Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Empathy
Respect
Timeliness
Customer loyalty
Professionalism
Effective communication
Customer relationship
Service quality
Customer-centric
Personalization
Responsiveness
Customer satisfaction
Service recovery
Customer care
Active listening
Service culture
Follow-up and follow-through
Service level agreement
Customer feedback
Customer needs
Problem-solving skills
Customer retention
Customer interaction
First call resolution
Customer experience
Customer support