Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Respect
Customer feedback
Customer support
Follow-up and follow-through
Customer interaction
Service culture
Customer-centric
Active listening
Problem-solving skills
Service level agreement
Timeliness
Personalization
Responsiveness
Service quality
Customer care
Customer satisfaction
Empathy
Customer relationship
Customer retention
Effective communication
First call resolution
Customer experience
Service recovery
Professionalism
Customer loyalty
Customer needs