Professional Accountability Teamwork Friendly Customer Support Rapport Passion Collaboration Inclusion National Call Center Patience SCS(Service Center Specialist) Growth Needs Helpful “Great question! I’ll find that out for you!” Happy Customer Service Week Communication Answers Difficult Conversations Solutions Empathy Customer Satisfaction SCR(Service Center Rep) “Happy to help!” Headsets Smile Confidence Customer Engagement Customer Needs Help Desk Dedicated Call Center Customer Service Listen Quality Assurance Employee Educate Caring Excellence IVR Customer Experience Feedback Willingness Customer Care Diversity Service minded “Thanks for bringing this to our attention!” Active Listening Positive IT Service Desk Professional Accountability Teamwork Friendly Customer Support Rapport Passion Collaboration Inclusion National Call Center Patience SCS(Service Center Specialist) Growth Needs Helpful “Great question! I’ll find that out for you!” Happy Customer Service Week Communication Answers Difficult Conversations Solutions Empathy Customer Satisfaction SCR(Service Center Rep) “Happy to help!” Headsets Smile Confidence Customer Engagement Customer Needs Help Desk Dedicated Call Center Customer Service Listen Quality Assurance Employee Educate Caring Excellence IVR Customer Experience Feedback Willingness Customer Care Diversity Service minded “Thanks for bringing this to our attention!” Active Listening Positive IT Service Desk
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Professional
Accountability
Teamwork
Friendly
Customer Support
Rapport
Passion
Collaboration
Inclusion
National Call Center
Patience
SCS(Service Center Specialist)
Growth
Needs
Helpful
“Great question! I’ll find that out for you!”
Happy Customer Service Week
Communication
Answers
Difficult Conversations
Solutions
Empathy
Customer Satisfaction
SCR(Service Center Rep)
“Happy to help!”
Headsets
Smile
Confidence
Customer Engagement
Customer Needs
Help Desk
Dedicated Call Center
Customer Service
Listen
Quality Assurance
Employee
Educate
Caring
Excellence
IVR
Customer Experience
Feedback
Willingness
Customer Care
Diversity
Service minded
“Thanks for bringing this to our attention!”
Active Listening
Positive
IT Service Desk