(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Learned something new about a coworker
Built rapport with a guest
Negotiated an FCV for a guest demanding cash refund
Helped a team member
Received a compliment from a guest
Thanked a coworker
Shared a Tip in Team Chat
Resolved a case with compensation within guideliens
Successfully de-escalated a guest
Issued an Air Downgrade Refund
Had a healthy lunch
Learned something new in HelpJuice
Attempted to negotiate comp before calling hotline for increase
Provided First Call Resolution on at least 3 calls this week
Searched Sharepoint and found the answer you needed
Gave at least 3 guests your extension
Took lunch on time
Asked at least 3 probing questions
Talked to a guest that lives in your same state
Helped a guest with their TripMate Claim
Shared a work appropriate gif or meme in Team chat
