Assist acustomerwith a bulk orlarge quantitypurchaseProvideguidance onusing astore'smobile app.Explain theprocess ofordering anitem not instock.HelpCustomerFind SpecificProduct inStoreRecommend aproduct for aspecialoccasion (e.g.,birthdays,holidays).Offerassistancewith giftwrappingSuggestcomplementaryproducts duringa saleAssist acustomer witha damageditem duringshipping.Handle acustomerwith anexpiredcouponExplain thebenefits of astore loyaltyprogramHandle acustomerinquiry abouta productrecall.Handle acustomerdisputeregarding atransaction.Explainthe returnPolicy tocustomerHandle acustomercomplaintabout longcheckout linesExplain thebenefits ofextendedwarranties.Handle acustomerdisputeregarding atransaction.Assist acustomerwith adefectiveproductAssist acustomer with aforgottenpassword fortheir onlineaccount.Address acustomer'sdissatisfactionwith aproduct.Offer adiscountto a loyalcustomer.Resolvean out-of-stock iteminquiryHelp acustomerredeem agift card.Recommenda productbased oncustomerpreferencesProvideassistancewith sizingor fitDeal with acustomerrequesting aprice matchRecommendseasonal ortrendingproductsProvideinformationabout storehours andlocations.Deal with acustomerreturning anunwantedgift.Provideinformationon upcomingsales orpromotions.Assist acustomerwith a bulk orlarge quantitypurchaseProvideguidance onusing astore'smobile app.Explain theprocess ofordering anitem not instock.HelpCustomerFind SpecificProduct inStoreRecommend aproduct for aspecialoccasion (e.g.,birthdays,holidays).Offerassistancewith giftwrappingSuggestcomplementaryproducts duringa saleAssist acustomer witha damageditem duringshipping.Handle acustomerwith anexpiredcouponExplain thebenefits of astore loyaltyprogramHandle acustomerinquiry abouta productrecall.Handle acustomerdisputeregarding atransaction.Explainthe returnPolicy tocustomerHandle acustomercomplaintabout longcheckout linesExplain thebenefits ofextendedwarranties.Handle acustomerdisputeregarding atransaction.Assist acustomerwith adefectiveproductAssist acustomer with aforgottenpassword fortheir onlineaccount.Address acustomer'sdissatisfactionwith aproduct.Offer adiscountto a loyalcustomer.Resolvean out-of-stock iteminquiryHelp acustomerredeem agift card.Recommenda productbased oncustomerpreferencesProvideassistancewith sizingor fitDeal with acustomerrequesting aprice matchRecommendseasonal ortrendingproductsProvideinformationabout storehours andlocations.Deal with acustomerreturning anunwantedgift.Provideinformationon upcomingsales orpromotions.

Customer Relationship Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
G
4
B
5
B
6
N
7
I
8
O
9
I
10
I
11
O
12
G
13
B
14
B
15
O
16
N
17
I
18
G
19
G
20
O
21
I
22
B
23
G
24
B
25
N
26
O
27
N
28
I
29
N
  1. G-Assist a customer with a bulk or large quantity purchase
  2. O-Provide guidance on using a store's mobile app.
  3. G-Explain the process of ordering an item not in stock.
  4. B-Help Customer Find Specific Product in Store
  5. B-Recommend a product for a special occasion (e.g., birthdays, holidays).
  6. N-Offer assistance with gift wrapping
  7. I-Suggest complementary products during a sale
  8. O-Assist a customer with a damaged item during shipping.
  9. I-Handle a customer with an expired coupon
  10. I-Explain the benefits of a store loyalty program
  11. O-Handle a customer inquiry about a product recall.
  12. G-Handle a customer dispute regarding a transaction.
  13. B-Explain the return Policy to customer
  14. B-Handle a customer complaint about long checkout lines
  15. O-Explain the benefits of extended warranties.
  16. N-Handle a customer dispute regarding a transaction.
  17. I-Assist a customer with a defective product
  18. G-Assist a customer with a forgotten password for their online account.
  19. G-Address a customer's dissatisfaction with a product.
  20. O-Offer a discount to a loyal customer.
  21. I-Resolve an out-of-stock item inquiry
  22. B-Help a customer redeem a gift card.
  23. G-Recommend a product based on customer preferences
  24. B-Provide assistance with sizing or fit
  25. N-Deal with a customer requesting a price match
  26. O-Recommend seasonal or trending products
  27. N-Provide information about store hours and locations.
  28. I-Deal with a customer returning an unwanted gift.
  29. N-Provide information on upcoming sales or promotions.