(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Learned something new in HelpJuice
Asked at least 3 probing questions
Welcomed a guest home
Built rapport with a guest
Shared a Tip in Team Chat
Negotiated an FCV for a guest demanding cash refund
Helped a guest with their TripMate Claim
Searched Sharepoint and found the answer you needed
Shared a work appropriate gif or meme in Team chat
Attempted to negotiate comp before calling hotline for increase
Called a guest back same day to resolve
Had a healthy lunch
Talked to a guest that lives in your same state
Gave at least 3 guests your extension
Thanked a coworker
Learned something new about a coworker
Attended game sessions all week
Provided First Call Resolution on at least 3 calls this week
Successfully de-escalated a guest
Took lunch on time
Helped a team member
Resolved a case with compensation within guideliens
