(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Gave at least 3 guests your extension
Received a compliment from a guest
Asked at least 3 probing questions
Shared a work appropriate gif or meme in Team chat
Thanked a coworker
Helped a guest with their TripMate Claim
Welcomed a guest home
Helped a team member
Built rapport with a guest
Called a guest back same day to resolve
Attended game sessions all week
Shared a Tip in Team Chat
Learned something new in HelpJuice
Learned something new about a coworker
Negotiated an FCV for a guest demanding cash refund
Provided First Call Resolution on at least 3 calls this week
Successfully de-escalated a guest
Talked to a guest that lives in your same state
Had a healthy lunch
Attempted to negotiate comp before calling hotline for increase
Issued an Air Downgrade Refund
Took lunch on time
Searched Sharepoint and found the answer you needed
Resolved a case with compensation within guideliens