(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Thanked a coworker
Gave at least 3 guests your extension
Resolved a case with compensation within guideliens
Attended game sessions all week
Helped a team member
Asked at least 3 probing questions
Successfully de-escalated a guest
Had a healthy lunch
Learned something new about a coworker
Issued an Air Downgrade Refund
Provided First Call Resolution on at least 3 calls this week
Shared a Tip in Team Chat
Searched Sharepoint and found the answer you needed
Called a guest back same day to resolve
Learned something new in HelpJuice
Welcomed a guest home
Attempted to negotiate comp before calling hotline for increase
Talked to a guest that lives in your same state
Built rapport with a guest
Helped a guest with their TripMate Claim
Received a compliment from a guest
Shared a work appropriate gif or meme in Team chat
Negotiated an FCV for a guest demanding cash refund