HelpCustomerFind SpecificProduct inStoreAddress acustomer'sdissatisfactionwith aproduct.Provideinformationon upcomingsales orpromotions.Deal with acustomerreturning anunwantedgift.Provideassistancewith sizingor fitExplain theprocess ofordering anitem not instock.Recommendseasonal ortrendingproductsHandle acustomerdisputeregarding atransaction.Handle acustomerwith anexpiredcouponExplainthe returnPolicy tocustomerProvideinformationabout storehours andlocations.Handle acustomerdisputeregarding atransaction.Provideguidance onusing astore'smobile app.Recommenda productbased oncustomerpreferencesHandle acustomercomplaintabout longcheckout linesOfferassistancewith giftwrappingAssist acustomerwith a bulk orlarge quantitypurchaseExplain thebenefits of astore loyaltyprogramExplain thebenefits ofextendedwarranties.Suggestcomplementaryproducts duringa saleHandle acustomerinquiry abouta productrecall.Resolvean out-of-stock iteminquiryDeal with acustomerrequesting aprice matchRecommend aproduct for aspecialoccasion (e.g.,birthdays,holidays).Offer adiscountto a loyalcustomer.Assist acustomer witha damageditem duringshipping.Help acustomerredeem agift card.Assist acustomerwith adefectiveproductAssist acustomer with aforgottenpassword fortheir onlineaccount.HelpCustomerFind SpecificProduct inStoreAddress acustomer'sdissatisfactionwith aproduct.Provideinformationon upcomingsales orpromotions.Deal with acustomerreturning anunwantedgift.Provideassistancewith sizingor fitExplain theprocess ofordering anitem not instock.Recommendseasonal ortrendingproductsHandle acustomerdisputeregarding atransaction.Handle acustomerwith anexpiredcouponExplainthe returnPolicy tocustomerProvideinformationabout storehours andlocations.Handle acustomerdisputeregarding atransaction.Provideguidance onusing astore'smobile app.Recommenda productbased oncustomerpreferencesHandle acustomercomplaintabout longcheckout linesOfferassistancewith giftwrappingAssist acustomerwith a bulk orlarge quantitypurchaseExplain thebenefits of astore loyaltyprogramExplain thebenefits ofextendedwarranties.Suggestcomplementaryproducts duringa saleHandle acustomerinquiry abouta productrecall.Resolvean out-of-stock iteminquiryDeal with acustomerrequesting aprice matchRecommend aproduct for aspecialoccasion (e.g.,birthdays,holidays).Offer adiscountto a loyalcustomer.Assist acustomer witha damageditem duringshipping.Help acustomerredeem agift card.Assist acustomerwith adefectiveproductAssist acustomer with aforgottenpassword fortheir onlineaccount.

Customer Relationship Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
N
4
I
5
B
6
G
7
O
8
G
9
I
10
B
11
N
12
N
13
O
14
G
15
B
16
N
17
G
18
I
19
O
20
I
21
O
22
I
23
N
24
B
25
O
26
O
27
B
28
I
29
G
  1. B-Help Customer Find Specific Product in Store
  2. G-Address a customer's dissatisfaction with a product.
  3. N-Provide information on upcoming sales or promotions.
  4. I-Deal with a customer returning an unwanted gift.
  5. B-Provide assistance with sizing or fit
  6. G-Explain the process of ordering an item not in stock.
  7. O-Recommend seasonal or trending products
  8. G-Handle a customer dispute regarding a transaction.
  9. I-Handle a customer with an expired coupon
  10. B-Explain the return Policy to customer
  11. N-Provide information about store hours and locations.
  12. N-Handle a customer dispute regarding a transaction.
  13. O-Provide guidance on using a store's mobile app.
  14. G-Recommend a product based on customer preferences
  15. B-Handle a customer complaint about long checkout lines
  16. N-Offer assistance with gift wrapping
  17. G-Assist a customer with a bulk or large quantity purchase
  18. I-Explain the benefits of a store loyalty program
  19. O-Explain the benefits of extended warranties.
  20. I-Suggest complementary products during a sale
  21. O-Handle a customer inquiry about a product recall.
  22. I-Resolve an out-of-stock item inquiry
  23. N-Deal with a customer requesting a price match
  24. B-Recommend a product for a special occasion (e.g., birthdays, holidays).
  25. O-Offer a discount to a loyal customer.
  26. O-Assist a customer with a damaged item during shipping.
  27. B-Help a customer redeem a gift card.
  28. I-Assist a customer with a defective product
  29. G-Assist a customer with a forgotten password for their online account.