HelpfulCustomerExperienceFeedbackCustomerSupportDedicatedCallCenterHappyCustomerServiceWeekFriendly“Thanks forbringingthis to ourattention!”CommunicationCaringEmpathyQualityAssuranceNationalCallCenterActiveListeningGrowthTeamworkITServiceDeskHelpDeskCustomerEngagementSCR(ServiceCenter Rep)WillingnessPositiveEducateDifficultConversationsSolutions“Happytohelp!”CustomerServiceRapportAccountabilityPassionIVREmployee“Greatquestion! I’llfind that outfor you!”AnswersDiversityConfidenceListenSmileServicemindedPatienceInclusionNeedsCollaborationCustomerNeedsSCS(ServiceCenterSpecialist)CustomerSatisfactionProfessionalExcellenceHeadsetsCustomerCareHelpfulCustomerExperienceFeedbackCustomerSupportDedicatedCallCenterHappyCustomerServiceWeekFriendly“Thanks forbringingthis to ourattention!”CommunicationCaringEmpathyQualityAssuranceNationalCallCenterActiveListeningGrowthTeamworkITServiceDeskHelpDeskCustomerEngagementSCR(ServiceCenter Rep)WillingnessPositiveEducateDifficultConversationsSolutions“Happytohelp!”CustomerServiceRapportAccountabilityPassionIVREmployee“Greatquestion! I’llfind that outfor you!”AnswersDiversityConfidenceListenSmileServicemindedPatienceInclusionNeedsCollaborationCustomerNeedsSCS(ServiceCenterSpecialist)CustomerSatisfactionProfessionalExcellenceHeadsetsCustomerCare

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helpful
  2. Customer Experience
  3. Feedback
  4. Customer Support
  5. Dedicated Call Center
  6. Happy Customer Service Week
  7. Friendly
  8. “Thanks for bringing this to our attention!”
  9. Communication
  10. Caring
  11. Empathy
  12. Quality Assurance
  13. National Call Center
  14. Active Listening
  15. Growth
  16. Teamwork
  17. IT Service Desk
  18. Help Desk
  19. Customer Engagement
  20. SCR(Service Center Rep)
  21. Willingness
  22. Positive
  23. Educate
  24. Difficult Conversations
  25. Solutions
  26. “Happy to help!”
  27. Customer Service
  28. Rapport
  29. Accountability
  30. Passion
  31. IVR
  32. Employee
  33. “Great question! I’ll find that out for you!”
  34. Answers
  35. Diversity
  36. Confidence
  37. Listen
  38. Smile
  39. Service minded
  40. Patience
  41. Inclusion
  42. Needs
  43. Collaboration
  44. Customer Needs
  45. SCS(Service Center Specialist)
  46. Customer Satisfaction
  47. Professional
  48. Excellence
  49. Headsets
  50. Customer Care