(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Received a compliment from a guest
Negotiated an FCV for a guest demanding cash refund
Gave at least 3 guests your extension
Attempted to negotiate comp before calling hotline for increase
Successfully de-escalated a guest
Attended game sessions all week
Thanked a coworker
Issued an Air Downgrade Refund
Helped a team member
Called a guest back same day to resolve
Shared a work appropriate gif or meme in Team chat
Searched Sharepoint and found the answer you needed
Shared a Tip in Team Chat
Talked to a guest that lives in your same state
Helped a guest with their TripMate Claim
Resolved a case with compensation within guideliens
Learned something new about a coworker
Asked at least 3 probing questions
Learned something new in HelpJuice
Built rapport with a guest
Took lunch on time
Welcomed a guest home
Provided First Call Resolution on at least 3 calls this week
