Offerassistancewith giftwrappingOffer adiscountto a loyalcustomer.Explain theprocess ofordering anitem not instock.Recommenda productbased oncustomerpreferencesDeal with acustomerrequesting aprice matchAssist acustomerwith adefectiveproductHelpCustomerFind SpecificProduct inStoreHandle acustomerinquiry abouta productrecall.Assist acustomerwith a bulk orlarge quantitypurchaseProvideguidance onusing astore'smobile app.Suggestcomplementaryproducts duringa saleHelp acustomerredeem agift card.Explainthe returnPolicy tocustomerAssist acustomer with aforgottenpassword fortheir onlineaccount.Provideinformationabout storehours andlocations.Deal with acustomerreturning anunwantedgift.Recommend aproduct for aspecialoccasion (e.g.,birthdays,holidays).Handle acustomerwith anexpiredcouponAssist acustomer witha damageditem duringshipping.Recommendseasonal ortrendingproductsAddress acustomer'sdissatisfactionwith aproduct.Explain thebenefits of astore loyaltyprogramProvideassistancewith sizingor fitResolvean out-of-stock iteminquiryHandle acustomerdisputeregarding atransaction.Explain thebenefits ofextendedwarranties.Handle acustomerdisputeregarding atransaction.Handle acustomercomplaintabout longcheckout linesProvideinformationon upcomingsales orpromotions.Offerassistancewith giftwrappingOffer adiscountto a loyalcustomer.Explain theprocess ofordering anitem not instock.Recommenda productbased oncustomerpreferencesDeal with acustomerrequesting aprice matchAssist acustomerwith adefectiveproductHelpCustomerFind SpecificProduct inStoreHandle acustomerinquiry abouta productrecall.Assist acustomerwith a bulk orlarge quantitypurchaseProvideguidance onusing astore'smobile app.Suggestcomplementaryproducts duringa saleHelp acustomerredeem agift card.Explainthe returnPolicy tocustomerAssist acustomer with aforgottenpassword fortheir onlineaccount.Provideinformationabout storehours andlocations.Deal with acustomerreturning anunwantedgift.Recommend aproduct for aspecialoccasion (e.g.,birthdays,holidays).Handle acustomerwith anexpiredcouponAssist acustomer witha damageditem duringshipping.Recommendseasonal ortrendingproductsAddress acustomer'sdissatisfactionwith aproduct.Explain thebenefits of astore loyaltyprogramProvideassistancewith sizingor fitResolvean out-of-stock iteminquiryHandle acustomerdisputeregarding atransaction.Explain thebenefits ofextendedwarranties.Handle acustomerdisputeregarding atransaction.Handle acustomercomplaintabout longcheckout linesProvideinformationon upcomingsales orpromotions.

Customer Relationship Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
G
4
G
5
N
6
I
7
B
8
O
9
G
10
O
11
I
12
B
13
B
14
G
15
N
16
I
17
B
18
I
19
O
20
O
21
G
22
I
23
B
24
I
25
N
26
O
27
G
28
B
29
N
  1. N-Offer assistance with gift wrapping
  2. O-Offer a discount to a loyal customer.
  3. G-Explain the process of ordering an item not in stock.
  4. G-Recommend a product based on customer preferences
  5. N-Deal with a customer requesting a price match
  6. I-Assist a customer with a defective product
  7. B-Help Customer Find Specific Product in Store
  8. O-Handle a customer inquiry about a product recall.
  9. G-Assist a customer with a bulk or large quantity purchase
  10. O-Provide guidance on using a store's mobile app.
  11. I-Suggest complementary products during a sale
  12. B-Help a customer redeem a gift card.
  13. B-Explain the return Policy to customer
  14. G-Assist a customer with a forgotten password for their online account.
  15. N-Provide information about store hours and locations.
  16. I-Deal with a customer returning an unwanted gift.
  17. B-Recommend a product for a special occasion (e.g., birthdays, holidays).
  18. I-Handle a customer with an expired coupon
  19. O-Assist a customer with a damaged item during shipping.
  20. O-Recommend seasonal or trending products
  21. G-Address a customer's dissatisfaction with a product.
  22. I-Explain the benefits of a store loyalty program
  23. B-Provide assistance with sizing or fit
  24. I-Resolve an out-of-stock item inquiry
  25. N-Handle a customer dispute regarding a transaction.
  26. O-Explain the benefits of extended warranties.
  27. G-Handle a customer dispute regarding a transaction.
  28. B-Handle a customer complaint about long checkout lines
  29. N-Provide information on upcoming sales or promotions.