Helpful Customer Experience Feedback Customer Support Dedicated Call Center Happy Customer Service Week Friendly “Thanks for bringing this to our attention!” Communication Caring Empathy Quality Assurance National Call Center Active Listening Growth Teamwork IT Service Desk Help Desk Customer Engagement SCR(Service Center Rep) Willingness Positive Educate Difficult Conversations Solutions “Happy to help!” Customer Service Rapport Accountability Passion IVR Employee “Great question! I’ll find that out for you!” Answers Diversity Confidence Listen Smile Service minded Patience Inclusion Needs Collaboration Customer Needs SCS(Service Center Specialist) Customer Satisfaction Professional Excellence Headsets Customer Care Helpful Customer Experience Feedback Customer Support Dedicated Call Center Happy Customer Service Week Friendly “Thanks for bringing this to our attention!” Communication Caring Empathy Quality Assurance National Call Center Active Listening Growth Teamwork IT Service Desk Help Desk Customer Engagement SCR(Service Center Rep) Willingness Positive Educate Difficult Conversations Solutions “Happy to help!” Customer Service Rapport Accountability Passion IVR Employee “Great question! I’ll find that out for you!” Answers Diversity Confidence Listen Smile Service minded Patience Inclusion Needs Collaboration Customer Needs SCS(Service Center Specialist) Customer Satisfaction Professional Excellence Headsets Customer Care
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Helpful
Customer Experience
Feedback
Customer Support
Dedicated Call Center
Happy Customer Service Week
Friendly
“Thanks for bringing this to our attention!”
Communication
Caring
Empathy
Quality Assurance
National Call Center
Active Listening
Growth
Teamwork
IT Service Desk
Help Desk
Customer Engagement
SCR(Service Center Rep)
Willingness
Positive
Educate
Difficult Conversations
Solutions
“Happy to help!”
Customer Service
Rapport
Accountability
Passion
IVR
Employee
“Great question! I’ll find that out for you!”
Answers
Diversity
Confidence
Listen
Smile
Service minded
Patience
Inclusion
Needs
Collaboration
Customer Needs
SCS(Service Center Specialist)
Customer Satisfaction
Professional
Excellence
Headsets
Customer Care