Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Responsiveness
Customer experience
Problem-solving skills
Customer satisfaction
Service level agreement
Customer loyalty
Customer care
Follow-up and follow-through
Service recovery
Customer support
Customer needs
Respect
Active listening
Customer feedback
Timeliness
Customer retention
Customer-centric
Customer interaction
Customer relationship
Effective communication
Personalization
Professionalism
Service quality
Empathy
Service culture
First call resolution