pt askyou toholdWants toknowlab/testresultsno ROIon file.Patientsick ofbeing onholdRequestinga refillNeeds anote forschoolMomcalling foran adultpatientpharmacycallinghave totransfer toright ext.Sentto EDCryingpatientAngryaboutmed refillRudePatientSent towrongqueuePatientsaysthank youMentalhealthCalladdress/phone#changedpt stateswill notgo to ERnewptI need tomake anappointmentNeedsPaxlovidpt stateshave agreat daypt requestyournameNeed anED dispofrom RNpt askyou toholdWants toknowlab/testresultsno ROIon file.Patientsick ofbeing onholdRequestinga refillNeeds anote forschoolMomcalling foran adultpatientpharmacycallinghave totransfer toright ext.Sentto EDCryingpatientAngryaboutmed refillRudePatientSent towrongqueuePatientsaysthank youMentalhealthCalladdress/phone#changedpt stateswill notgo to ERnewptI need tomake anappointmentNeedsPaxlovidpt stateshave agreat daypt requestyournameNeed anED dispofrom RN

TRIAGE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. pt ask you to hold
  2. Wants to know lab/test results
  3. no ROI on file.
  4. Patient sick of being on hold
  5. Requesting a refill
  6. Needs a note for school
  7. Mom calling for an adult patient
  8. pharmacy calling
  9. have to transfer to right ext.
  10. Sent to ED
  11. Crying patient
  12. Angry about med refill
  13. Rude Patient
  14. Sent to wrong queue
  15. Patient says thank you
  16. Mental health Call
  17. address/ phone# changed
  18. pt states will not go to ER
  19. new pt
  20. I need to make an appointment
  21. Needs Paxlovid
  22. pt states have a great day
  23. pt request your name
  24. Need an ED dispo from RN