Service minded Help Desk Excellence Customer Satisfaction SCR(Service Center Rep) Headsets “Thanks for bringing this to our attention!” Needs SCS(Service Center Specialist) Smile Teamwork “Great question! I’ll find that out for you!” Quality Assurance Accountability Friendly Inclusion Happy Customer Service Week Collaboration Growth Customer Needs Dedicated Call Center Professional Patience Answers Employee Rapport Customer Support Educate Active Listening IT Service Desk Positive Helpful Customer Experience “Happy to help!” National Call Center Caring Passion Customer Engagement Customer Service Diversity Listen IVR Confidence Solutions Difficult Conversations Willingness Communication Feedback Customer Care Empathy Service minded Help Desk Excellence Customer Satisfaction SCR(Service Center Rep) Headsets “Thanks for bringing this to our attention!” Needs SCS(Service Center Specialist) Smile Teamwork “Great question! I’ll find that out for you!” Quality Assurance Accountability Friendly Inclusion Happy Customer Service Week Collaboration Growth Customer Needs Dedicated Call Center Professional Patience Answers Employee Rapport Customer Support Educate Active Listening IT Service Desk Positive Helpful Customer Experience “Happy to help!” National Call Center Caring Passion Customer Engagement Customer Service Diversity Listen IVR Confidence Solutions Difficult Conversations Willingness Communication Feedback Customer Care Empathy
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Service minded
Help Desk
Excellence
Customer Satisfaction
SCR(Service Center Rep)
Headsets
“Thanks for bringing this to our attention!”
Needs
SCS(Service Center Specialist)
Smile
Teamwork
“Great question! I’ll find that out for you!”
Quality Assurance
Accountability
Friendly
Inclusion
Happy Customer Service Week
Collaboration
Growth
Customer Needs
Dedicated Call Center
Professional
Patience
Answers
Employee
Rapport
Customer Support
Educate
Active Listening
IT Service Desk
Positive
Helpful
Customer Experience
“Happy to help!”
National Call Center
Caring
Passion
Customer Engagement
Customer Service
Diversity
Listen
IVR
Confidence
Solutions
Difficult Conversations
Willingness
Communication
Feedback
Customer Care
Empathy