address/phone#changedpt stateswill notgo to ERno ROIon file.pt requestyournamePatientsaysthank youPatientsick ofbeing onholdAngryaboutmed refillWants toknowlab/testresultsI need tomake anappointmentNeed anED dispofrom RNpt stateshave agreat daypharmacycallingSentto EDhave totransfer toright ext.newptNeedsPaxlovidSent towrongqueueMomcalling foran adultpatientRequestinga refillMentalhealthCallRudePatientNeeds anote forschoolpt askyou toholdCryingpatientaddress/phone#changedpt stateswill notgo to ERno ROIon file.pt requestyournamePatientsaysthank youPatientsick ofbeing onholdAngryaboutmed refillWants toknowlab/testresultsI need tomake anappointmentNeed anED dispofrom RNpt stateshave agreat daypharmacycallingSentto EDhave totransfer toright ext.newptNeedsPaxlovidSent towrongqueueMomcalling foran adultpatientRequestinga refillMentalhealthCallRudePatientNeeds anote forschoolpt askyou toholdCryingpatient

TRIAGE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. address/ phone# changed
  2. pt states will not go to ER
  3. no ROI on file.
  4. pt request your name
  5. Patient says thank you
  6. Patient sick of being on hold
  7. Angry about med refill
  8. Wants to know lab/test results
  9. I need to make an appointment
  10. Need an ED dispo from RN
  11. pt states have a great day
  12. pharmacy calling
  13. Sent to ED
  14. have to transfer to right ext.
  15. new pt
  16. Needs Paxlovid
  17. Sent to wrong queue
  18. Mom calling for an adult patient
  19. Requesting a refill
  20. Mental health Call
  21. Rude Patient
  22. Needs a note for school
  23. pt ask you to hold
  24. Crying patient