(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Learned something new about a coworker
Searched Sharepoint and found the answer you needed
Took lunch on time
Resolved a case with compensation within guideliens
Built rapport with a guest
Issued an Air Downgrade Refund
Received a compliment from a guest
Helped a guest with their TripMate Claim
Learned something new in HelpJuice
Helped a team member
Talked to a guest that lives in your same state
Negotiated an FCV for a guest demanding cash refund
Successfully de-escalated a guest
Asked at least 3 probing questions
Welcomed a guest home
Gave at least 3 guests your extension
Called a guest back same day to resolve
Shared a work appropriate gif or meme in Team chat
Attended game sessions all week
Attempted to negotiate comp before calling hotline for increase
Shared a Tip in Team Chat
Provided First Call Resolution on at least 3 calls this week
