customer claim this is a fraud call Offered Reduce pay transfer Ch to Customer Service Ch asked for a Late fee wavier Pick-up Hang- up Ch is at Work updated Ch Address RFD: Oversight Left message at POB sched a payment transfer to Spanish Line used Doc-it tool PTP CH is Driving Payment from Business account busy signal used quick Remit Spouse answered the phone single PAY filed BKO called the language line VM is Full strategy is going fast processed at payment and setup Auto Pay File a Cease and Desist Used the action code WTNR Transfer to DMP NOAR Submitted CQC customer claim this is a fraud call Offered Reduce pay transfer Ch to Customer Service Ch asked for a Late fee wavier Pick-up Hang- up Ch is at Work updated Ch Address RFD: Oversight Left message at POB sched a payment transfer to Spanish Line used Doc-it tool PTP CH is Driving Payment from Business account busy signal used quick Remit Spouse answered the phone single PAY filed BKO called the language line VM is Full strategy is going fast processed at payment and setup Auto Pay File a Cease and Desist Used the action code WTNR Transfer to DMP NOAR Submitted CQC
(Print)
customer claim this is a fraud call
Offered Reduce pay
transfer Ch to Customer Service
Ch asked for a Late fee wavier
Pick-up Hang-up
Ch is at Work
updated Ch Address
RFD: Oversight
Left message at POB
sched a payment
transfer to Spanish Line
used Doc-it tool
PTP
CH is Driving
Payment from Business account
busy signal
used quick Remit
Spouse answered the phone
single PAY
filed BKO
called the language line
VM is Full
strategy is going fast
processed at payment and setup Auto Pay
File a Cease and Desist
Used the action code WTNR
Transfer to DMP
NOAR
Submitted CQC
