Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer-centric
Effective communication
Empathy
Customer relationship
Personalization
Service recovery
Customer interaction
Follow-up and follow-through
Customer experience
Service quality
Customer support
Service level agreement
Respect
Customer loyalty
Active listening
Customer retention
Responsiveness
Professionalism
Service culture
First call resolution
Customer care
Timeliness
Problem-solving skills
Customer feedback
Customer satisfaction
Customer needs