Pick-up Hang- up CH is Driving VM is Full updated Ch Address transfer Ch to Customer Service busy signal File a Cease and Desist strategy is going fast customer claim this is a fraud call sched a payment Spouse answered the phone used quick Remit called the language line Payment from Business account used Doc-it tool Used the action code WTNR transfer to Spanish Line Submitted CQC Transfer to DMP Offered Reduce pay PTP Left message at POB Ch is at Work single PAY NOAR Ch asked for a Late fee wavier filed BKO processed at payment and setup Auto Pay RFD: Oversight Pick-up Hang- up CH is Driving VM is Full updated Ch Address transfer Ch to Customer Service busy signal File a Cease and Desist strategy is going fast customer claim this is a fraud call sched a payment Spouse answered the phone used quick Remit called the language line Payment from Business account used Doc-it tool Used the action code WTNR transfer to Spanish Line Submitted CQC Transfer to DMP Offered Reduce pay PTP Left message at POB Ch is at Work single PAY NOAR Ch asked for a Late fee wavier filed BKO processed at payment and setup Auto Pay RFD: Oversight
(Print)
Pick-up Hang-up
CH is Driving
VM is Full
updated Ch Address
transfer Ch to Customer Service
busy signal
File a Cease and Desist
strategy is going fast
customer claim this is a fraud call
sched a payment
Spouse answered the phone
used quick Remit
called the language line
Payment from Business account
used Doc-it tool
Used the action code WTNR
transfer to Spanish Line
Submitted CQC
Transfer to DMP
Offered Reduce pay
PTP
Left message at POB
Ch is at Work
single PAY
NOAR
Ch asked for a Late fee wavier
filed BKO
processed at payment and setup Auto Pay
RFD: Oversight
