RapportSmileEmpathyTeamworkCaringQualityAssuranceInclusionIVRFriendlyCustomerEngagementCustomerExperienceCollaborationListenPatienceCustomerSupportAnswersPassionDifficultConversationsGrowthDiversityActiveListeningExcellenceDedicatedCallCenterHelpfulCommunication“Happytohelp!”SCS(ServiceCenterSpecialist)ProfessionalHeadsetsEducateHelpDeskSolutionsSCR(ServiceCenter Rep)HappyCustomerServiceWeekFeedbackServicemindedAccountability“Greatquestion! I’llfind that outfor you!”CustomerSatisfaction“Thanks forbringingthis to ourattention!”NationalCallCenterCustomerNeedsCustomerCareITServiceDeskNeedsPositiveWillingnessConfidenceCustomerServiceEmployeeRapportSmileEmpathyTeamworkCaringQualityAssuranceInclusionIVRFriendlyCustomerEngagementCustomerExperienceCollaborationListenPatienceCustomerSupportAnswersPassionDifficultConversationsGrowthDiversityActiveListeningExcellenceDedicatedCallCenterHelpfulCommunication“Happytohelp!”SCS(ServiceCenterSpecialist)ProfessionalHeadsetsEducateHelpDeskSolutionsSCR(ServiceCenter Rep)HappyCustomerServiceWeekFeedbackServicemindedAccountability“Greatquestion! I’llfind that outfor you!”CustomerSatisfaction“Thanks forbringingthis to ourattention!”NationalCallCenterCustomerNeedsCustomerCareITServiceDeskNeedsPositiveWillingnessConfidenceCustomerServiceEmployee

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rapport
  2. Smile
  3. Empathy
  4. Teamwork
  5. Caring
  6. Quality Assurance
  7. Inclusion
  8. IVR
  9. Friendly
  10. Customer Engagement
  11. Customer Experience
  12. Collaboration
  13. Listen
  14. Patience
  15. Customer Support
  16. Answers
  17. Passion
  18. Difficult Conversations
  19. Growth
  20. Diversity
  21. Active Listening
  22. Excellence
  23. Dedicated Call Center
  24. Helpful
  25. Communication
  26. “Happy to help!”
  27. SCS(Service Center Specialist)
  28. Professional
  29. Headsets
  30. Educate
  31. Help Desk
  32. Solutions
  33. SCR(Service Center Rep)
  34. Happy Customer Service Week
  35. Feedback
  36. Service minded
  37. Accountability
  38. “Great question! I’ll find that out for you!”
  39. Customer Satisfaction
  40. “Thanks for bringing this to our attention!”
  41. National Call Center
  42. Customer Needs
  43. Customer Care
  44. IT Service Desk
  45. Needs
  46. Positive
  47. Willingness
  48. Confidence
  49. Customer Service
  50. Employee