Maintain 98%Adherencebetween10:30am-2pmUsed theASAPfeature inPS WebScheduledan SRP withthe HYG inPS WebUsed theschedulequeue inPS WebSend yourfavoriteemoji in therandom chat!WarmTransfer apayment callto a SeniorSpecialistSent atask inPS WebScheduleda newpatient inPS WebBreak anappointmentin PS Web +Send taskCanceled anappointmentin PS WebConfirmedanappointmentin PS WebWish a teammember aHappyWednesdayLoggedan issueon theissue logChecked outthe trainingdocumentsin GenesysCheckedout the HelpDocumentin PS WebScheduledan existingpatient fortreatment inPS WebShared apositivecommentabout PS Webin RandomScheduled 2patientsduring thesame call inPS WebUsed the chatfeature insidePS Web to askthe Seniors aquestionSent avirtual high- five to ateammateMaintain 95%+ adherencebetween10:30am-2:30pmRescheduledanappointmentin PS WebAHTunder 5m10:30-2Used theinfo sheetbutton insidePS WebMaintain 98%Adherencebetween10:30am-2pmUsed theASAPfeature inPS WebScheduledan SRP withthe HYG inPS WebUsed theschedulequeue inPS WebSend yourfavoriteemoji in therandom chat!WarmTransfer apayment callto a SeniorSpecialistSent atask inPS WebScheduleda newpatient inPS WebBreak anappointmentin PS Web +Send taskCanceled anappointmentin PS WebConfirmedanappointmentin PS WebWish a teammember aHappyWednesdayLoggedan issueon theissue logChecked outthe trainingdocumentsin GenesysCheckedout the HelpDocumentin PS WebScheduledan existingpatient fortreatment inPS WebShared apositivecommentabout PS Webin RandomScheduled 2patientsduring thesame call inPS WebUsed the chatfeature insidePS Web to askthe Seniors aquestionSent avirtual high- five to ateammateMaintain 95%+ adherencebetween10:30am-2:30pmRescheduledanappointmentin PS WebAHTunder 5m10:30-2Used theinfo sheetbutton insidePS Web

PS Web Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Maintain 98% Adherence between 10:30am-2pm
  2. Used the ASAP feature in PS Web
  3. Scheduled an SRP with the HYG in PS Web
  4. Used the schedule queue in PS Web
  5. Send your favorite emoji in the random chat!
  6. Warm Transfer a payment call to a Senior Specialist
  7. Sent a task in PS Web
  8. Scheduled a new patient in PS Web
  9. Break an appointment in PS Web + Send task
  10. Canceled an appointment in PS Web
  11. Confirmed an appointment in PS Web
  12. Wish a team member a Happy Wednesday
  13. Logged an issue on the issue log
  14. Checked out the training documents in Genesys
  15. Checked out the Help Document in PS Web
  16. Scheduled an existing patient for treatment in PS Web
  17. Shared a positive comment about PS Web in Random
  18. Scheduled 2 patients during the same call in PS Web
  19. Used the chat feature inside PS Web to ask the Seniors a question
  20. Sent a virtual high - five to a teammate
  21. Maintain 95% + adherence between 10:30am-2:30pm
  22. Rescheduled an appointment in PS Web
  23. AHT under 5m 10:30-2
  24. Used the info sheet button inside PS Web