TIMELINESS CUSTOMER RETENTION PROBLEM- SOLVING SKILLS TEAMWORK SERVICE CUSTOMER INTERACTION Super heroes KUDOS Accountability FOLLOW UP RUDE CUSTOMERS Hats off to you! LOYALTY Lunch Time PROFESSIONALISM AMAZING TEAM CUSTOMER FEEDBACK FIRST CALL RESOLUTION EMPATHY FOLLOW UP AND FOLLOW THROUGH We love our CSR Family TRUST GLAD END OF YEAR IS OVER! TEAMWORK MAKES THE DREAM WORK EFFECTIVE COMMUNICATION THRIVE TOGETHER You are important to us RESPONSIVENESS ACTIVE LISTENING IS IT FRIDAY YET! CUSTOMER SERVICE WEEK VALUES SMILE EVEN WHEN YOU WANT TO SCREAM. CREATIVE THINKING Be Patient Employee Recognition ZOOM MEETINGS You have a team to back you up! We celebrate you! Is it 5 O'clock yet? EXCELLENCE RETHINK ROUTINE Pride in your work FIRST IMPRESSION We cannot do it without you ACTIVE LISTENING RESPECT CO- WORKERS ARE LIKE FAMILY VACATION CARING COOPERATION ATTITUDE TIMELINESS CUSTOMER RETENTION PROBLEM- SOLVING SKILLS TEAMWORK SERVICE CUSTOMER INTERACTION Super heroes KUDOS Accountability FOLLOW UP RUDE CUSTOMERS Hats off to you! LOYALTY Lunch Time PROFESSIONALISM AMAZING TEAM CUSTOMER FEEDBACK FIRST CALL RESOLUTION EMPATHY FOLLOW UP AND FOLLOW THROUGH We love our CSR Family TRUST GLAD END OF YEAR IS OVER! TEAMWORK MAKES THE DREAM WORK EFFECTIVE COMMUNICATION THRIVE TOGETHER You are important to us RESPONSIVENESS ACTIVE LISTENING IS IT FRIDAY YET! CUSTOMER SERVICE WEEK VALUES SMILE EVEN WHEN YOU WANT TO SCREAM. CREATIVE THINKING Be Patient Employee Recognition ZOOM MEETINGS You have a team to back you up! We celebrate you! Is it 5 O'clock yet? EXCELLENCE RETHINK ROUTINE Pride in your work FIRST IMPRESSION We cannot do it without you ACTIVE LISTENING RESPECT CO- WORKERS ARE LIKE FAMILY VACATION CARING COOPERATION ATTITUDE
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
TIMELINESS
CUSTOMER RETENTION
PROBLEM-SOLVING SKILLS
TEAMWORK
SERVICE
CUSTOMER INTERACTION
Super heroes
KUDOS
Accountability
FOLLOW UP
RUDE CUSTOMERS
Hats off to you!
LOYALTY
Lunch Time
PROFESSIONALISM
AMAZING TEAM
CUSTOMER FEEDBACK
FIRST CALL RESOLUTION
EMPATHY
FOLLOW UP AND FOLLOW THROUGH
We love our CSR Family
TRUST
GLAD END OF YEAR IS OVER!
TEAMWORK MAKES THE DREAM WORK
EFFECTIVE COMMUNICATION
THRIVE TOGETHER
You are important to us
RESPONSIVENESS
ACTIVE LISTENING
IS IT FRIDAY YET!
CUSTOMER SERVICE WEEK
VALUES
SMILE EVEN WHEN YOU WANT TO SCREAM.
CREATIVE THINKING
Be Patient
Employee Recognition
ZOOM MEETINGS
You have a team to back you up!
We celebrate you!
Is it 5 O'clock yet?
EXCELLENCE
RETHINK ROUTINE
Pride in your work
FIRST IMPRESSION
We cannot do it without you
ACTIVE LISTENING
RESPECT
CO-WORKERS ARE LIKE FAMILY
VACATION
CARING
COOPERATION
ATTITUDE