PatientssoldarrangedDMENHrefusedtheir ownresidentCalling CMmanagersto “tattle onthemselves”Had to helpa pt find theircar in theparking lotrequestedOreo fantasyfor monthlybirthdaysDoctors’placesdischargeorders after4pmplacinghusband andwife at thesame timePatientbringing (non-dog) therapyanimal withthemFind a NHthatallowsSmokingGettingcalled thewrong nameby a doctorArrangingan unfundeddialysischairThe short andunreliableVOCERAbattery diedwithin an hourAsked“What is alife vest”LOCdenied byinsurance Made referralsbased on thequality ofsnacks the repbrings… JKSWConsult:pt residesin vehicleArrangingtransportationto pick up apatients’wheelchair A patientreadmits 3times in onemonth Doctors’orderspendedGot firedby apatientForgot tosendhandoffreportPt appealtheirdischargeat 5pm“Is thispatient acandidatefor South?”Had Allthree SNFchoicesdeclinedPatientssoldarrangedDMENHrefusedtheir ownresidentCalling CMmanagersto “tattle onthemselves”Had to helpa pt find theircar in theparking lotrequestedOreo fantasyfor monthlybirthdaysDoctors’placesdischargeorders after4pmplacinghusband andwife at thesame timePatientbringing (non-dog) therapyanimal withthemFind a NHthatallowsSmokingGettingcalled thewrong nameby a doctorArrangingan unfundeddialysischairThe short andunreliableVOCERAbattery diedwithin an hourAsked“What is alife vest”LOCdenied byinsurance Made referralsbased on thequality ofsnacks the repbrings… JKSWConsult:pt residesin vehicleArrangingtransportationto pick up apatients’wheelchair A patientreadmits 3times in onemonth Doctors’orderspendedGot firedby apatientForgot tosendhandoffreportPt appealtheirdischargeat 5pm“Is thispatient acandidatefor South?”Had Allthree SNFchoicesdeclined

Case Management Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patients sold arranged DME
  2. NH refused their own resident
  3. Calling CM managers to “tattle on themselves”
  4. Had to help a pt find their car in the parking lot
  5. requested Oreo fantasy for monthly birthdays
  6. Doctors’ places discharge orders after 4pm
  7. placing husband and wife at the same time
  8. Patient bringing (non-dog) therapy animal with them
  9. Find a NH that allows Smoking
  10. Getting called the wrong name by a doctor
  11. Arranging an unfunded dialysis chair
  12. The short and unreliable VOCERA battery died within an hour
  13. Asked “What is a life vest”
  14. LOC denied by insurance
  15. Made referrals based on the quality of snacks the rep brings… JK
  16. SW Consult: pt resides in vehicle
  17. Arranging transportation to pick up a patients’ wheelchair
  18. A patient readmits 3 times in one month
  19. Doctors’ orders pended
  20. Got fired by a patient
  21. Forgot to send handoff report
  22. Pt appeal their discharge at 5pm
  23. “Is this patient a candidate for South?”
  24. Had All three SNF choices declined