Theyneeded theiruser namefor onlineTransferedcall to RefiResetonlinepasscodeThey callyou by thewrongnameYourcustomerspropertyaddress is inFloridaCustomerdidn't give youtheir nameafter youasked for itThey askedif you canhear themnowCustomerscalldroppedCustomertells youthey aredrivingYou heara dogbarkingYou wereasked tohold for amomentYou arespeakingwith morethan onepersonCustomerhas the tvon in thebackgoundCustomerwants to havepersonalconversationwith youCustomer asksabout youbeing a debtcollector afterthe mm is readYourcustomergives you acomplimentUatpunable toaccessacctTransfercaller tomaticCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineYourcustomersounds likethey are inthe restroomTook apaymentover 2000Baby cryingin thebackgroundCustomerloan isover 1millionThey askfor yournameagainTheyneeded theiruser namefor onlineTransferedcall to RefiResetonlinepasscodeThey callyou by thewrongnameYourcustomerspropertyaddress is inFloridaCustomerdidn't give youtheir nameafter youasked for itThey askedif you canhear themnowCustomerscalldroppedCustomertells youthey aredrivingYou heara dogbarkingYou wereasked tohold for amomentYou arespeakingwith morethan onepersonCustomerhas the tvon in thebackgoundCustomerwants to havepersonalconversationwith youCustomer asksabout youbeing a debtcollector afterthe mm is readYourcustomergives you acomplimentUatpunable toaccessacctTransfercaller tomaticCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineYourcustomersounds likethey are inthe restroomTook apaymentover 2000Baby cryingin thebackgroundCustomerloan isover 1millionThey askfor yournameagain

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. They needed their user name for online
  2. Transfered call to Refi
  3. Reset online passcode
  4. They call you by the wrong name
  5. Your customers property address is in Florida
  6. Customer didn't give you their name after you asked for it
  7. They asked if you can hear them now
  8. Customers call dropped
  9. Customer tells you they are driving
  10. You hear a dog barking
  11. You were asked to hold for a moment
  12. You are speaking with more than one person
  13. Customer has the tv on in the backgound
  14. Customer wants to have personal conversation with you
  15. Customer asks about you being a debt collector after the mm is read
  16. Your customer gives you a compliment
  17. Uatp unable to access acct
  18. Transfer caller to matic
  19. Customer requested you stay on the line while they get their banking info set up online
  20. Your customer sounds like they are in the restroom
  21. Took a payment over 2000
  22. Baby crying in the background
  23. Customer loan is over 1 million
  24. They ask for your name again