Handle acustomerinquiry abouta productrecall.Offer adiscountto a loyalcustomer.Assist acustomer witha damageditem duringshipping.Address acustomer'sdissatisfactionwith aproduct.Explain thebenefits of astore loyaltyprogramHandle acustomerwith anexpiredcouponAssist acustomerwith adefectiveproductHandle acustomercomplaintabout longcheckout linesProvideinformationabout storehours andlocations.Handle acustomerdisputeregarding atransaction.Provideinformationon upcomingsales orpromotions.Explainthe returnPolicy tocustomerRecommendseasonal ortrendingproductsDeal with acustomerrequesting aprice matchExplain thebenefits ofextendedwarranties.Resolvean out-of-stock iteminquiryAssist acustomer with aforgottenpassword fortheir onlineaccount.Help acustomerredeem agift card.Assist acustomerwith a bulk orlarge quantitypurchaseDeal with acustomerreturning anunwantedgift.Suggestcomplementaryproducts duringa saleHandle acustomerdisputeregarding atransaction.Recommenda productbased oncustomerpreferencesRecommend aproduct for aspecialoccasion (e.g.,birthdays,holidays).Explain theprocess ofordering anitem not instock.Provideassistancewith sizingor fitProvideguidance onusing astore'smobile app.HelpCustomerFind SpecificProduct inStoreOfferassistancewith giftwrappingHandle acustomerinquiry abouta productrecall.Offer adiscountto a loyalcustomer.Assist acustomer witha damageditem duringshipping.Address acustomer'sdissatisfactionwith aproduct.Explain thebenefits of astore loyaltyprogramHandle acustomerwith anexpiredcouponAssist acustomerwith adefectiveproductHandle acustomercomplaintabout longcheckout linesProvideinformationabout storehours andlocations.Handle acustomerdisputeregarding atransaction.Provideinformationon upcomingsales orpromotions.Explainthe returnPolicy tocustomerRecommendseasonal ortrendingproductsDeal with acustomerrequesting aprice matchExplain thebenefits ofextendedwarranties.Resolvean out-of-stock iteminquiryAssist acustomer with aforgottenpassword fortheir onlineaccount.Help acustomerredeem agift card.Assist acustomerwith a bulk orlarge quantitypurchaseDeal with acustomerreturning anunwantedgift.Suggestcomplementaryproducts duringa saleHandle acustomerdisputeregarding atransaction.Recommenda productbased oncustomerpreferencesRecommend aproduct for aspecialoccasion (e.g.,birthdays,holidays).Explain theprocess ofordering anitem not instock.Provideassistancewith sizingor fitProvideguidance onusing astore'smobile app.HelpCustomerFind SpecificProduct inStoreOfferassistancewith giftwrapping

Customer Relationship Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
O
4
G
5
I
6
I
7
I
8
B
9
N
10
G
11
N
12
B
13
O
14
N
15
O
16
I
17
G
18
B
19
G
20
I
21
I
22
N
23
G
24
B
25
G
26
B
27
O
28
B
29
N
  1. O-Handle a customer inquiry about a product recall.
  2. O-Offer a discount to a loyal customer.
  3. O-Assist a customer with a damaged item during shipping.
  4. G-Address a customer's dissatisfaction with a product.
  5. I-Explain the benefits of a store loyalty program
  6. I-Handle a customer with an expired coupon
  7. I-Assist a customer with a defective product
  8. B-Handle a customer complaint about long checkout lines
  9. N-Provide information about store hours and locations.
  10. G-Handle a customer dispute regarding a transaction.
  11. N-Provide information on upcoming sales or promotions.
  12. B-Explain the return Policy to customer
  13. O-Recommend seasonal or trending products
  14. N-Deal with a customer requesting a price match
  15. O-Explain the benefits of extended warranties.
  16. I-Resolve an out-of-stock item inquiry
  17. G-Assist a customer with a forgotten password for their online account.
  18. B-Help a customer redeem a gift card.
  19. G-Assist a customer with a bulk or large quantity purchase
  20. I-Deal with a customer returning an unwanted gift.
  21. I-Suggest complementary products during a sale
  22. N-Handle a customer dispute regarding a transaction.
  23. G-Recommend a product based on customer preferences
  24. B-Recommend a product for a special occasion (e.g., birthdays, holidays).
  25. G-Explain the process of ordering an item not in stock.
  26. B-Provide assistance with sizing or fit
  27. O-Provide guidance on using a store's mobile app.
  28. B-Help Customer Find Specific Product in Store
  29. N-Offer assistance with gift wrapping