PassionHelpDesk“Happytohelp!”ITServiceDeskEducateCustomerCareEmpathyRapportSCR(ServiceCenter Rep)HelpfulPositiveExcellenceCaringTeamworkCustomerSatisfactionSmileServicemindedEmployeeCustomerSupportDifficultConversationsSolutionsListenProfessionalActiveListeningDedicatedCallCenterSCS(ServiceCenterSpecialist)HeadsetsNationalCallCenterCollaborationHappyCustomerServiceWeekPatienceDiversityIVRGrowthFriendlyCustomerServiceWillingnessAnswersNeedsCommunicationCustomerExperienceFeedbackCustomerNeedsInclusion“Thanks forbringingthis to ourattention!”QualityAssurance“Greatquestion! I’llfind that outfor you!”CustomerEngagementAccountabilityConfidencePassionHelpDesk“Happytohelp!”ITServiceDeskEducateCustomerCareEmpathyRapportSCR(ServiceCenter Rep)HelpfulPositiveExcellenceCaringTeamworkCustomerSatisfactionSmileServicemindedEmployeeCustomerSupportDifficultConversationsSolutionsListenProfessionalActiveListeningDedicatedCallCenterSCS(ServiceCenterSpecialist)HeadsetsNationalCallCenterCollaborationHappyCustomerServiceWeekPatienceDiversityIVRGrowthFriendlyCustomerServiceWillingnessAnswersNeedsCommunicationCustomerExperienceFeedbackCustomerNeedsInclusion“Thanks forbringingthis to ourattention!”QualityAssurance“Greatquestion! I’llfind that outfor you!”CustomerEngagementAccountabilityConfidence

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
  1. Passion
  2. Help Desk
  3. “Happy to help!”
  4. IT Service Desk
  5. Educate
  6. Customer Care
  7. Empathy
  8. Rapport
  9. SCR(Service Center Rep)
  10. Helpful
  11. Positive
  12. Excellence
  13. Caring
  14. Teamwork
  15. Customer Satisfaction
  16. Smile
  17. Service minded
  18. Employee
  19. Customer Support
  20. Difficult Conversations
  21. Solutions
  22. Listen
  23. Professional
  24. Active Listening
  25. Dedicated Call Center
  26. SCS(Service Center Specialist)
  27. Headsets
  28. National Call Center
  29. Collaboration
  30. Happy Customer Service Week
  31. Patience
  32. Diversity
  33. IVR
  34. Growth
  35. Friendly
  36. Customer Service
  37. Willingness
  38. Answers
  39. Needs
  40. Communication
  41. Customer Experience
  42. Feedback
  43. Customer Needs
  44. Inclusion
  45. “Thanks for bringing this to our attention!”
  46. Quality Assurance
  47. “Great question! I’ll find that out for you!”
  48. Customer Engagement
  49. Accountability
  50. Confidence