Educate“Happytohelp!”ConfidencePositiveListenInclusionCustomerEngagementCollaborationDifficultConversationsActiveListeningHeadsetsCustomerCare“Thanks forbringingthis to ourattention!”FeedbackCustomerServicePassionEmpathyExcellenceEmployeeSCR(ServiceCenter Rep)SCS(ServiceCenterSpecialist)SolutionsDedicatedCallCenterNationalCallCenterPatienceCustomerSupportNeedsProfessionalRapportHelpfulHelpDeskCustomerNeedsCustomerSatisfactionAnswersAccountabilityQualityAssuranceCustomerExperienceIVRGrowthDiversitySmileFriendlyCommunication“Greatquestion! I’llfind that outfor you!”ITServiceDeskTeamworkServicemindedWillingnessCaringHappyCustomerServiceWeekEducate“Happytohelp!”ConfidencePositiveListenInclusionCustomerEngagementCollaborationDifficultConversationsActiveListeningHeadsetsCustomerCare“Thanks forbringingthis to ourattention!”FeedbackCustomerServicePassionEmpathyExcellenceEmployeeSCR(ServiceCenter Rep)SCS(ServiceCenterSpecialist)SolutionsDedicatedCallCenterNationalCallCenterPatienceCustomerSupportNeedsProfessionalRapportHelpfulHelpDeskCustomerNeedsCustomerSatisfactionAnswersAccountabilityQualityAssuranceCustomerExperienceIVRGrowthDiversitySmileFriendlyCommunication“Greatquestion! I’llfind that outfor you!”ITServiceDeskTeamworkServicemindedWillingnessCaringHappyCustomerServiceWeek

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate
  2. “Happy to help!”
  3. Confidence
  4. Positive
  5. Listen
  6. Inclusion
  7. Customer Engagement
  8. Collaboration
  9. Difficult Conversations
  10. Active Listening
  11. Headsets
  12. Customer Care
  13. “Thanks for bringing this to our attention!”
  14. Feedback
  15. Customer Service
  16. Passion
  17. Empathy
  18. Excellence
  19. Employee
  20. SCR(Service Center Rep)
  21. SCS(Service Center Specialist)
  22. Solutions
  23. Dedicated Call Center
  24. National Call Center
  25. Patience
  26. Customer Support
  27. Needs
  28. Professional
  29. Rapport
  30. Helpful
  31. Help Desk
  32. Customer Needs
  33. Customer Satisfaction
  34. Answers
  35. Accountability
  36. Quality Assurance
  37. Customer Experience
  38. IVR
  39. Growth
  40. Diversity
  41. Smile
  42. Friendly
  43. Communication
  44. “Great question! I’ll find that out for you!”
  45. IT Service Desk
  46. Teamwork
  47. Service minded
  48. Willingness
  49. Caring
  50. Happy Customer Service Week