B-Quality first
B-Outbound
B-FR
G-Internal Customers
G-PPA
N-Accuracy
I-Customer Expectations
N-PA Hub
B-Team
I-
Documentation
O-Attendance
B-WoW Service
I-
DPA
G-OnePA
O-Finesse
N-Improve your customer experience
N-
Empathy
I-Freedom Fertility
O-Efficiency
N-Faxes
O-Continuous Improvement
I-Provider
O-CCRD
I-c360
O-Work Manager
I-Happy to Help!
B-eSD
N-Evicore
O-Efficiency
I-Headset
B-Qph
G-Customer Compliment
G-Accredo
N-Acknowledgement
G-Customer Satisfaction
B-Patience