Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer feedback
Active listening
Service level agreement
Problem-solving skills
Service culture
Service quality
Service recovery
Respect
Follow-up and follow-through
First call resolution
Timeliness
Customer relationship
Customer interaction
Customer support
Personalization
Customer-centric
Customer retention
Empathy
Effective communication
Customer satisfaction
Customer care
Customer needs
Customer loyalty
Professionalism
Customer experience
Responsiveness