Scheduleda newpatient inPS WebWish a teammember aHappyWednesdaySent avirtual high- five to ateammateScheduledan existingpatient fortreatment inPS WebUsed theschedulequeue inPS WebScheduled 2patientsduring thesame call inPS WebConfirmedanappointmentin PS WebCheckedout the HelpDocumentin PS WebAHTunder 5m10:30-2Maintain 98%Adherencebetween10:30am-2pmSend yourfavoriteemoji in therandom chat!Used theinfo sheetbutton insidePS WebRescheduledanappointmentin PS WebCanceled anappointmentin PS WebUsed the chatfeature insidePS Web to askthe Seniors aquestionScheduledan SRP withthe HYG inPS WebBreak anappointmentin PS Web +Send taskShared apositivecommentabout PS Webin RandomWarmTransfer apayment callto a SeniorSpecialistChecked outthe trainingdocumentsin GenesysLoggedan issueon theissue logUsed theASAPfeature inPS WebSent atask inPS WebMaintain 95%+ adherencebetween10:30am-2:30pmScheduleda newpatient inPS WebWish a teammember aHappyWednesdaySent avirtual high- five to ateammateScheduledan existingpatient fortreatment inPS WebUsed theschedulequeue inPS WebScheduled 2patientsduring thesame call inPS WebConfirmedanappointmentin PS WebCheckedout the HelpDocumentin PS WebAHTunder 5m10:30-2Maintain 98%Adherencebetween10:30am-2pmSend yourfavoriteemoji in therandom chat!Used theinfo sheetbutton insidePS WebRescheduledanappointmentin PS WebCanceled anappointmentin PS WebUsed the chatfeature insidePS Web to askthe Seniors aquestionScheduledan SRP withthe HYG inPS WebBreak anappointmentin PS Web +Send taskShared apositivecommentabout PS Webin RandomWarmTransfer apayment callto a SeniorSpecialistChecked outthe trainingdocumentsin GenesysLoggedan issueon theissue logUsed theASAPfeature inPS WebSent atask inPS WebMaintain 95%+ adherencebetween10:30am-2:30pm

PS Web Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scheduled a new patient in PS Web
  2. Wish a team member a Happy Wednesday
  3. Sent a virtual high - five to a teammate
  4. Scheduled an existing patient for treatment in PS Web
  5. Used the schedule queue in PS Web
  6. Scheduled 2 patients during the same call in PS Web
  7. Confirmed an appointment in PS Web
  8. Checked out the Help Document in PS Web
  9. AHT under 5m 10:30-2
  10. Maintain 98% Adherence between 10:30am-2pm
  11. Send your favorite emoji in the random chat!
  12. Used the info sheet button inside PS Web
  13. Rescheduled an appointment in PS Web
  14. Canceled an appointment in PS Web
  15. Used the chat feature inside PS Web to ask the Seniors a question
  16. Scheduled an SRP with the HYG in PS Web
  17. Break an appointment in PS Web + Send task
  18. Shared a positive comment about PS Web in Random
  19. Warm Transfer a payment call to a Senior Specialist
  20. Checked out the training documents in Genesys
  21. Logged an issue on the issue log
  22. Used the ASAP feature in PS Web
  23. Sent a task in PS Web
  24. Maintain 95% + adherence between 10:30am-2:30pm