Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Effective communication
Customer relationship
Responsiveness
Customer feedback
Customer experience
Problem-solving skills
Service culture
Customer satisfaction
Personalization
Customer support
Empathy
Follow-up and follow-through
Service quality
Active listening
Customer interaction
Service level agreement
Professionalism
Customer care
Timeliness
Service recovery
First call resolution
Respect
Customer-centric
Customer retention
Customer loyalty
Customer needs