Offerassistancewith giftwrappingAssist acustomer with aforgottenpassword fortheir onlineaccount.Recommendseasonal ortrendingproductsSuggestcomplementaryproducts duringa saleDeal with acustomerrequesting aprice matchRecommend aproduct for aspecialoccasion (e.g.,birthdays,holidays).Handle acustomerwith anexpiredcouponResolvean out-of-stock iteminquiryExplain thebenefits of astore loyaltyprogramHelp acustomerredeem agift card.Provideguidance onusing astore'smobile app.HelpCustomerFind SpecificProduct inStoreOffer adiscountto a loyalcustomer.Deal with acustomerreturning anunwantedgift.Address acustomer'sdissatisfactionwith aproduct.Explain thebenefits ofextendedwarranties.Provideassistancewith sizingor fitAssist acustomer witha damageditem duringshipping.Assist acustomerwith a bulk orlarge quantitypurchaseProvideinformationabout storehours andlocations.Recommenda productbased oncustomerpreferencesHandle acustomerdisputeregarding atransaction.Assist acustomerwith adefectiveproductExplainthe returnPolicy tocustomerProvideinformationon upcomingsales orpromotions.Handle acustomerinquiry abouta productrecall.Handle acustomercomplaintabout longcheckout linesExplain theprocess ofordering anitem not instock.Handle acustomerdisputeregarding atransaction.Offerassistancewith giftwrappingAssist acustomer with aforgottenpassword fortheir onlineaccount.Recommendseasonal ortrendingproductsSuggestcomplementaryproducts duringa saleDeal with acustomerrequesting aprice matchRecommend aproduct for aspecialoccasion (e.g.,birthdays,holidays).Handle acustomerwith anexpiredcouponResolvean out-of-stock iteminquiryExplain thebenefits of astore loyaltyprogramHelp acustomerredeem agift card.Provideguidance onusing astore'smobile app.HelpCustomerFind SpecificProduct inStoreOffer adiscountto a loyalcustomer.Deal with acustomerreturning anunwantedgift.Address acustomer'sdissatisfactionwith aproduct.Explain thebenefits ofextendedwarranties.Provideassistancewith sizingor fitAssist acustomer witha damageditem duringshipping.Assist acustomerwith a bulk orlarge quantitypurchaseProvideinformationabout storehours andlocations.Recommenda productbased oncustomerpreferencesHandle acustomerdisputeregarding atransaction.Assist acustomerwith adefectiveproductExplainthe returnPolicy tocustomerProvideinformationon upcomingsales orpromotions.Handle acustomerinquiry abouta productrecall.Handle acustomercomplaintabout longcheckout linesExplain theprocess ofordering anitem not instock.Handle acustomerdisputeregarding atransaction.

Customer Relationship Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
O
4
I
5
N
6
B
7
I
8
I
9
I
10
B
11
O
12
B
13
O
14
I
15
G
16
O
17
B
18
O
19
G
20
N
21
G
22
N
23
I
24
B
25
N
26
O
27
B
28
G
29
G
  1. N-Offer assistance with gift wrapping
  2. G-Assist a customer with a forgotten password for their online account.
  3. O-Recommend seasonal or trending products
  4. I-Suggest complementary products during a sale
  5. N-Deal with a customer requesting a price match
  6. B-Recommend a product for a special occasion (e.g., birthdays, holidays).
  7. I-Handle a customer with an expired coupon
  8. I-Resolve an out-of-stock item inquiry
  9. I-Explain the benefits of a store loyalty program
  10. B-Help a customer redeem a gift card.
  11. O-Provide guidance on using a store's mobile app.
  12. B-Help Customer Find Specific Product in Store
  13. O-Offer a discount to a loyal customer.
  14. I-Deal with a customer returning an unwanted gift.
  15. G-Address a customer's dissatisfaction with a product.
  16. O-Explain the benefits of extended warranties.
  17. B-Provide assistance with sizing or fit
  18. O-Assist a customer with a damaged item during shipping.
  19. G-Assist a customer with a bulk or large quantity purchase
  20. N-Provide information about store hours and locations.
  21. G-Recommend a product based on customer preferences
  22. N-Handle a customer dispute regarding a transaction.
  23. I-Assist a customer with a defective product
  24. B-Explain the return Policy to customer
  25. N-Provide information on upcoming sales or promotions.
  26. O-Handle a customer inquiry about a product recall.
  27. B-Handle a customer complaint about long checkout lines
  28. G-Explain the process of ordering an item not in stock.
  29. G-Handle a customer dispute regarding a transaction.