CustomerNeeds“Happytohelp!”ConfidenceDedicatedCallCenterSmileDiversityTeamworkRapportNationalCallCenterCustomerCare“Thanks forbringingthis to ourattention!”NeedsCommunicationCollaborationHappyCustomerServiceWeekFriendlyCaringSCS(ServiceCenterSpecialist)ITServiceDeskPositiveProfessionalEmployeeHelpfulSCR(ServiceCenter Rep)CustomerServiceCustomerSupportExcellenceHelpDeskSolutionsInclusionPassionGrowthCustomerSatisfactionIVRListenServicemindedActiveListening“Greatquestion! I’llfind that outfor you!”CustomerEngagementWillingnessEducateQualityAssuranceFeedbackHeadsetsDifficultConversationsCustomerExperienceAnswersEmpathyAccountabilityPatienceCustomerNeeds“Happytohelp!”ConfidenceDedicatedCallCenterSmileDiversityTeamworkRapportNationalCallCenterCustomerCare“Thanks forbringingthis to ourattention!”NeedsCommunicationCollaborationHappyCustomerServiceWeekFriendlyCaringSCS(ServiceCenterSpecialist)ITServiceDeskPositiveProfessionalEmployeeHelpfulSCR(ServiceCenter Rep)CustomerServiceCustomerSupportExcellenceHelpDeskSolutionsInclusionPassionGrowthCustomerSatisfactionIVRListenServicemindedActiveListening“Greatquestion! I’llfind that outfor you!”CustomerEngagementWillingnessEducateQualityAssuranceFeedbackHeadsetsDifficultConversationsCustomerExperienceAnswersEmpathyAccountabilityPatience

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Needs
  2. “Happy to help!”
  3. Confidence
  4. Dedicated Call Center
  5. Smile
  6. Diversity
  7. Teamwork
  8. Rapport
  9. National Call Center
  10. Customer Care
  11. “Thanks for bringing this to our attention!”
  12. Needs
  13. Communication
  14. Collaboration
  15. Happy Customer Service Week
  16. Friendly
  17. Caring
  18. SCS(Service Center Specialist)
  19. IT Service Desk
  20. Positive
  21. Professional
  22. Employee
  23. Helpful
  24. SCR(Service Center Rep)
  25. Customer Service
  26. Customer Support
  27. Excellence
  28. Help Desk
  29. Solutions
  30. Inclusion
  31. Passion
  32. Growth
  33. Customer Satisfaction
  34. IVR
  35. Listen
  36. Service minded
  37. Active Listening
  38. “Great question! I’ll find that out for you!”
  39. Customer Engagement
  40. Willingness
  41. Educate
  42. Quality Assurance
  43. Feedback
  44. Headsets
  45. Difficult Conversations
  46. Customer Experience
  47. Answers
  48. Empathy
  49. Accountability
  50. Patience