Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Personalization
Customer experience
Customer needs
Service level agreement
Effective communication
Customer support
Customer loyalty
Timeliness
Follow-up and follow-through
Problem-solving skills
Service recovery
Responsiveness
Professionalism
First call resolution
Customer-centric
Service culture
Customer care
Customer retention
Customer feedback
Customer satisfaction
Empathy
Customer relationship
Active listening
Customer interaction
Respect
Service quality