Customerrequested youstay on the linewhile they gettheir banking infoset up onlineCustomerwants to havepersonalconversationwith youCustomer asksabout youbeing a debtcollector afterthe mm is readResetonlinepasscodeYourcustomersounds likethey are inthe restroomThey callyou by thewrongnameYou heara dogbarkingUatpunable toaccessacctYourcustomerspropertyaddress is inFloridaThey askfor yournameagainBaby cryingin thebackgroundTheyneeded theiruser namefor onlineCustomerloan isover 1millionThey askedif you canhear themnowCustomertells youthey aredrivingCustomerhas the tvon in thebackgoundTransfercaller tomaticYourcustomergives you acomplimentTransferedcall to RefiCustomerscalldroppedCustomerdidn't give youtheir nameafter youasked for itTook apaymentover 2000You arespeakingwith morethan onepersonYou wereasked tohold for amomentCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineCustomerwants to havepersonalconversationwith youCustomer asksabout youbeing a debtcollector afterthe mm is readResetonlinepasscodeYourcustomersounds likethey are inthe restroomThey callyou by thewrongnameYou heara dogbarkingUatpunable toaccessacctYourcustomerspropertyaddress is inFloridaThey askfor yournameagainBaby cryingin thebackgroundTheyneeded theiruser namefor onlineCustomerloan isover 1millionThey askedif you canhear themnowCustomertells youthey aredrivingCustomerhas the tvon in thebackgoundTransfercaller tomaticYourcustomergives you acomplimentTransferedcall to RefiCustomerscalldroppedCustomerdidn't give youtheir nameafter youasked for itTook apaymentover 2000You arespeakingwith morethan onepersonYou wereasked tohold for amoment

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer requested you stay on the line while they get their banking info set up online
  2. Customer wants to have personal conversation with you
  3. Customer asks about you being a debt collector after the mm is read
  4. Reset online passcode
  5. Your customer sounds like they are in the restroom
  6. They call you by the wrong name
  7. You hear a dog barking
  8. Uatp unable to access acct
  9. Your customers property address is in Florida
  10. They ask for your name again
  11. Baby crying in the background
  12. They needed their user name for online
  13. Customer loan is over 1 million
  14. They asked if you can hear them now
  15. Customer tells you they are driving
  16. Customer has the tv on in the backgound
  17. Transfer caller to matic
  18. Your customer gives you a compliment
  19. Transfered call to Refi
  20. Customers call dropped
  21. Customer didn't give you their name after you asked for it
  22. Took a payment over 2000
  23. You are speaking with more than one person
  24. You were asked to hold for a moment