Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer experience
Problem-solving skills
Customer loyalty
Customer retention
Customer interaction
Customer feedback
Timeliness
Service recovery
Service quality
Customer relationship
Respect
First call resolution
Responsiveness
Customer care
Effective communication
Customer satisfaction
Customer support
Professionalism
Active listening
Customer needs
Personalization
Empathy
Service culture
Follow-up and follow-through
Customer-centric
Service level agreement